Overall Reviews at Medline Industries
Technician | Redmond, OR | Nov 5, 2018
Poor wages, no room for advancement, unappreciated work.
Started out as such a great place to work, but lately it's hard to find reasons to stay. This has become very apparent, as there are consistently 8+ job openings at any given time that can't be filled. The turnover rate is incredibly high. Once people start and see the type of work they have to perform for a minimal amount of money, they don't show up the next day. The wages were just recently increased, but are still not enough to compete with the current job market or growing cost of living. You can work at a fast food place for the same starting wage. They do offer benefits and PTO, as well as holidays...which I know is hard to come by. However, this job is high risk, requires months of training, and is monitored by the FDA. It's not simple work by any means. Raises are minimal, and based off a really poor judgement system. I've actually been told by a manager, they are not allowed to give a perfect review, even if it's deserved. There are people there who have been there 10+ years, making only a couple bucks more than new hires.
There is absolutely NO room for career advancement, as they pride themselves on. Unless of course, you win the popularity contest. Talent, tenure, drive and knowledge have no effect on being able to advance. They will hire someone from the outside, for an entry level position, who will need much training to know the entire process, simply because they have a Master's degree(which is not required for the position).
Many supervisors(not all)...more
ProsMonthly catered lunch, some great co-workers, PTO, sick time, benefits
ConsNo career advancement, favoritism, poor management, low wages, unprofessional behavior by higher ups
Warehouse Worker | Rogers, MN | Dec 13, 2018
An ok workplace. Not recommended
I worked here no longer than 3 Months and in 3 Months this is what I realized about this place.
The good things about this company is that they pay good, have monthly bonuses based on productivity and how fast you can comeplete a picking order, frozen TV dinners in a freezer if you’ve forgotten yours. Smoking on property. Two paid 15min break and One paid 30minutes lunch. Straight away system, when picking you go one direction. No back and forth unless you skip the location or there is a problem and you come back to it.
Now the bad things are coworkers, specifically Rogers Location, same with management. From my experience there are a lot of hate to each other as this place isn’t a “Team” based place. Especially when your bonus depends on your speed and productivity, everyone is for themselves. Management has a rule, “If you come across a problem fix it or you’re the problem”. By this, it means if you come across a location, let’s say A1b2, and there is cardboard there write down the location turn it into management they’ll take care of it. But never does. After turning in so much, they tell you or talk behind your back saying you complain too much. Long hours, there are two shifts, 8a-4p or 11a-7p. But then again, work is done when work is done. I was told at my interview here and there they’ll have Mandatory OT. In my definition Here and there is maybe 2-3 days out of the 5 day week. But their here and there definition is 5/5 day week. Working 8-12 hrs depending on...more
ProsBenefits, Pay, Bonus, Free Food, PTO
ConsMicromanaged. Long working hours. Toxic Environment. No Team Effort. ETC.
Shipping Supervisor | Rogers, MN | May 30, 2019
Extremely toxic and bad managed environment
Medlines work culture is and has been extremely toxic. It’s a performance based system to where it’s difficult to get help because of the impact it will have on your performance or “numbers” so people are either at the worst not willing to help or ignore you or on the other end just do whatever thing you’re having issues with for you cause they don’t wanna stop cause it will affect them negatively. So the training aspect is not very good. Sort of a sink or swim mentality. The hours can be negative to some being you have to stay until the work is finished. So that means either a 10hr-12hr day. The work fluctuates so there isn’t any method to the madness it’s just you stay until it’s all finished. Culture has been bad for the 2 + years I’ve been there. Management is the preverbal “boys club.” What I mean by that is they all are good friends and have used that to move themselves into positions of power even if they lack the skills to be successful leaders. The whole Rogers location is disorganized chaos and none of the leaders or management know what to do. But the employees suffer for such callousness because when everything is going badly, you can find the leaders doing nothing to help the situation in a positive manner. Wether that is hiding inside the office or watching videos on there cell phones. Wages are far below the average for the type of work. But they use the bonus system as a guise for underpaying there employees saying that if you work hard that you’ll be compensa...more
ProsWorking indoors, table pool and basketball court, free food, employee discount
ConsMicromanaged, toxic, deceitful, belittling
Trainer | Lacey, WA | Sep 2, 2018
Productive and Serious warehouse with high job security
Due to the industry, (it's a warehouse job in the medical supply field) the job security is pretty much guaranteed, so that's a plus. The downsides are that you can't leave until your workload is completed, since orders *must* go out. It's medical supplies that hospitals and home care providers HAVE to receive, so leaving at the supposed "end of shift" doesn't happen. Supervisors do work hard to lessen overtime, but it is a given and I'm hoping that the work/life balance improves as the company grows and hires more team members.
