Overall Reviews at Loomis Armored US, LLC
Service Technician | Allentown, PA | Oct 8, 2019
It’s a job... not a career.
I worked for Loomis for quite sometime and I’ll put it this way. It’s a rather ok job if you’re willing to overlook some of it’s many flaws.
Some goods, well, if you need to work a lot, the hours are there. Expect to work an average of 50-hours a week at minimum. If you’re trying to obtain your Pa Act 235, they’ll help pay for it but make sure you hang onto all of your receipts and document your mileage to all your training sessions. Stay on top of them or you’ll never receive your payment. They like to drag their feet about reimbursing people. It’s good job for a single person.
The work itself isn’t too difficult. When you’re hired, you’ll be only driving for sometime. Maybe a month or so. Driving is going from point A to point B with your partner. Going to all locations, ranging from banks, to retailers to convenient stores with ATMs located inside. As a driver, your primary job is to be a look out and document the time of when your partner went into and out of the stop, easy. The average work day is between 10 to 12-hours.
The training to become a tech is all hands on. You’ll go out with an experienced tech and he/she will show you how to properly settle and load the new cash into the ATMs. Understand, you’re not an Atm repairman. Your job is to be primarily a money vendor. So if you think this is some kind of job that requires you to learn some major technical skill, well, it’s not. If you know how to navigate your way around a computer, you’ll be fine doing ...more
ConsWorkload, management, benefits
Armed Guard | Portland, OR | Jan 6, 2020
This by far was the most depressing job I’ve ever had, let me first start say that the Pay is a joke. The hourly pay doesn’t even cover how hard this job is physically. Then you have to take in account the ever involving ATM program knowledge you must know. Then you have to make sure someone isn’t trying to kill you
-Management treats you like garbage. they do not care about your personal life..work usually 12 hours. once worked 76 hours in a week. Yea the overtime is nice once in awhile, but it’s always forced. You can have a day off coming up and they will throw you on a shift.. have a family thing going or a appointment? To bad. That’s your problem. Forget coming to managers with ideas or suggestions.. they will make some smart remark like “You want my job?” “Why don’t you go be the CEO huh?”
-Their is ALWAYS a massive labor shortage. I would honestly say each branch I’ve work at is only half staffed at what it should be, and that’s because the pay is Ridiculous. The employees turn over is insane. You’d have 10 new employees be hired and maybe 3 last a month, maybe 1 last 6 months. The only good thing about working here is I’ve made great friends. Stress creates friendships.
-Allot of people use this job as a stepping stone for Law Enforcement/Corrections so they will try to stay atleast a year. On the other hand for a company responsible for safe transportation of money they hire some serious dirtbags. If your lucky you’ll get a good partner who looks out for...more
Cash Manager | Burr Ridge, IL | Jul 23, 2019
A career? Hmmm?
This job is great for experience if you're looking to go into security or banking. Coworkers are very kind and always greet each other with a warm good morning or have a nice day. Everyone works together to get things done. Downsides of the job include doing the same thing over and not being able to leave on time until work is completed. People usually leave due to the long commute, car troubles, not being able to get off on time or lack of communication and understanding. Work life balance is really terrible and they dont usually care if you have doctors appointments, a child waiting to get out of daycare, or if you have a life outside of work like making it to the library or bank before it closes. They want the work done and done right! Though, they do give you a probationary period to get comfortable. I will complain about the pay as well. We want more money. We do alot and without us there would be no Loomis. I think the company needs to be aware of this and award its employees at this branch accordingly especially since we keep this place running. We service a major part of Chicago and should at least be paid their minimum wage. The managers need to be more attentive and not having people wait for an override when one is called for. The guards need to follow protocol. If a system is in place to let one person through at a time then it should be done at all times not at different times of the day when shifts are changed. Also they say you can listen to music but we a...more
ProsBenefits. Great co workers. Relaxed atmosphere.
Cons1 15 min break 1 30 min lunch? Needs to be extended. Small parking lot.
Service Technician | New Orleans, LA | Jun 10, 2019
Oh Chile tha Ghetto
#1 - This job is not a long term job, for starters. This is more of a transition job.
#2- The people here are ok but get ready to be talked to like your not about nothing, their attitude is very nonchalant and sneaky. They try and handle you if they feel as though they can, and make jokes about you like they been knowing you for years😒.
