Working at Iron Mountain: Company Overview and Reviews

Iron Mountain
Iron Mountain
3.5
1674 reviews
Iron Mountain Ratings
3.5
Average rating of 1674 reviews on Indeed
3.5Work-Life Balance
3.5Pay & Benefits
3.0Job Security & Advancement
3.1Management
3.3Culture
Headquarters
1 Federal Street Boston, MA 02110
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Consulting and Business Services

Popular jobs at Iron Mountain

 Average SalarySalary Range
1190 salaries reported
$22.39
per hour
$11.15-$33.95
942 salaries reported
$22.34
per hour
$11.15-$34.00
607 salaries reported
$22.20
per hour
$11.05-$34.15
476 salaries reported
$21.03
per hour
$10.50-$32.65
283 salaries reported
$22.50
per hour
$11.25-$33.95
Salary Satisfaction
52%
Of the employees are satisfied about their pay
Based on 1763 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Iron Mountain Reviews

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PickerSales ExecutiveAssistente AdministrativoDrivers HelperForklift OperatorGeneral ManagerRecords ClerkAccount ExecutiveAdministratorAprendiz AdministrativoAuxiliarAuxiliar de ProduçãoClerkConductor/aCustomer Service/Data EntryLogistics AssociateMaterial HandlerPreparadorRecords ManagerWarehouse CoordinatorWarehouse/DriverAccount RepresentativeAccounts Receivable ClerkDocument ProcessorEngineerFile ClerkLíder de OperaçõesMensajero/aMesa de controlOperation SpecialistOperations CoordinatorOpérateur (H/F)PackerProject ManagerProject SpecialistScannerSenior ManagerSolution SpecialistTeam MemberTerritory ManagerVice PresidentWarehouse SpecialistArchivistArea ManagerAssistente OperacionalAssistente de OperaçõesAuxiliar de Recursos HumanosContractorCrew MemberCustomer SpecialistData AnalystData Center TechnicianEntregadorExecutive AssistantImplementation SpecialistInventory AssociateLibrarianLíder OperacionalMedical Records ClerkNetwork EngineerOperario/a de depósitoOwner Operator DriverPlant ManagerProduction CoordinatorProject CoordinatorPullerSecurity OfficerSenior Operations ManagerShipping and Receiving ClerkSpecial Projects CoordinatorTechnical LeadTransport ManagerTécnico de SuporteWarehouse LeadAccountantArchiviste (H/F)AtendenteAuxiliar de LogísticaAuxiliar/a de bodegaBecario/a de calidadBilling AdministratorBilling ManagerCase ManagerClient ServicesData ClerkDevelopment Operations EngineerDocument ControllerDocument PreparerEjecutivo/a de atención a clientesFinancial AnalystFulfillment AssociateGerente de VendasHuman Resources AdvisorIT AnalystIT ManagerKey account managerMachine OperatorManagement AnalystMedical Records SupervisorOffice AdministratorOperador/a de bodegaOperario/a de producciónPicker/aProcess TechnicianProtection SpecialistQuality Assurance EngineerRecepcionistaSales AssociateSecure DriverServerShift LeaderSoftware EngineerSoporte técnicooperarioAbogado/aAnalista AdministrativoAnalista OperacionalAnalista de calidadAnalista de operacionesArmed GuardAsistente de almacénAssistantAssistente de ContratosAssociate AnalystAuditorAuxiliar/a de cargue y descargueAuxiliar/a operativo/aBilling AnalystBilling SpecialistBranch ManagerCall Center Team LeadChauffeur (m/v)Chauffeur Livreur (H/F)Clerical WorkerClient AdvisorClient Services SpecialistCoachCollection AgentContract AdministratorControlistaCoordenador OperacionalCoordinador/a de proyectosCorrectional Records TechnicianCorrespondentCustomer Care ManagerCustomer Service SupervisorCustomer Support RepresentativeData Analist (m/v)Data ProcessorDigitalizador/aDirectorDirector of AccountingDirector of Human ResourcesDirector of Information TechnologyDocument Control ClerkDriver AssistantEmployee Relations ManagerEmployé Libre Service (H/F)Enterprise Account ExecutiveEvent ManagerField MarketerFile PrepFinance