Marco's was a great place to work with the right people. Business was steady and there was always some work to be done. Coworkers were what made the place feel like it was somewhere great to work.
(The majority of my gripes stem almost entirely from the owners with some in regard to the actual company. I feel it is necessary to mention this in fairness.)
Management, however, was atrocious. In better words, the owner is. They use inflated words such as "team" and "family" to try to make people feel a part of the job yet offer zero meaningful benefits and even callously remove essential employee rights. They held personal vendettas and RARELY communicated with their own Employees. They act as if they are there for their employees yet they do not notice that their employees refuse to come to them for any sort of problems. They complain that their employees don't work hard enough yet do not understand there is zero incentive to do so. The management position is a) always filled by those with experience in management and b) until recently, offered zero pay increase from minimum wage for mounds of extra work required for the role.
In the time I have worked there I have worked over 50% of the time with a work day over 6 hours. By California law, this constitutes that an employee receives a break. Rarely is a break received. With that in mind, California law also states if a break were withheld, even by the demand of work, an hour of pay was to be added on. This was not gra
ProsEasy work, tips are a plus
ConsTerrible owners, broken/outdated equipment, understaffed regularly, negligence of owners
Fun and extremely productive workplace with high standards.
A typical work day for me at Marco's Pizza would have been to arrive around 10:50 am for my 11:00 am shift, take a few orders over the phones, wash my hands, and make the food for those orders. Once the first orders of the day were out for delivery or pickup, whether I took them or a co-worker did, I would begin the food prep for the day. Food prep included cutting up fresh vegetables, rotating and re-stocking meats, and making and rolling fresh dough for the pizzas. While performing these tasks, I would also continue to take orders, make pizzas, and often times take deliveries. After things died down and prep was finished I would help with dishes and cleaning the lobby for the next rush of guests. A short work day would typically end around 4:00 pm and a longer one would end around 8:00 pm. During the year I worked at Marco's, I learned a lot of great morals and standards that I plan to carry on to my next professional journey. Above all, I have been taught a new level of responsibility. The people I was surrounded by on a day to day basis were very motivated and level headed people that I looked up to in my job. I also now have a better understanding of how to earn respect by yielding it to others. I learned this mostly with the people who were in higher positions than I. The management at Marco's Pizza did a fantastic job of being a good example of how to earn respect. The owners of the store I worked in were there five to seven days a week for at least 30 minutes just to
ProsDiscounted food, good balance of professional and personal life
Note: Work responsibilities, tasks, hours, payment, quality, and such, can vary from store to store, franchise or corporate. The following is my own experience based on the store I worked in Las Vegas, Nevada.
I worked at the company for a little under two years as a delivery driver. It's a fast-paced environment where you need to keep up with orders and be quick on your feet. Drivers were responsible for delivering orders, cutting/boxing orders, dishwashing, and various cleaning tasks. When you're not delivering the food, you're responsible for all the dishes, keeping the store clean and organized, helping customers, and sometimes taking food orders via the counter/phone. There's no time to stand around and do nothing. Drivers did not make the pizzas at the store I worked at.
Your payment is minimum wage + a fee for every delivery + delivery tips + store/curbside tips. You leave with your tip money in hand every shift. How much money you make, of course, largely depends on the tips and area. Marco's Pizza costs more than the prices of other franchises, so the customers typically aren't looking to save money, therefore they can afford to tip. The downside is that you might get less deliveries a day compared to a driver from a more-popular franchise. If it's a very busy week however, you'll easily make more than drivers at other franchises, while driving less miles.
The owners of the store were hands-on and very involved in the day-to-day operations. They made sure we had a
Pros50 percent discount for food, flexible work schedule, money after every shift
Conscar wear and tear, lack of health/dental benefits, late work hours
Pretty good for a first job, with a very flexible schedule, and fun work.
***DISCLAIMER: I worked at Marco's at the start of covid, so my experience may be different from the norm.***
Part-time work was available and we could basically make our own schedules. I worked as a delivery driver and started working 4-5 days per week, then as more people were hired on, I was dropped to about 3 days per week.
Training on the job was pretty simple and there was always at least one General Manager on every shift (our store had 3 when I started, and 4 when I left) who supervise and direct. They were all pretty good and I had no problems with any of them. Learning to be a delivery driver was pretty straight-forward and the option to be strictly an inside worker was available.
Work days were typically 5-7 hours and I delivered, washed dishes, and prepared food and organized things inside when there were no deliveries.
