When I first started working at IKEA years ago I loved being there. The days would go by fast, the team leaders seemed to notice hard work, and there was a lot of opportunities. As the years have gone by that is no longer the case. After many years of bad management moral is extremely low and the only reason people bother to show up is for the pay check, they no longer enjoy being there.Before last year it was years that we got a bonus. Management was blaming the employees for down time, when in reality it was the 02 system that they switched over to which takes about five minutes to start up every single time you power off your equipment, and up until last year it would lose signal on an everyday base. We would tell management that the reason there is a decent chunk of over all down time was due to the new system but they would turn around and blame it on talking in the isle. We are not allowed to build connections with our fellow coworkers, but on the other hand team leader stay talking to each other all day. When you need them they vanish into thin air but when its 120 degrees in the warehouse you see them harassing people for trying to take a min. or two to get a breath. During the pandemic the location stayed open while a lot of other locations closed down. In the be-gaining it was hard to stay productive because there were empty queues left and right and no one know what to do. After about a month rather then take responsibility for the down time everyone had due to lac
ProsParental leave, pto, really cool people to work with
ConsThe list keeps growing by the years there is not enough space on here
2.0
New Home Sales Consultant | Canton, MI | Aug 17, 2020
Sometimes enjoyable but heavily flawed workplace
Allow me to break my experience at IKEA down into the following categories.
The Pay and Benefits: The pay is fairly average for the type of job it falls under, starting at $13.10 an hour. My pay is fairly higher than the minimum due to my specialist position but I definitely work for that extra money. The benefits are great for a "part-time" job (I'll go more into that later) but you have to pay a fair amount out of pocket for decent coverage. Bonuses are non-existent and you get a yearly gift around Christmas time and a holiday party.
Work/Life Balance: This is my biggest complaint about the workplace. I entered the company as a part-timer (20-34 hours per week) but quickly learned that most weeks will comprise of 30+ hours and many times pushing past the 34 hour cap. This was especially prevalent since IKEA opened back up after the COVID-19 quarantine and I've been scheduled 5-6 days a week nearing 40 hours a week with very little flexibility. I've even attempted to inform management to stop giving me more than 34 hours a week and was given a "sorry but no" response despite being told that isn't allowed. Also, the schedules are extremely wild and unpredictable as your availability has very little flexibility and can jump from early morning shifts to late night shifts and heavily intrudes in your free time. Many of these issues would not apply to people that would take as many hours as they please and don't mind the erratic schedules. Overall, I would not recommend working
If thinking about getting a food service job at Ikea, don't do it
It was a terrible experience. I personally would not recommend working at any Ikea right now, especially in the food service department.
its a very physically demanding job, and you're not only expected to serve food, but also clean multiple times a day, and unpack and pack food items.
in a normal setting, with an appropriate number of staff, this is a demanding job. however due to the understaffing of the department, the job really became how well you can cover the duties of two or three people. it was not uncommon to see the cashier preparing food and handling money by themselves at the bistro as a result of no-one else being available to help which could be a very bad condition for cross-contamination.
The environment was very difficult to work in, with standing up to 3 to 4 hours without a break, wearing a thick uniform shirt with little to no a/c in record breaking heat in the kitchens and serving line, all while dealing with very rude customers and managers constantly prioritizing sales over workers mental and physical wellbeing.
Breaks were only up to 3 breaks, and they were a bandage honestly. After a tense interaction with a customer, or a three hour shift on the line in the heat, i would walk to the break room, put my timer on for 15 minutes, and just lay my head down until i can gather strength to get up and return to work.