AssistantFitotecarioFormanGerente de Desenvolvimento de NegóciosGerente de OperaçõesGerente de operacionesGerente de recursos humanosGestionnaire (H/F)Healthcare ManagerHousekeeperHuman Resources ManagerIT SupportIrattárosLider de procesoManutentionnaire (H/F)MarketerMitarbeiter (m/w/d)Motorista de EntregaMuniciadorOffice AssistantOperation CoordinatorProduction WorkerPromotor/a de ventasQuality Assurance ManagerQuality Control SupervisorReceiverReceptionistRegional ManagerReprésentantSSRSales ManagerSecurity SpecialistSenior AssociateSenior Business AnalystSenior Document SpecialistSenior Financial AnalystSenior Mortgage SpecialistSenior Production SpecialistSenior Quality Assurance EngineerSenior Software EngineerSenior System EngineerService AssociateService Delivery ManagerShipper/ReceiverSoftware ArchitectSolutions ManagerSpecial Projects ManagerStore ManagerSubject Matter ExpertSupervisor de OperaçõesSupervisor/aSupervisor/a de operacionesSupervisor/a de proyectosSystems AnalystTeam CoordinatorTrainerTransporterVeri Giriş ElemanıWarehouse SupervisorWeb Manager7.5 Tonne DriverAUX.ProduçãoAccount DirectorAccount Resolution SpecialistAccount SpecialistAccounting ManagerAccounts Payable SpecialistAccounts Receivable ManagerAdmin - Document PreparerAdministradorAdministrador/a de sistemasAdministratief Assistent (m/v)AdministrationAdministrative ServicesAdministrative SupervisorAdministrative assistantAdminisztrátorAgent (H/F)Agent Administratif (H/F)Agent AssistantAgent de Production (H/F)Ajudante de MotoristaAlmacenero/aAnalistaAnalista de AtendimentoAnalista de ProjetosAnalista de Recursos Humanos SêniorAnalista de RelacionamentoAnalista de SuporteAnalista de Suporte JúniorAnalista de control de gestiónAnalista de seguridadAnalista de seguridad informáticaAnalista documentalAny PositionApplication SpecialistApplication Support EngineerAppointment GeneratorArmed Security OfficerAsistente administrativo/aAsistente de bodegaAsistente de la informacionAsistente recepcionistaAsistente y apoyo en digitaciónAssemblerAssistant Service (H/F)Assistente ComercialAssistente ContábilAssistente de ComprasAssistente de ProcessosAssistente de Recursos HumanosAssociate DesignerAssociate EngineerAssociate General CounselAtendente de CobrançaAttorneyAudio EngineerAudio Visual TechnicianAuto Body TechnicianAux.AdministrativoAux.Operativo-ProducciónAuxiliar Administrativo OperacionalAuxiliar de AlmoxarifadoAuxiliar de AtendimentoAuxiliar de Contas a PagarAuxiliar de DocumentaciónAuxiliar de EscritórioAuxiliar de Serviços GeraisAuxiliar de gestión DocumentalAuxiliar del puestoAuxiliar/a de sistemasAyudante general de carga y descargaAyudante general de tiendaBack Office ExecutiveBilling CoordinatorBobcat OperatorBuilderBusiness AnalystBusiness Development ConsultantBusiness Development RepresentativeBusiness Development SpecialistBusiness ManagerBusiness Project ManagerBusiness Systems AnalystBusiness development managerCSAIIICaixa de LojaCall Center RepresentativeCall Center SupervisorCariste (H/F)Cash ManagerCasual AdministrativeCenter DirectorChauffeur Classe 1 (H/F)Chef (H/F)ChercheurChief Credit OfficerChiloeches como grabadora de datosChófer mensajero/aClass B shredsClient ManagerClient Services CoordinatorClinical DirectorCollection ManagerCollectorCommercial DriverCommisCommis (H/F)Commis Administratif (H/F)Commis de Bureau (H/F)CommissionerCompliance OfficerComprador JúniorComprador PlenoComputer OperatorConsolidatorContableContent MarketerContingent WorkerContract ParalegalContractsContrato eventualControlador de AcessoControls EngineerCoordenador ContábilCoordinador/a de salud ocupacionalCoordinador/a de servicio al clienteCoordinador/a de sistemasCoordinador/a de transporteCoordinateur Logistique (H/F)CopywriterCorporate Development ManagerCorporate TrainerCounselCustomer AdvocateCustomer AssistantCustomer RepresentativeCustomer Service ManagerCustomer Service Team LeadCustomer Service TechnicianCustomer serviceDCS DGMDIRECTORA FINANCIERAData AdministratorData CollectorData CoordinatorData Imaging and ScanningData Protection, TransportationData TechnicianDatabase AnalystDatabase SpecialistDesarrollador/a de negociosDeskside support IT agentDigital Solution SpecialistDirecteur (H/F)Director de Infraestructura T.IDirector of CareDirector of ComplianceDirector of FinanceDirector of OperationsDirector of Product ManagementDirector of Public RelationsDirectora Servicios Digitales y Open FileDiretorDispatch SupervisorDispatcherDistrict ManagerDiving InstructorDock WorkerDocumen Sección Nobleza Ministerio de JusticiaDocument ReviewerDocument preparationDocumentation ManagerDuty ManagerENCRAGADO DEL ARE DE PROYECOTS Y DIGITACIONERP Project ManagerETL DeveloperEjecutivo de order entryEmpleado/a de mostradorEmployé dans l'administrationEncargado/a de recursos humanosEngagement ManagerEngineering Program ManagerEngineering TechnicianEnterprise ArchitectEnvironmental ManagerEquipment OperatorEspecialista en Proteccion de DatosEstagiárioEstágio JurídicoEvent SpecialistExecutiveExecutive RecruiterExpediterExpeditorExpendable WorkerExperto en DMSExplorerFacilities ManagerFacility SupervisorFacturaciónField SupervisorFinalización de contratoFinance ManagerFinance Sr. ManagerFinancial AccountantFinancial Analyst InternFinancial Planning and Analysis ManagerFire MarshallFitorecarioFitotecárioForeign Exchange TraderFront Desk ReceptionistFulfillment SpecialistGarantistaGeneralista de recursos humanosGerente ComercialGerente comercialGerente de MarketingGerente de TecnologiaGerente de proyectosGerente negocio/a selectGestionnaire D'informationGestionnaire de Stock (H/F)Gestor/a de proyectosGrabadora de datosGuest RepresentativeHRIS ManagerHandlerHealth Information TechnicianHelpdeskHuman Resources Business PartnerHuman Resources GeneralistHuman Resources RepresentativeHuman Resources SpecialistITIT EngineerIT ExecutiveIT Project ManagerIT Security SpecialistIT Systems EngineerImaging ManagerImaging TempImpiegato/aInbound Customer Service RepresentativeIncident ManagerIndependent ConsultantIngeniero BPMIngeniero/a de softwareIngeniero/a industrialIngeniero/a preventaIngénieur Systèmes Et Réseaux (H/F)Inside Sales ManagerInsurance ClerkInternInventory Control SpecialistIron MontainIron MountainIronworkerJanitorJefe de equipoJefe de ventasJefe de áreaJr. EfetuandoJunior AssociateKnowledge ManagerKurier (m/k)Lead MaintenanceLead PersonLeadmanLearning and Development FacilitatorLecteur de nouvellesLegal InternLiaisonLider de ProcesoLider de procesosLight Industrial WorkerLine AssemblerLoan SpecialistLocal DriverLogistics ManagerLogistics SupervisorLíder de EquipeLíder de ManutençãoLíder de ProduçãoLíder/a de proyectosMagazijnmedewerker (m/v)Mail SorterMailroom ClerkMaintenance PersonMaintenance TechnicianManagement AssistantManager (m/v)Manipuladora historial clínicoMarket ManagerMarketing AssociateMarketing Communications ManagerMarketing ManagerMaterial handleMdaMecatrónico/aMechanicMedewerker Magazijn (m/v)Media ConsultantMedical AssistantMesero/aMillwrightModule LeadMontacargasMortgage RepMortgage SpecialistMotorista de PesadosMoverMovimientos inicialesMozo/a de almacénMuito bomN/A under no disclosureOPERADOR DE IMAGING – GERENCIA DE OPERACIONESOPERADOR DMS - DIGITACIÓNOSS and TSSOffice ClerkOffice CoordinatorOffice ManagerOfis AsistanıOperacional de cedocOperador EscánerOperador de DMSOperador de EmpilhadeiraOperador de EscanerOperador de LogísticaOperador de escanesOperador de scanerOperador dmsOperador