Marriott Vacations Worldwide

Working at Marriott Vacations Worldwide: Company Overview and Reviews

Marriott Vacations Worldwide
Marriott Vacations Worldwide
4.1
4163 reviews
Marriott Vacations Worldwide Ratings
4.1
Average rating of 4163 reviews on Indeed
3.9Work-Life Balance
3.8Pay & Benefits
3.7Job Security & Advancement
3.7Management
4.0Culture
Headquarters
6649 Westwood Blvd., Suite 500 Orlando, FL 32821 United States of America
Employees
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Marriott Vacations Worldwide

 Average SalarySalary Range
184 salaries reported
$16.16
per hour
$8.05-$24.25
176 salaries reported
$19.14
per hour
$9.55-$28.75
116 salaries reported
$17.22
per hour
$8.60-$26.10
1 salary reported
$16.43
per hour
$8.20-$24.65
132 salaries reported
$16.77
per hour
$8.35-$25.20
Salary Satisfaction
61%
Of the employees are satisfied about their pay
Based on 5064 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Marriott Vacations Worldwide Reviews

Popular JobsHousekeeperFront Desk AgentGuest Service AgentNight AuditorBartenderServerCustomer Service RepresentativeFront Desk ManagerHousekeeping ManagerBanquet ServerSales ExecutiveFront Desk Clerk/Night AuditorFront Desk ReceptionistLoss Prevention OfficerMarketing ExecutiveHotel HousekeeperRoom AttendantFood and Beverage ManagerAttendantConciergeSales RepresentativeSales ManagerCookSupervisorEngineerInternAssistant General ManagerChefManagerBreakfast AttendantHost/HostessSalesSales AssociateSecurity OfficerDirector of Food and BeverageExecutive HousekeeperHousekeeper/LaundryLaundry AttendantPlannerAssociateBaristaChief EngineerFront Office ManagerReceptionistSenior AdvisorAdministrative AssistantLine CookReservation AgentOperations ManagerMaintenance PersonMaintenance TechnicianF&B ManagerRestaurant ManagerGeneral ManagerMaintenance EngineerBellmanDishwasherRoom Service ServerSales CoordinatorBanquet CookCustomer Care SpecialistMesero/aOperations SupervisorAuditorHousekeeping AideSafety OfficerStewardDirectorLifeguardParking AttendantPool AttendantPrep CookReservation SpecialistSales and Marketing ManagerAssistantEvent ManagerFood RunnerFood Service WorkerHost/ServerMarketing CoordinatorActivities DirectorCocinero/aLoss Prevention ManagerOffice AssistantSous ChefCleanerManagement TraineeOutbound Sales RepresentativeSales DirectorShift LeaderSpecialistSupervisor/aAssistant Front Office ManagerBanquet ManagerDirector of FinanceEvent CoordinatorExecutive ChefGroup ManagerMarketerSecurity SupervisorShuttle DriverTelemarketerTraineeAma de llavesAssistant ManagerBanquet CaptainCommisControllerCulinaryCustomer Service SupervisorDirector of Sales and MarketingHousekeepingHuman Resources ManagerKitchen SupervisorManager On DutyMassage TherapistOperations AssociateOwnerPublic Area AttendantRecepcionistaSenior CookAgentBanquet Set-upCatering ManagerClerkCounselorData Entry ClerkDoormanExecutiveHotel ManagerHuman Resources GeneralistKitchen Team MemberProperty ManagerRoom ManagerSenior DeveloperAccountantAccounts Receivable ClerkAmbassadorBeverage ServerCall Center RepresentativeDirector of EventsDirector of OperationsEngineering SupervisorFemme de Chambre (H/F)Fitness InstructorHost/CashierHostessHuman Resources CoordinatorInsurance Verification SpecialistLobby AttendantMaintenance SupervisorProcessorRestaurant StaffSales AdvisorSenior Sales ManagerTeam LeaderTechnicianAssistant ControllerAuxiliar administrativo/aBakerContractorCoordinatorCustomer Support RepresentativeEngineering TechnicianEvent SpecialistFood Service DirectorFood and Beverage AssistantGrill CookHead ServerHousemanInside Sales RepresentativeInspectorKitchen PorterLimpieza y mantenimiento/aLounge AttendantMarketing RepresentativeNight ManagerOperatorOwner/ManagerSales ConsultantSecurity GuardSenior ManagerServer/CashierService AssociateSpa AttendantSwitchboard OperatorTeam MemberTrainerVacation Ownership AdvisorAccount ManagerAccounts Payable ClerkActivity AssistantAssistant EngineerAssistant Operations ManagerBar ManagerCamarero/a de pisoCaptainCommis 1ConsultantCook/ServerCustomer Service Associate / CashierCustomer Service ManagerDatabase AdministratorDepartment SupervisorDining Room ServerDirector of AccountingDirector of EngineeringDirector of HousekeepingDirector of Human ResourcesDirector of MarketingDirector of SecurityEjecutivo/a de atención a clientesEjecutivo/a de ventasEvent AssistantEvent