Head of Customer Service | Murfreesboro, TN | Nov 3, 2020
It all depends on which store you work for
They pay really well for full time employees, however they almost never hire anyone as full time. Pretty much everyone starts out at part time, and they'll work you as much as possible. Management really determines how your experience will be, my first manager was fine but my last two managers were so horrible that in the one year of the new store manager 109 people quit or were fired. Turn over is super high. Its a great first job, especially for teens. Sunday's off but expect to work late, even though closing time is 8pm. I regularly worked until 10-11:30 some nights.
Proslots of breaks, decent pay, annual raises, holiday bonus even for part time
Conslittle chance to grow in company, management
Customer Service Manager | Indianapolis, IN | Feb 5, 2020
Fast paced environment with several different job requirements. Able to do heavy lifting, lots of walking, keeping customers satisfied and work at a high energy level nearly every day.
Department Head | Tucson, AZ | Oct 28, 2019
Good Company Bad Management
Its a good company for a starter job. No room.fornupward movement and management is out for themselves. Do not work them. Very stressful job. It's like walking on egg shells.
Customer Service Manager | Exton, PA | Jun 21, 2020
Pay is reasonable. Work atmosphere needs improvement. Accountability and communication needs improvement between manager and employee. Long hours. Difficult work/life.
Department Lead | Maple Grove, MN | Feb 9, 2020
I enjoyed working here when I did work here in 2015
I enjoyed working here. I never had a dull moment. Was busy during my work hours. Management was great and so were the employees. Everyone made each other feel at home.
Department Head | Bloomington, MN | Nov 11, 2019
Know your products and their locations, and be prepared to work your butt off.
When you're working in a Hobby Lobby store, one of the biggest tools you'll want and need in your arsenal is knowing where everything is. There are a TON of different items, especially when it comes to arts & crafts and home decor (which is what their stores are all about), so knowing about each item and where they're located in the store will make your day less stressful (it will also help if you walk the customer over to where the item(s) are located). Knowing your store's inventory will be especially helpful during your time at the register (most of the employees HAVE to know how to run the register) given that they type in the item's price and department. That's right, they don't scan ANYTHING (with the exception of fabric patterns and coupons), so you need to really know your items (also there are people that like to swap the price labels, so watch out for that and use your head). When you're working part-time, it can get tough (since you'll be more likely to get called up to back up at the registers); if you get promoted to full-time, however, you better prepare yourself for an upgrade in workload (the increase in pay makes it worth it). Truck days and ordering days will be the main days that are the most stressful (especially since ordering days will affect how truck days go), making Saturday the other stressful day (Hobby Lobby stores are closed on Sundays, so Saturdays are mixed with projects and making the store look the best it can be). Every day there's a project
Customer Service Associate / Cashier | Redlands, CA | Dec 27, 2019
Fake People for a Fake Company
Everything made in China, fake characters work for this company, management plays into favoritism, benefits and pay are reasonable, don’t get fired here because they will fight you till the end so you will not get unemployment, you may have vacation and sick time but don’t you dare think about using it or they will make you feel like you didn’t even deserve it, not valued as a person at all
Stocker | Bluffton, SC | Sep 12, 2020
This is definitely the worst job I've ever had.
The company is poorly run, on all fronts. You will have some good store and assistant managers, but the terrible DM'S will stifle them.
In the on boarding process, you are told about a $15/hr pay rate, but in reality, its only for department heads. The hours are wildly unpredictable.
The company forces out good managers, but rewards the troublesome managers. As a stocker, you will also be a janitor, which isn't something that's explained in your initial job responsibilities.
You will have unreasonable work loads, and a equally unreasonable amount of time to accomplish them. I hoped this was just a bad store, but during the store setup, employees from stores all around the country echoed my previous statements.
This could be a good job, if you're willing to overlook a lot, and sacrifice even more.
ProsFun coworkers, interesting workdays, good benefits.
Cons15/hr is a lie, terrible leadership, poor planning on a coporate level, horrible hours, a bad overall environment.
Department Assistant | Reynoldsburg, OH | Jan 3, 2017
A fun creative place to work!
Hobby Lobby is an excellent company to work for. If you like to help people with creative ideas, projects, etc and are able to utilize your talents, this is the place to be.
Prosflexible scheduling to fit your needs
Conssometimes not enough help to get the days work completed
Floral Manager | Waite Park, MN | Sep 17, 2016
I was hired on from store set and have loved every minute of it! I would highly recommend to anyone who enjoys the fast paced retail environment. You can always count on having Sunday off!
ProsManagement, Sundays off, Great pay
Questions And Answers about Hobby Lobby
If you were in charge, what would you do to make Hobby Lobby a better place to work?
Asked Aug 28, 2018
I would make sure voids and cancels wouldn't be the cashier's fault, not when 99% of the time is when customers change their minds. It takes too much time to start over and make other customers wait longer. Scanning should be a thing, cashier's wouldn't make so many mistakes and it only takes moments to scan something then to remember the department, price and if it's on sale. Makes customers much happier.
Answered Apr 9, 2021
I would lead the way. I would train my employees thoroughly. I would explain what is expected. I would listen to my employees feedback. And make changes for the better.
Answered Dec 5, 2020
What is the best part of working at Hobby Lobby?
Asked Nov 23, 2019
Employees are around my age so I made lots of friends
Answered Nov 27, 2020
Fast-paced environment, each day varies quite a bit from the others. Lots of interaction with people. Great job for social butterflies.
Answered Nov 25, 2020
What is the policy of how late can the managers keep you at work?
Asked Jul 14, 2016
At my store in Tennessee, we cannot be kept past 11:59 due to an incident where employees were kept after 1am and had to be back as early as 6-7am the next morning, which did not settle well with upper management.( which seems ridiculous to be there almost 6 hours after closing with no breaks or lunches, especially for those that only got a 15 minute break to begin with) If you are under 18, it is against the law to be out on the road after 10pm, or at least in TN. So there is also that. Our managers will get in big time trouble if a minor clocks out at even 10:01!
Hope this helps!
Answered Oct 27, 2019
The latest I've stayed is 1am. November to December it's not uncommon to stay until 11pm.
Answered Oct 18, 2019
What tips or advice would you give to someone interviewing at Hobby Lobby?
Asked Aug 2, 2018
I would say well dress on time be calm and be respectful to interviewer
Answered Jun 11, 2020
Be aware that the ads for employment are generally misleading. After taking a math test, and sitting for over an hour I was finally interviewed. The interviewer read off a list of canned questions. It was only at the end of the interview that it was revealed that they are only looking for temporary set up people at this time. Several people sitting close enough to hear got up and left. We talked outside and they felt the same way. Misleading.
Answered Feb 25, 2020
"What is the company culture like?"
Asked May 1, 2016
I have personally talked to these Hobby lobby drivers. Never not one time have I found a happy one. No joking. Most are miserable.
Answered Mar 1, 2019
In my experience the challenges you face frequently will be rude customers, customer theft, limited hours of work days through out the week, one day training as cashier, memorizing sales ads for that week, having to manually type prices or sales into the machine making lines back up and customers get angry on their wait, and staying long time after hours in prepping for store the next day when the store is messy.
As far as the perks and great things about this job in my experience I love working with a team of people all goal oriented and who are fun to work with, customers that were nice and thanked us for our services, manager is very understanding when it came to sick days and or vacation times and ever task that is asked of you is simple and easy to learn with time.