Gordon Food Service

Working at Gordon Food Service: Company Overview and Reviews

Gordon Food Service
Gordon Food Service
1231 reviews
Gordon Food Service Ratings
Average rating of 1231 reviews on Indeed
3.4Work-Life Balance
3.5Pay & Benefits
3.2Job Security & Advancement
1300 Gezon Parkway Wyoming, MI 49509
$5B to $10B (USD)
Food and Beverages

Popular jobs at Gordon Food Service

 Average SalarySalary Range
Local Driver
1 Salaries reported
per hour
Route Driver
50 Salaries reported
per week
Order Picker
96 Salaries reported
per hour
Warehouse Worker
38 Salaries reported
per hour
Retail Sales Associate
144 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 982 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Gordon Food Service Reviews

Popular JobsSales AssociateOrder PickerTruck DriverDelivery DriverCashierRoute DriverCashier/StockerDriverCustomer Service Associate / CashierCustomer SpecialistRetail Sales AssociateCustomer Service RepresentativePackerWarehouse WorkerForklift OperatorTeam LeaderCashier/SalesStockerAssistant Store ManagerAssociateCustodianHi-lo DriverManagerSales RepresentativeTransport ManagerAccounts Receivable ClerkInside Sales RepresentativeMerchandiserReceiverShipping and Receiving ClerkVan DriverAccount ManagerBuyerDistrict ManagerDock WorkerInventory AssociateLoaderMaintenance PersonN/APacker/ShipperReceiving LeadReplenishment AssociateSales ConsultantSales and Service TechnicianShift LeaderStore Manager1st shift selectionASSISTANT MANAGERAccount AnalystAccount RepresentativeAccount SpecialistAssistant ManagerBatch Setup/Case RunnerBuilding MaintenanceCDSCategory AnalystChemical TechnicianCommercial Sales ExecutiveCommunication SpecialistContract AnalystData CoordinatorDeveloperDiesel TechnicianDispatcherDriver AssistantDriver TrainerDriver's MateFLEET TECHNICIANFood Service WorkerForckiff operatorGrocery AssociateGrocery ManagerGuest Service AgentHelp Desk AnalystHuman Resources SpecialistInformation Technology SpecialistInventory Control SpecialistInventory ManagerLead AssociateLead CashierLead SupervisorLoader/UnloaderLocal DriverMaintenance TechnicianMarketing InternMechanicNone yetOrder ProcessorOrder SelectorOwner Operator DriverPackage HandlerPallet Jack OperatorPalletizerPayroll CoordinatorProcurement AnalystProduce AssociateProduction SupervisorQuality Assurance EngineerReceiving AssociateReceiving SupervisorRecruiterRecruiting CoordinatorRefrigeration TechnicianRegional Sales ManagerRepair TechnicianRoute Sales RepresentativeSales Support RepresentativeSelectionSelf servicemanSenior ConsultantService ManagerShift ManagerShuttle DriverSlaveSoftware ArchitectStill here, won't revealStocking AssociateSystems AdministratorTax AccountantTeam MemberTechnicianTerritory RepresentativeTrailer SwitcherTransport DriverTransporterTruck LoaderUnloaderVolunteerWarehouse/DriverWeb Content Specialistcorporate
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Overall Reviews at Gordon Food Service