StaffExecutive SecretaryFood Preparation WorkerGeneral AccountantGreeterHead CookHospitality ManagerHuman Resources AssistantHuman Resources InternHuman Resources SpecialistHuman Resources SupervisorIT TechnicianKitchen AssistantLead EngineerMarketing SpecialistMarketing SupervisorNetwork AdministratorNutriologo/aOperario/a de limpiezaPantry ChefPastry CookPersonal TrainerRecreation CoordinatorSenior Operations ManagerSenior SupervisorServer/TrainerStaff AccountantVacation AdvisorAccounting AssistantAccounting CoordinatorAccounting ManagerAccounts AssistantAdministrative CoordinatorArea LeaderAuxiliar de comedorAuxiliar de recursos humanosBar StaffBuilding EngineerBusiness SupportBusiness Systems AnalystBuyerCarpet TechnicianCollection RepresentativeCompensation SpecialistConductor/aConference CoordinatorContract CoordinatorCrew MemberCulinary SpecialistCustodianCustomer Advocacy ManagerCustomer ConsultantCustomer Relations ManagerCustomer Relations RepresentativeDining Room SupervisorDirector of Information TechnologyDispatcherEngineering AssistantEngineering CoordinatorEngineering InternEstagiárioExecutive AssistantFacilities InternFacilities ManagerFinance AssistantFinancial AnalystFloor SupervisorFood ManagerFood Service AssociateFront of House ManagerGolf ProfessionalGroundskeeperGuest CoordinatorGuest RepresentativeHead ChefHead HousekeeperHotel ReceptionistIT ManagerInbound Sales RepresentativeInternal AuditorJanitorJefe de ventasKitchen HelperKitchen WorkerLead CookLead TrainerLearning and Development ManagerManager in TrainingMarketing InternMarketing ManagerMembership RepresentativeNail TechnicianOffice ManagerOperational ManagerOutbound Call Center RepresentativeParalegalPhone OperatorPorterProduct OwnerProduction ManagerProgrammer AnalystProject DirectorPurchasing CoordinatorQuality Assurance AnalystQuality Assurance EngineerRegional ManagerRegional Sales ManagerReservations ManagerRevenue ManagerSafety SupervisorSales LeaderSales and Service AssociateSalesforce DeveloperSenior Administration ManagerSenior Catering ManagerSenior Director of OperationsSenior Event ManagerSenior Information Security AnalystSenior Legal SecretarySenior Maintenance EngineerSenior ParalegalSenior TechnicianService ManagerShift ManagerSnack Bar AttendantSpaSpa ManagerStudent InternSupport SpecialistSystems AdministratorTeam SupervisorTelephone RepresentativeTraining ManagerTécnico/a en mantenimientoVan DriverVentasVice PresidentVigilante PatrimonialWarehouse LeadAccount ExecutiveAccount OfficerAccounting ClerkAccounting SpecialistAccounts Payable CoordinatorAccounts Payable ManagerAccounts Payable SpecialistActivities LeaderActivity CoordinatorAdministraciónAdministrative DirectorAgente Loss PreventionAgente de At You ServiceAgente de reservacionesAgente de ventasAgente telefónicoAiuto cuoca/oAnalista de Recursos HumanosAnalystAnimador/a de eventosAnálisis y revisión de cuentas de gastosApplication AnalystArea SupervisorArrumadeiraArrumadorAsistente administrativo/aAsistente de atención al clienteAsistente de cocinaAsistente de marketing y ventasAsistente ejecutivaAssist guests efficientlyAssistant AccountantAssistant Sales ManagerAssistant SupervisorAssistant Vice PresidentAtAtendente de BarAudio Visual EngineerAudio Visual TechnicianAudit AssociateAudit ManagerAuxiliarAuxiliar contableAuxiliar de almacénAuxiliar de mantenimientoAuxiliar/a de direcciónAuxiliar/a de mercadeoAuxiliar/a de recepciónAuxiliar/a de sistemasAys OfficeBabysitter/NannyBackroom AssociateBakery AssistantBeauty ConsultantBecariaBilling SpecialistBooking AdvisorBrand ManagerBreakfast ManagerBrewerBudget AnalystBuilding MaintenanceBuilding OperatorBusiness Development Center RepresentativeBusiness Development ManagerBusiness Office DirectorBusserButcherCadenas HotelerasCajero/aCall Center ManagerCall RepresentativeCamareira de HotelCameriere/aCart AttendantCartified job trainingCash ManagerCashierCashier/ReceptionistCatererCaterer/ServerCatering CoordinatorCatering SupervisorCenter ManagerChauffeurChef d'équipe (H/F)Chef de Garde Mange-ResponsavelChef de Partie (H/F)Chef de partieChefe de CozinhaChocolatierCluster ManagerCo-op placementCoachCommi 1 chefCompliance OfficerComputer EngineerConstruction ManagerContract ManagerControls EngineerCook/DishwasherCoordenador de VendasCoordinador/a de eventosCoordinadora de BanquetesCopywriterCorporate Development