#3- Training is a joke ,"LITERALLY" They start off with class training, and then you work in the vault, then comes Driver training, baby at this point quit bcuz motherfuckers get mad at the slightest mistake, Not driving fast enough, driving too slow, making a wrong turn, running a yellow, (which they want you to do🤫), not paying attention to the buttons used to open the doors, mind you this is all while Driver training, basically the first day.
#4 - when you get to the branch in the morning, you say a password they let you in, then you head to this wall with a sheet of paper and if you're at the bottom all the way at the bottom your driving if you're in the middle you're guarding if you're at the top your the messenger. After that you find your truck you find the person you're working with you get the keys keep in mind they going to sling the keys underneath this door, you find the coin you have to put on the truck hurry up and pre-trip your truck and they're going to rush you to get finished you might not even be able to finish pre tripping your truck and hurry up and leave to get started on the route.
#5 - Speak up for yourself, do...more
ProsFree lunches depending on which route you on and who you with
ConsThe pay, the people, the work, EVERYTHING, PLEASE READ THE REVIEWS
Service Technician | Raleigh, NC | Sep 3, 2019
Physically Hard, but not too bad overall
I have been working for Loomis for just over a year now. Loomis is a good company to work for if you are transitioning, or retired and want to make some money while you focus on yourself.
The work is physically difficult, but almost mindless. One could master the job in a few weeks. Being a messenger (delivering money and servicing ATMs) is dangerous, and the pay is not worth the risk. Driving the trucks is almost equally as dangerous if the service team does not do their part. Most of the trucks are old and unreliable sometimes causing break-downs and leaving the crew exposed.
YOU ARE EXPECTED TO BE A MESSENGER AND A DRIVER.
The routes can vary in length depending on the area. You should expect to work about 10 hours per day depending on your co-workers attitudes, and willingness to do their job.
Messengers will need to carry a pistol, and I would suggest wearing a bullet-resistant vest. The pistol will be issued to you if you do not own one that the Loomis approves. Employees will need to re-qualify with the weapon they carry annually.
Training is provided, and like most companies, there are always annual online training modules that need to be completed.
Work schedules are posted one week prior, so try not to make any plans. The schedule is likely to be changed from day to day based on the operational needs of the branch you work with.
Management does not approve unpaid time off or paid time off. Submit it anyway and make your own plans. Just cover yo...more
ProsDiscounts on firearms and bullet resistant vests, decent benefits, tons of hours
Consno overtime, careless management, no room for growth/advancement
Armed Guard | Duluth, MN | Feb 20, 2020
Worst Job I've Ever Had
I worked for this company in the Duluth, MN branch for about a year and still tell people to this day that it's the worst job I've ever had. I took the job as a stepping stone into law enforcement and it was some of the most miserable work that I've ever done. I was offered $9.50/hr starting and expected to pay $500 dollars for my own service pistol and another $500 dollars for my own ballistics vest if I wanted one. Then you would get an annual .10 cent raise from there. Everyone in the branches management was so under qualified to be leading anyone it was laughable. You'd be screamed at, cussed at, and belittled for any little thing you did wrong. One of the guys would scream at you for turning the wheels on the truck the wrong way! The trucks were is such bad shape you'd be lucky to make it through the route without it breaking down and they were always in violation of DOT regulations. Headlights, turn signals, wind shields wipers would also be going out, heaters didn't work, belts broke and I even had the breaks go out on me several times! A normally 8-10 hour route would regularly turn into a 20 hour day while we had to wait for a tow truck to come get us and bring us back to Duluth from wherever we were at in the Midwest. Then you would still be expected to get up for work at start another route at 6 am with no sleep. You're constantly told to speed and run lights in order to make your stops on time and if you get pulled over by law enforcement or DOT the violations are...more
Truck Driver | Hicksville, NY | Jan 31, 2020
Updated review was needed.
