Working at Greyhound: Company Overview and Reviews

Greyhound
Greyhound
3.5
1007 reviews
Greyhound Ratings
3.5
Average rating of 1007 reviews on Indeed
3.1Work-Life Balance
3.2Pay & Benefits
3.1Job Security & Advancement
3.1Management
3.2Culture
Headquarter
Dallas, TX
Employee
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Transport and Freight

Popular jobs at Greyhound

 Average SalarySalary Range
Bus Driver
3 Salaries reported
$21.23
per hour
$10.60-$31.85
Customer Service Representative
11 Salaries reported
$11.86
per hour
$7.25-$20.65
Ticket Sales Representative
9 Salaries reported
$12.55
per hour
$7.25-$23.70
Food Service Associate
14 Salaries reported
$12.06
per hour
$7.25-$18.10
Janitor
10 Salaries reported
$15.36
per hour
$7.65-$23.05
Salary Satisfaction
50%
Of the employees are satisfied about their pay
Based on 706 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Greyhound Reviews

Popular JobsBus DriverTicket Sales RepresentativeCustomer Service RepresentativeDriverOwner Operator DriverDispatch SupervisorBaggage HandlerOperations SupervisorRegional ManagerBaggage AgentMechanicSupervisorTerminal ManagerCity ManagerDevelopmental Service WorkerGas Station AttendantService TechnicianASSISTANT MANAGERCashierCustomer Service ManagerDiesel MechanicFood Service AssociateGeneral ManagerJanitorManagerOperatorPackagerParts ClerkPlannerSecurity GuardStation AgentAdministrative AssistantAdministrative CoordinatorAgency ManagerAndroid DeveloperAnythingAssistant ManagerAuditorBAGGAGE AGENTBaggage and GPX AgentBagging AgentBuilding MaintenanceBus AttendantCafe AssociateCall Center RepresentativeCart AttendantChief Technology OfficerClient ServicesCoach OperationCommercial Sales ExecutiveConductor/aCookCook/DishwasherCrew MemberCustodianCustomer Service Associate / CashierCustomer Service SupervisorCustomer serviceDepartment ManagerDirector of AdministrationDispatcherDiverDriver AssistantDriver ManagerEquipment OperatorFacilities ManagerGPXGPX AgentGas AttendantGreyhound SupervisorGuardGuest Service AgentHousekeeperHuman Resources ManagerHuman Resources SupervisorInstructorInventory ManagerLead AgentLead BLead ClerkLead SupervisorLegal ManagerLoaderMaintenance MechanicMaintenance PersonMaintenance SupervisorMaster Plasma Center TechnicianNight Shift SupervisorOperation SupervisorOperations AnalystOperations AssociateOperations ManagerOperator TraineePackage HandlerPayroll SpecialistProfessional DriverRegional Vice PresidentSUPERVISORSafety OfficerSenior AccountantSenior Accounts Payable ClerkSenior DeveloperShift ManagerSocial Media SpecialistStaff AccountantTechnical TrainerTrainerTruck DriverUnit ManagerUnloaderclcoach sideplatform agent
All LocationsAlbuquerque, NMAmarillo, TXAtlanta, GAAtlantic City, NJBaltimore, MDBaton Rouge, LABirmingham, ALBoston, MABrisbane QLDBrownsville, TXBuffalo, NYBurlington, ONBurton-On-TrentCalgary, ABCastlegar, BCChampaign, ILCharlotte, NCCheverly, MDChicago, ILCincinnati, OHClarksville, TNCleveland, OHColumbia, SCColumbus, OHCoquitlam, BCCorvallis, ORCranbrook, BCDallas, TXDallas-Fort Worth, TXDarwin NTDenver, CODerbyDetroit, MIDurban, KwaZulu-NatalEdmonton, ABEl Paso, TXErie, PAEscobedo, N. L.Fayetteville, NCFlagstaff, AZFort Lauderdale, FLFort Worth, TXGloucesterGrand Junction, COGrande Prairie, ABGreater Sudbury, ONHamilton, ONHarrisburg, PAHouston, TXIndianapolis, INIndio, CAJackson, MSJacksonville, FLKamloops, BCKansas City, MOKelowna, BCKnoxville, TNLafayette, LALas Vegas, NVLondon, ONLos Angeles, CAMackay QLDMedicine Hat, ABMelbourne, FLMemphis, TNMiami, FLMilwaukee, WIMinneapolis, MNMontgomery, ALMoranbah QLDMount Vernon, ILNashville, TNNew York, NYNewark, NJNorfolk, VANorthamptonOmaha, NEOrlando, FLOttawa, ONPanama City, FLPhiladelphia, PAPhoenix, AZPittsburgh, PAPleasantville, NJPortland, ORPrince George, BCRaleigh, NCRegina, SKReno, NVRichmond, VARockhampton QLDSacramento, CASalt Lake City, UTSan Antonio, TXSan Bernardino, CASan Diego, CASan Francisco, CASavannah, GASeattle, WASilver Spring, MDSouthfield, MISpringfield, MOSt. Louis, MOSutton ColdfieldTampa, FLTexarkana, ARThunder Bay, ONTijuana, B.C.Toronto, ONTrail, BCTucson, AZTulsa, OKVancouver, BCVisalia, CAWashington, DCWestlock, ABWhite Plains, NYWinnipeg, MB