There really was no advancement in the department to my knowledge, and it seemed common to see coworkers in the same position for more th
They don't walk the talk, especially with their IKEA values
I've been an employee for about a year now. When I first started, I was impressed by how organized they were and nice everyone was. I felt welcomed and was greeted by my manager who was super friendly and still is. Within 4 months of working, I was seeing how things really were. Gossiping and management who has NO CLUE how to do things, two faced and throw you under the bus type people. All the managers were friends and did nothing except talk and stay in the admin part, there's a select few who actually helped and are wonderful managers. Our store is super disorganized, they get rid of people who have been there for years and the management has groups like in high school. All they do is gossip and blame others, none of the new managers get proper training, they don't have the experience in the areas and if you're not on their side you'll be on their list to get terminated. I personally am not involved in any of this drama but I see it around me in all departments. It's quite sad because apparently IKEA's main focus when you're hired is the IKEA values and culture, but what's the point when the leaders aren't leading and they aren't living the way it's supposed to be. You start losing respect for a company and only stay because it's a consistent paycheck. I do have to say the employee benefits are great. That's about it. I hate to say that for a company I work for but it's true. What's weird is other IKEA employees from other locations say their management isn't run the way o
ProsEmployee benefits
ConsLack of leadership, compared to their "Ideal" IKEA VALUES
Work-life balance
Ikea gives absolutely no flexibility when it comes to working at the contact center you have a set schedule and if you’re not meeting numbers they give you the worst schedule they don’t care about home life family life Covid anything they put you on the schedule they want you want and that’s it
Pay & benefits
You get it over 40 days per year in January but I have to use those 7 days that’s it! If your sick you better be there or prepared for a Right up! Great be Benefits but all of them aren’t so great
Job security and advancement
It’s clear that IKEA gives you the impression that you can definitely grow in the company but once you become a “Teir2” or “Gen4” You’re not going anywhere just consider yourself property of that department and that’s it you can get wonderful numbers have a great experience but once you get into that position you will not move up in the company and if you do it’ll take you about 5 to 6 years in that position to move up unless you’re good at kissing butt
Management
The CEO of IKEA is in Sweden he cares nothing about the United States division and cares nothing about our success or unsuccessfulness. As far as management in the contact center, they love to micromanage they love to write you up especially with things out of your control and even though they tell you they’re going to endorse you for other positions they don’t because once again when you get to a certain point in the company you don’t move.
Culture
IKEA loves to prom
Great company! Great culture! Very diverse employees
I worked at IKEA for a little more then 2 years and it was great. I was originally hired in the food bistro. Entry level. Making minimum wage starting. I got my foot in the door started building my relationships, working hard and within 3 months I was promoted to the sales floor. (Which was my goal from the beginning. I knew I wanted out of stinky pizza and hotdogs. I wanted to have some sort of purpose. I always wanted to run with the big dogs. Anyway. I started In the self serve warehouse. I helped people find and locate there products and load there items for them. It was a really great, small, tight knit group. We all got along great. And the camaraderie was amazing. Still to this day I constantly compare my work atmosphere, to IKEA. Nothing comes close. IKEA shares its employee values right from the beginning to its new hires. And plays a constant theme in your everyday work life. IKEA was originally founded in Stockholm, Sweden by some guy. IKEA really cares for its employees. Random Gift Cards, and Prizes. Company paid work and holiday parties. GREAT FOOD! They never cut corners when I was there. We always indulged in the finest cuisine. We would always be surprised with company paid meals. They have a employee relaxation/Massage quiet room you could go to on break. The Break room is amazing. Full flat screen TVs and sofas. Buffet style, help yourself food (for employees only) for only $3.00. That the IKEA restaurant cooks, and serves. Every day the menu item was diffe
ProsFully open salad bar, TVs in break room with massage chairs, HR takes you seriously, Management is amazing
ConsAlways super busy, always under staffed for the amount of customers. Must work nights and weekends. Low starting pay.
It's good if you need part time hours and health benefits
If you have food prep experience this job is not hard. This isn't a scratch kitchen pretty much everything is frozen. You will be asked to work multiple positions in the kitchens and that includes cashier.
Pros:
Breaks- Every shift you get a 15, and if your shift is over 5 hours you have to clock out and take a lunch. They are actually pretty strict on you taking a break like the opposite of most places.
Benefits- If you're HL2 (hours level 2- 21-34 hours a week) you get health and dental benefits. They go through Cigna currently.
Lunch- We run a staff cafe and meals are 2-4 dollars if you want it.
Flexible schedule- Its pretty easy to get hours that work for you half our department are college kids.
PTO/Sick time- Everyone gets pto and sick time. No matter how many hours you work, it's just different based on your Hours Level but everyone gets it.
