Working at Henry Ford Health System: Company Overview and Reviews

Henry Ford Health System
Henry Ford Health System
3.8
1836 reviews
Henry Ford Health System Ratings
3.8
Average rating of 1836 reviews on Indeed
3.7Work-Life Balance
3.6Pay & Benefits
3.4Job Security & Advancement
3.3Management
3.7Culture
Headquarters
Detroit, MI
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Health Care

Popular jobs at Henry Ford Health System

 Average SalarySalary Range
73 salaries reported
$42.47
per hour
$12.45-$83.40
2 salaries reported
$14.00
per hour
$7.25-$27.25
120 salaries reported
$24.00
per hour
$12.00-$36.00
71 salaries reported
$18.32
per hour
$9.15-$29.25
60 salaries reported
$24.00
per hour
$12.00-$36.00
Salary Satisfaction
44%
Of the employees are satisfied about their pay
Based on 2961 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Henry Ford Health System Reviews

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Overall Reviews at Henry Ford Health System

3.0
Medical Transcriptionist | Detroit, MI | Feb 7, 2013
Transcription/Admin
My review is very mixed. While HF is a large healthsystem it wouild make sense that different departments, facitilies would garner different experiences for employees. Here is mine. I worked for HF Main and Wyandotte in the transcription department. HF does NOT value skilled transcriptionist. They see them as obsolete and an mere typists that anyone of the street could do their jobs. This is sad and no further from the truth. MTs are highly skilled and educated on medical records, but also on grammar/punction, and the Enlgish language. HF does not value the intergrity of the medical document - but only the bottom line dollar of transcription costs. They outsourced to OVERSEAS (Indian) companies in the early 2000s. These vendors were given over 100 American transcriptionist jobs. We received a 90-day "warning" our employment was terminating with an offer of a "job fair: which consisted of the new vendor (ie overseas companies) that would interview us. They offered us peicemeal rates (cents per line typed) and minimal if any benefits. Some of these MTs had upwards of 20 years experience and full-benefits with HF. I came back to HF at Wyandotte and later their transcription dept was outsourced in the same manner. I returned to the smaller transcription contracting which was the dept that managed the vendors. Enter Epic. HF had the option to give dictators full dication but they chose "partial" dictation which only gave providers the option to dictate in increments. I left the de
Prosdecent health benefits, large healthsytem, excellent tuitiion assitance
Consnon-competitive wage scale for nonclinical staff, 1 yr mandatory in present position policy, horrible hr, raises do not keep up with inflation but they will raise your health insurance benfits yearly
2.0
Security Officer | Detroit, MI | Aug 19, 2015
Could be a good place to work if run properly.
The Henry Ford Health System Police Authority Department is a P.A. 330 agency, meaning it's officers have arrest powers. It is basiclly a private police department, however, it is a police department that is run by security guards. The system under pays and no one in our departmemt can get a answer on how to get a raise, management says talk to the union they are the ones who negotiate the pay scale. The union claims management fights to keep the pay scale status quo. Management believes that everyone in the union is disgruntled and plays that card all the time. I like most of my co-workers and think most of the officers do a good job, there is a few knuckle heads but every place has those. Turnover here and through out the system is very high. The typical day involves running out the homeless people loitoring around the hospital and responding to basic security guard calls (alarms, unlock doors, jump start cars, etc...), and screening people in the ER. One day they want you to be a security guard and the next they want you to be a police officer. For some bizare reason this is the only security/police department, that I know of, that has made dispatchers part of management, causing an us verses them mentality. Some of the dispatchers and supervisors try to mirco-manage officers while they are on calls. Management wont fix the patrol cars. On all of the older cars the main overhead emergency light (old MSP gumball) is burnt out, the light spins but the bulbs are burnt out, y
ProsUnion, good co-workers, health care
ConsManagement, Pay, run down equipment.
4.0
Respiratory Therapist | Detroit, MI | May 8, 2013
A fast paced hospital with many challenges..
I enjoy my career at Henry Ford Hospital. A typical day would include, being assigned to an intensive care unit with approximately 5 to 10 ventilator patients and 3 to 5 non-ventilator patients. During my shift I check all ventilator settings, alarms, blood gases and x-rays for all patients and make necessary changes to ventilator settings or oxygen therapy. I give breathing treatments to those who have them ordered. I usually am assigned to place bipap/cpap devices on 3-5 patients on the floors. It is not uncommon for me to hold the ER phone as well and when called, I assist with intubations and then the transfer of those patients to CT, MRI and then up to their unit. During my time at Henry Ford, I have learned many things including how to assist with bronchoscopies, perform EDM's, draw and run blood gases, perform cough assist, vital capacity and Negative inspiratory force maneuvers and how to multi-task in general. Good organizational skills and time management is important being that we are continually short staffed. The Management team continues to work hard to meet the needs of the employees. They continue to have workshops to improve our skills and education and they also allowed us to have some input on scheduling. My co-workers are true team players. They are always only a phone call away when needed. The hardest part of my job is the hours (7pm-7:30am). The most enjoyable part of my job is the people that I work with. I enjoy being apart of a team that respects my
