Gordon Food Service

Working at Gordon Food Service: Company Overview and Reviews

Gordon Food Service
Gordon Food Service
3.5
1651 reviews
Gordon Food Service Ratings
3.5
Average rating of 1651 reviews on Indeed
3.3Work-Life Balance
3.4Pay & Benefits
3.1Job Security & Advancement
3.1Management
3.4Culture
Headquarters
1300 Gezon Parkway Wyoming, MI 49509
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Food and Beverages

Popular jobs at Gordon Food Service

 Average SalarySalary Range
253 salaries reported
$16.85
per hour
$8.40-$25.30
7 salaries reported
$30.86
per hour
$15.40-$46.30
34 salaries reported
$20.71
per hour
$10.35-$31.10
14 salaries reported
$76,250
per year
$38,000-$115,000
67 salaries reported
$13.43
per hour
$7.25-$20.15
Salary Satisfaction
55%
Of the employees are satisfied about their pay
Based on 3202 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Gordon Food Service Reviews

Popular JobsSales AssociateOrder PickerTruck DriverDelivery DriverDriverCashierCustomer SpecialistCustomer Service RepresentativeCashier/StockerForklift OperatorPackerCashier/SalesSales RepresentativeRetail Sales AssociateRoute DriverWarehouse WorkerStockerCustomer Service Associate / CashierStore ManagerSales and Service TechnicianTeam LeaderMaterial HandlerShift LeaderAssistant ManagerAssistant Store ManagerAssociateCustodianManagerPacker/ShipperHi-lo DriverInside Sales RepresentativeLoaderLocal DriverSalesTransport ManagerWarehouse AssociateAccounts Payable ClerkShipping and Receiving ClerkPackage HandlerSales ConsultantService ManagerStocking AssociateVan DriverMaintenance TechnicianTeam MemberBuyerCommercial Sales ExecutiveCustomer Support RepresentativeDSRDrivers HelperLaborerMaintenance PersonReceiverReplenishment AssociateTransport DriverAccount ManagerAccounts Receivable ClerkAdministrative AssistantBusiness Development SpecialistChemical TechnicianDelivery HelperDistrict ManagerHuman Resources SpecialistInventory AssociateLead CashierMechanicMerchandiserOperatorOutside Sales RepresentativeOwner Operator DriverProduce AssociateSales ManagerSales Support RepresentativeSales and Service AssociateShift ManagerSpecialistTeam SupervisorTechnicianWarehouse LeadAssistant Sales ManagerBuilding MaintenanceCDSChauffeur Livreur (H/F)ClerkData CoordinatorDelivery PersonDiesel MechanicDiesel TechnicianDistrict Sales ManagerDock WorkerFactory WorkerField Service TechnicianField TechnicianFood Service WorkerGeneral ManagerInventory Control SpecialistJanitorLead AssociateLoader OperatorLoader/UnloaderLogistics SpecialistLumperManutentionnaire (H/F)Marketing InternMarketing SpecialistOperations SupervisorPayroll CoordinatorPréparateur de Commandes (H/F)Receiving ClerkReceiving LeadReceiving SupervisorRefrigeration TechnicianRegional ManagerRepair TechnicianRoute Sales RepresentativeSelectionSenior Financial AnalystServicemanShipping SupervisorSupervisorSystems AdministratorTractor Trailer DriverTruck LoaderWarehouse Supervisor1st shift selectionAccount AnalystAccount RepresentativeAccount SpecialistAccounts Payable SpecialistAdministrationAdministrative assistantsAgent Administratif (H/F)Articling StudentAssistantAssociate ManagerBusiness AnalystBusiness Development AnalystBusiness InternBuyer/PlannerCDS Category AnalystCategory LeaderChauffeur Classe 1 (H/F)Chef de Produit (H/F)Cherry PickerChief Accounting OfficerCleanerCommanderCommercial DriverCommis Administratif (H/F)Communication SpecialistContract AnalystContrôleur (H/F)CookCoordinatorCredit AnalystCredit ClerkCredit ManagerData AnalystData SpecialistDeli AssociateDelivery SpecialistDeveloperDevelopment ManagerDietitianDirecteur (H/F)Director of FinanceDirector of MarketingDispatcherDriver TrainerDriver's MateE-commerce SpecialistEvent ManagerExecutive AssistantFinance ManagerFinancial AnalystFleet ManagerFleet MechanicFloor Care TechnicianFloor Rep/Freezer RepFood Preparation WorkerFreight HandlerGestionnaire de Catégories (H/F)GopherGrocery AssociateGrocery ManagerGuest Service AgentHand bombingHandlerHealthcare SpecialistHelp Desk AnalystHuman Resources GeneralistI did it allIT DepartmentIT TechnicianIce Cream MakerInformation Technology SpecialistInside Sales ManagerInspector/PackerIntern ManagerInventory ManagerJava DeveloperKitchen ManagerLabelerLead Ammonia TecLead DeveloperLead HandLead SupervisorLeadershipLogistics AnalystLogistics ManagerMailroom