Overall Reviews at Greyhound

4.0
Director of Administration | Dallas, TX | Feb 5, 2019
Co-workers make the company
Collaboration between departments was instrumental in getting projects done on time. Benefits are below standard and cost more and cover less each year.
4.0
Regional Manager | Los Angeles, CA | Sep 16, 2019
Regional Management
Had a great 9 yrs with the company. It was fast paced and adrenaline pumped as no two days are ever alike. This is a job for someone who wants to make a change or impact in the company. Your given autonomy but only after you have proven yourself. Upper management is great and is approachable for communication. Tell it how it is and provide a solution and get the green light
ProsFull Autonomy to run your business
ConsLong hours on call 24/7
5.0
Technical Trainer | Dallas, TX | Aug 29, 2019
The Dog is a Great place to work!
A True American company. Gets better each day! Greyhound is a Technical grounded company with room for advancement... They are all about there employees
ProsGreat Management and Great Culture
ConsLot of Travel, but I signed up for it...
5.0
Ticket Sales Representative | Memphis, TN | Nov 13, 2018
Productive and energetic days
Greyhound was a great place to work, I enjoyed every minute of everyday that I spent at Greyhound. Greyhound days were never the same, there was never a a dull day at the Greyhound.
ProsExcellent benefits
5.0
Maintenance Mechanic | Denver, CO | Jun 15, 2018
Pleasure to work there
I received a lot of training combined with a fast paced work environment made it an exciting place to work. The co workers were all friendly and supportive with the experience the had to offer.
ProsGreat company and co workers
ConsUnforscene cutbacks
2.0
Unloader | Philadelphia, PA | Mar 23, 2019
Not for married people or family
Great for getting your CDL B and Passenger Endorsement and they have a Excellent Safety Driver's Training Course. Low Paying and not knowing your schedule. Please if you have family do not work here. Not good for men and women that is married
ProsTraining
ConsPay and schedule
4.0
Call Center Representative | Dallas, TX | Sep 25, 2018
Call Center
Working at a call center allows you to be an introvert with people and get paid for doing so. The environment at Greyhound call center was very efficient, knowledge and had a lot of integrity. It also provided you an opportunity to grow and to advance. The company even encouraged growth and trained on appropriate behavior when attempting to be promoted.
ProsExcellent in Integrity
ConsNone
1.0
Customer Service Representative | Indianapolis, IN | Aug 15, 2018
Very unhealthy place to work.
The management was not supportive of staff. There was no team work. People would not show up to work. Hard to reach management as they did not work there schedule shifts.
Prosunlimited rides for employee
Consno management support, hard to work with others
5.0
Chief Technology Officer | Pleasantville, NJ | Jan 14, 2020
Good job
it's a good job lots of work there. a very very very challenging workplace with inspections engines transmission electrical all challenging and of course have to have air conditioning rebuilding electrical all have to work.
2.0
Baggage Handler | Sacramento, CA | Apr 12, 2019
A whole lot of Stress
A typical day at work can range from calm to absurd in a matter of hours. I learned mostly physical prowess and how to deal with angry and violent customers. Management wise the Greyhound system could use an overhaul as the west coast stations do not have as much resources as the east coast stations. Workplace culture can be tense and toxic at times depending on whom you choose to associate with. Stick with those who can balance work ethic with emotional balance and are unafraid to stand up when the time comes. The hardest part of the job is finding a way to enjoy the job.

Questions And Answers about Greyhound

How are the working hours at Greyhound?
Asked Jun 27, 2016
I worked the extra board for 10 yrs. until I was able to get a regular run, there is a two hour window which means you have two hours to report to your terminal and if you have a husband, wife, girl-boy friend or kids forget it. Spending time with family on birthdays or holidays forget it. Your entire life changes !
Answered Sep 2, 2019
If you are a driver be ready to go ANYWHERE when you get that call. You can be away from home for weeks at a time. You will never know how long your away for. Be prepared!
Answered Sep 1, 2019
What advice would you give the CEO of Greyhound about how to improve it?
Asked Oct 2, 2017
Hire professional dispatchers. Utilize workers in that area. And, give extra board drivers two consecutive days off a week at home (not traveling home, but, at home). People will bust their hind parts if they could see their family, have doctor appointments, pay Bill's, take care of home.
Answered Apr 7, 2020
Hold managment accountable for the wrong they do. Show that you care about your employees health and life outside of greyhound. Have the right help for each shift of cleaners at the garage. Listen to the employees not just managment we work with them so how they treat us matter. Hire the right person from within not because they are friends with managment.
Answered Mar 20, 2020
How long does the hiring process take?
Asked Aug 10, 2016
Got hired but it’s been 3 weeks and haven’t heard back from them since I took my drug and background test....
Answered Jul 26, 2018
Took me two weeks
Answered Jul 7, 2018
If you were in charge, what would you do to make Greyhound a better place to work?
Asked Dec 23, 2019
Stay positive and you’re doing a good job you can teach me some things just keep on loving people love your work and be blessed
Answered May 16, 2020
I would have the employees more involved in the change process
Answered May 8, 2020
What is the interview process like at Greyhound?
Asked Jun 27, 2016
Easy, basic questions
Answered Mar 29, 2020
I had a first and second interview.
Answered Aug 30, 2017