ProsGreat educational experiences, reliable staff and understanding and approachable management.
ConsMulitple assignments that sometimes overlap.
4.0
Special Projects Coordinator | Detroit, MI | Nov 26, 2019
Great Company
I have been an employee with Henry Ford Health System since 2003. I was an Emergency Room Technician for 10 ½ years at HF Wyandotte Hospital, while studying Mortuary Science, completing my apprenticeship in 2005. I graduated with honors, receiving my Bachelor of Science in Health Services Administration from Baker College. I transitioned to HF Main obtaining a position in the Graduate Medical Education (GME) Department as a Human Resource Advocate for residents and fellows in sixteen different professional programs. My human resource function for each resident and fellow included: coordination of benefits, salary distribution, promotions, leave of absence (LOA) and terminations. I was also responsible for submitting and reviewing license applications to the State of Michigan, Audited Licensing and Regulatory Affairs (LARA) for physician licensures and initiated all Visa processes through the Educational Commission for Foreign Medical Graduates (ECFMG). I also had the opportunity to be the administrator for the Schwartz Center Rounds. I then advanced my career by moving to the Corporate Office, One Ford Place as the Office Coordinator/Assistant Marketing Manager for Henry Ford ENHANCE, EAP. I was responsible for creating and managing the design of the department website, Wellness Symposium, Standard Operating Procedure Manual (SOP) and Office Coordinator desk top manual. I was also responsible for running, distributing, collecting and monitoring all monthly, quarterly, annual
4.0
Associate General Counsel | Detroit, MI | Dec 16, 2020
Most co-workers (peers) are friendly, caring, and wish to help people.
(1) Understaffed in many departments so the workload is demanding throughout most of the organization. Hours worked are greater than expected in most salaried, staff positions. (2) There is not opportunity for advancement. Henry Ford Health System primarily fills upper-level management positions from outside of the organization. Longer term employees do not advance beyond the position of "director". Vice Presidents and above are hired from outside. Nevertheless, the experience is beneficial when and if one wishes to leave Henry Ford and advance one's career in leadership at another organization. (3) Overall, the organization is managed and operates more efficiently than other comparably sized hospital systems, e.g., Beaumont Health, University of Michigan. It is not decentralized into a massive regional or national operation like Trinity Health or the Detroit Medical Center so corporate employees can feel more connected to both leadership and operating units. (4) Top leadership is committed to nonprofit, health care organization mission and to the City of Detroit and the greater SE Michigan communities. The approach is refreshing in a health care marketplace that appears to value competition and profit above service to community and patients.
Prosgood experience and decent compensation, though not highest in regional and national market.
ConsWorkload and expectations of management in this regard can be overwhelming.
4.0
Emergency Room Technician | Dearborn, MI | Oct 18, 2020
Thankful
Work-life balance Just tell them the truth and you will have the flexibility you need. On the same token please show up and work without being asked it’s open 24hrs there’s always something work related to keep you busy. Do your job you stated you would do in the initial interview. Pay & benefits Everyone who was under $15/hr were just moved up to $15/hr and the pay now and before has been based on experience/years worked. My pay could be higher but it’s sufficient as of now. There’s plenty of overtime and opportunities to make extra cash of your willing to put in the work. Some days are steady some can be a drag and it picks up but it’s the ER Job security and advancement Training and moving up always Management Their flexible Just email and ask and continue to do your job correctly and no complaints. Great work ethic can help in future with advancement. Culture Diversity and respect promoted within everyone appears to get along which is good for morale Overall Reviews are considered when most applicants search for a career and all places have its ups/downs I’ve been here a long time I can’t complain too much but jobs are what you make them companies are always hiring and that could mean a good or bad scenario, you never know until you get hired and find out if your a good fit or not. No job will be perfect because humans aren’t perfect but YOU can make the job work for you at the end of the day remember your in CONTROL of your space, security and HAPPINESS as what mak
1.0
Director of Clinical Services | Michigan | Aug 12, 2012
Management has no open communication or understanding for employees.