I started with Loomis in December of 2019. On the day of writing this review i have been employed here for about 2 months. The reason i am writing this review is because a lot has changed since the other reviews were posted. There are new managers, they are understanding, respectful and will help you with anything you need and make sure you are happy and comfortable with with your job. The hours can be long. A short day is about 10 hours. I have coworkers who can have 8 hour days but because of my route I cannot. I am okay with this though, on average my days are around 12-14 hours and i work 4 days per week as a driver, having the weekends of (95% of the time) and a day off during the week is great. As a tech you can work 5 days per week. The overtime is where the money really comes from. I average around 52 hours per week, over 40 hours is time and a half.The Hicksville branch has received many new trucks. The truck i currently drive is older but I have become used to it and actually don't want a new one at this point. I like the way this one drives. The shifts can start anywhere from 5:15 am to 6:30 am. I don't like mornings however i adapted quickly. The new management at this branch is really looking to turn things around. I cant really think of anything bad to say besides the long hours and early start, but even so, that's where the money is. Co-workers are great. Everyone i have worked with so far has become a friend of mine. When you spend 10+ hours in a truck with so...more
Service Technician | Westfield, MA | Jul 20, 2019
Management is severely lacking
I worked for Loomis for 4 years, It is such a fun working environment and the co-workers are great. The number one issue I always seemed to have was the management. The favoritism was so prevalent it was mind blowing to watch, it really made you feel like you were hopeless at times. You could be a great employee but if u weren’t cool or liked by the management they would put you on the longest routes with the worst route times possible. This was almost an every day occurrence for me. One year I had the best route and everything was great, I worked alone and made a decent living UNTIL I told my manager I was going overseas with the military. I went over seas, then came home and they had a brand new employee working the route that I had done for almost two years. I asked to be put back on it and my manager decided to put me on a route that averaged 11 hours a day. Nothing like a welcome home huh? This industry will say it is military friendly but it is NOT!! Every single month I would tell my manager I had drill and literally every single month he would argue with me about giving me the time off. It had gotten so bad that I had to bring it up to my chain of command and ESGR had to step in and call my branch manager. I would even send him an email with my drill schedule for the entire year and he would still schedule me during a drill weekend. What’s the point ? I truly believe that this industry could be something great if only the branch managers had a little more common sens...more
Mechanic | Louisville, KY | Feb 27, 2019
Horrible regional management
Was there for 10 months. Never got information on how to formally do the job. Mechanic posion requires CDL . Will spend about 1/5 time driving fed truck. Will be only mechanic with 2 times the amount of vehicals (per mechanic vehical ratio) will want 1 PM a day with a fleet of 38 now. Was 42 just for me. Loss prevention man has a great big EGO and will try to get you fired for proving him wrong.. was promised computer for corprate email (never happened) to get updates. Got company cell phone after 8 months on job. There has been 4 or 5 branch managers in the last 5 years. You will be on call 24/7 due to break downs. (Was called numerous times at 11 pm for a breakdown 2 to 3 hours away) only 2 or 3 drivers care about their trucks. The rest with trash them and break stuff. It pays decent. But watch your back because the senior management will send emails behind your back and blame you for stuff you have no control over (no computer acsess (because shop doesnt have internet), they have a licensing team (ARI) that doesnt do their job properly causing trucks to be down. Its your fault. Do NOT start a vehical without a seat belt. I was let go for seatbelt violation (note, great employee for 9 months. 0 issues, new loss prevention man comes in , gets proved wrong) i get 3 dings in 1 month from him. Im fired. The fleet manager is great. Will keep you informed. Learn who to trust. Otherwise watch your back . Ive seen people hired to be fired less than a week for lack of knowledge whi...more
ProsGood pay, free lunch alot
ConsSenior managment, long hours, on call.
Technology | Houston, TX | Mar 26, 2019
Discouraging environment and ultimately little chance of success
I'm hesitant to write this review. I was enthusiastic to join Loomis and felt I had an incredible opportunity to better the organization for both employees and shareholders alike. I had real plans for helping Loomis' return as industry leader. But...
Loomis is a 150 year old company that started life as a trucking company. Many employees have grown-up within the organization which has its own pros and cons. Having so much historical knowledge contained within the employees is fantastic but it also means they often don't have experience with any other business so there is a very real, "Who moved my cheese?" type scenario at play within Loomis, at all levels. They know what they know and are reluctant to change anything for fear it will change the jobs they've been doing for decades. To much of upper management, Loomis is still the same trucking company they were 20, 30, even 40 years ago. They cannot grasp the fact that every revenue-generating product and service that Loomis offers is driven entirely by a severely understaffed and underfunded technology team who is consistently denied budget to make improvements. It's a difficult environment to succeed within and is often driven by short-sighted political decisions of a clique of "lifers" within the c-level, business units and technology. Ultimately and sadly, real change is often met with fear, hostility and frustration.
ProsGood stability for the right kind of individual (inexpensive, senior-level developers mostly)
ConsSet solidly in their ways and unwilling to make real change.