While I enjoyed my time with my coworkers at Great Clips, I don't really miss working for this company.
Part of the problem is how inconsistent each salon's quality is based on how it's run by each individual franchisee. The franchisee I worked for took months just to fix a simple problem, even when we constantly reached out about said problem. Management was nice sometimes, but it was near impossible to get time off unless you asked a month in advance, which is ridiculous when the schedules were only released 2 weeks in advance.
The expectations for the speed of the haircuts was difficult at times, but the most unrealistic expectations was how fast you were expected to clean your station between haircuts. The guidelines were to spend no more than 3 minutes cleaning your station, but the contact time for Clippercide on tools is 10 minutes. I would end up paying for my own Clini-Clip spray because the contact time is shorter, so I could ensure my tools would be properly disinfected between clients.
The only way to make more money was either by meeting a certain percentage of sales, having shorter haircuts, having shorter wait times, or doing more haircuts in a shorter period of time. While on paper, this makes sense, the actual execution was very difficult. A majority of the haircuts were straightforward and took less than 20 mins, but everyone's hair is different, so there were many times where I would have a bunch of short, quick haircuts, but then have one person who wan
ProsHourly pay, tips, product and service discounts, free education, loan reimbursement
Consinconsistent schedule, unreliable income, unprofessionaism, no 401k, poor health plan, inconsistent franchise
If you like a work environment that offers the benefits of a "mom and pop" business but has the support and backing of a corporate business, this is an ideal place for you.
-flexible work schedule
-great one on one type environment with owners and upper management
-customer flow has the potential to be great
-you can average up to $10 or more an hour in tips
-they offer great health benefits, full health insurance and dental
-they offer base hourly pay so you don't have to worry about a "slow day" ruining your paycheck like you do with "walk-in" commission based salons
-the salon supplies ALL equipment excluding shears, clippers, and trimmers (within MY franchise)
-each franchise is held to strict performance and visual standards which are enforced through visits from corporate auditors
-no chemical services (in MOST franchises) for those that just prefer cuts or have a sensitivity to perm solution/ peroxide
-they offer bonuses for productivity, working Sundays, "firefighter" bonus (this is for filling in at a salon within your franchise where someone has called out or they are short staffed) and closing as well as retail sales, they offer 6 paid holidays to full time employees, and accrued vacation hours to full time employees (these benefits may vary within other franchises)
-they schedule according to business flow, so you don't have 10 stylists fighting over one client AND it sometimes really helps the day fly by because you are going ALL d
I wanted it to be great but it was a waste of my time
I feel as if I wasted almost 3 years of my life with this organization. The franchisee and general manager always said that they treated the staff fairly, with dignity, respect, and like family. Instead, it led to broken promises, guilt trips, and making the staff feel like a disposable can of fruit cocktail. The staff had to give up vacation days, were guilted into staying passed their scheduled time off, and declined days off to be with family. Stylists had to leave so they could start their families, take care of their families, or partake in medical treatment as the management would not allow the needed time off. A stylist had to tell her children that they could not play sports or have jobs due to an erratic schedule! If a stylist left to try an independent salon, they were given the silent treatment. Bets would be placed on how long it would take a stylist to return. A receptionist earned her license and she wanted to try another salon. The franchisee stated that she would be back in 3 months. The general manager stated that it was a bet and she would give her 6 weeks. It's been almost a year and the receptionist hasn't returned. It was a toxic environment. I was let go at the beginning of May. At the time of this review, they have lost 7 stylists from the team I lead since then.
There were good times though. We were a tight nit team that would hang out together, we would stand by each other in good times and in bad. As manager, I always took my staffs best interest to
ProsCamaraderie between customers and stylists. Money was good.
