Overall Reviews at JCPenney
Customer Service Representative | Wauwatosa, WI | Dec 28, 2019
nice place to work
Nice clean and friendly environment, competitive fun, exciting, builiding lasting relationships, management was fair and attentive, The most enjoyable part was the overall customer satisfaction you are doing a good job.
Senior Application Engineer | Plano, TX | Apr 15, 2020
Fun place to work, great people
As it goes through transformation, it is a fast speed, challenging environment to work in. Unfortunately not sure if the company will be around due to COVID-19 impacts to sales and Stores being closed.
Inventory Manager | Provo, UT | Jan 19, 2020
Jcpenny taught me the skilks of how to work with money efficiently. My main job was managing inventory and merchandising. They taught me proper organization and professionalism
Cashier/Receptionist | Toledo, OH | Dec 3, 2019
A good place to work if you are in school and just want to start off for Experience.
If you’re in school and looking to just make a little bit of money to make it while being supported from another main source this is a good place to start. The pay isn’t that great, but you get enough to at least save and make it by. The managers were okay, a bit lazy, however. The employees were okay as well. Like any job, you’ll have your favorites. The building was old, so a lot of mold and rust everywhere. You will get experience working here, however. You’ll have a chance to slowly build clientele as well, but again, the pay and managers aren’t that great, so don’t expect much, but experience from working here
Retail Manager | Oklahoma City, OK | Oct 25, 2019
My experience overall was poor.
Morale is very low company wide. Emphasis on diversity has resulted in discrimination against traditional American workers. Large store closings will be announced next Spring.
Customer Service Associate / Cashier | Tucson, AZ | Feb 18, 2020
Professional Atmosphere, clean environment and customer appeal.
I was always in the top 10% of the sales force in the region. Management was very good to work with. I got along with all my fellow work force, I seemed to get most letters of satisfaction from consumers for services provided to our customers. My departments were men's shoes, men's sports wear and suits formal wear. When I had a customer I always made it a point to trade up and suggest. If they wanted a sit they would need a pair of shoes, a dress shirt, pair of socks, belt, under wear, matching tie, and perhaps cuff links, etc.
Salesperson | San Bruno, CA | Dec 19, 2019
Typical Retail Store
JCPenney is a typical retail store to work at. You come into work, day in and day out helping customers find specific needs in the store and keep your work area clean and tidy. It may be stressful at times when lines get long but nothing at this job is too overwhelming.
Call Center Representative | Wauwatosa, WI | Oct 7, 2019
great part time job
this was a great part time job. if the cal center had not closed down i would still be working there. The call center had a high turnover. I had 15 supervisors in the time i was there.
Fastest Worker on My Department I Get Things Done Quick | Columbus, OH | Apr 21, 2020
It really good company to work for. Great outmosphere and great co worker and excellent management. Clean and fast pace environmen. There is nothing I can complain about the job.
Inventory Associate | Tutwiler Farm, AL | Mar 8, 2020
Ok starting job but never long term.
A standard day at work would be assessing the sales floor to tidy up any clothes off the floor and put them on the racks, assist customers, and provide a well-versed experience for said customers. You would be assigned a designated area and maybe 1-2 extra associates to work along side you. On most days, business would be quite slow especially when it was getting close to closing time so most of the time you are just trying to find something to do. If your designated area was clean, you would be tasked to do sweeps around the store to make sure the fitting rooms are cleaned out (They can get really messy especially during the holidays).
Now with that said, my experience at JCPenney's was actually lackluster as time went on. Most of your main hours you will be given will be during the holidays as that will be the months were they need people the most. As soon as the holidays die out, your hours will dwindle as you might only get 5-10 hours a week. For most people, this is absolutely horrid as you will not be able to do anything with the money provided. Added to the fact that most of the employers will pick certain people to get hours while you sit on the bench getting the scraps was the worst feeling. I will say JCPenney's was an OK starting position but never work there for more than a couple months to a year or you will be shafted.
ProsNice co-workers, Ok starting job
ConsTerrible manager, extremely short hours, favoritism