As with any warehouse job, if you play politics and do what you can to be noticed as well as do a decent job with your work you will be looked at for promotions and it's not difficult to move up. However coming in and doing your strict job outlines will get you paid (nice bonus incentive programs too!) but you won't move up anywhere without making friends. Best part is definitely all the employee benefits and the incentive pay programs in place.
This company does what it can to at least attempt to show employees that the corporation cares, which is more than most companies so I applaud them for this. We received a Christmas bonus, free holiday turkey or ham, lots of barbecues and catered lunches, free passes to local events, and a bunch of other small gestures that add up to make it a decent experience here.
They reward perfect attendance, high accuracy, fast performance, and a few other categories but you can definitely make additional mone...more
ProsBenefits, healthcare discounts, incentive pay, holiday events, competitive pay
Conslong days, lots of employee gossip, every-team-member-for-themselves-mentality
Director | United States | Feb 26, 2019
Uncontrolled growth could lead to future challenges
Medline Industries is a medical supply manufacturer with distribution capabilities able to provide services throughout the entire continuum of care for a hospital system. The percentage of self manufactured & private label products offered by the company currently provides the company with a competitive advantage in the market. Because Medline can offer low distribution markup's on an extensive list of products, the total cost to a health network is significantly reduced.
This has led to a steep revenue ramp over the last few years, with the company gaining significant market share at the expense of one primary competitor. The investments being made by the ownership of this privately held company are notable. Significant expansion in infrastructure is underway with a focus on facilities, technology, and personnel. The future is bright for Medline.
Because the company is privately owned, not all employees are able to reap the benefits associated with the remarkable growth. There is not an ESPP, Additionally, the compensation is approximately 20% - 30% below market for some specialized positions. The sales team does very well, but others do not.
The culture of the company is entrepreneurial. The fifth generation of family leadership is making its way through the ranks of the organization and there is every reason to believe that the positive results will continue.
It would be nice to see career progression, or for the broader employee base to be able to sha...more
Order Picker | Temecula, CA | Dec 10, 2019
Great place to work until you ask questions.
This was by far one of the best jobs that I have ever worked at. Until accidents happened and people changed. The job is very easy and I was good at it. My female team leader (who came with us from second shift to first shift) and the security guard at Medline are the only people from management to the people in HR and the offices that I trust. You can read fake from a mile away. My manager was a great person until we all switched from second shift to first shift. Then everything changed when he was more worried about pleasing his boss then looking out for us workers. He told me stories about all the times he had messed up and been sent home and suspended but the two mistakes I made cost me my job right before Christmas and now I am struggling to find work, and of course no one cared because their salaries and pay do not change. They gave me the whole your numbers and attitude are great but safety is first. The warehouse supervisor was like a groundhog who only came out when he needed to, my manager feared him which was sad because he was never like that on second shift. The supervisor is your typical tool; he thought he was too cool for school but super misogynistic and full of himself. The incidents I was involved in I was upfront and did what I needed to, but I truly feel I was too expensive to continue paying and the accident was the way to get rid of me and seeing that it was a predominately Hispanic environment, it's easier to get rid of me and bring in more Hispanic wo...more
Inventory Coordinator | Shepherdsville, KY | Jan 14, 2019
Direct Workers Great, Indirect Workers get shafted.
This is a Typical Pharmaceutical Warehouse Job.
Lives are on the line, blah blah, so you work until all orders are out for production. Typically 9-12 hours, with occasional outliers, most typically affected by call outs.
Receiving works 9 hours tops, but if they need extra hours they end up working Saturdays, about 1-3 a month last time I noticed, which was a few months ago.
They attempt to combat callouts by regularly providing bonus' for showing up on predicted heavy days, and thank people for coming and staying by providing bonus' when they work extreme shifts.
This is all on top of the usual Individual attendance and productivity bonuses.
