Overall Reviews at Lloyds Banking Group
Summer Analyst | New York, NY | Jan 12, 2020
Great work/life balance; friendly culture; issues with management and advancement
Direct managers were extremely approachable and encouraged a learning environment for interns. Hours were less than those of comparable IB programs, but compensation was slightly less as well. Very British culture and most upper management were British ex-pats, making it more difficult for Americans and others to be promoted. Lay-offs were infrequent and my observation was that most full-time employees felt secure in their positions. Overheard issues regarding upper management's lack of transparency.
ProsGreat work/life balance; friendly culture; exposure to all areas of the front office
ConsIssues with upper management transparency and advancement for non-British employees
Customer Service Representative | Newport, RI | Sep 2, 2019
Good place to work if you can adhere to targets
Although the managers stress that it isn`t a target based job, it is in sorts.
You have a certain percentage of time you have to have on the phone, you have to have the perfect amount of time on calls, if you are on the call for too long or too short you get picked up on this.
Benefits are good, they offer bupa if you can afford to pay the excess however the union does help if needs be.
Really strict on sickness and have plans in place for those that have lots of time off.
Management are good and supportive and really by the book.
Further career prospects are hard, can take years to become a manager but if you was a manager in a previous job you'll have no issues.
Job can be very stressful.
Analyst | New York, NY | Jul 18, 2019
Not what I thought when working for a "Coorporate" entity
The bank is now "restructuring" AKA SHRINKING, which leads to little room for growth. HR gossips, which is the opposite of what they are supposed to do. Don't try using the "speak up line" because those same people will talk about your problems. A Lot of feuding in the depts. A lot of new faces ALL the time. People are not lasting.Workloads are increasing and given to the same few EA's and PA's or Fresh grads with no experience.
Some people tend to be nice, but I cannot stay here due to the culture. NO GROWTH.
Consstressful environment, bad culture, too much gossip, a lot of feuds.
Director | London, OH | Aug 31, 2019
Great place that declined
I was brought in by a great management team, but a restructure and refocus of budget meant that over the 5 years I was there this slowly deteriorated. Moral went down, and a lot of really talented people left.
I should point out that I worked in Financial Markets and my opinion does not represent other parts of Lloyds Bank.
Personal loan advisor | Fife, WA | Jun 6, 2019
Fairly easy job made stressful by bad management
The job itself is easy however the attitude of upper management made it an uncomfortable place to work. Most focused on sales than customer service and very inflexible with working hours and shift swaps.
ProsOkay wage. Easy job.
ConsBad management. Lack of customer service
Vice President of Operations | New York, NY | Jul 10, 2018
Good place to start off career with
Lloyds Banking group gave me several opportunities within the department to grow and improve my knowledge. You get the opportunity to showcase your talent and also get recognized for it.
Business Systems Analyst | New York, NY | Oct 30, 2019
Great work environment
Great work place to exhale your skills and improves work culture and managable work environment and great place to learn more new skills and develop new technologies and most enjoable place
Product Owner | Newport, RI | Sep 18, 2019
A people and customer focussed organisation
Excellent place to work for with great and capable people. Colleagues are empowered to make decisions and take ownership to deliver what they are responsible for.
Teller | Miami, FL | Sep 30, 2018
Great work place and great place to grow
This private owned bank was great to learn customer service experience. I definitely could of grown in with this company but unfortunately the bank was bought from someone else so the workers had to leave.
Customer Service Representative | Newport, RI | Nov 5, 2019
You do not matter
Rushed through training. Business with a revolving door policy. Horrible management. Culture of fear. Money looks good at first but it isn't worth it. Without a doubt the most horrible working experience of my life.