The work itself is easy to do, but the amount of sheer toxicity at the Madison site is extremely exhausting and after a while makes one anxious to come into work.
I'll start with my experience concerning the trainers. The trainers are really nasty people, in no way nice to people that they deem not worthy of their help. With all that the company bombards you with when you first enter the company, I found myself wanting to take some notes with the software that is used to capture data points. This didn't sit well with a trainer and her attitude towards me got pretty nasty in a hurry. I literally heard these trainers talking a massive amount of smack about me, as they do with pretty much everyone. Top notch trainer attitude.
During my onboarding experience there was this girl who was horrible to everyone in my group. For months I tried to smooth things over with another co-worker, but to no avail. So a few people complained about this girl and her attitude towards people. That was a big mistake because the trainers found out and did everything in their power to "punish" those that complained. It was minority women appreciation month and I guess the trainers really wanted to show the world that they stood behind this nasty attitude minority girl.
People who complained were punished in such an awful way, and the hiring manager dishing out these punishments said she had to go off what the trainers told her in meetings. Needless to say the trainers lied and
Proswork itself is easy
Conswork culture, pay, constantly increasing the weekends one must work
The pay is decent, still low wages for what they expect you to do. Expected to pick up slack of other people, and if work gets busy, who really needs a lunch or breaks. Overtime is plentiful but, over time, it drains your work life balance entirely.
Lets get to the work environment for study techs, VERY toxic! Many people fresh out of college work 1-3 years here on average. They bring a middle school mind frame with them, not quite at the high school level yet. Gossip fuels their horrid souls, and they all talk down about each other, literally.
Being a little older I expected to get along with the trainers, who are mid twenties to hitting 30 years old. Was I ever mistaken. While being trained there was this awful girl who picked and was nasty to everyone in my training group. It went on for months, me being older I tried to smooth things out and get along with this person to make a less stressful work environment. Needless to say it didn't go very well and the attitude got much worse. After a few months of this I went to management to complain. The (MP, ER,TR, ML) trainers found out and, playing favorites, teamed up to grasp at straws to have me and another person, who complained about this nasty attitude girl, to get punished in a disrespectful way. It was minority women "appreciation" month during this time, and these trainers are VERY, VERY bleeding heart. "But she is a minority, she can do no wrong and we have to treat this girl differently just bec
Prosvery easy to get job, but there is a reason for this
Disrespectful, overworked, underpaid, not listened to. New management is bad.
The workplace is extremely stressful, you had to be perfect and not mess up even one thing where you will get in trouble. I can understand the importance of that, but when you’re so profoundly shortstaffed, and other people are not pulling their weight, you get exhausted and worn out. When you get worn out and exhausted you are more likely to make mistakes. The new management that is taking over not only state Area but also incorporate, are not taking care of the company. The phlebotomists are horrible patients would rather go anywhere else other than there to a lab quest site. Patients cannot stand to go into a lab for facility and deal with a horrible lazy mean phlebotomist with an hour wait. And then you still have your test messed up. The reason this is is because management one does not pay them here in the amount of money they deserve, and management does not make them behave. The reason that they are allowed to get away with things is because they do not want to pay any of their workers except for higher up people, they do not want to pay any of their workers the amount of money they deserve or for the cost of living. So when you are extremely overworked and under paid with a massive amount of patients, you don’t really want to do your best because you don’t feel valued. Management is not going to do anything about it because they’re so desperate to keep people because of me so many people are trying to leave. They want you to go to college, and that’s the only way
Prosyou learn
ConsWay overworked and severely underpaid. Disrespected
You will run on fumes and have no work/life balance for fast food tier pay
If you're a workaholic who can keep your head down and don't have much in family or friends, this job might be for you- especially if you're trying to build up a lacking resume, as you can get a job with them in accessioning through a temp/contract company with not much if any experience.
I gave this job my all, so I'm going to be completely honest. While it is a full blown warning, remember that this could be worth it based on your needs of building resume and/or possible medical tuition benefit if fully employed by Labcorp.
I aspired to really hone my skills and succeed in career here. I had some of the best performances in the departments I moved between, cared for great coworker social interaction and friendships, loved making people smile while staying professional and busy at work, was a fast learner, followed work orders to a T.. All I got in return was no incentives for raise or promotion, and management that prioritizes favoritism to pull others ahead- even if the others have had bad performances in work ethic and/or leadership, and/or started much later than you. If you don't care to move up from your role, this might not bother you.
