Overall Reviews at McKesson
Senior Material Handler | Middletown, PA | Jan 13, 2019
Horrible Management and Communication
When I first started at McKesson I loved everything about it and tried to refer many of friends. Then the longer I was there I realized they will not accept anybody you refer because they don't want to pay you the referral bonus or just because they don't like you enough as a person. There is no chance for advancement in the Middletown location unless you are a person who constantly tells on people all day long, that is the only way you would even have a chance to become a lead. Management is horrible, every Warehouse I've ever worked at the DC manager would try to show his face whenever possible even if it was just to come out walk around and say hi or pack a box and have a conversation with the line workers. At McKesson you don't get that the manager sits in his office all day long the only time you see him is when he's threatening your job eating the free food in the break room or smoking a cigarette out in his car. Employees have asked him several times to start showing his face more and showing he cares what we have to say, every time he would say he was going to cut his work down so he would have a chance to step out of his office and see us and then another couple months will go by, getting nowhere. Their equipment is some of the crappiest equipment I've ever had the privilege of driving on they spend more money on the mechanics that come in and fix it every day than what it would actually cost to get a new or gently-used machine. In 2018 we were the number one DC of t...more
Consmanagement, favoritism, Relocating
Quality Assurance Analyst | Irving, TX | Oct 3, 2018
Ability to proactively identify trends, recurring problems, non-compliance issues, and risk; suggest and implement resolutions in a timely manner.
Review Customer Surveys and Escalation Trackers for several functional areas to determine if improvement in QA process/procedures is necessary
Held monthly or quarterly QA Calibrations for new hires/existing agents/supervisors/managers and QA analyst
Created and maintained training packages for agents who fall below department threshold
Attended required training sessions for functional areas to learn department processes and procedures to establish QA attributes
Acted as subject matter expert and resource to Quality Assurance team
Assisted with training agents/specialist and cross training QA team members
Assisted with status reports creation, communication, and presentation
Identified inconsistencies with requirements and recommended modifications - Reports evaluation findings to QA Supervisor and escalated issues as needed
Ensured function is operating per user requirements and conform to Macro Helix guidelines and Standard Operating Procedures
Performed quality assurance for functional areas as assigned
Completed high level special projects for internal/external customer service
Interacted and worked cohesively with all functional area Leadership Teams to improve the QA process/procedures
Developed/Updated assigned sections of Functional Team Documentat...more
Senior Material Handler | West Seneca, NY | Dec 12, 2019
Major issues with this specific branch
This local Distribution Center branch has major issues spanning multiple areas such as management, staffing, consistency, and downright favoritism. Enjoy working well over 40 hours a week at times, while working nights, therefore sacrificing any semblance of home life.
Management are only worried about themselves and will not actually care about solving issues related to the environment. Will play favorites with certain employees whom have their ear and will act on that relationship. These bad eggs spoil the environment and culture of the workplace and will effectively make working with them miserable and akin to walking on eggshells.
Too focused on quantity of work as far as numbers of lines pumped out per month and will feign as if they care about quality, but quality only matters to a point. Will expect you to even sacrifice your quantity with arbitrary rules they put in place, without effectively testing and rolling out proper time allotment for that task. Therefore you may find yourself receiving less incentive money for more work because of these practices. When management is challenged on these issues, you will receive the general "We are working on it" response which could take months or never to actually achieve even a middle ground resolution.
