Their motto is caring accountable dedicated and united. Mostly they're just accountable, but that happens by passing the buck and pointing fingers.
It's easy to move up in the company if you want it badly enough and make it known to someone who wants it for you. That means finding a gem manager among a lot of bad ones.
Everyone tries their best, but especially in the time of C19, its been harder and harder for everyone and the pressure from above only increases and gets worse because they expect the same results, even though the world has changed, and worse there are less people to do it because of pay or they leave because it's too stressful with lack of staff which is a rolling issue.
Trust is a big thing too, people seem to be too busy pointing fingers and chucking others under the train to stop and examine what they are doing wrong themselves or how they could be better, so everyone can come together and make a better team. Can't have a team when you think the person you work with is looking for a reason to get you in trouble or make themselves look good at your expense.
Lincare isn't a 'bad' company, they can just do a lot better. Their bonus and incentives program needs a lot of work since most of it ends up in upper mgmts hands and the people on the front lines get the little left over. When they got the money from the government for C19 support for employment bonuses you'd think they would have kicked some back to their loyal front line but no. New employees stayed to get half the bonus and left, but why was it only offered to people coming in new and not the people often working 3-5 jobs themselves to keep
Pros*Pay can be good, *Upper mgmt in my experience is amazing, *Feelings of fulfillment after a long day of helping people, *All the tools and training to be successful
Cons*Drama if you let it in, *lower mgmt (inefficient) can play favorites or pass their work off on you, *Call volume problems and ineffective call center means trying to do two jobs not just one, *you will need to find ways to just get the job done when everyone else won't, *almost no follow through from anyone, often patients left hanging, *disorganization and lack of communication is frustrating, *seem to like leaving people in the dark regarding plans, *Not proactive, but reactive
Poor upper management, only worried about lining their own pockets
If you want to be overworked, underpaid and stressed to the point that it affects your health than Lincare is the place for you. If you want to be married to your job with no home life, work for Lincare. Upper Management has no clue what goes in in the centers, all they want to do is schedule meeting after meeting via Teams which takes up a majority of your day, but you are then expected to get your own work done even if that means working late, coming in early and working weekends. The staff turnover is terrible, maybe Lincare should look into paying more to recruit staff and this wouldn't be an issue. $16-18/hour for a driver to work 100-120 hours per pay period, weekends, evenings, overnights, and to have most of it taken up in taxes, its not worth it. Drivers are expected to make their deliveries, handle equipment malfunctions, set up new patients, take care of the warehouse, clean the warehouse, unload shipments, inspect equipment, etc. with half the staff and are reprimanded if they for some reason can't get it all done. The company "prides" itself on safety, yet working drivers on call 24/7, expecting the same amount of work from 1/2 the number of drivers, is not safe at all. The upper management is clueless, barking ridiculous deadlines from behind their computers, yet never setting foot in a local center to see the real issues.... STAFFING.
Equipment shortages, staffing shortages, and lack of accountability is a daily drain. Staff morale suffers. Existing s
ProsGood center staff who do care, decent benefits
Conslack of support, lack of staff, exorbitant work load, no training, no work/life balance
Former Employee of the KC Audit Department (Audit Analyst/Document Review Clerk) - Low Pay ($12.00/hour); No Perks; Chaotic Environment
This was my first job in a professional setting, so it took me a while to realize how dysfunctional the company truly is. Looking back, I should have resigned much earlier than I did. I am not typically one to write public complaints, but I am hoping to save others from the horrible experience I had with Lincare. Honestly, I could write an entire essay detailing the various issues within this company, but I'll stick to what I consider to the be two biggest issues- 1) the pay is outrageously low, 2) the management is completely incompetent- which creates a chaotic and unpleasant work environment.