ClerkMaintenance ManagerMaintenance MechanicMarketday EmployeeMarketing Communications CoordinatorMarketing ManagerMaterials ManagerMeat CutterMentorMerchandise ManagerMonteur (H/F)Night Shift WorkerNight SupervisorNight TransitNon-commercial Segment LeaderNoneNone None yetNot sayOffice ServicesOffice WorkerOperations ClerkOperations ManagerOrder FillerOrder ProcessorOrder SelectorPaletrunerPallet Jack OperatorPalletizerPrefer not to sayPrefer not to say Procurement AnalystProduct AnalystProduct LooperProduct SpecialistProductionProduction LeadProduction SupervisorProduction WorkerProject ManagerQuality Assurance EngineerQuality ManagerReceiving AssociateRecruiterRecruiting CoordinatorRegional Account ManagerRegional Sales ManagerReplenishment ManagerReset MerchandiserResponsable Approvisionnement (H/F)Retail Assistant ManagerRetail Customer Service RepresentativeRunnerRéceptionniste (H/F)Safety CoordinatorSales AdministratorSales SpecialistSaleservicemenSelection Senior AssociateSenior ConsultantSenior Controls EngineerSenior Credit AnalystSenior Operations AnalystSenior Systems AdministratorService DispatcherService TechnicianShipper/ReceiverShuttle DriverSoftware ArchitectSoftware EngineerSoftware Engineer InternStaff AccountantStill here, won't revealStocker/ReceiverStokerStudent TechnicianSupply Chain ManagerSupply Chain SpecialistSupport StaffSwamperSélecteurTax AccountantTeam CoordinatorTechnicien de Gestion (H/F)Territory ManagerTerritory RepresentativeTerritory SalesThrowerTrailer SwitcherTraining LeadTransportation ClerkTransporterUnloaderVendorVendor ManagerVolunteerWarehouse/DriverWeb Content SpecialistWritercorporatekick about lackywearhouse
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Overall Reviews at Gordon Food Service

5.0
| Ocala, FL | Apr 8, 2014
A great company to work for
As a shipping lead I would normal arrive to work about a half hour early to complete my time and attendance duties, my credit calls and respond to emails before the shift starts at 11:20am. After that, I would conduct on occasion the morning meeting with the shipping/loading teams giving them updates on the previous nights work and any other pertinent information necessary. At the conclusion of the meeting, I typically would finish my spread sheet on the previous days errors that we received and then browse the routes for the night from transportation. This was to see if there were any changes benefitting both the warehouse and the driver with each of our daily motions. For the rest of the day I would periodically checking on my grocery selectors and my emails to see if there were any issues that needed my attention. If there were any issues that needed more than my attention I would pass them along to my direct supervisor. Over the course of 7 years working for GFS, I learned how to build relationships, manage more people than I ever thought I could at one point in my career and how to serve my employees, and customers, with the best service possible. When I was a leader in our Ocala facility, the management team there was flawless. We had a perfect unity and understanding on how we all wanted the warehouse to perform and how we wanted to satisfy our customers. We executed that understanding daily, monthly and yearly, year in and year out for 7 years. When w
ProsDedicated to its customers, excellent owners, great benefits
Conslack of faith in leadership in plant city
2.0
Delivery Driver | Lithia Springs, GA | Aug 26, 2021
Poor Management That Can’t Take Corrective Criticism
As a delivery driver for this company to say that I was more than disappointed in their overall lack of organization when it comes to making sure the trailers are loaded correctly in accordance to the driver’s schedule and the blatant disregard for the driver’s time that he/she needs in order to make the deliveries in order to stay on schedule would be an understatement. Myself and other drivers have arrived several hours early as outlined per our schedule only to end up sitting in the break room waiting for hours for our trailers to be completed and then find out that they are loaded erroneously AND now the driver is BEHIND schedule. Management could care less because it doesn’t affect their day at all. They are NOT the one who has to rearrange the trailer, reload the items to make the delivery flow better and more efficiently, make up the missed time because some locations, i.e. schools have cut off times, or work late. I asked one of the managers who made me late for my route(because he was busy laughing and playing with several individuals instead of working) what was the company procedure in place if a school delivery was missed because the school was closed? He told me to make a note of the incident on the order sheet include the time, leave a message for the school and to bring the order back to the warehouse. However, when I returned from my route that afternoon, after I had delivered EVERYTHING, I was relieved of my duties because the manager who was embarrassed by
