Greyhound

Working at Greyhound: Company Overview and Reviews

Greyhound
Greyhound
3.5
1070 reviews
Greyhound Ratings
3.5
Average rating of 1070 reviews on Indeed
3.1Work-Life Balance
3.2Pay & Benefits
3.1Job Security & Advancement
3.0Management
3.2Culture
Headquarters
Dallas, TX
Employees
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Transport and Freight

Popular jobs at Greyhound

 Average SalarySalary Range
58 salaries reported
$22.98
per hour
$11.45-$34.50
30 salaries reported
$11.06
per hour
$7.25-$18.70
10 salaries reported
$13.33
per hour
$7.25-$20.70
12 salaries reported
$21.63
per hour
$10.80-$32.45
3 salaries reported
$13.33
per hour
$7.25-$20.00
Salary Satisfaction
48%
Of the employees are satisfied about their pay
Based on 1101 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Greyhound Reviews

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All LocationsAbilene, TXAddison, TXAlbany, NYAlbuquerque, NMAmarillo, TXAnaheim, CAAnderson, SCArlington, TXAtlanta, GAAtlantic City, NJAustin, TXBaltimore, MDBanning, CABaton Rouge, LABirmingham, ALBoise, IDBoston, MABrownsville, TXBuffalo, NYBurlington, NCBurlington, VTCamden, NJChampaign, ILCharleston, SCCharlotte, NCCheverly, MDChicago, ILChicago Heights, ILChico, CACincinnati, OHClarksville, TNCleveland, OHColumbia, SCColumbus, GAColumbus, OHCorvallis, ORDallas, TXDallas-Fort Worth, TXDenver, CODetroit, MIDublin, CAEllensburg, WAEl Paso, TXErie, PAEugene, ORFarmville, VAFayetteville, NCFlagstaff, AZFort Lauderdale, FLFort Myers, FLFort Worth, TXFresno, CAGrand Junction, COHammond, LAHarlingen, TXHarrisburg, PAHarrison, ARHayward, CAHouston, TXHuntington, WVHuntsville, ALHyattsville, MDIndianapolis, INIndio, CAIrving, TXJackson, MSJacksonville, FLJenkintown, PAJones, OKKansas City, MOKnoxville, TNLafayette, LALaredo, TXLas Vegas, NVLos Angeles, CALouisville, KYLynchburg, VAMacon, GAMagnolia, ARManhattan, NYMcKinney, TXMelbourne, FLMemphis, TNMiami, FLMilwaukee, WIMinneapolis, MNMissoula, MTMobile, ALMonroe, LAMontgomery, ALMount Vernon, ILNashville, TNNewark, NJNew Haven, CTNew London, CTNew Orleans, LANew York, NYNitro, WVNorfolk, VANorth East, PANorth Little Rock, AROakland, CAOcean City, MDOklahoma City, OKOmaha, NEOntario, CAOrlando, FLPanama City, FLPensacola, FLPhiladelphia, PAPhoenix, AZPittsburgh, PAPleasantville, NJPortland, MEPortland, ORPrince George, VARadcliff, KYRaleigh, NCReno, NVRichards, MORichmond, VARidgecrest, CARock Hill, SCRuston, LASacramento, CASalt Lake City, UTSan Antonio, TXSan Bernardino, CASan Diego, CASandusky, OHSan Francisco, CASan Jose, CASan Ysidro, CASavannah, GASeattle, WAShreveport, LASikeston, MOSilver Spring, MDSouthfield, MISpokane, WASpringfield, MOSt. Louis, MOStockton, CAStreet, MDSyracuse, NYTallahassee, FLTampa, FLTexarkana, ARToledo, OHTucson, AZTulsa, OKValdosta, GAVisalia, CAWaco, TXWashington, DCWaxahachie, TXWest, TXWest Sacramento, CAWhite Plains, NYAlice Springs NTBrisbane QLDCanberra ACTDarwin NTMackay QLDMandurah WAMoranbah QLDOnslow WAPerth WARockhampton QLDSydney NSWToowoomba QLDTownsville QLDRio de Janeiro, RJBonnyville, ABBurlington, ONCalgary, ABCastlegar, BCChilliwack, BCCoquitlam, BCCranbrook, BCEdmonton, ABFort McMurray, ABGrande Prairie, ABGreater Sudbury, ONHamilton, ONKamloops, BCKelowna, BCKitchener, ONLangley, BCLeduc, ABLethbridge, ABLondon, ONMedicine Hat, ABMontréal, QCNanaimo, BCOttawa, ONPrince George, BCRed Deer, ABRegina, SKSault Ste. Marie, ONSpruce Grove, ABThompson, MBThunder Bay, ONToronto, ONTrail, BCVancouver, BCWestlock, ABWhitecourt, ABWinnipeg, MBBarnsleyBirminghamBridlingtonBurton-On-TrentCrawleyDerbyFerryhillGloucesterHorleyNorthamptonOrmskirkSutton ColdfieldDublin, County DublinKingstonEscobedo, N. L.Nuevo Laredo, Tamps.Tijuana, B.C.Cape Town, Western CapeDurban, KwaZulu-NatalEast London, Eastern CapeJohannesburg, GautengPretoria, Gauteng