ConsShort breaks, changes to benefits without warning, rigid schedule, no family time
I must say that if I had not just moved 1900 miles away from home and hadn't lost all my clients due to that, I would of NEVER worked for this company. I came from a full service salon doing booth rental, so having to adjust to the strict corporate policies had me wanting to quit after every shift but I hung in there for a little over a year till I was financially stable enough to escape. I felt like it was a discrace to our industry as a whole. I never felt like I was important but my numbers had to be. I was never acknowledged for my accomplished efforts but I was written up for not meeting product sales quota. Building a client base is NOT allowed however the manager had a plethera of clients that waited for her. Everything that you were not allowed to do, the manager was allowed. It was hard to listen to a manager that talked behind all the employees backs, didn't cut good hair, and acted as if she was higher than the king himself. Everyone was forced to set up their staion before clocking in, which you had to be there at least 10 minutes prior for. We were forced to clock out at scheduled time off and then clean up. I recieved 100% on a secret shopper report. It was never on display for the other sylists to review but all other previous negative ones were. I was written up on several occasions and the last one I refused to sign because I didnt agree. Managment was HORRIBLE!!. If you spoke your mind then your hours were cut and then the write ups came. They never informed
Prostips were great and i loved the customers i met.
Consshort to no breaks, over worked and under paid, had to set up and clean up before clocking in and after clocking out, drama caused by manager
If you want to be under paid and over worked then this is the place for you. I worked every weekend. Did the job of management but wasn't paid for it until I told them I wasn't going do it any more until I got a raise. Moved me around from store to store driving hours and not getting gas money. Then when I told them I was not driving to a store over 4 hours away unless they paid for my gas they told me I'd be fired unless I went. I turned them into to corporate and gave my 2 weeks.
Some girls were great to work with. Others where trash that had baby daddy drama and hang overs from the night before. If you like doing color this is not the job for you. If cutting is your thing then you will do a lot of them here. I do mean a lot of hair cutting. You will hate back to school time. You do an average of 20 to 30 hair cuts a day. If you can't keep up you will get written up. They want you to cut in under 15 mins. They also have stupid rules about showing the client 5 times in the mirror. And you have to get the clients address and number or their computer won't let you check them in.I had many a client yell at me because they don't like to give out that information. They set almost impossible goals. Sometimes they have contests in order for you to sell more product and sometimes you don't get you the prize they promise. One contest was a free TV. All the girls worked hard to meet the goal in order to win the TV and 3 won. On the day they were suppose to get the TV they were told
Horrible place to work! Would put 0 stars if I could!
Starting with pay depends on franchisee. Some locations your either paid hourly and tips only, some your pay hourly, mandatory sales requirement which leads to possible commission sales depends if your percentage is high at the end of that week pay period and that busier you are you get a small incentive. Raises again depends on franchisee etc. some of the locations are a complete joke! For a quarterly or 3 month review the highest I've heard of a raise was 18cents! Being promoted from stylist to assistant manager is only max $1 per hour and the most of the managers pretty much have you do their work and watch you, have you do a lot of paperwork and some managers will have you do paperwork even when there's patients (they will take the clients). Management is generally pretty bad the way I see it is you may get 1 good manager out of every 5-10. Some of the managers will be super friendly to you then will turn around and want to write you up for petty stuff, they will act friendly then work you like a dog for little pay, sometimes they say they will work with your schedule of home life, job, family life etc., but then when it comes down to it they don't always follow through or will end up holding it against you and if you do not show up for the shift automatic write up. Some managers even on your off day if you dont answer your phone or ignore they will call you several times. Workplace is VERY HIGH stress between the attitude that may peak out of the managers randomly, const
A typical day at Great Clips is comparable to a regular corporate workplace. There is a schedule made out for all employees; if opening the salon the stylists must be there 15-30 minutes early, clock in, count the starting drawer, set up your station, and do salon duties to begin the work day.
My years at Great Clips have helped me excel as a stylist in the haircutting field, build up good customer service knowing how to cater to the client's styling needs, and eventually know my own expectations in shop morale.. My co-workers there were always helpful in my learning, especially since I had not done clipper cuts until I started working there. Eventually I was someone others sought to for help which definitely was a confidence boost.