ProsThe benefits
ConsWeak Management, Disorganized Frontline Managers, Back-breaking Work for Low Pay
2.0
Order Picker | Aberdeen, MD | Dec 10, 2021
Overall the work and job weren't all that bad. I really enjoyed being a selector for the most part.
After being there for two weeks, I really enjoyed my first week of training. This was my first selecting job and I was really enjoying it. Honestly, if my shifts were capped at either 8, 10, or 12 hours, I probably would have stayed. My normal shift was 3- finish but you never know when finish is. I was there on my first real week of training when the first day I was forced over into 14 hours(3pm-4am). After not getting home until roughly 4:40 am I slept basically all day as the job is VERY physical and you are expected to perform the same way the entire shift no exceptions. I went in again at 3pm for my second shift of the week in minor pay from the previous night into yet another 14 hour shift. Now this one took most of of everything out of me. By the next day(Day 3) I was really feeling everything from the previous 2 nights. Fortunately, Tuesday is usually slow and I was out by 12 with the rest of the shift. However, the next day would be the worst. We went in and were handed the same work load but a little less than sunday(the busiest day of the week). Keep in mind we got out at 3 am Sunday night. Naturally, everybody in the warehouse are pretty physically burnt out from working almost 40 hours in 3 days. 3 am comes around and we are all burnt out and running on fumes. 14 one hour long batches were left meaning we were stuck till 8 am. That would mark 17 hours for me at this point and not being able to get home till almost 9 am was the final thought that ra
ProsHelpful management, great pay, excellent incentives, engaging work, friendly coworkers.
ConsLimited breaks, VERY PHYSICALLY DEMANDING, Unrealistic Production times, Shifts can be up to 18 hhours, very cluttered work area
1.0
Freight Handler | Springfield, OH | Dec 1, 2021
READ BEFORE APPLYING. Full breakdown of working for GFS.
I will break down everything you must know about this job here: Overall: This job is hard on the body, and you will have more overtime than off time. Management does not care to solve or hear any issues. Favoritsm galore. Difficult standards to meet. Faulty equipment on a daily basis. Lets break it down further: Work culture: Toxic. The atmosphere is very negative and draining. Overworked employees are not heard by upper management at all. Instead of correcting issues they will throw pizza parties. Problems are rarely solved in a timely manner. Clear favoritism and hierarchy are established early on. Work/Life Balance: Overtime is insane! They claim a 5 day work week with 8 hour days, but what you get is a 6 day work week with between 7 and 10 hour days. Good luck getting time off, PTO and "flex-time" build up slowly. Switching shifts, times, and positions within the company is near impossible! Benefits: Pay would be fine IF bonuses were available to everyone instead of only being included for the people that reach a certain pallet count. As well if they didn't cut days short when something broke (which is very often) without paying for the whole day. Job security: Grunts like lumpers fired left and right for not meeting high unrealistic standards, or for calling off sick too often (even with a pandemic they will not enforce mask policy in the building or clean anything) yet people higher up like cordinators and supervisors who are repeatedly problematic can stay. Man
ProsOkay pay, Long lunch
ConsLiterally everything else, managment, work/life balance, overtime, poor work culture
5.0
Sales Associate | Heath, OH | Feb 8, 2014
Wonderful job with the perfect company.