The audit analyst (or document review clerk) position begins at $12.00, and employees are not eligible for a raise until they have been working for 1.5 years. At this time, employees are offered a maximum of a 3% performance based raise. There are minimal advancement opportunities as you can only be promoted if one of the few people above you leaves the company. (Don't be fooled when they tell you there is lots of room to grow during your interview.) Additionally, there are absolutely zero perks provided to employees. There is no flex time, and there are no opportunities to work from home. You only receive 10 vacation days and 3 sick days, none of which can be carried to the next year. It takes several years before you can slightly increase your PTO. They do not start matching your 401K until you have been there for a year, but they will pull any contributions back if you leave pri
ProsWork itself was challenging and rewarding- able to think critically and apply problem solving skills
ConsChaotic work atmosphere, low composition, not much vacation/sick time, poor management
Before I began working here I decided to ignore what I call a huge red flag.....i was never contacted after my employment drug test, my expected start date was approaching the next week so I emailed the hiring contact, finally got in touch with her 2 days after the fact only to be told I did pass my drug test BUT it was too late to be put in the original training class so i had to start a week later. Not a big deal but i had been expecting for a month to start on this date and get a paycheck by this date yet they dropped the ball and I had to contact them to get the results of my drug test, super unprofessional but I decided that I would look past it with all of this COVID stuff potentially interfering with onboarding...now I am in my last week of training here and am seriously contemplating leaving. It has been a hot mess so far, I have not spoken to my supervisor or manager since my 10 minute tour on my first day. The training is being done virtually (headset and your computer with a virtual meeting) which is fine except....the trainer is in Georgia and there are system crashes DAILY, even multiple times a day. My first day my computer crashed, I couldn't get it back on for an hour and 45 minutes, couldn't contact any of my peers or my trainer because their software is so out of date, couldn't find a supervisor or trainer because I was half introduced to some faces I should know, go to someone I think is in charge because for 30 minutes no one came to help, she just told me
If you care about sales, numbers, and meeting goals over patients best interest then this is the place to work for you. If you like being put down all the time by management then this is the place for you. Upper management does not have healthcare experience and will disregard opinions of employees’s who actually have a Respiratory Therapy degree or Nursing degree. The managers are cut throat when it comes to goals. Goals, goals, goals. Tell me why a PATIENT centered company (what they like to call themselves) is focused only on sale goals. RT’s are expected to see 6-8 patients a day. A work day is from 8-5. Every day you have a morning meeting, a short meeting last 30 minutes plus checking emails, gathering ppw and supplies, and checking reports....it is can take an hour to an hour and 15 minutes to get all of this done. 9:30 you leave the office and have a very large territory to cover. They expect you to do drive bys if a patient will not answer the phone (even if it’s 30 minutes out of your way) so one patient can be an hour long trip. Most the time patients have no idea what you are there for (once they have any type of equipment with us even if it’s a hospital bed from 6 months ago upper management will say to go visit the patient to try to get more equipment out of them) The CSR’s and delivery drivers have it bad too. The phones ring all day with patients complaining about wait times for equipment. Upper management tells us to be able to get equipment out in a few hou
District/Area Managers and above, and everyone at corporate are still working from home, for over 2 years. Upper management sends constant emails and teams meetings from their couch when they don't have a clue what is going on in the centers. The employees in centers are face to face with the C19 patients and trying to keep the ship afloat so upper mgmt can continue to justify their 6 figure jobs “working” from their couch, all while centers are still short staffed. There are way too many levels of mgmt. Try to reach ANYONE not working in the centers and you get either voicemail or it rings and rings and no one answers. The culture is constant turn over and hiring. Upper mgmt says just get a body in there because you'll be hiring again in a few months. Oh, and it's your job to do all of the hiring, interviewing, on-boarding, training, etc. Most parts of the country the pay is terrible, very low for the work and stress of the job. It all depends on your upper management, some pay better than others. Most barely pay min wage and most center managers pay is way below what it should be for the responsibilities and stress. Most of those upper managers prefer to keep the money in their own pockets. Instead of mgmt helping out at the centers, they expect everyone else to do more and work short and keep asking for more, more, more. Lincare is only concerned about the bottom line, not about patient care, from upper management up to corporate. The employees in the centers are there to
Proslocal center employees
Consupper management, corporate doesn't have a clue
Long stress filled days with no breaks, always caught in traffic on the freeways, unable to have enough time to finish deliveries.