ManagerCredit AssistantCustomer Care ManagerCustomer RepresentativeCustomer SpecialistCustomer serviceData Analyst ManagerData CoordinatorData EngineerDatabase AnalystDelivery AnalystDelivery ManagerDemi chefDepartment HeadDepartment ManagerDesignerDesk ClerkDevelopment ManagerDigital MarketerDirecteur des Évenements (H/F)Director of Business DevelopmentDirector of CateringDirector of Employee ExperienceDirector of MaintenanceDirector of RoomsDirector of Student ServicesDiseño/a de interioresDispatch ManagerDocument SpecialistDoor SupervisorDuty ManagerE-commerce ManagerESL TeacherEjecutivo/a contact center/aEjecutivo/a de marketingEjecutivo/a de pisoElectrical ForemanElectricianEmployé Libre Service (H/F)Encargado/a de capacitaciónEngineering ManagerEngineering Program ManagerEntertainerEntry Level SupervisorEntry Level Technical SupportEnvironment Support and Code DeploymentEstheticianEvent SetupExecutive Administrative AssistantExecutive CoordinatorExecutive DirectorExpediterExpeditorExternF&B MüdürüFRIENDSHIP REPRESENTATIVEFacilities AssistantFacilities EngineerFacilities Engineer IIFacility CoordinatorFacility SupervisorField MarketerField Service TechnicianField SuperintendentFile ManagerFinance AssociateFinancial AccountantFinancial ControllerFinancial Systems AnalystFine Dining ServerFitness SpecialistFloor ManagerFront End AssociateFulfillment AssociateGERENTE DE PARQUEADEROSGSR/AGMGardenerGas Station AttendantGeneral Account (Accounts Clerk)General AssistantGeneral MaintenanceGeneral administrativeGerente de marketingGerente de recursos humanosGestionnaire de Stock (H/F)Graduado/a socialGroup HousingGuest Care AssosiateGuest LecturerGuest Security ManagerGuest Servise officerGuide guest through check in processGuvenlikHandlerHandy ManHead of BreakfastHead of Customer ServiceHoliday Planning CounselorHosekeeperHosekeepingHotel AdvisorHotel managerHotelfachmann (m/w/d)HoudekeeperHouse ManagerHouse PersonHouse SupervisorHouseekeepingHousekeeping AttendantHousemenHouseskepingHousing ManagerHuman Resources AdministratorI never worked in this deptIT SupportIT managerInbound Call Center RepresentativeInbound Customer Service RepresentativeIndustrial TraineeIngenieroIngrijitor Spatii HoteliereInsurance ManagerIntern ManagerInventory ControllerJanitor and MaintenanceJava DeveloperJefe de áreaJefe/a de alimentos y bebidasJob (Cross training)Job traineeJournalistJovem AprendizKAZAKHSTANKitchen ManagerKitchen StewardLaborerLaundry RoomLeadLead AnalystLead HandLead HostessLead InstructorLead PainterLeisure ManagerLine Cook/Prep CookLine SupervisorLoan CoordinatorLobby ambassadressLundryMDMVD (Multi Venue Desk)Maintenance CoordinatorMaintenance ManagerMaintenance SpecialistMaintenance technicianMaitnence leadManagement ConsultantManager Departamento ComunicacionManager of Volunteer ServicesManaging DirectorMarektingMarket ManagerMarket ResearcherMarriott Rivercenter HotelMarriot’s Grand ChateauMechanicMember AdvisorMember Services RepresentativeMesa de controlMixologiatMixologistMonitorNetwork AnalystNetwork SpecialistNew GraduateNight Audit (H/F)Night Audit ManagerNo CommentNot applicableNurseNégociatrice immobilièreOPCOPC (Off Property Contact)Office AdministratorOffice RepresentativeOffice SupervisorOperations AgentOperations AssistantOperations InternOperations LeadOrganizerOrlando FloridaPackagerPainterParking hotel carsPart Time Evening and WeekendsPasantePasser l'aspirateur sur les tapisPasteleiroPatient Accounts RepresentativePayroll SpecialistPeferred Guest RepresenativePintor/aPlayer Services AgentPool TechnicianPorteiroPorter/MaintenancePortfolio ProcessingPracticante de comprasPracticante de recursos humanosPrevencionistaProduction ArtistProgram SpecialistProject ControllerProject CoordinatorProject ManagerPromoterProperty Management DirectorProperty Management SpecialistPréposé à L'entretien Ménager (H/F)Public Affairs SpecialistPublic Relations InternPublicistasPulidor/aPurchaserPurchasing AgentPurchasing ClerkPurchasing ManagerQuality AnalystQuality Assurance InspectorQuality Assurance TechnicianRP, contacto a propietarios y referidosReal Estate AgentRealtorReceiving ClerkRecepcionista para hotelReceptionist (m/v)Recreation AttendantRecreation LeaderRecreation ManagerRecruiting AssistantRecruitment ManagerRegional CoordinatorRegional DirectorRelocation SpecialistRenovatorRepresentanteResearch SpecialistReservation