Diversity- LGBT friendly. You can have colored hair and tattoos. Supports Black Lives Matter.
Cons:
Pay- It's like it's totally random. You better like what you start with because raises only happen yearly are percentage based on performance and after 2 years I've made 54 cents more than what I started at. They start new people at what it's taken me 2 years to get their pay rates are completely unfair. Food makes more than some other department but honestly do not settle for anything under $11.80.
Management- Honestly I could write an essay on how bad its become. They are currently trying to start changing things up but who kno
It’s been a challenging adjustment opening a new store in a market, along with navigating new organizational changes, so many IKEA stores have been tested on working routines across the US. However, management at IKEA Memphis has always lacked a good foundation. From hiring processes, to leading and developing staff. To add to the already stressful times of Covid-19, IKEA Memphis management has taken the opportunity to make new outlandish rules/procedures at their whim. We’re overworked, an in a constant state of reaction versus pro-action as a coworker, because management has no clue what they are doing, but expect us to function regardless with very limited support.
Pre-Covid, times were nonetheless difficult. Imagine coming to work every day and having experience and knowledge from previous education/jobs but being told that your ideas aren’t good enough or doable, so you get no support from other teams and left to implement projects alone. But if the idea comes from a manager’s mouth, even if they repeat your suggestion verbatim, support is magically available and everyone is on board.
Some managers harass you and talk down to you based on their status and tenure with the company... even if they are wrong and nothing is done about it. How can you have a known tyrant within your organization, with a history of HR violations and compliance issues, but their behavior is disregarded?
Company values are upheld by very few management members and the managers who disregard
ProsBenefits are the only thing keeping coworker’s here
Consshort breaks, unreasonable responsibility with no training, management, no growth opportunities unless you leave your location unless they block you from doing so, discrimination, inequality practices, HR misleads with incorrect information, does not live by values
I started here when they first opened back in 2016. I could easily say back then I would recommend this as a place to work. Once the restructure happened with the company it has been a down spiral with company. Managers either left the company or went on sabbatical because of the stress of the job. When it came to coworkers if you did not follow or conform to the way the managers feel like things should go even if its against policy or its just wrong you will get penalize for it. They continue to hire leaders and managers who are incompetent has no experience. They try to hide this by either moving leaders or demoting them. My job when I first started was very enjoyable, I felt as if the tools I need were giving to me to grow.My manager and lead at the time were great support and made sure we knew the job with no problem. They worked with us on trying get us to our next career path with IKEA. It seem like they promoted those IKEA values the preached to us back before the store opened. Once I moved under a new manager in the new ways of working my new job I enjoyed because I seem like I actually became part of helping increase sales but I did not like the managers and leads. The mangers and the leads in this new system seem like they were always stress and over worked. They seem to always talk down to employees an make them feel as if they were not doing a proficient job. They never knew the policies and hated when employees called them out on it. They could not keep leads or
Prosemployee discount, pto, paid leave, medical benefits
If you can handle these conditions then you will enjoy working at IKEA
IKEA warehouse has become a bad place to work ever since they changed the structure of how we work with this thing they call 04G. Managers only look out for other managers, so you can be thrown under the bus for their mistakes. They do not train new employees, they will make bad choices and don't listen to the ideas that will make work smarter and easier, it's a my way or the highway environment. Adults act like children they would rather invade and gossip about someone elses life instead of working and worrying about their own. I see how of a manager doesn't like you they will try to get you fired. Its not a good place to work, they have good benefits and the money is ok, but they see problems and find the worst solutions. There will be days they only schedule 2 people for a 4 person job so you will have to pick up the slack otherwise they will ask why things weren't done weather it was their fault for lack of coworkers. The store closes at 9 you have a hour and a half to finish up so you would be scheduled until 10:30 but may end up staying until 11, one time I was there until midnight because they are all about making the sale so you may end up having to do an order for a 200 piece kitchen at 11 PM. Forget about a set schedule IKEA policy is no set schedules for anybody except managers. If you can only work certain times they will allow you to request it but only at the risk of almost always getting denied or if it is approved they will cut your hours. I am giving you the
ProsBenefits, meeting interesting people
ConsManagement, work ways, schedule, my way or the highway mindset, so many more cons
On paper IKEA looks like a great place to work. They have invested heavily on presenting themselves to themselves and the world as a great company and employer.