escanerOperador/a de calidadOperario de mantencion y servicioOperario documentalOperasyonOperation AssociateOperations AnalystOperationsmitarbeiterinOperativo DMSOperator (m/v)Operator PCOperdor de cedocOrçamentistaOutboundOutside Sales RepresentativePC TechnicianPMO ManagerPMO – GNPPackage HandlerPackagerPallet Jack OperatorPart time to PermanentPersonal AssistantPesquisadorPhone RepresentativePhysician AssistantPif ssPintor/aPlant SupervisorPolice OfficerPorterPortfolio AnalystPracticante HSEQPracticante UniversitarioPracticum StudentPreperPrepperPrint ManagerPrinterProblem SolverProcess leaderProcessador de DadosProcessorProduct OwnerProduction ManagerProgram DirectorProgram ManagerProject AnalystProject LeaderProperty AccountantPréparateur de Commandes (H/F)Psicólogo/aPurchase Ledger ClerkQuality SpecialistRECONOCIMIENTO POR ASISTENCIA Y PUNTUALIDADRECORD CENTER SPECILISTREF; ClerckReboxer; Tipper; DestructionReceiving ClerkRecepcionista AtendenteReceptionist/Administrative AssistantRecord specialestRecords AssuranceRecovery SpecialistRecruiterRecruiting SpecialistReferrals and Assessment ManagerRegional Account ManagerRegional DirectorRemesadorRepartidor/aReporting AnalystResearch AssociateResponsable Centre de Profit (H/F)Responsable Grands Comptes (H/F)Responsable Paie (H/F)Responsable de voûteResponsable des Ventes (H/F)Revenue ManagerRisk AnalystRisk ManagerRodbusterSAFETY REGIONAL MANAGERSCCM EngineerSHREDDING PLANTSMESQL DeveloperSafety DirectorSafety OfficerSales ConsultantSales DirectorSales EngineerSales LeadSales Support RepresentativeSales and Marketing DirectorSecretarySecurity GuardSecurity ManagerSelect StaffingSenior Account ManagerSenior AccountantSenior Accounts AssistantSenior AnalystSenior Business DeveloperSenior Credit AnalystSenior Data AnalystSenior Data ModelerSenior DockhandSenior Finance AssociateSenior Network EngineerSenior Procurement SpecialistSenior Program CoordinatorSenior Program ManagerSenior Project AnalystSenior Sales ExecutiveSenior Sales ManagerSenior Solution ArchitectSenior Support SpecialistSeparadorService EngineerService ManagerService à la Clientèle (H/F)Servicio al clienteShift CoordinatorShift ManagerShred employeeSite ManagerSite SupervisorSkilled LaborerSkivvySocial Media SpecialistSorterSpanish TeacherSpecial AssistantSpecialist (m/v)Spécialiste centre d'archivesStaff AccountantStockerStocker/ReceiverStocking AssociateStudent ConsultantSupervisor AssistantSupervisor OperacionalSupervisor de ProcessosSupervisor/a de bodegaSupervisor/a de logísticaSupport ManagerSystem EngineerSystems Integration SpecialistSystems Project ManagerTRANSPORTETeam SupervisorTechnical Account ManagerTechnical Support EngineerTechnical Support SpecialistTechnicien (H/F)Technicien en Informatique (H/F)TelemarketerTelephone RepresentativeTemp StaffTemp staffTiempo laboradoTractor Trailer DriverTraffic CoordinatorTransportation InterimTransportation RouterTransportistaTécnico em EletrônicaValidationVan DriverVault ClerkVendor ManagerVentasVice President of SalesVice President/General ManagerVolt tempVoorman (m/v)Warehouse ClerkWarehouse ManagerWarehouse and Logistics HelperWeb AdministratorWeb Content Specialistanalistaarchibistaarchivagecustomer facing hourly employeedata storagedcs level 3document shreddingeverythingiron mountainmultioperadorof 1ª oficios Variosoperadoroperador de dmsoperario clarkistaoperatorotropulling filesrecordsspecialiste en archivagessrtemp position through DPS Staffingwearhouse workerwerehouse workerÉrtékesítési Munkatárs❸ Lead
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Overall Reviews at Iron Mountain

5.0
Transportation Specialist | Norcross, GA | Jan 14, 2020
This company will make You Grow in every fase of Your Life.