Long stress filled days with no breaks, the managers and customer reps in front office would always have more work than the one or two guys in the back would be able to complete in one day. They do not show you which documents are needed or how to to fill out the 10 to 20 pages of required documents needed signed by the patients. The patients would often get annoyed and or angered with the amount of questions and signatures we were required to receive from them for one piece of medical equipment. With all the construction and traffic congestion on the freeways we were unable to have enough time to safely finish deliveries in the normal eight hour days and usually ended up working mandatory 12 hour days. When I was employed I was told that people in the warehouse position did not stay employed there long. There was one guy doing all the deliveries and had been on call 24/7 for the last 6 months straight with no breaks or weekends off because they could not find another guy to fill the position. When on call I was working 12 hour days delivering heavy bulky equipment and taking calls on my personal time all through the night and weekend days and nights traveling all over Texas for patients with equipment problems. We were always pressed for time to complete all of the 10 to 20 pages of paperwork and fill in all of the information correctly. In my facility there was just two guys going out to meet with the public and 25 people in the front office telling us where to go, what t
Here are some facts first: As a sales rep, you will be required to attend 3 trainings where you must use your personal vehicle and 1 where you're flown to and from. I was made aware of the one where they fly you but not the 3 that required me to drive 7.5, 6.5, and 5 hours to the trainings in Charlotte NC, Roanoke VA, and Wyethsville VA. You drive to these trainings stay the night in the hotel where the trainings take place...attend the 8 hour training and drive home THEN you will be required to be at work the next morning on time. If I had been told about this, I would have thanked them then ended the interview. Oh, 2 of those trainings were in the same month which put me over the allotted miles so a portion of my miles were reimbursed at HALF the normal rate because Lincare mandated I travel more than I wanted to which put me over the threshold. The office is old and owned by a wealthy man in Uniontown...it has a strong mold smell and the roof leaks in about 8 places when it rains causing the small waste baskets to be used to collect the drops which are amber to light brown in color, I asked to be checked for mold/airborne toxin exposure. I asked numerous times to have the air quality checked...it never happened. Now, you may do well...I have a hard time imagining that anyone would...but I guess it's possible. The counties (Fayette and Greene) are the 3rd and 8th poorest in the state which has 67 counties. Those counties also saw population declines of 4.6% and 5.4% for the
Checking insurance to see if any durable medical equipment or oxygen will be covered by the specific insurance the patient is provided by.
At first, I enjoyed it. I did have a really good trainer. Then when I realized that the center manager did not know how to perform her job duties, and would always have to ask my trainer for every little thing for example: Looking a number up for a different branch. This happened on a daily basis. Most of the day and everyday. It was so distracting that it actually kept my trainer from training me. The center manager had only became manager for two months prior when I started working there, and has never been a manager before nor did she have any prior training to become one. After I noticed this, she would have really bad mood swings and become hateful/rude at any given moment. This was on-going as well. She demeaned employees in front of patients, and the patients did take notice on this matter. One patient even expressed to me that he would be taking his business else where because of the center manager's attitude. I did bring this to her attention one on one in her office with the door shut. I told her how she is not acting professional in the workplace. I addressed that every time I asked her a question, she would tell me to go ask my trainer because she didn't know. She was constantly on her cell phone telling people she has had "A Sh*tty Day" in front of her employees. The morale was so bad you can cut the tension with a butter knife. I love getting up in the morning for work, but at this job I started dreading it the minute I was driving home from work knowing I had t
ProsGood Training/Nice service techs
ConsCenter Manager Should not have held this position at all
Management and reimburse or commission Commission on sales is a certain dollar amount for everything sale Which seems enticing but they have a rule that they don’t pay you your commission until it’s billing insurance which means after yourself you’re also responsible for tracking down medical documentation that often not properly documented lost $45,000 upon leaving Due to sales are your pain but intake did not receive proper documentation so they held my commission. Often times managers would push through sales and set ups without the documentation in order to obtain their numbers it’s a unrealistic pressure on you you’re a what they call held sale to increase the centers EBIDA so the manager could reach their bonus level quarterly. Management have the discretion to disburse or keep the bonuses they received based on the centers performance I did it was my experience said they were never this first and the manager would keep it for themselves. Their base pay at $24,000 a year in the lack of attention on tell sales and see if Millatti for sales reps to obtain commission they earn overtime creates a feeling of lack of appreciation and inability to feel like you’re getting paid for your work. Managers are usually promoted from within and that doesn’t always mean professionalism in adequate management is available. It was my experience that management lacked The education, experience and required trait to perform their job adequately which often causes the level of hos
ProsInitial two week job training, Foot in the door experience in medical sales
ConsBase salary, management, equipment shortages and commission structure
Questions And Answers about Lincare Healthcare
If you were to leave Lincare, what would be the reason?
Asked Mar 21, 2017
Management is awful! They will dress you down right in front of everyone, no support to their staff, petty, play favorites, will find ANY reason to write someone up or terminate someone they do not like them. NO training, Pay is subpar. Questionable billing practices.
Answered Mar 15, 2022
Labor laws & double billing & poor management all in Ga area
Answered Sep 16, 2020
What is the best part of working at Lincare?
Asked Jan 2, 2020
Answered Jul 3, 2022
Seeing the elderly people super happy when they get their oxygen
Answered Jun 21, 2022
What is the work environment and culture like at Lincare?
Asked Jul 21, 2016
Stressful and fast paced
Answered Oct 16, 2019
Toxic. Politics are the way to promotions and protection and hard work means nothing. Upper management rewards toxic behavior. You are nothing but a number. Only do what will earn you a bonus and don’t worry about what is best for the company because they aren’t worried about you. Every employee is just a number, regardless of how long they have been with the company and what they have accomplished.