Center AssociateReservationistResidence InnResidence ManagerResident AgentResort ManagerResort reservationsResponsable Adjoint (H/F)Responsable de l'entretienRetail Customer Service RepresentativeRetail ManagerRewards RepRoomatenderRunnerRéceptionniste (H/F)SVOASafety CoordinatorSales AssistantSales ClerkSales InternSales Operations ManagerSales SpecialistSales TraineeSales TrainerSales/Marketing AssistantSalespersonSaloneroSchedulerSecretario/aSecretarySecurity ManagerSeguridadSekreterSelf EmployedSellerSenior Administrative AssistantSenior Art DirectorSenior Audio Visual TechnicianSenior AuditorSenior Banquet CaptainSenior Banquet ManagerSenior CounselorSenior Development DirectorSenior DirectorSenior Director of FinanceSenior Director of MarketingSenior EngineerSenior Executive AssistantSenior Financial AnalystSenior Financial ConsultantSenior GardenerSenior Guest RelationsSenior HVAC TechnicianSenior HousekeeperSenior Housekeeping ManagerSenior Human Resources ManagerSenior IT SpecialistSenior Maintenance TechnicianSenior Marketing ManagerSenior MechanicSenior Mechanical EngineerSenior Nurse ManagerSenior PlannerSenior Process EngineerSenior Project ArchitectSenior Purchasing ManagerSenior Quality Assurance AnalystSenior Sales ExecutiveSenior Sales SpecialistSenior Staff AccountantSenior Systems AnalystSenior Tax AccountantSenior Technical AnalystSenior Training ManagerSenior Vacation OwnershipSenoir Vacation Ownership AdvsiorServer de BanqueteServer na área de restaurantesServeur (H/F)Serveur de Bar (H/F)Service AssistantService ClerkService CoordinatorService ExpertService TechnicianShipping and Receiving ClerkSkeepenSlot TechnicianSoftware ArchitectSoftware EngineerSous chefSpa AssociateSpecialist Tours ManagerSr. Regional Director of MarketingStaff AssociateStaff MemberStarterStarwood - LeadStewardessStocking AssociateStore ClerkSummer AssociateSupervisor AssistantSupervisor OperacionalSupervisor/a de mantenimientoSupervisor/a de operacionesSuporvisorSupport ManagerTableristaTalent DevelopmentTask force banquetes.Tax AccountantTechnical AnalystTechnical SupportTechnical Support AnalystTechnical Support SpecialistTechnicien (H/F)Technicien de Maintenance (H/F)Tele MaketingTest EngineerThe Marriott hotel bwiTherapistTo help assist our guestTrainee officerTraineeeUnix EngineerUtility WorkerVOAVacationVacation ambassadorVarious Positions/DepartmentsVegytisztitóVendedor/aVice President of EngineeringVice President of MarketingVoaZaalmedewerksterdeadfin de contratohand wash station and trash compactorhausekeepinghouemenhousinghousmanniceno commentonly on a day coursesalary salonerossstraineetransportation traffic aidÉquipier (H/F)Értékesítési MunkatársОператор-кассир АЗСбагажистพนักงานทำความสะอาดห้องพัก侍應
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Lansing, MIEaston, MDEaston, PAEast Peoria, ILEast Point, GAEast Rutherford, NJEast Syracuse, NYEden Prairie, MNEdgewater, NJEdinburg, TXEgg Harbor Township, NJElizabeth, NJEllicott City, MDElmhurst, NYEl Paso, TXEl Segundo, CAEmeryville, CAEnglewood, COErie, PAErlanger, KYEugene, OREvansville, INEwing, NJExeter, NHExton, PAFairbanks, AKFairborn, OHFairfax, VAFairfield, CAFairhope, ALFairlawn, OHFall River, MAFalls Church, VAFargo, NDFarmington, NMFayetteville, ARFayetteville, NCFernandina Beach, FLFishkill, NYFitchburg, MAFlagstaff, AZFletcher, NCFlint, MIFlorence, ALFlorence, KYFlorence, SCFoothill Ranch, CAFort Collins, COFort Lauderdale, FLFort Leonard Wood, MOFort Meade, MDFort Myers, FLFort Pierce, FLFort Smith, ARFort Walton Beach, FLFort Wayne, INFort Worth, TXFountain Hills, AZFountain Valley, CAFranklin, MAFrederick, MDFredericksburg, VAFremont, CAFresno, CAFullerton, CAGahanna, OHGainesville, FLGainesville, GAGaithersburg, MDGalveston, TXGarden City, KSGarden Grove, 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Park, FLOrlando, FLOverland Park, KSOwensboro, KYOxford, ALOxnard, CAOxon Hill, MDPaducah, KYPalm Beach, FLPalm Beach Gardens, FLPalm Beach Shores, FLPalm Coast, FLPalmdale, CAPalm Desert, CAPalm Springs, CAPanama City, FLPanama City Beach, FLParadise, NVParadise Valley, AZParamus, NJPark City, UTParker, COPark Ridge, NJParsippany, NJPasadena, CAPasadena, TXPeabody, MAPearl, MSPensacola, FLPeoria, ILPflugerville, TXPhiladelphia, PAPhoenix, AZPinehurst, NCPittsburgh, PAPlainview, NYPlainville, CTPlano, TXPlant City, FLPleasanton, CAPlymouth