Over the five years of my employment with Great Clips we went through 4 or 5 different managers, with 1 I can say was the best manager I have ever experienced. She set an example of how to be a professional, fair but firm, and she was constantly pleasant spreading good vibes to all the stylists. Her year being manager will always be memorable.
The hardest part of working for Great Clips is dealing with the customers. With me in particular being the only African American female there I came across a number of males that were discriminatory towards me and some even made comments regarding me being a black woman. To deal with that and having to go with Great Clips regulations on how to deal with customers was quite frustrating at times
I was hired as an assistant manager. when i approached the person who hired me about my timing i was told I didnt need to worry about my timing just get used to the five steps. I was not given coaching as the to the great clips way of cutting hair but yet Was in the end told I was considered for being fired, (instead was demoted due to my timing) despite earlier I had asked to go to the academy to learn the tricks to cut the hair in 12 minutes. I was asked for my opinion or concerns two separate times and after I shared them they were used against me. My experience in the industry was used against me. it was repeatedly said with my experience I should be faster then I was. someones misunderstanding of what I had said was taken over my word. I was told I could straighten out the miscommunication but they didnt want to bring in the other person but still what the other person said was still used as a major factor in their decision if i was committed to the great clips brand. when I asked why didnt I know before they were ready to fire me that my timing would get me fired or demoted? they said I should of known despite being told not to worry about my time twice. earlier in the process of just starting at
great clips I was selected at another job for possible hire. I let them know I was up for this other job and would give them notice if I got it. it felt like the responsible thing to do so they would have time to find a replacement. in the end an in
No work life balance, not paid enough and your treated like a dog
Do you want to work 13 weekends in a row (Friday, Saturday and Sunday)???.? If so this job is perfect for you! When you hire in they tell you a certain amount and weeks later say you are getting a raise, but its the same they said you would be hired in at..... Hit almost every goal and made the managers money but was never giving a deserved raise in a year.. even after getting MVP awards and going above and beyond. If you work here, plan to pick up the slack from the worlds laziest "team". Its great at first the will give u little gift for doing so well... but the soon fades and you're just expected to be a shining star with no incentive. Actually they have games you can play, but only expect the winnings half the time. And don't be fooled when they say "team" money... it just happens to never be spent on time and then the manager keeps the winnings. I seriously had to go down to part time because i needed a weekend day at home, expressing that I was falling into depression and as a single mother NEEDED a day at home with my kid. Better pray for some snow days if you are full time! The assisant manager talks about her sugar daddy life daily and it's the hot topic and even though it bothers most the girls, seems to not stop her. this is the most unprofessional place I have ever worked. there are two amazing stylist that hold the fort down.... but the place is just a joke, and if your looking to catch covid 19...... This is the place! Not sanitary, doesn't follow their own guid
Prosa couple good stylists that are sweet
Consover worked, underpaid, no life balance, unprofessional and liers
With the upmost respect for the industry, my personal store manager ,working at Great Clips has not been motivating or rewarding. I was at a Great Clips Nashville, TN. Employees are treated like factory workers or a assembly line workers which gives a unprofessional cold-like demeanor. We are constantly pushed to do 15 min cuts, anseer phones, check people in, sanitize/disinfect, sell product and work hours that are constantly changing. This will be compromising sanitation and disinfection process after Covid19 pandemic, because stylist's are rushing trying to make tip money. Corporate needs to market receptionist's and stylists to avoid hiring people off the streets to fill in positions.