I was a new employee and a full time college student. I worked two months consistantly with no unscheduled days off even volunteered to worked during the christmas holiday so other staff can take vacation time. We all were offered 2 hrs administrative time off which I never got a chance to use. I was let go because a co-worker came to work with her unpleasantness as she often did daily and because I came to work ten minutes late sick I was told by her it was my last day because the company was at will and I was on probationary period. I asked if I could use my administrative leave and I was told no. This has been the most unpleasant expereince in my working career. I never expected this from this organization. I went to school so I can work for an organization such as this one and did expect to be treated like this with giving a warning or anything. I enjoyed my job, I enjoyed everthing about my job. I especially enjoyed the people and the patience. I was building a good working relationship with other peers and ongoing patience. I feel like them letting me go should not have ever happened.
Prosi enjoyed the distance from my home and school was convenient from my home, the pay and benefits were good.
Consthe company agreeing to let me go when i felt it was not fair and no one listened to mt side, i had only been working for two months and i don't know what they wrote about me in my employee file, i have never had an employer treat me this way.
1.0
Patient Advocate | Detroit, MI | Apr 21, 2013
A typical day at work
•Customer Service •Scheduled patient appointments for primary care patients and pediatrics •Inputted new patient registration, update current patient demographics •Responded to telephone inquiries from patients, external/internal physicians, which consisted in translating specialized knowledge in written form to their physicians •Assisted HAP, HFHS employees and customers regarding referrals and services offered within the Henry Ford Medical Group •Responsible for technically writing in patient’s permanent medical records i.e. complaints, questions, and concerns to their physicians on the patients behalf •Conducted no-line entry of all telephone encounters for physician messages or prescription refills in a completely automated environment, if required (E-Tef) •Used Mainframe, Recopia (Dr. First), Telephone Encounter, Care Plus, MPAC, Microsoft Word, Group Wise, and Outlook •Trained new employees (15) •Checked the workflow inboxes for patient’s inquires (Care Plus) i.e. physicians responses to the patient’s concerns •Frequently checked patient’s medical records (Care Plus) to better assist them with their medical needs •Accompanied my supervisor with Administrator meetings as extra input with department issues •Checked patient’s insurance eligibility using Accretive Health-Results Providers Trust program
Prosthere are no pros
Conshenry ford health system is a terrible company to work for
5.0
Nurse Practitioner | West Bloomfield Township, MI | May 17, 2017
Value the Henry Ford Health System Mission
I worked as a nurse practitioner at Henry Ford Hospital in West Bloomfield, MI for past 8.5 years and started before the hospital opened on March 15, 2009. Their mission was to take health and healing beyond the boundaries of imagination. Anticipating and fulfilling unmet, unexpressed needs of patients and families. It is a small community hospital in a affluent area of suburban Detroit, surrounded by several Senior Living and Skilled Nursing facilities. Many of our patients come from this area. We also draw patients from the surrounding Detroit metropolitan area. Henry Ford Health System aims to provide compensation and benefits in the 50th percentile. Work environment is friendly, collaborative. Job security is probably good for areas that provide good financial benefits for Henry Ford, billable services. They are currently undergoing budget cuts due to uncertainty of government reimbursement from Medicare and Medicaid. They are eliminating departments which do not provide easily billable services. I worked there as an NP for Internal Medicine for first 3 years, NP for surgical services second 3 years, and as NP for Palliative Medicine 2.5 years. Palliative Medicine department at this hospital was eliminated on April 7, 2017.
ProsSmall community, get to know many people across several departments
Conscurrently undergoing budget cuts
4.0
Customer Service Representative | Troy, MI | Mar 14, 2020
Learning EPIC was great it was new which opened the doors for future jobs outside HFHS!
Co-workers generally feel the same way- there are clicks which create pettiness! Advancement is difficult but almost not impossible! Location is in Troy MI not in the Metro Detroit area which is difficult to commute if necessary by public transportation! Cleaning staff was on constant turnover which allowed them to steal my personal belongings and they were NOT held accountable. Only positive at the that time was learning EPIC which was revolutionary at the time which ended up being great allowing me to pursue other jobs outside HFHS. Oh and management will smile in your face and then act as if they don't know you! If you started uneducated and worked your way up with education then we are in the same boat don't act like you forgot where you came from really that's the worst scenario ever!!!! We all have grown up bills and we all should to come to work to have a job to do not delegate chat and be petty! But the customers' for the most part are what makes you day different situations allow you to learn more solving skills! Not a bad place but keep to yourself and stay drama free! I moved on I'm now a RN with a minor in Billing and Coding EPIC was a great stepping stone!
ProsMeetings training taking you away from those headsets!
ConsLocation hours and pettiness and these are supposed to be grown folks!