These core issues make hiring and staffing an issue with a very high to absurd turnover rate. Which creates more pressure on the existing employees to leave. However many cannot as they have invested so much of their...more
Case Manager | Scottsdale, AZ | Jan 27, 2020
Do not work here through a Temp Agency
I was brought on to Mckesson through a temp agency that gave a to of false information about what the job was going to be like and what the future with the company would be like. When I got to Mckesson on the first day I realized that this was a mass hiring which they call the "blizzard" for the beginning of the year when insurance benefits restart in order for us to call insurance companies for patients. We were set up in rooms with cheap foldable tables and chairs, with 3 computers to each table and barely enough room between everyone to move. We were treated like cattle throughout the entire time I was there. The temp agency told me that after the first 3 months of being there we would be able to be hired on at a full time employee through McKesson, however I was told something much different once I started there. It was rare for people to actually get hired on as a full time employee and even when you did, it still wasn't a good company to work for. The managers throughout the "blizzard" only liked the people who sucked up to them rather then the people who were good at their jobs. People would be there one day and gone the next because the temp agency would tell them not to come back just because a manager didn't like them. I am a very hard worker and had no issues with my manager, however I realized that there was no way that I would want to continue on with this company even if I was offered an opportunity. When we completed the "blizzard" work, there was nothing else ...more
Certified Pharmacy Technician | Everett, WA | May 24, 2020
I was hired on as a contractor for 6 months before they had to decide whether or not to hire me directly. About 4 months in I was called into the manager's office:
◦My contract was "unexpectedly cancelled"
◦I was first told that I wasn't progressing at a fast enough rate, so i asked for specific examples
◦Before I could point out that I've had nothing but glowing feedback on my performance, with the numbers to prove it.... The manager changed the subject and said there were complaints from all the leadership saying that I would often not be at the station or task I was assigned
◦I asked him for specific instances as I was sure I've never shirked my tasking and there must be some sort of misunderstanding
◦He cited my resistance to doing sorting tasks in a clear fabrication because everyone knows I enjoy sorting more than anything else we do there. Also, I'm often pulled from my assignment to help the other team members and I always hope it's sorting. Even if it isn't however, I always immediately switched to whatever task they assigned me
◦It was clear to me he wasn't interested in the truth when he would not let me get a word in edgewise to defend against his disjointed excuses, and declared that this was not up for debate and I was to be terminated immediately.
◦Looking back at the interaction, it's clear to me that the truth must be that he was tasked to fire me for some unknown reason, and had nothing to work with, so he chose to create falsehoods and...more
Material Handler | Salt Lake City, UT | Jan 10, 2020
No ambition? No life? Don't want work-life balance? Apply at McKesson!
The material handler position at Salt Lake City, Utah for McKesson is for those who aren't advancing their lives in terms of career, academics or athletics. It is for those whose lives are sustained by still living at home, or still in their mid-twenties. The job is ideally for people who have decided to buy automobiles that will take ten-plus years to pay off (read: they can't really afford the vehicle and all the associated costs of wear, tear, maintenance and insurance). Why buy a luxury or high-performance automobile if all you're doing is driving it to work, with a small commute (or in rush hour) and if you work nights? I digress; this job is for masochists who suffer from the 'Classic American' syndrome that pain and suffering (and ignoring your body's way of telling you something is wrong), constitutes hard work. It is the epitome of 'work hard' (and don't work smart). Energy drinks and cigarettes -- do I need to say anything else about this job that says there is no work-life balance?
How do I begin to describe the standards? Standards demand you overexert yourself for the myriad of variables that may come your way: using Shepard hooks to pull product, tearing non-environmentally friendly plastic covering all that Gabapentin and Metformin, because, standards include cleanliness to make your bosses' bosses look good for corporate; a standard I'm told is seldom seen at other Distribution Centers. And if you aren't going fast enough, chances are good that all those v...more
Business Process Analyst | Scottsdale, AZ | Jun 9, 2019
I loved my position at McKesson until they decided to move my position to build a team of others with my job title. Unfortunately it was good in theory but the person they chose to lead the team was a bad choice. This person was big on picking and showing who their favorites were. This person was also of the mindset that all of their ideas were the best ideas and everything else was garbage. They were fast to put you down in front of others and very hesitant to provide any positive feedback. I knew working with this individual would not work for me because although I am more of an independent worker (and couldn't stand the migromanaging) when I do collaborate I like to actually accept new ideas or debate them constructively. Additionally this supervisor allowed me to know how much a peer was making because she carelessly attached his HR paperwork in an email to me. This peer was making thousands more than me even though they were brand new with no experience. I talked to the supervisor about it and was informed that my salary was about 6,000 less than the minimum budget for my role. They said they would do something about it but month after month put it off. Eventually I was given a 0.51% merit increase bringing my salary up less than $300/year. The whole situation gave me severe anxiety and mentally depleted me. I attempted to speak with my bosses boss to adjust my salary and that person very aggressively told me to just deal. I got the same response just trying to get the ...more
ConsShort or no breaks, low salary, bad management
User Experience Designer | The Woodlands, TX | Apr 20, 2020
Worst group of people I’ve ever worked with
When you’re hired for your expertise and ability to bring out the best in people and your projects, and then you’re told to not do any of that, therein lies the problem.