A real artistic stylist understands Quality vs. Quantity. Legitment stylist customize to the client's needs so we get returned business and we all get compensated well but not here.. We get paid only $11 hour with NO commission. Upper management is only looking at the deposits and lower management is not at the educated level to be even managing. You're promoted within based on who you know, you're constantly filling in at other locations like Gypsies, due to people quitting or being irresponsible. Can you image doing 15-20 cuts a day and Great Clips charging $16 haircuts and you barely get $3 tips? This us job for starter stylist or someone just needing a job.Great Clips is getting over big time so established stylist like myself have quit or is quitting. The coupons are the WORST because
ProsYou will have this job unless you quit
ConsPoor management, Poor Compensation, No quality continued education
Never work for this company! The owner will fire you at any given time, she doesn't care about you.. she makes you sign a contract stating that you can be let go at anytime with No noticed. she only cares for herself very selfish person. She's always on the Manager's side even though she knows that they steal from her but doesn't even do or say anything to them, she is easily controlled and manipulated by the Manager's who takes advantage of her. This owner is blind sided and stupid, she doesn't care about other race, only white people she respects for.
The managers here are selfish and doesn't give a sht about you and never shares tips, very controlling, lying and makes you do all the dirty work, steals from the cash drawer and blames it on other people, have other managers from different stores to be on her side and team up on you and eventually fires you for being an honest person. Don't work here, I recommend you work somewhere else, don't waste your time. You only get paid minimum wage and never any bonuses, they'll lie to you to have to join them. The stupid manager would always cut your hours when you stay late to finish a client or for cleaning and she would always say it's nessecary to cut the hours because you don't deserve it. They want you to cut the hair within 15mins otherwise you will be fired. This place is very toxic environment that's why no one stays long there, there's no goals to move up to make extra money, always same wage and dealing with these evil co
Questions And Answers about Great Clips
What is the best part of working at Great Clips?
Asked Oct 21, 2019
Answered Jun 18, 2022
Feels like family
Answered Jun 18, 2022
If you were to leave Great Clips, what would be the reason?
Asked Mar 19, 2017
Horrible pay and the flexible hours are a sham, also the clientele will literally ask you to cut their hair a certain way, change the haircut to something else after you have already started cutting, only to get a free DISCOUNTED haircut at the end, and have the audacity to call in the next morning to say you need training. Also there is ZERO training, they want you on the floor asap. Hours are at random, you either come in at open, noon, or somewhere in between. No creativity here whatsoever, haircuts are rushed and clients will never be satisfied. Management only looks at numbers, if you are considering working here DO NOT. Consider assisting.
Answered Nov 7, 2021
Poor business model and employee model. Also it's just on paper that they follow guidelines. They really don't ensure it. Everything Looks good on paper but I don't know how they always seem to slip through the cracks.
Answered Aug 29, 2020
How many haircuts do you typically average in a week?
Asked Mar 29, 2017
3 to 4 an hour if you are experienced and it's busy.
Answered Oct 5, 2021
50&80 and if your lucky to get people in to work you can eat. Also, they'll send an approved schedule to their headquarter office and then send those stylists to other stores leaving the ones there to pick up the slack. Most without a break. I suggest work PT, the scale on commission over a week worth of work on full time is set up to take away about half of your efforts on up selling. Don't do it. Care about your career more.
Answered Aug 29, 2020
Why did you leave your job at Great Clips?
Asked Mar 16, 2017
Getting ripped off financially. If you're cutting 80-100 haircuts a week and you barely get $300 there's a problem! Equation dont add up and not fair
They promote to many inexperienced managers as a quick fix for a location. Many unprofessional stylists with alot of personal issues going on are hired out of despiration.
Answered Jun 26, 2020
I left because of the unfair management practices. Numbers dont lie and i hit my bonus every time and didnt get promoted because someone else provided weed for the general manager in Foley. So i left!
Answered Mar 7, 2020
How did you get your first interview at Great Clips?
Asked Jul 13, 2016
File out an application or call or just stop in
Answered Nov 1, 2020
Indeed was my 1st application with great clips. I was scooped up quickly for a shop that had the store manager on maternity leave durring a 5.99 haircut sale. All was good till she returned. lol then I got as ll weekends nites and weekends. After 20 years I deserve a fair work schedule.