Unfortunately, the jobs are as good as their products. Look great, but don't usually last that long! I worked there for almost 4 years. I still ask myself how and why?
Training: just how many customers find the IKEA instruction booklets: inadequate. You are basically asked to sign that you have read and understood the definition of your role and you're handed over to a recent recruit who has just passed through 'training' themselves. You will be periodically pulled off your duties to run through a computer programme about your role. More concerning is that you are asked to sign that you have read a tome of approximately 400 pages of detailed health and safety 'training' and asked if you have completed it after around 30 minutes because you are needed back on the floor (yes IKEA is always understaffed). Many people do not want to read through all of that so they just sign. But management don't want you to actually read the H&S guidance either as you will discover that you and many of your colleagues are working contrary to the rules. You may notice for e.g. that you should not be working alone in certain situations or that you are entitled to claim for the cost of eye-tests/glasses if your role includes looking at a computer screen - which mine did. When I raised this with my manager, he insisted that I wasn't en
When I started at IKEA, everything was relatively decent by retail standards. The Sales role was fairly challenging but far from overwhelming for me, and the environment was very supportive. Pay was somewhat above minimum wage to start, and turnover was very low. The scheduling was okay because the store hours weren't too extreme. About a year into my experience, lower and middle management got shuffled around along with some department responsibilities. This happens periodically in retail, so that's not particularly surprising. It's part of the development track of managers.
The pandemic significantly changed things. During lockdowns, we all continued going into the store to fulfill online orders. Many people take transit to work and so had to potentially be exposed to the virus, and the new roles stressed a lot of us mentally and physically, with many people suffering a variety of injuries. When lockdowns were lifted, security guards were supposed to enforce the mask mandate, but I personally had many confrontations on the sales floor with maskless customers on behalf of myself and my more timid coworkers.
The biggest issue is that the country office went full steam ahead with market intensification plans in spite of the pandemic and all the issues it introduced, like capacity limits and supply chain problems. Upper management was changed, and the attitude in the store was changed. Expectations were heightened, but without the needed support. The store didn't hire more st
When I started (1 beginning of 5 years) there were a lot of perks, there are 2 restaurants (cafeteria and snack bar) in Ikea, so even though you can't really leave for lunch or break you can grab discounted food, which over the years never went up in price which is amazing for some really good meals with drink, sides and dessert. There are 2 big parties every year (pre-covid) and the upper management plan the whole thing and usually went all out. For some of the staff, I think this might have been the first big parties they had ever been to so they went all out and bought new dresses, suits etc. They were all really good the first two years but then kind of went downhill (ie cheap) in 2018 and I did not attend a 2019 Christmas party because of this.
There were other perks, mgmt brought in food trucks and huge portions of popular dishes. It was fun and we felt rewarded. Once we received a raise because of the mandatory increase in minimum wages, this stopped. Very unfortunate. Not sure if it was because of low sales, new general manager, or what but that was disappointing too.
Other good things are getting to know your co-workers, most people are pretty great to work with. There are those who are very difficult to work with, and most of the time these people have worked for Ikea for a long time (not always though). They are unpleasant to downright surly.
So on to more cons... sometimes calling other departments you can be subjected to shocking rudeness on the phon
Prosfood for staff, sometimes free lunches, $4 for a full course meal, great people to work with, 10% discount on products, not too stressful
Consstressful with COVID protocols, customers/staff don't follow protocols, very little social distancing, crowded with people running over each other, very loud screaming babies and loud people etc., employees with very low interpersonal skills, low wage for the work you do
Lascio questa recensione a sangue freddo dato che ormai sono più di 6 mesi che non lavoro più nel punto vendita di Porta di Roma.
Io ho lavorato nella logistica per ben 2 anni da interinale e sono stato mandato a casa, del resto come tutti gli altri a fine proroghe di contratto per non fare un Indeterminato.