Route Driver | Aberdeen, MD | Aug 2, 2019
Difficult But Enjoyable
I knew the job would be very physical but didn't know it would cause me to be injured unfortunately. As a route driver you unload upwards of 900 units over up to 12 locations, maybe even more locations. That's probably the most extreme route there would be. On average my day would consist of up to 600-700 items and maybe 9 stops. If it weren't for the pallets being mixed by stop I don't think I would have ever had an injury. The items are picked and stacked by the warehouse staff, and they are paid incentives to pick orders fast, not always taking into consideration that they put an item for the first stop at the bottom of a 6-7 Ft tall pallet. You could be pulling off stop 2 3 and 4 from the top of the pallets and have to repeatedly move those cartons several times before delivering them. Now when you consider there are 600 items you might touch each of those cartons 2-5 times. I honestly love the job. I like the physical aspect. I like all of the coworkers I've met, everyone is very friendly and give great advice. I liked driving and making the deliveries at night, learning maneuvers to get in and out of weird parking areas. The paid time off is awesome, the bonus pay is good if you can ever reach the goals. The one thing which seemed hard to find out, is what the mileage pay is and what the carton pay is.. they set you at a weekly guarantee of pay and if you go above the mileage or carton pay you would get paid more. None of the drivers that I tagged along with seemed to k...more
ProsBenefits and great company dynamic
ConsOrganization of the product to be delivered
Associate | Indiana | Jul 18, 2019
Disorganized, Poor Management, and Unsafe Working Conditions
Our store doesn't follow company guidelines. Associates work 8+ hour shifts without breaks--when asked about breaks, we are told we must work at least 6 hours to receive a 10 minute break. Handbook says 3 hours for a break, 5 for a lunch. Cashiers are expected to do register, stock, retrieve orders, clean, etc. while stockers only have to work out on the floor. Management cannot make a schedule, and we are always understaffed. Usually only one front-end associate closing at night (lucky to have two) to do cleaning, sweeping, mopping, facing, frozen to fresh labeling, vacuuming, trash, etc. all while still checking out customers. Leaves little for openers to do in the morning. Expect to lift boxes of 50+ pounds on carts and lift that on shelves above your head while on said carts. Long shifts, no breaks, constantly busy. They claim to be flexible but will schedule you during time you've requested off and will call you in on days off constantly. That being said, they have respected the approximate number of hours a week I want (working 2 jobs), but they will try to over-schedule you if you don't put your foot down about it. Once you put your foot down about hours they mostly respect that, allowing some flexibility for those working another job/having other obligations. Little training provided--they basically throw you in. I get along well with the associates I work with--not so much management. Simply disorganized.
Sales Associate | Orlando, FL | Jan 5, 2019
Great for teens and students, not for adults. No Hours
All smiles and friendly company, but they're going to work you. They'll promote activities and parties for competition among stores, but won't give your hours. Some weeks you will receive 20 hours, majority of the weeks you will receive 10 hours or LESS. This company will hurt your pockets. If you have bills or a family, this job isn't for you. You will have to learn all sections of the store, Cooler, Dry, Register and Freezer. You will have to complete trucks on your OWN, in the little time they give you. Yes, you will have to lift #10 cans, Bag in a box of soda's, and large flour bags. You will question yourself on why your working here. Great profit sharing. My profit sharing nearly exceeded the pay check amount I made in a year; that's sad. They have awards at the end of the year and will show appreciation, but the hours will still be a problem. Whether your one of the top performers or not, this position will hurt you financially. They have no problem scheduling you for a 3 or 4 hour shift. They will be your friends and will make you feel like you belong. You will sweat, you will get comfortable, build relationships, learn new things, but you will find yourself looking for another job. Turnover rate is really high. Students should definitely apply. They will work with your schedule.
ProsEmployee Discount, Friendly Staff, Profit Sharing
ConsNo hours, back breaking working, Slow, No business except for holidays
Driver | Lithia Springs, GA | Nov 2, 2019
Good ole boy Headquarters Lithia Springs Drivers Beware
Great Benefits; long hours, not the best pay for drivers in the food industry, the warehouse automated system is a mess which makes my job being a driver 10x harder to deal with for off loading my products, and dealing with salesmen,Chick-fil-A is taking all of our good drivers. DOT hours are frequent issues, I thought about moving to the Sales or the Marketing side because they tell you that you can advance from within but I’ve observed that as a minority they have it worst over there. Most minority managers are either leaving,left or being forced out or being passed over for promotions. A EEOC investigation and lawsuit is imminent and lawsuits galore coming down the road. #FACTS It’s truly sad all the way around. This Southeast Division is not the same “Christian” company that you read about in GORDON Foods. The morale is down in Transportation, and Sales is a lost cause. I spend half my day taking calls from salesmen about their orders as if I’m the one that loaded the truck or routed it. Or I hear, how the schools and hospitals stops are hurting there pay checks because their customers can’t get the days or delivery windows that’s best for them.I feel like I’m sometimes a counselor. I say you better wake up GORDON Foods you’re going to continue to loose good people. People talk and word travels. Leadership starts from the top.
Driver | Sharonville, OH | Jun 14, 2019
Food service delivery drivers get shorter over time.
I left my job because it was night shift. My job was easy I just pulled doubles and drop and hooked I didn’t touch any freight. But when you start you’ll be a delivery driver. If you stay long enough to build some seniority you can become a night transit driver which is what I did. Those are the only 2 driver jobs in most branches. The main hubs do have overnight delivery, 4 day work week jobs to chain accounts. All of these jobs pay well. Even staring I think you’ll stay above $60,000. But after 4 year top out you’ll be between $75,000 and $85,000 a year. You’ll get a pay increase ever year even after top out, it stays between $18 to $28 a week. Some people I know were making $90,000+ but that’s high seniority people with certain routes. Benefits are good although medical insurance with high deductibles could be lower. You’ll get paid holidays but you’ll work 5 days a week regardless of holidays by making up the day off. That is standard for food service though. Food service delivery jobs are something you should do while you’re young or if you’re desperate for work. I wouldn’t recommend doing it for more than a few years either it’s a lot of heavy lifting. But GFS as a whole is a good place to work. Some people complain about management and some don’t but I think you’ll find every work place has good and bad managers no workplace is immune.