Overall Reviews at Greyhound

4.0
Director of Administration | Dallas, TX | Feb 5, 2019
Co-workers make the company
Collaboration between departments was instrumental in getting projects done on time. Benefits are below standard and cost more and cover less each year.
1.0
Terminal Manager | Corvallis, OR | Apr 24, 2021
Once a professional and courteous company
My family worked for Greyhound for three generations in the Western division. In my grandfather's, father's and even early in my time Greyhound was always filled with professionals whom were knowledgeable, competent and courteous. Since the millennium however, the new breed of management especially, have no grasp of the aforementioned qualities and now that I've had some distance from it, I can't believe that I stayed as long as I had (35 years). I am saddened by what Greyhound has become.
ProsNone of mention.
ConsSee above
3.0
Accounts Payable Clerk | Dallas, TX | Jul 5, 2017
Greyhound is a nice company to work for although salaries are a little low.
Greyhound is a nice company to work for although salaries are a little low. Benefits package is good. Management treated everyone well from clerical to salaried jobs.
ProsFree transportation anywhere greyhound goes
ConsPay is not as competative as it should be
4.0
Regional Manager | Los Angeles, CA | Sep 16, 2019
Regional Management
Had a great 9 yrs with the company. It was fast paced and adrenaline pumped as no two days are ever alike. This is a job for someone who wants to make a change or impact in the company. Your given autonomy but only after you have proven yourself. Upper management is great and is approachable for communication. Tell it how it is and provide a solution and get the green light
ProsFull Autonomy to run your business
ConsLong hours on call 24/7
5.0
Technical Trainer | Dallas, TX | Aug 29, 2019
The Dog is a Great place to work!
A True American company. Gets better each day! Greyhound is a Technical grounded company with room for advancement... They are all about there employees
ProsGreat Management and Great Culture
ConsLot of Travel, but I signed up for it...
4.0
Operations Supervisor | Richmond, VA | Mar 5, 2018
Excellent opportunity for growth within.
Loved the job and the employees. 24 hour operation. Great experience. Need more time with my family without interruptions. Would like more quality time with my grandchildren.
ProsKnowledge and growth in transportation industry.
ConsNo quality to life without interruption.
3.0
Customer Assistant | Dallas, TX | Aug 22, 2012
Busy and Stressful Enviroment
A typical work day is taking 50-60 calls a day. I learned how to communicate effectively and be patient with the customers. Management was a little unorganized and my co-workers were great to work with. The hardest part of the job is not being able to resolve a situation for a customer, after I have used all my resources. The most enjoyable part of the job was actually being able to assist customers so I could meet their needs.
5.0
Customer Service Supervisor | Dallas, TX | Jul 2, 2012
I loved it
full time work. customer service job , in bound call center even got a promotion to lead supervisor
5.0
Administrative Assistant | Chicago, IL | Aug 25, 2017
loved everyday i worked here great managers and employee's
I worked directly with my Regional and Sr. Garage Manager. Managed the office from HR to Office level. My day to day responsibilities were hardly the same. But challenging and great experience.
Prosflexibile with family
5.0
Corporate Attorney | Phoenix, AZ | Nov 1, 2012
Wonderful.
Rewarding, challenging, and interesting. In-house with the corporate HQ was great.
5.0
Bus Driver | Lakeshore, ON | Nov 27, 2020
I enjoyed it
As a spare board driver, you pretty much have a hectic schedule, very little In the way of a social life or even time to yourself. That however was made very clear to me right from the get-go, so I accepted the position fully aware. I enjoy bus driving and I enjoyed it doing it for greyhound. Dispatch are good and fair, management is too, the training was excellent as well. I was hired with a G class license(with commercial driving experience) they paid and trained me and completed me as a bus driver. If it wasent for covid I'd still be working for greyhound as a driver and happily so. My only complaint is the Greyhound fleet is older than dirt. Literally if you have a car as old as some of these buses they'd legally be considered classics. Other than that my other complaint is the pay system and having to constantly claim your pay through several different codes based on traffic and various sorts of delays, and having to stay on top of it all everytime you see your pay stub. Loved it otherwise.
ProsI donno, Its just what i enjoy doing.
ConsTheir fleet and pay system.
4.0
Bus Driver | Calgary, AB | Jun 2, 2020
Can be very busy
This job is in a 24/7 transportation industry. NOT a day time 8-4 job. A lot of away from home. Have a solid backing from your family to drive here. Very all over schedule.

