Overall Reviews at JCPenney
5.0
Customer Service Representative | Wauwatosa, WI | Dec 28, 2019
nice place to work
Nice clean and friendly environment, competitive fun, exciting, builiding lasting relationships, management was fair and attentive, The most enjoyable part was the overall customer satisfaction you are doing a good job.
1.0
Mobile Product Manager | Plano, TX | Dec 19, 2020
Mobile Director
The culture at JCP is horrible, all lead by terrible leadership. They force you to work 15 plus hours a day or threaten to hire someone to replace you.
ProsNone
ConsOverwork, low pay, bad management, lazy people just waiting to retire
4.0
Senior Application Engineer | Plano, TX | Apr 15, 2020
Fun place to work, great people
As it goes through transformation, it is a fast speed, challenging environment to work in. Unfortunately not sure if the company will be around due to COVID-19 impacts to sales and Stores being closed.
1.0
Customer Service Associate / Cashier | San Diego, CA | Dec 8, 2020
Terrible place to work at, lack of management, heavy works on few people
they don't have enough employees because the company is broke it doesn't make profit, you don't get enough hrs and too much work on one person. It's so unorganized
ProsNothing
Consheavy works for minimum wage, not enough associates, not enough hrs
4.0
Inventory Manager | Provo, UT | Jan 19, 2020
Sales Associate
Jcpenny taught me the skilks of how to work with money efficiently. My main job was managing inventory and merchandising. They taught me proper organization and professionalism
2.0
Cashier/Receptionist | Toledo, OH | Dec 3, 2019
A good place to work if you are in school and just want to start off for Experience.
If you’re in school and looking to just make a little bit of money to make it while being supported from another main source this is a good place to start. The pay isn’t that great, but you get enough to at least save and make it by. The managers were okay, a bit lazy, however. The employees were okay as well. Like any job, you’ll have your favorites. The building was old, so a lot of mold and rust everywhere. You will get experience working here, however. You’ll have a chance to slowly build clientele as well, but again, the pay and managers aren’t that great, so don’t expect much, but experience from working here
1.0
Retail Manager | Oklahoma City, OK | Oct 25, 2019
My experience overall was poor.
Morale is very low company wide. Emphasis on diversity has resulted in discrimination against traditional American workers. Large store closings will be announced next Spring.
4.0
Customer Service Associate / Cashier | Farmington, CT | Aug 4, 2020
Serving customers daily
Cashing out customers at a fast pace. Asking them if they found everything they were looking for or if they had any questions about anything. When not on the register, I would recover on the floor.
Pros25% discount
5.0
Customer Service Associate / Cashier | Tucson, AZ | Feb 18, 2020
Professional Atmosphere, clean environment and customer appeal.
I was always in the top 10% of the sales force in the region. Management was very good to work with. I got along with all my fellow work force, I seemed to get most letters of satisfaction from consumers for services provided to our customers. My departments were men's shoes, men's sports wear and suits formal wear. When I had a customer I always made it a point to trade up and suggest. If they wanted a sit they would need a pair of shoes, a dress shirt, pair of socks, belt, under wear, matching tie, and perhaps cuff links, etc.
3.0
Production Lead | Plano, TX | Sep 1, 2020
culture
I appreciated the personal growth and career opportunity provided me. I had the opportunity to influence careers and business outcomes. I wish the pandemic had not so adversely impacted retail and the business health of the JCPennry company.
