Purchasing/Buying Dept. is antagonistic & stressful
If you have Buying experience from other companies, you will only use about 20% at Lidl. You will NOT have the same functions. As a BUYER, you spend most of your time shopping at various grocery stores (because they refuse to hire someone w/lower pay to take on this simple but timely responsibility- you work in the DC Area and traffic is horrible and most of the grocery stores are at least 25-30+ min. away w/traffic), inside a walk-in chiller or freezer (dependent on your category), cooking - actually preparing food (dependent on your category) and giving presentations that require you to be on your feet for an average time of 4-14 hours and this doesn't include the weeks or days you've spent preparing. The Culture is fear based and they continue to give you more and more work until you break. The pay is competitive at the corporate office, especially for new college graduates so that's why the younger employees stay and suffer in silence. It's unrealistic that they expect Buyers to constantly give presentations AND do their daily tasks.
Most of the Directors in the Buying Department are very immature and lack experience at companies other than Lidl. They only know the "Lidl way" and nothing else...they talk to Suppliers like they're imbeciles with very little respect - they also train the younger Buyers to do so as well, unbeknownst to the younger Buyers, they're ruining their relationships with the Supplier community. When several of my Suppliers realized that I re
Manager | Arlington, VA | Sep 19, 2020
Consider Yourself Warned
I cannot, in good faith, recommend anyone accepting employment with Lidl....even if it prevents you from eating out of a trash can.
The non-existent leadership has created a directionless company floundering in their respective markets. The blame game is constantly played amongst executives, departments, and employees...No one takes responsibility or is held accountable for mistakes or mismanaged initiatives...When will the bleeding stop? In fact, when a European makes a mistake they're given a pat on the back, a pay increase, and a first class ticket home.
Throughout the tenure of Lidl US (5 years), there has been 3 CEO's, multiple executive board changes, one chairmen (who just resigned), and a plethora of senior directors from Europe. Each leadership change has come with a re-organization of processes and strategies leaving the rest of scratching our heads and asking why???
The turnover among entry and mid level employees is inexcusable, leaving very few employees having historical knowledge of proper procedures. You may think that training and transparent communication would take care of understanding the systems, software, and procedures...Guess again. Lidl, being a very private company, refuses to use any sort of software that could be capable of stealing proprietary information or business strategies. This decree results in using ancient internal systems (built for European operations) which make the simplest of tasks a nightmare....Keep in mind, none of the syste
ProsHealth benefits are decent and you are fully vested in 401K match after 6 months.
ConsLong hours, no collaboration or teamwork, you are strictly the workhorse.
Sales Associate | Charlotte, NC | Sep 4, 2017
Don't work for this company.
I have worked for Lidl-US since the beginning of the year. At first, I loved my job. It was inconvenient for most people having to drive over an hour to the training center multiple times a week but I wasn't too far away so it didn't bother me. The pay was great and they paid for my gas so I saw no problem with the company. I showed up for all my shifts throughout training and learned what I needed to. Lidl was always having trouble getting everyone set up but I just went with it. My first pay check was messed up by around 5 hours but I wasn't worried about it because I was trying to be understanding. It was a new company and they would have their problems. Well fast forward to once training was over. Our store was supposed to be open but something happened so we were unable to work. Lidl sent us to volunteer multiple places for months. That was okay because we were still paid. But soon it just became an annoyance. I was hired to work in a grocery store and that's not what I was doing.
This company has horrible management. There are certain store managers and district managers that are so hateful towards everyone. They always have an attitude and will yell at you for no reason. It's not just me that will tell you this. Any of my other coworkers will confirm this. We have been told that our pay issues are low priority. Missing pay is never a low priority. No matter how many times this manager has gotten reported, they have not been fired or spoken with. But yet associates
ProsGood pay, decent breaks
ConsPay issues, poor management
Manager | Graham, NC | Sep 9, 2020
Lots of opportunity to learn!
This company gives people many opportunities to learn new things with lots of options to move laterally. You will be trusted with lots of responsibilities. Growth-minded people will love it here.
However, opportunity to move up is not fair. Most of time, they are not advertised. Therefore, you will not even get a chance to apply or ask to be considered. When they are advertised, that is after they have already selected someone for them and told that someone. But then, other people will find out that they are being interviewed for a job that no longer exists. Hence, the mistrust in the whole process. You will see bad performers or people with absolutely no idea about what they were doing being promoted or people with 0 experience promoted over experienced workers. It is like they pick a group of people they like, put their names on a board and throw a dart.