I was hired at McKesson to help them create the best software on the market; but the team did not want innovation, they did not believe in industry best practices/standards, and they all around were just overly opinionated with glass egos and were awful.
So what were the problems?
1st: My start date was delayed even though they were really aggressive with needing me to resign from my other job to come aboard with them.. So, I went from being paid, to not being paid for over a week.
2nd: My ideas were stolen on multiple occasions and presented as someone else’s to stakeholders and end users with my manager present at both times... Why weren’t the ideas presented as ‘The Teams’... hmmm.
3rd: Lack of family values. You are expected to participate in ‘Virtual after work hangouts’ every Friday for 2 hours after work to ‘bond with the team’... But why would you want to bond with people that have a complete lack of empathy and respect for you while on the job?
4th: After an actual Oncologist who used this software validated all of the things I’d proposed I was dismissed from my contract later that night. You’d think I would have gotten a ‘Good Job, we’re glad your on our team’ but no, it was the opposite.
Overall opinion of of the environment while I was there... It’s one of two things.
| Duluth, GA | Oct 10, 2019
Culture varies by Business Unit
The culture that one reads about with regard to McKesson is not representative of the culture in the distribution center. There is no work life balance for hourly or salaried personnel. The work days are between 10-15 hrs long. The leadership team are not clear in their expectations. There is new hire training for floor associates but, no training for leadership, supervisors or managers who are newly onboarding from outside the company. There is no genuine focus on employee health and safety-just the gratuitous box checking activity handed down through corporate direction. The turnover is high and the employees who have high tenure manipulate the direction of the organization. Middle management is undercompensated and overworked. Ideas and suggestions are not welcomed or regarded in reality. The open door speak is there but, not followed or adhered to. The entire DC leadership team has turned over twice in the last two years. Human Resources was replaced by automated recruiting software and representatives on a toll free line (which has limited hours). The building and equipment are antiquated and in a state of disrepair and break down often.
I learned that honesty is not the best policy. I learned that you don't need to work hard at your job to succeed but, work hard at manipulating the right people and definitely being political. Hard work and commitment to achieving company goals are not the true objective...it's protecting egos, covering yourself, and no...more
ConsWork Life Balance, Healthcare costs, Poor Leadership, Poor Training
Systems Administrator | New York, NY | Apr 27, 2019
Too many chiefs, too many meetings, no decision making
There was a lot of promises, however, few fulfullments. It's a shame that a Fortune 5 company is so disorganized, and so top heavy in management, that little actual work gets done.
McKesson has lots of lofty goals, and HVS has a good, if unrefined product. There are no two implementations alike and the their high volume phamacy solutions are far from turnkey. That said, they do show promise, however, the software that runs the systems requires customization for each site, and never seems like a complete, enterprise level product.
The site I've worked at was a McKesson run site that, for numerous reasons, couldn't meet the needs of the customer. The contract was a one-sided mess, the software was incomplete and unrefined. Introductory training on the software and hardware was nonexistent - it was basically trial by fire for anyone coming on board.
Support from upper management was never quite there, and requests for modifications were pushed to the back of the line, unless a larger customer needed a similar modification. Opportunities to refine and improve software interface, options, performance and functionality were missed on numerous occasions, so polished product to present to potential customers does not exist.
Their benefits packages are standard cheap as possible premiums, high deductible plans. HRA plans were done away with, only remaining plans are HSA accounts. PTO is fairly generous.
Job titles are NOT reflective of industry standards. A System Adm...more
ProsDecent pay and PTO