Transportation Specialist: Transport and handle client materials and engage with clients and co-workers in a friendly and professional manner. And Im responsible for driving a company vehicle to transport materials from client to Branch locations; loading and unloading through a variety of mechanisms using scanning technology; preparing paperwork and performing daily vehicle maintenance to ensure it functions efficiently
2.0
IT Executive | Collegeville, PA | Dec 17, 2019
The company does not value employees
Lots of leadership turnover. The company does not value employees and the leadership is out of touch with how to run a business. There is no IT leadership and IT strategy. IT leadership turns over every 2 to 3 years and each CIO brings in their people and then the next CIO cuts the prior team. The good is their work from home policy. No need to work from an office.
4.0
Senior Program Manager | Atlanta, GA | Nov 2, 2019
Great company
I enjoy it. It is a great company to work for. I enjoy the people, culture and everything about it. If you would like a career this is the place to work. Everyone is nice, intelligent and willing to help you in any situation.
5.0
Business Development Executive | Atlanta, GA | Nov 6, 2018
Great culture with stability
A great culture that encourages personal development. Leadership is transparent and supportive of individual needs and wishes. There is no lack in work, therefore you put in 40 plus hours or whatever is needed to accomplish the work.
4.0
Operations Supervisor | Los Angeles, CA | Jan 22, 2015
A Great Company to build a career
I have had many great opportunites at this company. Learning the systems can be difficult but once learned things get much easier. Management moves supervisors and employees around a lot which can be very frustrating. The company is moving in the right direction.
ProsFlexible and rewarding
ConsLate night alarm calls, union employees can be difficult.
2.0
Systems Analyst | Collegeville, PA | Aug 8, 2012
Job security, but no growth potential
•Assist in development of new centralized destruction process •High attention to detail •Direct customer interaction via telephone / “High Risk” client management •Account manager assistance •Maintain & exceed constant KPI achievement on daily/weekly basis •Manage large scale projects •New hire training •Fluid use of multiple specialty/Microsoft based programs simultaneously
Prosgreat hours
Consno growth potential
3.0
Implementation Specialist | Hayward, CA | Jun 6, 2012
Fun and Adventure to different parts of the U.S.
There are no two days the same. As a Territory Field Auditor and Implementation Specialist, I work with outside clients inspecting facilties for shred service and internal clients for Safety, Security and Standard Operational Procedures. I learned from management that there are no dumb questions and every idea is worth exploring. The hardest part of my job was being away from home for more than 4-5 days at once. I enjoyed traveling to different cities and working in different facilities
Prostravel, meeting new people, no two days the same, working independently
Consstay away from home too long, wearing a uniform
1.0
Records Specialist | Bentonville, AR | Nov 18, 2019
Terrible place to work
The unethical labor practices and client relationship practices are beyond abusive. Do not work for this company. They have been aired over unethical business practices before.
5.0
Business Development Executive | Austin, TX | Apr 12, 2019
Great company culture and customer focused
I enjoyed my career at Iron Mountain. They follow their mission statement and the customer is the primary focus. Ethical business practices are job number one as well as safety in the workplace. I loved traveling to visit customers and to meet more internal customers.