The base pay was low, but cash tips made up for it, and those varied depending on how busy the store was. They used some kind of calculation for driver pay and insider pay, which I never figured out, but the store usually owed the drivers a sum of money at the end of their shift, depending on how many deliveries they made.
This is a job tailored for people newer to the work force and I worked with mostly teenagers, so the job isn't made to support more than 1 person with the kinds of hours I was working, but it was an option to work more than I did, but it depends on how many people work there, which days, etc. so working 8+ hours 5-days
ProsYou can make your own schedule for the most part, There's a lot of driving if you're a delivery driver which is fun, You can explore your city through making deliveries, if you enjoy that kind of thing, There's always work to do inside the store, Co-workers are usually pretty fun
ConsLow pay for supporting more than a single person, Some times, you will be scheduled to work less than you would prefer, Co-workers were mostly teenagers, so there were occasional shenanigan's
First off, the training here is terrible. I was hired and was told to watch multiple videos for hours on end and was tested on them. (Yes, this is good training), but for most people they are more of active learners, as myself. I learn from doing instead of listening. The training was all split out into videos and it wasn't very effective. Not to mention, a lot of my training in store, I had to learn on my own through watching other employees or being thrown into something during a rush, with no idea how to do things because not enough people were scheduled. A lot of the employees would tell me ways to do things that would later get me into trouble because they weren't the "Marco's" way. They didn't really seem to care and were teaching me not to really care either, which is extremely unprofessional and made my work and my time very frustrating.
Second, the management was steady when I first started, but later turned into such a mess. They never really listened. If you asked for a day off, they would schedule you and then tell you that "they didn't see it" or "weren't aware of it" and you are still made to come in or you would receive a no-call no show. They care way too much about marketing, but not enough on quality or service. They do not care about the growth of the employee either. I myself strive to work in a workplace where they teach me more about myself and help me grow in my work. I did not feel that here. I felt pressured and on the end a lot of the time. Sched
ProsDiscounts
ConsTerrible Management, Unreliable people, Spotty Training
1st of all I must say the pizza there is actually pretty good; better than Pizza Hut/Dominos by far
I worked as a delivery driver in the mornings mostly, which meant that I had to do EVERYTHING in the store(the only person I worked with was the manager on duty) from preparing ingredients for the food, to taking orders via phone over the counter,to stockng, to making the food, basic janitorial duties... oh, and of course I ran deliveries.
The only good thing about working as a driver at marco's is that when things were busiest, I was out on the road (being a cook/cashier at marco's you would not be able to escape this!), so I didn't have to experience h-e-l-l in its truest form. That was the only real silver lining for the job, hence the 2 star rating.
The worst part of working there was knowing that, in order to move up in the store(as a shift leader, manager), I would have to wind up working 50-70 hrs a week sweating my balls off over the make-line and near the oven; so for me there was no possiblility of going somewhere in the company. I Literally saw Every manager I worked for(and there were a lot as they came and quit) start out as enthusiastic, and then sloooowly but surely become tired, stressed out, and fed up (even depressed!), and eventually they would start acting rather aggressively as the stress got to them. Sometimes the owners would fill in while they looked for a new victim *echem* manager, but they were clearly discontent with being there, and would f
ProsFree soda! Good pizza! Drive around in your car w/ music, and discounted meals
Conslow pay, risk car troubles, hit or miss tips, working with stressed out(therefore generally unpleasant) managers, generally negative work atmosphere, getting told how bad i am, pretty much everyday
Marco's upper-management and "Marco's University" is just kidding itself.
I love working at Marco's pizza because I like my GM and the people I work with. We make several different types of food and it's like any other fast food joint.
However, GMs (General Managers) are constantly under pressure for Labor and Food Costs that get pulled out of their own salary. These GMs are expected to work 50-60 hour work weeks and can get extra labor costs pulled out of their 40k salary just because it was especially busy or complex one night. It seems the upper-management's business strategy is to apply un-ending pressure to the GMs.
Worst of all is Marco's University. I will be graduating with a 4-year University of Utah Engineering BS this year and I worked at Marco's part-time while studying. Marco's has partnered with for-profit business school DeVry University to collect data on employee performance and customer reviews and encourages employees to attend for-profit schools. Marco's, can't you just compensate employee tuition anywhere? At least a small percentage instead of setting them up for 4 years of failure?
They also force all their employees to complete "courses" without any compensation. This is unpaid labor and is borderline propaganda education. All of this in the guise of helping people continue their undergrad or graduate school at a for-profit university like DeVry that takes advantage of students and no big-time employer will take seriously.
