JPMorgan Chase

Working at JPMorgan Chase: Company Overview and Reviews

JPMorgan Chase
JPMorgan Chase
3.9
20078 reviews
JPMorgan Chase Ratings
3.9
Average rating of 20078 reviews on Indeed
3.7Work-Life Balance
3.9Pay & Benefits
3.4Job Security & Advancement
3.4Management
3.7Culture
Headquarter
270 Park Avenue New York, NY 10017
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Banks and Financial Services

Popular jobs at JPMorgan Chase

 Average SalarySalary Range
Banker
3278 Salaries reported
$16.10
per hour
$8.00-$24.15
Teller
64 Salaries reported
$14.20
per hour
$7.25-$22.15
Application Developer
2 Salaries reported
$104,000
per year
$52,000-$156,000
Software Engineer
2 Salaries reported
$82.00
per hour
$41.00-$200.00
Customer Service Representative
42 Salaries reported
$15.46
per hour
$7.55-$25.35
Salary Satisfaction
64%
Of the employees are satisfied about their pay
Based on 9197 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Overall Reviews at JPMorgan Chase

4.0
Anti Money Laundering Analyst | Newark, DE | Nov 15, 2019
Productive and fun place to work
I honestly enjoy working in the JP Morgan Chase compliance department I have learned many aspects of anti-money laundering and how it affect individuals as well as businesses.
4.0
Quality Assurance Manager | Jersey City, NJ | Nov 8, 2019
34 year Alumni
I worked there for a long time. Moving through the ranks of one department. It was a family environment until it wasn't. We went through many mergers. The last one broke up that family culture in the department I supported.
5.0
Senior Customer Service Representative | Springfield, MO | Feb 4, 2020
Productive and flexible workplace with excellent benefits
Chase offers their employees so much from excellent benefits, support through EAP, to excellent training, growth opportunities and quarterly raises. Chase is just an overall excellent place to work. They make sure their employees have everything they need to grow with the company and to learn and maintain skills to do their jobs well. They are very understanding and caring towards their employees. I would recommend them to anyone.
5.0
Vice President of Operations | Wilmington, DE | Jan 24, 2020
Very diverse with mobility opportunity
A very dynamic organization Great benefits. Great environment. Mobility is encouraged and supported by leadership. Diversity is embraced and Chase has a very diverse senior leadership team.
2.0
Senior Support Specialist | Columbus, OH | Dec 9, 2019
The call center was run as a production center with little redeeming value
I found the job in a call center very taxing and unrewarding for one hoping to advance in both salary and opportunity. The job was as a cog in a wheel with many more cogs ready to replace you.
4.0
Vice President of Programs | Jersey City, NJ | Mar 10, 2020
The job & management was worth the 14 years, however job security was not as expected. Reality of it was the promise was made but not kept.
The roles at JPMC was worth the time spent (14 yrs). Management was good and fair for advancement. The promise of job security was not true to form .
4.0
IT Security Specialist | Jersey City, NJ | Feb 7, 2020
Productive and inclusive
Intelligent Co-workers who add value into their function. Collaboration with other teams for a common goal. In my experience the workplace culture is seemed to have focus on Respect/Fairness, Trust, Results, Responsibility, and Teamwork
ProsEmployee Benefits
Consrelocation requirement
4.0
Personal Banker | New York, NY | Jan 3, 2020
Decent income for a 40 hr work week
Great opportunity to make a decent income if you have the appropriate skills. There are constantly making changes which can be frustrating at times but challenges their employees to grow.
4.0
Director of Technology | Wilmington, DE | Feb 12, 2020
Large company
There are several advantages with a large company: Economies of scale. Political clout. Specialization of roles. Set policies and procedures. More opportunities for advancement. More diversified revenue streams/risk profile. Perceived employment stability and/or prestige. Specialized capabilities/knowledge that are barriers to entry.
5.0
Call Center Manager | Tempe, AZ | Feb 6, 2020
Excellent Place To Work
The Management Team provides excellent opportunities for career growth and are open to feedback. Everyone is trained to Exceed Internal and External customer expectations; first call resolution and handling escalations.

Questions And Answers about JPMorgan Chase

If you were to leave JPMorgan Chase, what would be the reason?
Asked Mar 19, 2017
Difficulty to advance into another career. If you are not one of the hiner smoochers then you will stay in the same place FOREVER!
Answered Feb 26, 2020
In collections you're worried from day to day about meeting a scorecard. Exceeding expectations on your scorecard is no more rewarded than meeting expectations, so why do well? And raises are minimal in both scenarios. Managers try to find something to hold back a higher performer who is trying to advance just so they can keep their own numbers looking good. Please look into their EXTREMELY HIGH turnover rate in Collections before making Chase your career choice.
Answered Feb 21, 2020
How would you describe the pace of work at JPMorgan Chase?
Asked Jan 3, 2017
Fast paced and stressful
Answered Dec 8, 2019
Awful...don't ever be one second late you will either get written up or fired
Answered Apr 5, 2019
What advice would you give the CEO of JPMorgan Chase about how to improve it?
Asked Jul 24, 2017
Don't keep dropping handle time. You make it unrealistic to meet your goals and this causes stress, job dissatisfaction and people on medical/mental health leave. It's almost like I game with management, whatever site has the lowest handle time sets the bar for the other sites. Just let us come in and do our jobs without feeling like a failure every day and stressing on meeting handle time. The focus should be on providing accurate information, excellent customer service and ability to do your job. The pay is great and so are the benefits or I'd be long gone, because of the stress.
Answered Jan 1, 2020
I would make the operations/governmental/office environment more inclusive and not so socially disfunctional and cut throat. I would also look out for the temps who work for JP Morgan Chase and not treat them like trash or disposable lysol wipes. People are human for goodness sakes and has bills to pay and a life to live. Not just you, your picks, or your race/genderS.
Answered May 9, 2019
What is the most stressful part about working at JPMorgan Chase?
Asked Nov 10, 2016
Everything, metrics managers who expect you to be perfect. If you have some issues with learning then consider yourself trash.
Answered Feb 26, 2020
In collections you're worried from day to day about meeting a scorecard. Exceeding expectations on your scorecard is no more rewarded than meeting expectations, so why do well? And raises are minimal in both scenarios. Managers try to find something to hold back a higher performer who is trying to advance just so they can keep their own numbers looking good. Please look into their EXTREMELY HIGH turnover rate in Collections before making Chase your career choice.
Answered Feb 21, 2020
If you were in charge, what would you do to make JPMorgan Chase a better place to work?
Asked Sep 21, 2016
Give the ability to there part time personnel to work their hours all together so the don’t have to work six days in order to get forty hours. For example a 20 hour work week can be worked in 2.5 days leaving the ability to have their other jobs in five days. Nobody wants to work six days per week!!!
Answered Jun 14, 2019
I will hire people that care! Not just a job! We all make mistakes but not giving second chance, just terminating them because of code of conduct especially for $3 short, and says inconsistency on coin bdown, was bad management. They should also looked at the person personality and work ethics, history and length of employment! Ruining people's career is bad karma!
Answered May 8, 2019