Overall Reviews at Mattress Firm
Mattress Firm has provided lots of opportunities to grow and learn to be a better sales professional. Have lotsof earning potential and great bonuses structure.
Customer Service Representative | Odenton, MD
| Apr 1, 2020
Diversity and fun workplace with ping pong table, free lunch sometimes
The job is repetitive, but does have good management, diversity, and culture.
It is not a bad place to work.
I would recommend this career choice.
Does have free uniforms.
It is a good career to start in and to learn retail and or warehouse operations with a pretty good system in place if the right people are training you.
Enjoyable if you like working with people. Your co-workers make it more enjoyable. Most of the time you do work the store by yourself so the days can be long.
Slow relaxing job with the ability to make easy money
It's a really simple job, to sell a mattress. If you like sales you will enjoy it and do well. It's commission vs hourly, you don't want the hourly.
It does have long hours and it all depends who you work with and the area. When you work alone it can get boring since your typical day is 10 hours.
The culture all depends on your district manager. Some are really into meetings, role playing and calls, others might not.
The hardest part is when something goes wrong that's out of your control and it could lead to loss of commission. You will have to save deals or deal with costumers that aren't your but that's just the job.
Once you have your own location to work in the job is pretty straight forward. Obviously some stores are better than others and politics can get in the way but not much.
ProsDecent compensation, you rack up PTOs, pretty easy.
Overworked and underpaid
They’ll give u more and more responsibilities and no overtime allowed to complete it unless it’s approved first and then ask why u need to work overtime to complete your tasks
Fast paced work environment with decent management.
I learned alot about time management at Mattress Firm. Got along with most of the employees and managers. Pretty straight forward job. Not enough advancement in my opinion.
Teamwork is very much encouraged and a big part of my job.
In my 11 years at Sleepy's, my positions have always required working with fellow employees as well as vendors. Working together as a team, providing input as well as listening to others input, collecting all information necessary to complete a project. Management will give me initial direction and then allow me to work out the project as I see fit. When I present the final product, it is always by or before deadline. Multitasking and prioritizing are a must as there are usually several reports or projects needed at any given moment.
The hardest part of my job is that I always strive for perfection and that is not always possible considering the time and the volume of work that I have.
The most enjoyable part of my job would have to be the people that I work with. We all work well together with a mutual respect for each others opinions.
Proshealthcare, discounts, 401K, in house cafe, location
Consthere are times when i must work through breaks in order to complete a project
A typical day would be to open warehouse, set up delivery's for orders that are going out. Maintain the day to day operations, satisfy customers as they come in for their product, shipping/receiving, dispatching, checking and confirming that the correct product is going out to customers homes. The most challenging part of this job is that there are many different task and responsibility's running the entire warehouse on my own with minimum assistance. The most enjoyable part was assisting my colleagues and guests.
ProsGreat pay and benifits
I would recommend sleepy's to anyone that would like to work inbound sales, great salary, Good benefit, Great Culture, Management is great. The people you work with are great
SLeepys was a great place to work, In order to apply, go to sleepys.com, or you can have you e mail put on the website, and when job opening comes up, you will be notified