Meeting, PAPocatello, IDPoint Clear, ALPoipu, HIPoland, OHPompano Beach, FLPonte Vedra, FLPonte Vedra Beach, FLPooler, GAPortage, MIPortland, MEPortland, ORPortsmouth, NHPrescott, AZPrince Frederick, MDPrinceton, INPrinceton, NJPrinceville, HIProvidence, RIProvo, UTPrue, OKPueblo, COQueens, NYQuincy, ILQuincy, MARacine, WIRaleigh, NCRancho Bernardo, CARancho Cordova, CARancho Cucamonga, CARancho Mirage, CARapid City, SDRedondo Beach, CARehoboth Beach, DERemoteReno, NVReynoldsburg, OHRichardson, TXRichfield, UTRichmond, CARichmond, VARidgefield, CTRidgeland, MSRiverside, CARiviera Beach, FLRobinson, TXRochester, MNRochester, NYRock Hill, SCRockville, MDRocky Hill, CTRocky Mount, NCRomulus, MIRonkonkoma, NYRosemead, CARosemont, ILRoseville, CARoseville, MNRossford, OHRoswell, GARound Rock, TXRuston, LASacramento, CASaddle Brook, NJSaddle River, NJSaginaw, MISaint Augustine, FLSaint Cloud, MNSaint George, UTSaint Peters, MOSaint Petersburg, FLSaint Robert, MOSalem, NCSalinas, CASalisbury, MDSalt Lake City, UTSan Angelo, TXSan Antonio, TXSan Bernardino, CASan Bruno, CASan Diego, CASandston, VASan Francisco, CASan Francisco Bay Area, CASan Jose, CASan Juan, PRSan Marcos, CASan Marcos, TXSan Mateo, CASan Ramon, CASanta Ana, CASanta Barbara, CASanta Clara, CASanta Cruz, CASanta Fe, NMSanta Maria, CASanta Monica, CASanta Rosa Beach, FLSarasota, FLSaratoga Springs, NYSaugus, MASavannah, GAScarborough, MESchaumburg, ILSchertz, TXScotia, NYScottsdale, AZScranton, PASeattle, WASecaucus, NJSeguin, TXSharonville, OHShelton, CTSherman Oaks, CAShippensburg, PAShreveport, LASilver Spring, MDSioux City, IASioux Falls, SDSlippery Rock, PASmithfield, NCSnyder, TXSolon, OHSomerset, KYSomerset, NJSomers Point, NJSouth Beach, FLSouth Bend, INSouthfield, MISouthington, CTSouth Lake Tahoe, CASouth Portland, MESouth Salt Lake, UTSouth San Francisco, CASparks, NVSpartanburg, SCSpokane, WASpring, TXSpringdale, ARSpringfield, ILSpringfield, MASpringfield, MOSpringfield, PASpringfield, VASt. Louis, MOStafford, TXStafford, VAStamford, CTState College, PAStatesboro, GASterling, VAStockton, CAStoneham, MAStone Mountain, GAStow, OHStratford, CTStuart, FLSuffolk, VASugar Land, TXSummerlin, NVSunnyvale, CASurprise, AZSuwanee, GASyracuse, NYTallahassee, FLTampa, FLTarrytown, NYTavernier, FLTeaneck, NJTempe, AZTemple, TXTexarkana, TXThatcher, AZThe Woodlands, TXTinley Park, ILToledo, OHTopeka, KSTorrance, CATownship of Hamilton, 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Overall Reviews at Marriott Vacations Worldwide

5.0
Marketing Coordinator | Fort Lauderdale, FL | Sep 18, 2013
Marriott Beach Place Vacation Club was and exciting place to work. This hotel was located accross from the beach. Great working environment
Through professional persuasion, procure qualified prospective purchaser to attend a sales presentation of the Marriott's BeachPlace Towers Vacation Club. Coordinate appointments and arrivals with the sales gallery and facilitate a smooth and effective marketing process. Confirmed guest reservation's three weeks prior to guest arrival and greeted guest upon arrival with Welcome Package and gift. Ensured guest understanding of the details of participation for vacation package personal preview tour for the Marriott's BeachPlace Towers Vacation Club. Provide information and when necessary provide concierge services to package guests and owners during their guests stay prior to and after personal preview tour. Handled all guest questions, problems and complaints as they relate to MVCI programs. Qualify prospects according to details of participation of any given program. Provided creative suggestions for new programs or improvements to the current marketing programs in order to maximize efficiency in sales and guest/owner programs. Timely and accurately submitted individual reports, forms, contact sheets, time sheets and welcome packages to Marketing Manager. Exceeded minimum productivity standards as required in the Marketing Coordinators Compensation Plan. •Assisted team in reaching goal for the MVCI December 2008 Owner's Event, $128,300 in volume, $7,547 VPG and 35% in closing. Putting Marriott BeachPlace Towers at record goal for that event. •Improved
ProsExcellent Benefits and supportive team members and managers.
ConsWorked every weekend.
1.0
Marketing Executive | Hilton Head Island, SC | May 31, 2014
Culture of stress and poor job security...