Prosgreat benefits and salary
ConsMy position was relocated to another city
3.0
Records Specialist | Miami, FL | Jan 12, 2015
productive and efficiency
a typical day at work fast paced environment to complete orders daily. I learned not to overextend my resources and to finish the job. Management was a lot planning, organizing, setting objectives. My co-workers made it a fun place to work. The hardest part of the job is to make sure that all customers be satisfied daily. The most enjoyable part was to come in everyday and help the company to achieve its primary goal: customers service
Proshelp people
Conslack of commnication
1.0
Records Specialist | Leeds | Mar 22, 2020
Never recommended
I worked for 13 years and arrived new line manager changed everything as he does not like me., kick me out from work.HR doing nothing always listen to manager and manager side.
5.0
Data Entry Clerk | Midrand, Gauteng | Oct 22, 2019
productive and fun work place
is a good company for growth,it taught me a lot like team building .and the management is so professional and treat their workers fairly and with respect,and when coming to culture they value each and every culture and treat them equally,the hardest part of my job is that is that our company does not close and the enjoyable part is that we sometimes go for team building.
5.0
Coordinador/a de sistemas | Bogotá, Cundinamarca | Jan 26, 2020
ambiente de trabajo colaborativo
empresa con buen nivel laboral de trabajo en equipo para realizar funciiones
4.0
Solution Specialist | London | Feb 10, 2020
productive
Busy office, company makes sure every employee follows health and safety rules,got lot of new things to learn.Very supportive team, nice to working in the company
2.0
Mesa de control | México | Nov 30, 2019
Ambiente muy estresante
Trabajo que no da crecimiento laboral..no se reconoce a los empleados con talento
ProsTrabajo seguro
ConsNo hay crecimiento laboral
3.0
Records Specialist | Toronto, ON | Feb 28, 2018
n/a
part-time warehouse work included scanning, sorting and palletizing boxes of records and files and storing into organized locations with the use of scanners and manual pump jacks.

Questions And Answers about Iron Mountain

If you were in charge, what would you do to make Iron Mountain a better place to work?
Asked Feb 16, 2019
Hire more employees and give raises to the ones who push themselves and eliminate there sinyority roles
Answered Nov 13, 2020
Give everyone the equal amount of work. Instead of having favorites.
Answered Sep 19, 2020
How are the working hours at Iron Mountain?
Asked Jun 17, 2016
Overtime is available, if you need money. Slave work.
Answered Jul 20, 2019
Long days with service times regularly altered to give the appearance of the work being doable in a day. Management dismisses traffic, parking, and volume when creating routes as well as business hours and even cursory review of the routes they create. Chaos is the order of the day and YOU, the lowest rung of the ladder, will bear all the blame for the unattainable position management put you in. This company is too big to fail.
Answered Oct 21, 2018
What is the work environment and culture like at Iron Mountain?
Asked Jun 18, 2016
Hostile and childish at times
Answered Nov 14, 2020
You against pointless management.
Answered Sep 14, 2020
How did you feel about telling people you worked at Iron Mountain?
Asked Feb 20, 2017
Embarrassed: the company has such a bad reputation, it actually hurts having them on your resume. Prospective employers think that you are a lower tier option, if they care to think about you at all.
Answered Aug 13, 2019
Not much to say about management. Always the double standard. Lots of back stabbing and the work is hard with a fn pizza as a reward maybe every 2 weeks. I pity the new temps, who don't seem to last long.
Answered Jul 20, 2019
Why did you leave your job at Iron Mountain?
Asked Mar 29, 2017
Fired due a long standing personality conflict with the shed 'manager'. He never forgave me for not bowing to his refusal to pay me the pay rate I WAS HIRED AT. After the HR fiasco, he bode his time and embarked on a campaign to destroy my performance by personally talking control of my routes. Ultimately, they tried to provoke me into a confrontation-which failed-so they created one and when I still refused to bite, told HR I quit. They lied.
Answered Jun 23, 2019
I just had give birth to my son and I wanted to stay home and care for him
Answered Dec 10, 2017