Order Picker | Aberdeen, MD | Aug 27, 2019
GREAT pay. Job security always in question....
Gordon's has phenomenal pay/benefits for starting out in a warehouse job. They have a really nice/ big break room, as well as a locker room... At Gordon's i have worked anywhere between 12-17 hours a day (5 days a week). Seems like i never had time to see my family/friends... if i wasn't working i was sleeping. They do give you 2 breaks a day. Job security was definitely in question. I believe that Gordon's set there standards WAY too high! If you're in your probation period or not, if you do not hit a certain percentage they will fire and move on from you. I have seen so many people come in and out. To me id say on average out of every 15 people that are hired... MAYBE 3 of hem are kept. On holidays the company does cook for the workers. And there is also a incentive check once a month... I believe the company does care about the workers to a degree. Just really had a hard time enjoying myself outside of work cause i was always exhausted or sleeping from the VERY long shifts. And NOBODY's job is secure. You basically have to run while you are working all day every day at work and you still would be lucky to hit the percentage numbers. Its worth a try for anyone id say to come work for Gordon's great benefits and pay. Just be prepared to live life and work like this. Make sure you have a backup plan if you decided to work here!!!
Sales Associate | Grand Rapids, MI | Dec 7, 2019
Not at all what I expected
All of the full time associates at my store have been cut to part time with no benefits and our pay has been cut drastically. This happened 2 weeks before Christmas. No warning no reason this has been the worst working experience I've had in my 14 years of retail work. I left a different retail company to work for Gordon's because I was told that they treat their employees really well,they are a christian-based company and there is lots of room to grow. I was also told that the health benefits were great and that I would have two years of paid vacation to start which I never got. The health benefits are very pricey and they're not good. Upper management is a disaster in the way the company is ran is silly. The management from corporate is in every single day including the district manager and they are nothing but bullies constantly belittling the employees. It's very sad that you have had 10 + years of experience in retail and your district managers is telling you and your co-workers that you have no idea what you're talking about. The morale at the store is very low and just keeps dropping very sad. The phrase "the grass isn't always greener" is very true in this case.
ProsMy coworkers are nice
ConsYou don't get raises management is horrible
Packer | Springfield, OH | Sep 8, 2019
Good Company
I have been at the GFS warehouse in Springfield for about 6 1/2 years. Good company. Good benefits. Good treatment. Good health care. We get bonuses every month. Good pay-rate. No union. You get along with co-workers. Tuition Reimbursement. Free lunch once in a while. Profit-sharing. Adoption assistance. HSA or FSA plan. With this being said, this warehouse has some management issues. Wrong people get promoted. Management can't be honest or upfront about anything. Everything is a secret. Management promises so much but doesn't deliver. Management is not accountable for their mistake. Hourly employees are always wrong. There are a few advancement opportunities in this warehouse (you are stuck in the same job or department for years). Better jobs, better hours, better schedule, vacation time during holidays? It is all based on SENIORITY. The turn over is high since it is a Sunday to Thursday job. If you work in selection, you will be sore. You work in shipping; you will be cold. There is no advancement opportunity unless you move to a different state with the company. You don't know what time you will go home. You can work 6 to 12 hours shift depending on several factors. You work EVERY holiday (except Thanksgiving and Christmas).
Sales Associate | Florida | Nov 24, 2018
Exploitative employment found here
I applied to be a cashier/dry stocker.. FULL TIME.. I ended up getting less than 20 hours a week and got hired on as their 6am Freezer stocker... NOT WHAT I SIGNED UP FOR/NOT REALLY WORTH MY TIME FOR HOW LITTLE I'M BEING PAID! This company thrives on taking advantage of people who deserperately need employment...My store only allowing 3 full timers. YOU SHOULD NOT WORK HERE IF YOU'RE OVER THE AGE OF 25 All of my coworkers are either black teenagers or people who should have retired a decade ago... People who work as a novelty If you actually require enough financial stability to take care of yourself you will not find it here... The company talks about it's great "work life balance" but the companhy culutre is total BS... you're just not at work because they are not giving you enough hours. I personally feel taken advantage of because I was straight up lied to during my interview about what the position entailed and what I was being offered. Fully intend to quit after the Holiday Season. I would be making more money delivering pizza's tbh.
ProsYou barely ever have to work
ConsWhen you do.. it's too much work/You don't make any money. Fake company culture.
Stocking Associate | Lafayette, IN | Nov 28, 2018
Slowly got worse
I worked as a stocker for about 7 months, part time to get extra money to pay for a vacation. They were very accommodating in scheduling my hours where I needed them to not conflict with my full time job. For the first couple months after I started in April, I was given 16-20 hours/week, which is exactly what I wanted. Then it became 16 hrs/week. Then 12 hrs/week. Then barely anything. My last four weeks I was scheduled 4hrs, 8hrs, 0 hrs, and 4 hrs. I could have worked one week and taken a month off and had the same result. Stocking was horribly understaffed, and could have been more effectively scheduled by throwing darts at a calendar. 3-4 stockers for 3 delivery days shouldn't be that difficult to figure out, especially when some have limited availability including delivery days (but somehow they'd only get scheduled on non-delivery days or just not scheduled at all). I never had any issues with any of my coworkers, and the managers were personable. I may have stayed after getting enough money to pay for my trip, but going from earning $100+/week to about $30/week wasn't worth it.
ProsWork around your schedule, pay weekly
ConsScheduling, mismanagement