Hilton Head In-house Marketing Executives call owners to schedule a timeshare tour under the premise of concierge services. There is no true concierge tracking or software provided, so actually performing that aspect of the job is a rudimentary task at best. Binders and outlook express. Marriott is embarrassed by the policy that penalizes ME's when an owner no shows or cancels an appointment, so you are not allowed to gain proper commitment from the owner for an appointment. Yes, if more than 19% of your owners no show or cancel, you can lose your job. There are so many ways to lose your job, I honestly cannot list them all here. Hence why everyone on the call center floor spends more time worried they are going to be fired for some made up infraction or performance deficit. ME's are considered the lowest on the totem pole and are looked down upon by the sales side. Sales staff is too egotistical and will blame ME's when they are in a slump. Management perpetuates this stigma by not holding the sales execs accountable when missing opportunities. This is truly one of those jobs where if you play dumb and keep your head down, you can cope and survive. If you have opinions and low tolerance for workplace hostility and drama...it may not be a good place for you. $8.00 an hour plus commissions...the rules change every day; the goals change every day; and policies fluctuate based on managements' whims. Dishonest about required work schedule and will change it on y
ProsIncome potential; benefits
ConsNo job security, high stress, poor leadership, hostile work place, low basic wage
3.0
Senior Advisor | Salt Lake City, UT | Jun 28, 2014
Too many cons that outweigh the pros
Inbound call center. Typical day consists of 15-60 calls from owners that have purchased into the timeshare industry of Marriott. You help them plan and schedule their vacation in all aspects. Some owners ask you for help on what type of things to do at the resort and closest entertainment. What I learned was that even though it's vacation and supposed to be enjoyable, their selected vacation dates are not always available (timeshare) where the inventory was already booked by some other owners and there is limited availability. But there are practices that are behind the scenes that as a floor rep, you don't ever get taught, but it would help you to explain it to the owner. Management: I have never worked for a company where the management was this far disengaged from the daily activities of a typical floor associate. I earned great ratings and was demanded by a lot of owners to be their go to rep based on the service I gave them. But, once I got a good spot where I served Marriott greater purpose (special projects that directly related to decrease customer rescission on purchase of timeshare) and by being on the phones, I was limited in what I could apply for. I expressed interest and asked to be mentored by 3+ managers all to be told "Be the best agent you can be and it will not go unnoticed." Well, 4.5 years later and I was still was a floor rep. You find inconsistencies with management with no desire by the company to fix it. Co-workers: you'll find people
ProsDiversity, learn more about geographical locations, decent wage
ConsInconsistency with HR and Management and typical phone job
5.0
Facilities Intern | Hilton Head Island, SC | Jul 28, 2017
Great intro into the hospitality field
Working for Marriott Vacations Worldwide was not what I had planned on for my summer internship, but when the opportunity presented itself, there was no way I could turn it down. I have learned so much about the "behind the scenes" in hospitality and it has changed the way I look at the industry, for the better. Everyone works so hard to make the experience for the vacation-goers to be memorable and worry-free, and it's really inspiring to see everyone doing their best. Well working working as a summer intern in the engineering department, I got to see the aspects of the maintenance and housekeeping side of things. I truly have a new appreciation for the work that everyone does. Engineering, no matter the problem, how big or small or inconvenient, will do their best to make a potentially bad situation easier to deal with and get the situation taken care of as quickly as possible. I have been up on the roof and worked on some of the AC stacks, helped fix dishwashers, dry walled and painted, fix clock dates and times, tested pools and helped readjust the chemicals and replace piping in the pool rooms, helped fix a wooden playground and fix the guardrails on the boardwalk to the ocean, hung signs, replaced dryer filters, led and managed a 3 week long, property wide, patio furniture build and swap, as well as build the furniture, fixed tvs, run and work in the bike shop, helped housekeeping as needed, and much, much, much more. It has been such a great hands on experience, and I
3.0
Senoir Vacation Ownership Advsior | Salt Lake City, UT | Sep 14, 2017
Typical Call Center
The average day is filled with answering customer inbound calls back to back. The call volume is very high usually being 100-150 calls in waiting. The systems used are outdated but easy to learn. The company culture is very positive. There are options for different shifts for people that need flexible schedules. Job training is provided. When I preformed excellently, I was celebrated and recognized. However, when I was preforming poorly, I felt abandoned and ignored. As soon as I received a written warning I was notified that I would be terminated. The mistake I was making was not violating any federal or state laws and I could have easily fixed the problem had I been fully aware of it. My manager admitted to knowing of this mistake weeks before I was given the warning. This meant that the manager allowed me to continue making the mistake before the written warning was given to me and those mistakes were counted on the warning. I feel as though my accomplishments, contributions and seniority along with the fact that I had never received any warning up to that point did not go into consideration for the warning and threat of termination I received. If someone can stay on the good side of the company it is a great place to work! However, if you falter, the company policy is very cutthroat with little to no consideration for personal situation.
Prosflexible schedules, positive culture, training provided
Conswork load (very high call volumes), cutthroat policies
3.0
Outbound Call Center Representative | Orlando, FL | Feb 11, 2017
Struggle Job,Petty Hours.