Sì viene accolti nell' azienda dall ufficio del personale con tavolette del tipo: Questa è l' America e se vi fate valere potreste avere un posto fisso perché qui valorizziamo le persone ecc ecc ecc. NULLA DI VERO. Io ho visto entrare e andare via minimo 40 persone.
Oramai chi ha un contratto a tempo indeterminato l' ha messa in banca, tantè vero che possono permettersi anche di passare la giornata lavorativa a parlare o stare seduti sull' unica scrivania del deposito navigando su internet per motivi personali molto futili.
C' è chi durante la mattina e il pomeriggio sta tutto il tempo al telefono chiaccherando con amici o ragazze con tanto di vanto nella questione e poi ti guarda lavorare mangiando frutta o merendine, per poi dire che se non ci fosse lui il lavoro non verrebbe portato a termine.
Di persè ci si ritrova a lavorare sotto stress da parte dei coordinatori dicendo di spingere di più sull' acceleratore specie perché consapevoli che alcuni elementi non fanno nulla la giornata si rischia di non chiuderla.
In tutto questo contesto ci si vede dare il cambio da persone che prima o poi non vedrai più perché già sai che non verranno mai assunte perché il Mon
--- Very long review ---
The first 3 months that I worked there the store director was amazing but his contract ended. When we got a new director, for some reason things started changing in IKEA Canada (so not just our store but all of the management above that) and they kept cutting everywhere, which led to employees being overworked, including the part-timers. Let me just say this, we constantly had 3 or more department managers who had to leave because of burnout and since I stopped working there in June (we're now at the beginning of March) all of the staff in the department I used to work in, which was roughly 18 people, is gone because they couldn't endure the terrible management's decisions and the work conditions that kept getting worse and worse while we never got compensated. We went from having an EXTREMELY pleasant environment to work in, even though there are a lot of customers (hey, it's IKEA) to being constantly pressured to do more while getting rid of all the fun things we had one by one (salaries went up way slower than they used to, managers were on edge because of the higher-ups and unavoidably had to start watching employees more to make sure we weren't having fun on the job and only on breaks). I could've recommended working for IKEA 4 years ago because the job was alright and my colleagues were the main reason why we all managed to have fun even when we had days with over 15,000 customers walking in and dealing with the aftermath of having so many pe
Questions And Answers about IKEA
What is the best part of working at IKEA?
Asked Mar 14, 2020
The culture, the values, the benefits
Answered May 22, 2022
Good people not great management, no transparency big division with lack of communication.
Answered May 22, 2022
What kind of drug test do they do?
Asked Apr 20, 2017
I was just offered a position with Ikea in California and they are still requiring a non-dot urinalysis drug screen prior to employment
Answered Jun 3, 2021
Mouth swab (2016)
Answered May 11, 2021
How flexible are your working hours at IKEA?
Asked Mar 14, 2020
If you are full time you are required to have open availability during operating hours. part time requires 6 days availability. weekends availability is a must. there is no work life balance anymore
Answered Aug 9, 2021
I was open to any hours initially, and often closed one day and opened the next, which I went with because it's retail. When I requested less hours, but still within my level and flexible scheduling, due to other responsibilities, it didn't happen. Other employees in my same department wanted more hours, but that didn't happen for them either. I finally just quit.
Answered Jul 25, 2021
What advice would you give the CEO of IKEA about how to improve it?
Asked Apr 2, 2017
IKEA has misprioritized its charitable giving over investing in employee wages, advertising or reliable technology. It is losing an increasing share of the market and some of it's best talent by slashing wages and marketing budgets. Important programs crash regularly so even if you get customers to the store their experience, and your experience as a seller, is frustrating.
Answered May 16, 2020
How more meetings about the business to let people know what's going on
Answered Dec 14, 2019
What is a typical day like for you at IKEA?
Asked Mar 14, 2020
Your tasks are always the same. You clock in, go to your work station and get the day started. For the most part you already know what you need to do, the managers don't lead but they criticize every chance they get.
Answered Nov 19, 2020
Depending where they need you, you'll grab a till. If its opening shift, stock everything just in case it didn't happen last night. Extra steps with sanitizing, I spray everything down and wipe the things I'll physically touch. And then, help customers until break time. Pretty straight forward.