A typical day at work, I'll show up and count my drawer. Then I'm assigned a register and I spend the day having great interactions with a variety of customers. In down time, I'll carry out any tasks the managers give me, varying from cleaning to restocking to making phone calls. I've learned to go above and beyond for the customer, every time without question. There is always an answer for every question the customer may have, and if it takes a while to find it, you keep trying. I've learned how to handle difficult customers and how to graciously thank the nice ones. I've learned the proper way to give great customer service. Management is always wonderful. They care about you as an employee and a person. They make sure you're healthy, and that any concerns you have are dealt with immediately. If you want to learn something or discuss an aspect of the company, they will always find the time to teach you or talk to you. They have a good clear communication amongst themselves and all of the employees. They make sure you are recognized when you do something well. And if you do something less than satisfactory, they make sure they discuss it with you privately and in a constructive manner. My co-workers are the best co-workers I could ask for. Everyone that works there is friends. We talk outside of work, and we make each day fun. Everyone works together and everyone is willing to help one another no matter what. If you're going through a rough time and need a shift co
ProsGreat environment, quarterly bonuses, excellent company, good benefits, 401K
ConsNone.
1.0
Order Picker | Taunton, MA | Jun 2, 2022
Horrible place to work
For as long as I've worked there, I started from the bottom as a selector. Up until my last day, I was still a selector. I feel completely different from the first day I stepped foot in here up until the last day. No matter how hard you work or how long you've worked there, you're not gonna get anywhere. They'll promote people that have less experience than you just because they're buddy-buddies. Definitely a lot of favoritism in the work place. I was never one to kiss up to my superiors but if you do, you might get lucky and get a promotion one day. Hours are extremely long and you're not allowed to go home until everything is finished. This would result in 16+ hours a day. You won't be able to get any sleep and they still expect you to come in fresh and energized the next day. Stock up on energy drinks because you're gonna have to live off them. Say goodbye to most of your life because your whole life will be devoted to this place. They will use you until you're completely broken inside and out and then replace you when you can't maintain the insanely unrealistic performance rates anymore. Management team is a complete joke. The way things are run are a complete joke. Very sad life. If you wanna destroy yourself for the money, then that's the only thing this place is good for but at the end of the day, it's not worth it. Life is short and I regret the years I've lost working here. This place is not it. I hope this helps anyone looking to work here. If you need the money the
4.0
Customer Service Representative | Dayton, OH | Jul 6, 2013
Friendly Atmosphere, and Great Staff
A typical day at Gordan Food Service would consist of assisting customers with any questions or concerns that may be brought to the attention of the staff, Answering telephone calls, and completing daily task that management has for the sales associate. Working at Gordon Food Service has taught me that running a large Corporation is very difficult. Especially when it comes to Customer service. Understanding that not every customer is going to be in a great mood and that not everyone you work with is either. At all times you absolutely must remain professional and not let your views or moods get in the way of what (GFS) stands for. (GFS) has also taught me being organized and knowing product is key in being successful in sales. The Management at GFS was Great! Not only are they very understanding of things that may come about outside of work, they are more than willing to work around these issues. At times management can be a little demanding, but they will never have the staff do anything that they couldn't accomplish themselves. My Co-workers are like family. They have their days where their personal lives may affect their moods at work but for the most part they all are using (GFS) to propel them further in life, and are a blast to work with. Everyone takes their job very seriously and works extremely hard to meet the daily goals of the company. The Hardest part of the Jobs would be completing truck. Every Monday, Wed, and Friday Mornings and Afternoons a truck arriv
ProsFlexibility with scheduling, Clean work place, Friendly Staff
ConsShort breaks, Demanding, and Tiring.