I worked here as a Outbound Vacation Sales Advisor a few years ago, so things might have changed since then.I was part time Monday- Thursday and worked only three hours because that was the only shift that was available at the time.It was hard to get full time.They did not have computers only a phone on the outbound sales side of the room and I had to dial phone numbers by hand from a sheet of paper,which was very old-fashioned. Sales quotas were way to high to reach for such little hours I had. I could have made the numbers If I had more hours.Upper Management talked down to you for not making sales.Don't leave the paper in your desk overnight or they will get smart about it.Leads were no good,and management would not give you new leads unless sales were made from the current leads that I already had. After three months of not hitting the numbers,it would be a reprimand.After about 6 months,it would be termination.I quit because I began to get frustrated with management ,little hours and not hitting sales goals.One you leave,don't expect to get hired back because automatically you will be unrehirable status even if you leave a two weeks notice.The training is very lousy and not detailed.Expect to be thrown on the floor after one day of orientation.Only the top performers get fresh leads,therefore hitting the sales quotas each week.
ProsNone
ConsShort hours, hand dialer phone, poor leads, managers breathing like a fire dragon on that neck
2.0
Hotel Housekeeper | Florida | Feb 11, 2018
Plenty of work to do, terrible pay
Busy all the time and physically demanding. No problem. However, the pay is awful. After almost three years, only about $9.75 per hour. Really? As physically demanding as lobby houseman work is, you would think they would have given better raises. Especially when you achieve an average overall evaluation of 4.45/5 score in the second year of employment. Nope, 27 cents is all they could muster. Pathetic! Only five days PTO per year for the first five years service with no carry over, else you lose them. No bonuses or incentives for anyone except the GM, AGM, or the sales representative. Sellout hotel, earn accolades from management company (eg. gold status, hotel of the year), everyone else gets a slice of pizza, a soda can, a pat on the back, a "Thank you very much", and a "Keep up the good work." -- as though that's going to pay the rent. Paid holidays is suspect as Easter Sunday, one of the busiest days of the year, is NOT included. Come on! Family rate insurance is expensive and takes a 3rd of my wages. Meanwhile, office/administrative workers get BETTER insurance options, but the labor is the people who put themselves at risk of getting sick from customers/filthy rooms or bodily injury. Where's the fairness in that? Favoritism is common, though I personally don't have issues with it. But others do, unfortunately.
ProsI work with a great staff of coworkers who work hard for the money.
ConsThe owner is cheap. No one should earn less than $20K starting in housekeeping. Period!
5.0
Guest Service Agent | Fort Lauderdale, FL | Jan 15, 2015
Great Place to Work
This position at Marriott is customer service based. Through professional persuasion, procure qualified prospective purchaser to attend a sales presentation of the Marriott's BeachPlace Towers Vacation Club. Coordinate appointments and arrivals with the sales gallery and facilitate a smooth and effective marketing process. Confirmed guest reservation's three weeks prior to guest arrival and greeted guest upon arrival with Welcome Package and gift. Ensured guest understanding of the details of participation for vacation package personal preview tour for the Marriott's BeachPlace Towers Vacation Club. Provide information and when necessary provide concierge services to package guests and owners during their guests stay prior to and after personal preview tour. Handled all guest questions, problems and complaints as they relate to MVCI programs. Qualify prospects according to details of participation of any given program. Provided creative suggestions for new programs or improvements to the current marketing programs in order to maximize efficiency in sales and guest/owner programs. Timely and accurately submitted individual reports, forms, contact sheets, time sheets and welcome packages to Marketing Manager. Exceeded minimum productivity standards as required in the Marketing Coordinators Compensation Plan.
ProsExcellent Benefits
ConsLayoffs
5.0
Front Desk Agent | Joliet, IL | Dec 18, 2016
Great Hotel with Amazing Employees and Management!!
This was seriously my favorite job I have had so far. I started off working as a housekeeper and then also became a breakfast hostess and laundry attendee. After that I then worked up to becoming a full-time Guest Service Representative. I originally applied for just Guest Service Representative, but when I had my interview with the managers they were wanting me to learn the back of the house and the front of the house. I was bummed at first honestly, but them deciding for me to take that route was the smartest idea ever because it has helped me in so many different ways. I learned amazing customer service skills through this hotel, and have met the most amazing people. I learned my first reservation system here as well. The management for this hotel is by far the best I have ever seen. When I worked here the managers there helped me so much and made my work life so enjoyable! They really cared about all of the guests and made sure if they were any issues with a guest they would reward them in some way, and fix the problem instantly. The co-workers I worked with there were all super close at work and outside of work. There was never any drama, and everyone worked well as a team together to get what we needed to get done each day. The most enjoyable part of this job was seriously everything. I really do not have one bad thing to say about this hotel.