Your experience will depend on the boss that you have as there isn't much of a company culture. At least you will not really feel like there is one. You have a great boss? You will enjoy it here! You have a bad boss? Well good luck! Get out of that department if they will let you. Doesn't matter how bad your boss is or how many people leave the company due to that boss' leadership, your boss wont change and the company will take the boss' side every time. I have heard of bosses screaming at and belittling their direct reports in front of their whole office. Their department is more of a terminal, where people come t
Store Manager | Norfolk, VA | Jan 28, 2019
Supervisor Are Just A Part Time Position
Weak upper management from the director level up and sometimes weak senior managers who are unqualified for their jobs. This is a theme for LIDL they hire unqualified directors and up to manage employees that have more experience than they do and instead of relying on their knowledge they make decisions that make little to no sense. They focus on unimportant issues such as your pto balances, work from home policies, and shifting responsibilities to other departments so they do not have to handle them. Managers and senior managers have no power to hire and fire as needed or really to make ANY decisions as they are micromanaged at every turn. The upper management even gets overly involved on promoting people instead of relying on line managers to do it and their recommendations. The pay scale is horrible, you have people with advanced degrees and experiences being paid the exact same as people with basic education just because they are at the same level. Additionally communication is a joke, they think it stems from he board level but that is the root cause that flows through the vps and directors who rarely provide enough information to do your job well. This is the misconception they need to resolve because the board should be sharing some information but the rest of the issues in communication rest solely at the vp and director level. Additionally if you do a project instead of allowing you to present, they present it as if it’s their own work like you are not good enough to
ConsIs you are Black, Gay and a Supervisor look out they will find a way to write you off, to get rid of you. other supervisors will discriminate against you.
Sales Associate | Staten Island, NY | May 17, 2019
Only good for the first few months
The store started out great! Everyone got along and worked hard.
Then we lost our first amazing manager. Than another one. Then the current manager took over.
Managment does not care for you unless you're lucky. Goes between giving you 40 hours a week to 8. Does not care about your schedule restrictions.
Supervisors are either super nice and amazing, to horrible and rude to you and customers.
The only good thing about this job is possible benefits. Thats only if you get upgraded to PT 30 or stay 6 months. Both are VERY unlikely.
Shifts last at least 8 hours, but usually you stay at least another 2 hours after your shift ends. They work you like crazy, and will throw you from department to department with no care. Prepare to work the freezer or chiller and have to run all the way up to the registers every time they need you.
Oh, and they constantly bring in people from NJ and PA to come "help" because the store is a mess due to them never scheduling enough people and overworking the 3 workers they put on each shift. They dont ever stay to help close, which is the worse shift and you'll never get out on time unless you walk out.
Unless you're desperate for money I would find someone else to work for. You can work anywhere for minimum wage. Unless you like being overworked, tired, and threatened at every turn to be fired, then this is the place for you!
And dont expect to be adequatley trained. Ever.
Best place for managers who dont care for their employees. :)
ProsRandomly gives free food but not often, good benefits such as 401k retirement plan
ConsHorrible managers, long hours, never recognized for your work, thrown from department to department, long hours
Manager | Atlanta, GA | Sep 8, 2020
Good Opportunity for Those Comfortable Navigating The Drawbacks of a Multi-National Corporation with Centralized Decision Making
- Lidl is an enormous company, which gives a fair degree of job security and an increasingly recognizable name on your resume.
- Compensation is competitive.
- People really do transfer between departments (which gives a good opportunity to experience different elements of the company).
- The company seems to roll out 1 major employee friendly change each year (casual dress code, work from home, and a sabbatical policy for example).
- At 5 years, you are eligible for an unpaid sabbatical.
- The company rolled our a work from home policy before the pandemic, which they appear to be double down on.
- While unemployment was low, the company was extremely concerned about employee retention.
- Departments operate as fifedoms. It is difficult to get things done outside of your department because there is a single-minded focus on KPIs that only measure performance within the department.
- Decision making is centralized, which can lead to long frustrating delays while executives make decisions on relatively trivial matters.
- There is a culture of "Now" - where everything and nothing becomes top priority.
- The executives are Europeans, who come to the US as a stepping stone to the a similar job back in their home countries. It leads to a fair degree of turnover in leadership. When new leaders enter, they re-evaluate everything, which seems to occur about every 6 months to 1 year. Processes are constantly remade before they are ever fully implemented. A lo
Retail Sales Associate | Woodbridge, VA | Apr 1, 2019
Productive and Fast Paced
A typical day at Lidl for me would be coming in at 5:30AM and stocking or what they call it "Packing Out" until 7:30AM or so. My main role at Lidl is working in the Produce section. I work in that section everyday and the main things that I do is stock, quality check items throughout the day,clean around the department, and dispose of any empty boxes. The shift typically ends at 2PM, but depending on the business of the store, or the day of the week, I leave at 2:30PM. I leave at 2:30 mostly on Saturdays because the weekends are the busiest time at the store.
I have learned a lot with my experience at LIdl. I have learned how to work in a fast paced environment, I have learned a lot of organizational skills through this job, and have learned a lot more customer service skills to satisfy a customers needs.