4.0
Delivery Person | Texas | Sep 20, 2022
Long-Term GFS Employee Review
The biggest issue we face is that we are constantly understaffed. People don't want to do physical work. Operations(warehouse/transportation) in the food distribution industry is always going to be hard, physical work, regardless of who you are working for(Sysco, GFS, US Foods, PFG, BEK etc). If you are Ok with the hard work, then a career in the food distribution industry is one of the best career paths a non college educated person can take. It is one of the last industries that allows you to advance up the ladder, without a degree, to leadership careers that pay over $100k. You have to be willing to earn it though, it will not just happen. As far as GFS, they are a fantastic employer. They pay well, they have good benefits and have the best 401k/profit sharing plan in the business. Also, they want good employees to move up the ranks of management. You will only be limited by your skills and motivation to succeed. Most of the negative reviews are coming from people that are complaining about the physical nature of the work and that is true. The great thing about working here is that the more you have on your truck, the more money you will make. Most drivers are making at least $72k and some(depending on where they work) make over $100k. I know many local delivery drivers in their 50s to early 60s that go out, everyday and unload these routes. It can be done, but it won't just happen. Working smart and safely will give a person longevity here. Taking care of your body outsid
2.0
Regional Manager | United States | Mar 13, 2017
Tough Place to get ahead
GFS likes to buy up smaller companies to gain other markets and remove competition. They think their "culture" is going to change the every person they touch. Reality is you either follow what they say or you will be replaced!. When you are part of a buyout you will notice more and more employees are let go and replaced with "new" GFS employees. Very few make it from the original company no matter how good you are unless you are willing to "drink the cool aid" and become one of GFS drones. As a salaried employee your time is their time so expect to on call 24/7. Management is clueless, my manager didn't have a clue what I did day to day. After a buyout he was put in charge of the division. Rather than learning what we did and needed he threw the division aside to focus his personal gain in another area. No matter how well you do your job when GFS says your time is up you're gone. Closing entire division without even a thought of the employees. This is after they pound in your head what a valuable asset every team member is. When problems arise you can expect to take the blame and then be coached because the communication is poor. Many emails about their culture, subliminal religious massages in emails, long worthless meetings. They like to throw around their humanitarian aid, the money they donate, pictures and videos of the elite sales force (that drank the cool aid) etc. Look around at the USA and see where the aid is really needed instead of the 3rd world countries. Bottom
ProsGood benefits, profit share, 401k, paid time off
ConsMANAGEMENT!, CULTURE "Drink the cool aid"
4.0
Order Picker | Green Oak, MI | Apr 18, 2016
Tough Work but if you are willing to put in the work and show you want to be there, they will help you succeed and advance
It is pretty physical work, but if you work hard, the incentive pay is quite nice and is almost like an extra huge check every month. The pay is pretty decent, definitely a lot more than other warehouses will give you. Its a dirty job, but if you show leadership that you want to be there and have that "drive" to push through and succeed, they take notice and will help you get to where you want to go. They have a growth and development plan for everyone and for the most part, stick to it. You have to remind them a few times to make sure you get cross training opportunities, but I don't blame them when so much is going on. They like when you take the initiative and show you really want to move up there. They have already helped me and cross trained me on other things and I have a development plan going for leadership. If you can tough through the bottom of the food chain for a little bit, it will be worth it. They are a family here and will help you move and grow within the company if you want to put in the effort. The only thing that I can say I haven't liked is as they have grown a little bit, they have taken a few things away, but they still give us plenty more than a lot of companies.
ProsAlthough christmas and thanksgiving bonus for working on those days, they have made it double time which isnt entirely taking it away..hire from within, care about your future there, family atmosphere, good pay and many incentives.