Questions And Answers about Greyhound

How are the working hours at Greyhound?
Asked Jun 27, 2016
I worked the extra board for 10 yrs. until I was able to get a regular run, there is a two hour window which means you have two hours to report to your terminal and if you have a husband, wife, girl-boy friend or kids forget it. Spending time with family on birthdays or holidays forget it. Your entire life changes !
Answered Sep 2, 2019
If you are a driver be ready to go ANYWHERE when you get that call. You can be away from home for weeks at a time. You will never know how long your away for. Be prepared!
Answered Sep 1, 2019
What advice would you give the CEO of Greyhound about how to improve it?
Asked Oct 2, 2017
Hire professional dispatchers. Utilize workers in that area. And, give extra board drivers two consecutive days off a week at home (not traveling home, but, at home). People will bust their hind parts if they could see their family, have doctor appointments, pay Bill's, take care of home.
Answered Apr 7, 2020
Hold managment accountable for the wrong they do. Show that you care about your employees health and life outside of greyhound. Have the right help for each shift of cleaners at the garage. Listen to the employees not just managment we work with them so how they treat us matter. Hire the right person from within not because they are friends with managment.
Answered Mar 20, 2020
How long does the hiring process take?
Asked Aug 10, 2016
Got hired but it’s been 3 weeks and haven’t heard back from them since I took my drug and background test....
Answered Jul 26, 2018
Took me two weeks
Answered Jul 7, 2018
If you were in charge, what would you do to make Greyhound a better place to work?
Asked Dec 23, 2019
Better pay. Better hours. Better management. Better culture. Better atmosphere. I would fire all the higher up management and replace them with people who actually care about employees.
Answered Oct 10, 2020
Stay positive and you’re doing a good job you can teach me some things just keep on loving people love your work and be blessed
Answered May 16, 2020
What is the interview process like at Greyhound?
Asked Jun 27, 2016
Easy, basic questions
Answered Mar 29, 2020
I had a first and second interview.
Answered Aug 30, 2017