There is a big problem with cliques and gossip. I was always getting randomly warned, "the walls have ears no matter where you're at or how quiet you speak". That being said, the turnover rate is astronomical so unless it's management or you yourself become a favored target in negative gossip, with diplomacy you can steer clear of it
ProsSometimes great coworker connections, clean environment, you can learn a lot, some decent benefits, pretty pond outside for breaks
ConsNo work/life balance, low pay, forced overtime, high turnover rates, favoritism and a lot of gossip
I am reviewing Labcorp so that someone that has heard bad things know that they're true. I worked as a phlebotomist in a draw station for 6 months.. I could not take the abuse so I left.
The people you work with are not bad at all, everything comes down to Labcorp itself and their ways. When I was hired I signed a paper saying you had to work overtime as needed, which was more than fine with me. What I didn't know and they didn't mention is that, overtime will never be paid to you. What they do is as soon as you pass a minute and I'm not exaggerating, you go over for just a minute your supervisor is on you like white on rice.
My shift was 7am to 4pm with 1 hour break. But I never left at 4pm or even just 4:15 I went past that time well into 5pm because you always get those patients that come in the very last minute with their complex doctors orders. You have to wait 45 minutes to clot the blood them 15 minutes to spin the blood and then you have to aliquot the serum and what not. Make sure everything done for processing is on the data check to get ready for shipment. you are never rewarded for working pass your end time. Once the supervisor sees you have overtime you will be told to either come in late or have a longer lunch to adjust those hours back to just 80 hours. Now if you ask me that's not overtime. I do not think anyone wants to be attached to work longer than they need for no pay. I hated having 3 hours of lunch especially since after those hours I have to come
I feel like people leave these reviews either as soon as they get the job out of excitement, or soon after they left, or were fired from the company, so a lot of these reviews are pure emotion and very little situational fact. This review serves to inform in detail what my experience was like. For starters, the company states that a HS Diploma with college credits in a few scientific subjects will suffice for education requirements which lead me to believe that proper training would be provided granted that individuals with this maximum education wouldn't know much about lab work, but it can be taught. I have a bachelor's degree, so I had prior lab experience, but not in this capacity. Again, it can be taught to anyone. I wasn't provided with the proper time and hands-on training to effectively do the job, but I was chewed out by supervisors for making mistakes that I was not informed of. Most coworkers are so concerned with their own work that helping and informing a new employee is the last thing they will be concerned with. I was pawned off to my busy coworkers on the first day. Imagine trying to learn from someone moving so fast, it's almost impossible to observe. As far as "training," I was given several thick books of material to read that were full of repetitive diagrams and was expected to be able to perform at a fast-paced level after reading it with no hands on training until it was time to perform on actual specimens in which mistakes are costly. I was never fully
ProsConvenient shift, Good money, Interesting work.
If I could give this company negative stars, I would. Covance was the absolute worst company I have ever had the misfortune of working for.
Pros
-The veterinarian staff was wonderful and really cared about the animals.
-The company paid for AALAS certificate tests, although it took forever to get reimbursed for them and for the raises to be reflected on my checks.
Cons
-The insurance coverage was mediocre. Every doctor visit there was a $20 co-pay charge. I had to pay out of pocket for the majority of procedures and doctor’s visits.
-The shoes they require you to wear are extremely uncomfortable which lead to foot problems, that I still currently am affected by.
-The management team is awful. They only care about themselves and are very unhelpful, unreliable, and are expected to lead the employees under them but have no idea how to do their job. Talking to them is like talking to a wall. Concerns go in one ear and out the other and nothing ever changes.
-Covance pays for relocation expenses, but unless you stay longer than 24 months (which most employees don’t make it past 6 months) you are expected to pay the amount given to you back to the company. There are lots of charges that Covance supposedly takes care of when you move that you don’t see or know about until you are expected to pay the expenses back. I was given a total of $500 to pay for all of my moving expenses. However, once I left the company a debt collector contacted me (instead of someone f
Before I applied I read reviews and I saw some common frustrations. I thought they were just disgruntled employees.
Pros:
-If your just starting out in your career, whether in college, just graduated, etc. This is a really good place to start. I was lucky enough to have them hire me bc I have the experience, and I’m currently going to school.
-You’ll learn a lot. Like I said before it’s a great starting point for your career.
-You’ll meet a lot of great people, some become like family.
-It’s really easy to get overtime pay.