The management is great, they are very friendly people who treat us all fairly. I have never felt as if a manager did not like me or the way I was working.
The hardest part of the job is the business of the store, and the lack of employees on the shift that is very busy. This most of the time puts the store at a disadvantage because this puts us behind on work, and on days when it gets busy, it's hard to work around all of the foot traffic coming through the store.
The most enjoyable part of the job is the people and the environment. Everyone that works there knows eachother and everyone is friendly. This is what helps makes the store run better is teamwork and everyon
ProsGreat Hours, Great People, Fast Paced
Director | Perryville, MD | Sep 14, 2020
Lidl is a very dynamic company to work for
This is a very dynamic company - so if constantly changing priorities stress you out, this is NOT the company for you. However, it IS the company for folks who really enjoy being challenged, are competitive and enjoy the change for the sake of market success.
Best thing about the company is opportunity. It's not just that we are rapidly expanding, it's that if your skills suit a task, and you want to take it on, you'll likely get a lot of support to do it. And if you do this enough, the company absolutely rewards that type of initiative. As opposed to only tenure and networking getting you a promotion.
Honestly, we have some work to do around our communication strategies and diversity in our Sr. Leadership levels, but I believe the company is truly committed to improving in both of those areas.
My best endorsement is that I haven't been bored at Lidl at any point - there is always something interesting happening, if you care to pay attention.
My best warning would be that this is not a company for folks who prefer super stable (stagnant?) work environments or who cannot take direct feedback as a function of constructive coaching. In such a competitive environment, feedback is going to be constant. You have to have the ability to roll with your own mistakes, find solutions for those issues, and learn from the process - but all at a super fast pace. You won't have time to take it personally.
But if you want to feel like you end every day a little stronger/to
Sales Associate | College Park, MD | Sep 1, 2020
It was good at first but...
They work you like a slave it’s VERY hard to get promoted. There is ABSOLUTELY no teamwork or communication at work. District manager doesn’t do anything but come up with stupid rules. Once you learn a single thing at the job you’re stuck working there EVERY DAY. Even when you want to learn how to do it they’ll say OK and you’ll NEVER learn. Always understaffed so they put more pressure on the people who work there. Night Shift gets no respect. Morning shift has so many people but nothing gets done so all the work has to rely on Night Shift.
There’s only two shifts either you open at 5:30 in the morning or you close Form 2-11. sometimes depending on the closing manager we don’t leave till like 1 AM . When you tell the manager that you can’t work certain days he’ll still put you on the schedule. Manager doesn’t know how to talk to people and some supervisors get unappreciated. There’s one manager that does absolutely nothing and when you tell the store manager about him he said there’s nothing I can do just stay patient. If you catch an attitude one of the supervisors they will really treat you like a dog. And when you work register sometimes the front end manager won’t give you all your breaks or Will make you take a very late lunch. When you get trained in a certain field in the store they’ll train you for maybe a few days and then throw you in there by yourself ! When you ask management for help they be like I’m busy ! But get upset when your task is not done.
ProsPay, staff is like family:)
ConsLong crazy hours, poor management
Questions And Answers about Lidl US
If you were in charge, what would you do to make Lidl a better place to work?
Asked Mar 5, 2017
Benefits are terrible. They don’t kick in until after 60 days. You only accrue 7 hours of pto every TWO weeks. With no sick time. I don’t even think that’s legal in Maryland
Answered Dec 28, 2020
I would be nice to my staff and not talk to them like they're dumb. Make the errors made a learning experience. Distribute work equally. Not play favorites. Not hang out on the loading bay having a cigarette break every 10 minutes. Definitely fire people who do not show up to work. Hold slackers accountable. Hire people who want to be there.
Answered Nov 1, 2020
What is the most stressful part about working at Lidl?
Asked Jan 26, 2018
Unorganized. Everybody wants to be the boss and not a worker. Oh you have people that dont wanna work but they wanna get paid.
Answered Mar 1, 2020
Working against the Bosses and the job to make sure things are right.
Answered Dec 31, 2019
What is the best part of working at Lidl?
Asked Dec 14, 2019
Seeing completed tasks, pay and benefits are pretty nice.
Answered Nov 1, 2020
The friendships I developed
Answered Oct 17, 2020
What is a typical day like for you at Lidl?
Asked Jun 27, 2020
Frustrating and Exhausting
Answered Dec 8, 2020
As soon as you walk in you have certain tasks for the day by looking at the daily communications board
Answered Dec 4, 2020
What is the interview process like at Lidl?
Asked Apr 19, 2018
Met with the dm and store Mgr. Just asked simple questions about your experience. No pressure. Very down to earth.
Answered Oct 5, 2020
Quick but efficient- very professional and no nonsense