I have witnessed Employees being promoted to leads and alternative promotions within 3-12 months, presuming they are in good standing.
Unfortunately, this is not a job where you can excel outside of Production or Upper Management.
Twice in the last 5 months they have provided raises to the production staff, and left their promotion staff.. Inventory, Business administrators, trainers, leads... to either no raise or minimal raises.
In this time, the Inventory staff starting wages went from $2.5/hr more than starting production, $1/hr over after their initial increased raise period. to $1/hr over their starting production and $1/hr -Under- after their initial increased raise period.
The best part of the job is that they appreciate hard work, and will reward hard work, on their production staff. This is a two-fold bonus....more
Warehouse Worker | Havre de Grace, MD | Nov 8, 2018
Let me give you a word of caution with this employer:
It all started when I was a temp, things were great. I had plenty of time to do what I needed to do. Then, I became permanent here. More work and more hours till I lose my mind. Much later, now, it's less hours with more help to make things less stressful. We're moving to Perryville in another year. Awesome. Now, we're changing the rules because one person hates smokers after it being allowed for 15 years. No smoking on the property, even in own car on parking lot. I can't stop smoking after 20+ years. It isn't just the smoking policy, either. The micromanagement will drive a sane person absolutely bonkers, and if you ask them for something simple like office supplies or more semi-functioning RFs or RF batteries so we can WORK, it'll be months before you get it if you get it at all. The co-workers and management talk a good game about caring for their co-workers, but I have never felt more alienated in my entire life. Also, the co-workers and management will bully you for feeling this way. The management seems to take pride in making every employee jump through hoops with their "constant improvement" aka whining. If they don't get what they want, they throw a temper tantrum like a 5 year old when you take away his ice cream. The hardest part of the job is trying to meet management's lofty demands. It feels almost like prison. If you don't do what is expected of you the way they want it done when they want it done, you ge...more
Prospay, too many work clothes
Consoverbearing management, lack of coordinated teamwork, morale
Warehouse Supervisor | Shepherdsville, KY | Jan 14, 2019
Excellent place to build a career in management.
Privately owned company with family values. Excellent leadership at the executive level, hit and miss at the local branches. Medline is growing at an extraordinary pace, lots of new hospital accounts picked up every month, opportunity to move up in management is huge. Fantastic outlook in the future and job security.
Culture pushes high standards in terms of accuracy and performance. If you take care of Medline, Medline will take care of you. Substantial bonus pay out with reasonable goals to hit.
Typical day revolves around managing 20-30 employees, printing out work, motivating and coaching employees to hit goals, disciplining team members that fail to hit standards.
The most difficult part of the job is long hours. Hospitals never stop, so you must work until the job is done. 10 hrs a day minimum, 12 hour days on average. I have done 16 hour days. Also, the engineering standards for performance can be too harsh in certain functions but the engineers do not wish to improve this. I worked for a terrible manager (who had no idea what he was doing) for a long stretch of time which really tested my patience with the company, but I toughed it out because I believe in Medline's vision and their executive leadership. My new managers are excellent. They set high expectations but also guide you in a path that allows you to progress in your career. They also take care of me when I need it. 2 years ago I would have rated it 2 stars, now I am pleased with the company's direction ...more
Forklift Operator | Wilmer, TX | Jul 31, 2019
Worse place I've worked
Worse place I've worked in 15 years! You wouldn't think so since they're a Major Corp. The lure people in with talk of bonuses which are unattainable in certain positions. They operate on a system that times your every move, which would be a big deal if they trained you properly. It's an intricate system that's very detailed. Still you'll be held accountable for production in a system your unfamiliar with. There's no word to say how much their training is insufficient, the company is unorganized, the people are rude, they lie SO MUCH, they force you to work 12hrs a day 6 days a week, even 16 hour days back to back. Mostly because management text doesn't know how to manage the workflow which leaves the employees as scapegoats that's when they say it's because people aren't working or showing up to work when in actuality they are. if anything is because when people finally get in the job they see what they weren't told in the interviews and orientations and they quit the first week or two. Only 5 or 6 people have been at this location more than 5 years. Even the supervisors run from this place! Turn over rate is thru the clouds... And for good reason! They have a no talking policy so if they see you chatting, even for a second, even work related, it'll be an issue.
ProsAll the overtime you can handle
ConsNo work life balance, horrible training