Conssome things have been taken away like christmas bonuses, have to remind leadership to cross train you on things and work on development plan
1.0
Supervisor | Milton, ON | Jan 7, 2015
Are you prone to money? It's a meatgrinder
A typical day: mindless rush from Milton, waiting for loads to be done up to 3 hours waiting a day for runs that take 14 hrs to finish = 17 hrs. Nobody cares if you exceed your hours. You have to use company equipment, cart, scanner, logbook, circle check, report sheets to fill out prior departure and after arrival. Occasionally unload your own trailer. Your shift going to start between 2 -8 am. You'll have 5-20 calls a day, average 18 for good with long walks and hard to access entrances, deliver through live kitchens walking by 2 inches from flames as high as 2 feet; some quick drop offs as well. Forget lunch break, eat whenever you can - while driving, delivering, but can't stop. It's the "war room" mentality. How it works? Senior drivers 10+ years at GFS will have average 10 calls a day, new drivers will have average 18. You'll have to scan every single cases as of scanning time 0-20 second/item plus the investigation of missing bar codes that cannot be scanned. Your pay is good, but the value runs will be assigned to friends and buddies and seniors, and who are blending in. However the good pay does not measure up with the job we demand you to do. Great thing for new drivers we have automatic tractors, that are slow to enhance delivery speed. Manifest has a time limit for each call, and the time is underestimated in most cases, always. The addresses are mostly correct, some are not, so good luck finding it! Over the years I did learn that whoever criticises th
Prosnone
Consall
3.0
Truck Driver | Milton, ON | Apr 22, 2018
Great Pay - Management Lacking
Pay is good for the back breaking work we do. Company events are great, see you all at the Rodeo. This will be my 2nd year attending. Drivers all have a good working relationship and we all help each other out. We all work very well together like a good oiled truck. BUT Supervisors and Management need a lot of work. Very much to negative on every angle. We have to rely on the clerks or cleaners for smiles and respect. Too much gossip and rumour spreading mainly by supervisors and why do we have so many supervisors on one shift it confuses things when we call in to get our issues deal with we speak to a different person every time there were 5 on at one time. Better training plans to be put in place for new folk instead of rushing them through and hoping for a good turn out. Management needs to do a better job of being more understanding and caring of the new people coming in and being more present to them instead of making them feel like they don’t belong and that they have to figure out things on there own. New drivers need more on road training and cart building training. To many injuries are hapening because improper handling practices. Pre-shift exercises should be enforced and followed through with. I think we should have senior lead drivers for all shifts including freshex and coffee company not just the downtown team. Give a chance for us older ones to take on more responsibility and let us take the lead on dealing with our drivers issues while out on the road. Bee
ProsPay
ConsManagement and not enough positivity
5.0
Truck Driver | Milton, ON | Jun 14, 2019
Hard Work & Big Money!
It's true that the job of a sales-service delivery driver at Gordon Food Service is really physically demanding; but the compensation is beyond fair. I would even say it's extremely generous considering the work we do. I have been in the trucking industry for years and am aware of what else is out there. I do not believe I could earn more money anywhere else in trucking, unless I decided to take on the responsibility of buying my own truck, and ran it constantly. I make more money as a company driver at GFS than a few of my friends do who are owner-operators without the stress. Although our schedule is four days on/three days off, there are currently unlimited opportunities for overtime as we continue to grow and expand. I cleared six figures in my first full year at GFS. I definitely worked extremely hard to earn that; but it is possible. A big differentiator between us and our competitors is that GFS rewards drivers for their performance. We do not get paid hourly. All of our routes are designed to take 10 hours and every driver is home everyday. Our compensation formula takes into account number of kilometres driven, number of stops, etc. While safety is always our number one priority (safety bonuses are even paid to drivers quarterly) and our second most important priority is maintaining a high quality customer service experience, we do not miss out on any money if we are finished our route in 8, or even 6 hours. The drivers who do really well at GFS are those who are har
ProsGenerous compensation, rewarding work, support and appreciation
ConsPhysically demanding, challenging and stressful at times

Questions And Answers about Gordon Food Service

How often do you get a raise at Gordon Food Service?
Asked Mar 16, 2021
Once, after I was there for like 9 months
Answered Nov 16, 2022
Yearly
Answered Nov 15, 2022
What is the best part of working at Gordon Food Service?
Asked Dec 13, 2019
The Pay
Answered Jul 3, 2022
You can advance and move positions quite quickly.
Answered Jun 28, 2022
What is the promotion process like at Gordon Food Service?
Asked Sep 2, 2021
There isn't one
Answered Nov 25, 2022
Its random
Answered Nov 16, 2022
What is a typical day like for you at Gordon Food Service?
Asked May 12, 2020
Busy
Answered Nov 17, 2022
Very fast pace
Answered Nov 14, 2022
What benefits does Gordon Food Service offer?
Asked Jul 5, 2016
Decent insurance
Answered Nov 17, 2022
Yeah but you work savage of 16-13 hr shift every day
Answered Nov 12, 2022