Questions And Answers about Henry Ford Health System

What is the best part of working at Henry Ford Health?
Asked Dec 20, 2019
Teamwork, staff support, great work enviroment
Answered Jun 28, 2022
The benefits.
Answered Jun 24, 2022
Why did you leave your job at Henry Ford Health System?
Asked Mar 16, 2017
Please don't work here it's toxic environment and if you uttere the word growth or promotion or you want to do be managerial position, watch how miserable life they will make for you, specially ent dept don't join it, please watch your health and mental stress and if you love toxicity then join this place, I won't recommend this place to anyone,
Answered Oct 27, 2020
I found another job because my manager created a hostile environment by holding "team meetings" without the newest hire (me). Not only did this become an opportunity for everyone to nit pick about every single detail of "the new girl," but also made "the new girl" very much feel NOT a part of their team. It went from nit-picking, to micromanaging, to bullying in less than a year. I had to find a new job because this atmosphere affected my mental and physical health. Hindsight being 20/20, I should have filed an official complaint with HR, but at the time, I just wanted OUT!
Answered Feb 4, 2020
What is the interview process like at Henry Ford Health?
Asked Sep 9, 2016
The interview process is long including background check, drug screen, physical,
Answered Mar 5, 2022
It is unorganized and convoluted. It is not transparent or standardized. Poor followup.
Answered Mar 15, 2021
What would you suggest Henry Ford Health management do to prevent others from leaving?
Asked Mar 16, 2017
Create a non-racist culture for minority employees and allow them to advance off of the units. Terminate all racist managers.
Answered Jun 3, 2020
Get rid of bad management!
Answered Apr 25, 2019
How are the working hours at Henry Ford Health?
Asked Jun 20, 2016
They were very strict, 8 to 430, with absolutely no flexibility in the department I was in. We even had people with family situations, that asked to flex their schedule by 30 minutes, and were told no, so they were forced to resign. The manager didn't seem to care.
Answered Apr 21, 2019
I was a volunteer and worked in a home. My hours had nothing to do with the company as a whole but with the patients relatives returning from their daily lives and responsibilities,
Answered Mar 20, 2017