-DECENT health insurance and incentives. The deductibles are up there( I’ve seen 1500 to 3000...no joke), but it’s getting slightly better. They do free lab testing for you and your immediate family. One benefit I take advantage of is that they’ll pay up to $300 for your gym membership for the previous year. I send them my statements and get most of money back! :)
-18 days for vacation and sick leave. They put them all in one, which is okay because that’s more than some people get. You can carry up to 40 hours with you into the new year (you have six months to use them before they expire), so if you don’t take off often, you have 23 days.
-Get a raise every year (but inflation doesn’t really help that)
Cons:
-Some of the work you do cannot be completed in 8 hours (explained below)
-Remeber how I said it’s really easy to get overtime? Your offer letter will tell you your hours (mine were 11-7:30) but honestly you work until you’re
I use to manage this location (Chevy Chase Site Coordinator)
Initially, I was honoured to be accepted as the new Site Coordinator for Chevy Chase PSC. For years, I've tapped danced around the idea of advancement as a Site Coordinator because of the stories on how stressful the position could be. Once I accepted the position and reported to duty, I soon realized that I was always the first to arrive (on time) and the last to leave (due to staffing issues created by Management). Management would constantly pull Phlebotomist from this office to fill in at other doctors' offices while I struggled to keep afloat. I would question these actions; but was told by my Supervisor that I have to work with what I have and its nothing more that could be done....but Management would still come there, sit, and watch us work short staffed---instead of helping. This location easily sees 100 plus patients a day. Some times, it would only be myself and 2 other (sometime 1) Phlebotomist (where it really suppose to be "4" Phlebotomists "and" a Site Coordinator). On top of myself greeting patients and complete my time sensitive duties----I had to constantly fall in-line to enter Doctors' orders, draw patients, process specimens, order supplies, catch/trouble shoot errors, trouble shoot computers when they crash--slows up patient service (almost every day), train new staff (which was often the people whom management paired me with and this created most of the errors), clean, check and reply to emails, communicate with Doctors offices---etc. It's hard to catch
ProsWonderful patient/Phlebotomist interaction, great benefits, pay was ok, but could be better for this stressful position.
ConsPoor and unprofessional Management, Short staffing filled in by new inexperienced Phlebotomists, computers glitch and crash often...creating errors.
Potential to be a great company but fall extremely short
Working for this company, as a call center employee, is very trying. You're often left in the dark on most things because the management is extremely unorganized, reactive instead of proactive and very unprofessional. The culture is very depressing and promotes back-stabbing, lies and unprofessionalism. They're also all about the numbers instead of the quality of work. As long as you're fast and don't care about the errors you make, you'll make it here! There is a very high turnover rate due to having the majority of the staff being contingent workers. At the same time, they also have direct hires.
There is a definite disconnect between how direct hire and contingent workers are treated in the workplace. They've gone as far as to blame their shortcomings on meeting deadlines and workloads on having so many contingent workers and somehow no one seemed to be able to pinpoint that there wouldn't be problems maintaining the workload if they'd staffed and managed that staff appropriately to meet the demand. Management takes no fault in their own shortcomings. Instead, they load off all blame to their contingent staff when they have permanent staff that can't manage their way out of a case if you gave them a step-by-step guide for each certain scenario. They'll fire a set of contingent workers while having a new set of contingent workers coming in the next week and wonder why they can't get good quality and consistent work across the board with all employees. While th
ProsOpportunity for tons of valuable experience and growth if you're in the right program
ConsDepressing environment and culture. Terrible management from the top down. Unprofessional.
Questions And Answers about Labcorp
How often do you get a raise at Labcorp?
Asked Sep 16, 2020
Rarely
Answered Jun 8, 2023
very small (less than $1/h) annually
Answered Jun 8, 2023
What is the promotion process like at Labcorp?
Asked Nov 1, 2020
Non existent
Answered Jun 8, 2023
nonexistant
Answered Jun 8, 2023
What is the best part of working at the company?
Asked Dec 3, 2019
Benefits
Answered May 12, 2022
Hours
Answered May 10, 2022
If you were in charge, what would you do to make Labcorp a better place to work?
Asked Jun 13, 2017
I would change so many policies and procedures within this call center.
Answered Dec 2, 2021
Create an end-of-shift position who works as a packer/shipper. They could also scan the daily orders into the system and handle the nightly paperwork. This would allow the accessioners the time to finish their work without the pressure of the driver waiting for the final shipment.
Answered Nov 14, 2021
How is feedback from management delivered at Labcorp?