Questions And Answers about Gordon Food Service

What is the work environment and culture like at Gordon Food Service?
Asked Aug 5, 2016
It is hostile and toxic.
Answered Feb 24, 2020
When we ask employees about what is different at Gordon Food Service, the culture is what comes up most frequently. People really connect -- both with their leaders and their co-workers. Those that are customer facing, like our delivery drivers, store employees, and Sales teams also connect to our customers. There are great stories of how these relationships grow over time and increase the camaraderie within and across teams. Gordon Food Service employees really get to know each other as people. Beyond the culture, the work environment varies with the job. Our warehouse workers and delivery drivers have very physical jobs; they get a full workout without ever stepping in a gym! Most drivers are up really early to start their routes before dawn, but most are also home every night and those that do run overnight routes have hotels and don't have to sleep in their cabs. Our store employees work at a really fast pace as well -- that's retail! But most like the fact that Gordon Food Service has more limited hours of operation than a lot of retail (earlier close in the evenings and closed on major holidays). We also work with our store employees to provide flexible schedules that allow them to attend classes or manage other commitments. We would encourage anyone considering a role with Gordon Food Service to ask questions throughout the process to ensure a good fit. Social media is a great place to start, but get a balanced perspective by collecting more feedback as you meet our teams.
Answered Sep 10, 2019
How often do raises occur at Gordon Food Service?
Asked Oct 4, 2017
Annually. Even top performers should never expect more than 2%.
Answered Feb 24, 2020
Gordon Food Service’s compensation philosophy is to help maximize the recruitment, performance, and retention of high performing employees. For most of our employees, pay increases are an annual event, depending on hire date, budget, performance and manager discretion. Employees hired in the 4th quarter are not eligible until the following year. Other employees may receive more frequent rewards based on achievement of key performance indicators instead of an annual bonus. Warehouse employees who earn incentives and drivers who earn component pay also have annual reviews of their rates.
Answered Dec 13, 2019
What is the most stressful part about working at Gordon Food Service?
Asked Jan 2, 2019
Working for unqualified, toxic and hostile president and middle management. Knowing GFS continues to violate federal hiring/promotion guidelines in relation to inclusion and diversity.
Answered Feb 24, 2020
Holidays, first of the month, management.
Answered Jan 3, 2020
What tips or advice would you give to someone interviewing at Gordon Food Service?
Asked Aug 9, 2018
Walk away fast! No....RUN!
Answered Feb 24, 2020
We would recommend doing some research on the company- it's always good to know about the company you're interviewing with. You never get another chance to make a good first impression, so dress at least business casual (if not professional). It's always good to dress a level or two above what the dress code is for your position- if the dress is casual (warehouse or drive roles) you should dress business casual. If you're interviewing for an office position where the dress is business casual- make sure you're dressed professional. Lastly we do behavior based interviewing- so research that! We're looking for specific examples of times when you've handled situations. Follow these simple tips and you'll be ready!
Answered Jan 16, 2020
Do they drug test?
Asked Apr 26, 2017
Gordon Food Service adheres to the guidelines set forth in the federal Controlled Substance Act (“CSA”) and remains a drug free workplace. For most positions, we do test for current use of drugs recognized as illegal at the federal level (including marijuana). This testing is not done until an offer of employment is made.
Answered Sep 10, 2019
The stores no longer test (at least in FL)
Answered Feb 24, 2019