1.0
Chief Engineer | Ogden, UT | Nov 16, 2017
Management is clueless about the issues of the property and benefits
=BEWARE= OF THE OGDEN MARRIOTT.This building is old and dilapidated. Marriott wants highly skilled employees, but only want to pay them minimum wage only. Although, the building has gone under extensive remodeling in 2013, none of the serious issues were addressed or fixed. A fresh coat of paint on the walls and carpet was supposed to be sufficient. This is not a safe place to stay, or work This building needs to be condemned until the owners are forced to make the necessary changes. Marriott professes to be for their employees. This too is a fallacy. there are no benefits for those who work to make the hotel experience the best for the guest. it is said that discounted rates are one of their perks. the problem with this is that the discounted rates are dictated by each individual hotel and not a blanket benefit for the brand.A personal experience, dealing with this so called benefit happened while I went on vacation. I searched for 9 months for hotels under the Marriott brand that would honor their discounted rooms for employees. I have never found one. I instead went to the competition. their rooms were half the price for the same rating (4 stars) it was a sad experience that an employee of the worlds largest hotel chain could not enjoy the promised benefit. it all boils down to greed.
ProsClose to home
ConsToo many to list
5.0
Receptionist | Pasay | Jul 7, 2017
Pro-Active Colleagues and with nice facilities
I am usually part of the opening team, What I usually do is set up all the retail products. After that I go to the gym and check if the machines and equipment are clean and sanitized, then I have to refill the gym towels on the rack. After the gym, I go straight to stock room and get some items to replenish the supply inside the locker room, then after that I've to turn on all the hot facilities. Then, I'll go to the Spa Area to check it and get the burners and have it displayed. Regarding the hot facilities I always make sure that it will not go below or beyond our standard temperature. I am most particular with the safety of our guests. Working for this company is really great. I became more understanding when it comes to dealing with different types of guests. Multi-tasking and not being picky when it comes to a task that needs to be done. The hardest part of the Job is to calm an irrate guest, but if you are able to pacify such a guest, it satisfies you and that is one of my purpose as part of the Hospitality Industry. Also, if there's a language barrier, where you sometimes end up with sign language. You are lucky if the guest has a device (Phone's App) that could translate what she wanted to say to you :). The most enjoyable part is when I am assisting guests who are new to the place, I just have this type of work personality that also applies even outside work. I like giving our guests, on my previous Job a Tour within the Health Club Area and tell
ProsFree Lunch, Free Uniform, Clean Locker Area for Employees
ConsOvertime without pay, No shifting of schedules and 1 day off as a casual.
2.0
Cook/Dishwasher | Westmount, QC | Dec 18, 2017
Good pay, unprofessional employers
Coming into this employment, I thought it would be just another minimum wage job that a typical college student like me have to inevitably go through. However, I have learned tremendously from this experience. Though management was laid back (enabling me and several colleagues to go through shifts without supervision), there was clearly bias in treatment. It was not fair game for everyone. The most enjoyable part of the job is the free lunch. This cut back my expenses, allowing me to save that for more important fees. Also, I bonded with two of the colleagues and made great friendships with them. The job outline did not specify the amount of stress I have to go through to prevent myself from being sacked. There are days where I had to serve, or do dishes for 400+ people. During peak times, the company is still underemployed. This resulted in me having to do a job of 3 other people, and by the end of the work day, I had zero interest in living a normal life. Though it was draining, the reason why I quit was from the apathy I got from my employers. When I resumed school full time, I have sent in multiple requests for hours cut so that I could concentrate on school life. Not only that my requests were denied, but they were ignored completely. I was forced to quit without a 2-week notice due to a decline in mental health. Having to deal with high-class customers who treat me poorly, my experience at Marriott has been nothing short of eye-opening.
ProsFree lunches
ConsStressful

Questions And Answers about Marriott Vacations Worldwide

If you were to leave Marriott Vacations Worldwide, what would be the reason?
Asked Mar 22, 2017
If it was a earthquake or hurricane a bad one
Answered Aug 15, 2018
Relocation.
Answered Jul 17, 2018
What is the interview process like at Marriott Vacations Worldwide?
Asked Aug 13, 2016
The interview at Marriott was exciting and interesting everyday I was shown something new and willing to try
Answered May 5, 2020
Fast, simple, easy, no hassle
Answered Nov 25, 2019
What benefits does Marriott Vacations Worldwide offer?
Asked Aug 9, 2016
Hotel, 401k, Medicare
Answered Jul 17, 2018
I did not opt for their medical/dental plans and I am not sure what they provide now. At the time that I worked for them, they provided all of that plus discounts at Marriot Vacation Club properties as well as Marriott hotel rooms.
Answered Jun 19, 2018
What would you suggest Marriott Vacations Worldwide management do to prevent others from leaving?
Asked Mar 16, 2017
Better travel discount. That is the only thing that keeps me working for Hilton.
Answered Jan 3, 2022
For Marriott Vacation Club palm beach shore occean pointe Singer Island. The director of this hotel must have a solid supervision on housekeeping department specially because housekeeping is an important part of the industry. If you don't treat your associates properly you make them working with stress not happy nothing going to be perfect. The staff leaders of this department has to recognize to work as a team no discrimination.
Answered Jan 13, 2019
How are the working hours at Marriott Vacations Worldwide?
Asked Jul 31, 2016
Overly sporadic and very hard to plan around. The main reason I wanted a new job.
Answered Jan 16, 2018
The hours were good, allowed me time to myself.
Answered Dec 28, 2017