When I worked at Jimmy Johns and Subway they had optional courses you could take that
I started working at Marco's because I wanted to make a little extra money to pay off some debt and save for a down payment on a home. I work a typical 9-5 job for the government but being single and with little familial obligations I decided to give pizza delivery a try. First off my store has some of the nicest if not the nicest people I have ever been around. The work culture is just phenomenal and frankly blew me away. I have never worked at a food service job and was frankly more than a little nervous going to work there. I gave them my availability and they have me working around 22 hours a week. What I didn't know was that delivering pizza could be so lucrative. There are many weeks when my take home pay from my 40 hour a week 9-5 job is less than what I make in tips working part-time at Marco's. For reference I bring home around $1800.00 per month in my 9-5 job. A typical day at work at Marco's is coming in and getting on the driver system. On the weekends I typically go right out on a delivery but during the week it can sometimes mean washing dishes in the back, taking out the trash, or folding pizza boxes. I have been very happy with the management at my store they are always extremely friendly and pleasant and helpful. The hardest part of the job is of course when you have the clients that won't tip you, but that is just part of it. You can't let it get you down, say thank you and keep on trucking. Having a positive attitude really helps. The most enjoyable part of
ProsTake home your tips daily, good money, nice co-workers, free pizza
Its a so-so place to work; it can be fun but mostly you get agrivated with the laziness and low pay
"A typical day at work" changes with the season. winter and spring are our busiest seasons, summer is our slowest and fall is right in the middle. When you're talking about a typical day at work with your co-workers, well, it's not that fun. The employees there are lazy, self-absorbed, and obnoxious. It's the reason I'm applying for a new job. I started out as a regular ol' cashier. I then moved to the back to learn how to prepare and make food. Around that same time, I had been following around one of our shift managers and learning how to do all the manager jobs because when I turned 18, I was hoping to get a promotion. The man I was learning from then quit for the same reason I am looking for a new job. He was tired of doing all the work by himself and getting his hours cut so that an employee that doesn't work much. Our general manager isn't around much so he's not around to take care of problems or listen to what his employees have to say. It has resulted in multiple more employees quitting.
I think the hardest part of this job is keeping a positive attitude around the customers when you have employees cursing and being obnoxious behind you and being lazy; but, so far, I have managed to stay calm while the customer is there and definitely give them a stern talk about doing that stuff while there are customers there.The easiest part is the job itself.
I did enjoy the discounts and bringing my friends in for pizza, but by working there for over a year, it caused me t
ProsGreat discounts for friends and family, free meal if you work 6 hrs. in a day
ConsRude customers (just keep your head high), lazy employees, minimum wage for almost all employees
not too bad, I dedicated five years of my life to this place.
Probably one of the best jobs I ever had to be completely honest. I didn’t appreciate the lack of career advancement. I stayed for over 4 years and watched almost twenty shift leads come and go before I was considered for the position and I had to beg for it. I was expected to forgo taking a three day vacation to a festival that I had requested off a YEAR in advance.i did a lot for this store, I was the only prep cook and I worked about 40 hours between Thursday-Sunday alone. I rarely had days off and was required to request them off pretty fair in advance for coverage purposes, I also was in charge of ordering and putting away our truck, as well as doing th scheduling and a weekly sales info log. Also did a few interviews here and there because I was mangers without the title because they NEEDED me to be a driver as well. so when I didn’t receive days off I had requested literally a year in advance I was extremely upset and hurt, I did a lot for these guys and I just wanted some respect about my time off. I ended up just flat out quitting because it hurt so bad. It felt like pure betrayal from a close friend. Also had money stolen from checks my entire time being employed there, which was later compensated through a lawsuit I didn’t know about until it had settled long after my employment ended. It was a very sour and bitter end to a semi traumatic but also very amazing experience. I loved the people there with all my heart and had a very large attachment to the place. I de
ProsFriendly, close family vibe among staff, fast paced.
ConsStole pay from checks, require too much out of people.
Questions And Answers about Marco's Pizza
What is the best part of working at Marco's Pizza?
Asked Dec 30, 2019
The environment
Answered Jul 2, 2022
The people were very good to work with
Answered Jul 2, 2022
How often do you get a raise at Marco's Pizza?
Asked Oct 13, 2020
Once a year
Answered Aug 16, 2022
If you work hard then every two weeks
Answered Aug 15, 2022
What is the promotion process like at Marco's Pizza?
Asked May 7, 2021
Horrible
Answered Aug 17, 2022
Decent
Answered Aug 16, 2022
What is a typical day like for you at Marco's Pizza?
