This company has great values as long as they stick to them. It is a competitive, performance based environment, that definitely has lots of room for growth and opportunity if you work hard daily to prove yourself. The pay is decent and bonuses can be nice as far as being a warehouse operator. Benefits are good enough and not too costly on the insurance.
I used to really boast about this company and would recommend it to anyone I knew who was looking for employment, especially during Covid-19 since Medline will never be out of work. I would still recommend it to someone who isn't necessarily looking to keep the job long term.
The problem with Medline is the upper management. At a branch level, everything was great, which I'm sure this varies between locations. The whole team really had their stuff together when I started working there and I could genuinely say that I felt valued and didn't mind coming to work every day. Unfortunately, Medline's senior management and HR have started to micromanage every aspect of the work environment.
The leadership team has so much meaningless work piled onto them that they can't spend any time in the warehouse to actually monitor the operation. As a result, employees are not getting the 1 on 1 time that they need to improve. Turnover is high and continuing to increase due to lack of true leadership and compassion to help their employees succeed. This doesn't make much sense considering most of the leadership team's bonus is directly aff
ProsGood benefits, performance based environment, decent bonuses, opportunity for growth
ConsLack of accountability and trust, lacking job security, micromanaged, bonuses for branch management are a moving target, HR controls everything
Poor wages, no room for advancement, unappreciated work.
Started out as such a great place to work, but lately it's hard to find reasons to stay. This has become very apparent, as there are consistently 8+ job openings at any given time that can't be filled. The turnover rate is incredibly high. Once people start and see the type of work they have to perform for a minimal amount of money, they don't show up the next day. The wages were just recently increased, but are still not enough to compete with the current job market or growing cost of living. You can work at a fast food place for the same starting wage. They do offer benefits and PTO, as well as holidays...which I know is hard to come by. However, this job is high risk, requires months of training, and is monitored by the FDA. It's not simple work by any means. Raises are minimal, and based off a really poor judgement system. I've actually been told by a manager, they are not allowed to give a perfect review, even if it's deserved. There are people there who have been there 10+ years, making only a couple bucks more than new hires.
There is absolutely NO room for career advancement, as they pride themselves on. Unless of course, you win the popularity contest. Talent, tenure, drive and knowledge have no effect on being able to advance. They will hire someone from the outside, for an entry level position, who will need much training to know the entire process, simply because they have a Master's degree(which is not required for the position).
Many supervisors(not all)
ProsMonthly catered lunch, some great co-workers, PTO, sick time, benefits
ConsNo career advancement, favoritism, poor management, low wages, unprofessional behavior by higher ups
A typical day of work would include reactive fire fighting because of inefficient processes and poor planning. You're typically expected to arrive early, skip/work through lunch, and work late. Especially when in a role that deals directly with the sales force, you should expect to receive irate phone calls from sales reps because they "run" the company.
There is no system of accountability for how sales personnel treat operations and support employees, but the operations and support employees are expected to treat sales personnel with the utmost respect regardless of how they have been treated. In this aspect, the culture is quite toxic and stressful.
Mid level and upper management is purely a game of cutthroat politics. The more people you can manipulate, the more control and power you will have. Most of upper management has no clue of the discontent at lower levels of the company, resulting in high rates of turnover. It's commonly known that management often hasn't the slightest idea what their employees are actually supposed to do. Lower management is called "the working managers'. This is where the disconnect happens. The "working manager" role often is a salaried position in which you are required to work no less than 50 hrs per week. Other than the functions of their department, they have a full time work load and have no time to deal with their employees. In the common event that this "manager" was hired from outside of the department, they have no knowledge of the
Proscheap lunches, free employee gym
Consno work/life balance, highly political, management does not respect workers, no training process
The people and management teams that I personally worked with while I was with Medline we’re great. The company definitely cares about training it’s associates before they begin their work with the company and is focused on highlighting the importance of what they do and what they’re involved with.
For reference - this is based on a perspective from a smaller warehouse location that was brand new and my employment took place in 2019. The system in which the warehouses operate by is insane. How the entire operation runs off of the expectation of same day and overnight deliveries to hospitals and continuously presses onto team members and management that these deadlines are a literal life or death situation, including for completing order picking without a single mistake whatsoever, is not even remotely reasonable, especially in locations that are short staffed and desperately struggling to meet the base level standards and expectations with the lack of resources and help that they have to utilize.
The system that the teams, including the leads and supervisors, runs off of is limiting towards allowing assistance from other departments and their associates because of how it can negatively impact their times and ratings if they help in others areas when needed. Different departments have different priorities in their ratings and it always creates a negative impact to jump around in different areas of work, even if it’s assisting in creating a positive impact overall in those
ProsFrequently catered lunches, great people and management.
ConsLimited bathroom breaks, required overtime, no set scheduled hours, difficult to get promoted
I worked here no longer than 3 Months and in 3 Months this is what I realized about this place.
The good things about this company is that they pay good, have monthly bonuses based on productivity and how fast you can comeplete a picking order, frozen TV dinners in a freezer if you’ve forgotten yours. Smoking on property. Two paid 15min break and One paid 30minutes lunch. Straight away system, when picking you go one direction. No back and forth unless you skip the location or there is a problem and you come back to it.
Now the bad things are coworkers, specifically Rogers Location, same with management. From my experience there are a lot of hate to each other as this place isn’t a “Team” based place. Especially when your bonus depends on your speed and productivity, everyone is for themselves. Management has a rule, “If you come across a problem fix it or you’re the problem”. By this, it means if you come across a location, let’s say A1b2, and there is cardboard there write down the location turn it into management they’ll take care of it. But never does. After turning in so much, they tell you or talk behind your back saying you complain too much. Long hours, there are two shifts, 8a-4p or 11a-7p. But then again, work is done when work is done. I was told at my interview here and there they’ll have Mandatory OT. In my definition Here and there is maybe 2-3 days out of the 5 day week. But their here and there definition is 5/5 day week. Working 8-12 hrs depending on
ProsBenefits, Pay, Bonus, Free Food, PTO
ConsMicromanaged. Long working hours. Toxic Environment. No Team Effort. ETC.
I worked at Medline's B43 branch for close to 2 years. I worked in a handful of positions during my time however given the way job titles work there my pay remained the same.
Typical days started with a morning meeting then you're assigned your tasks. Things are heavily automated so once you received your task it's pretty straight forward what you need to do. There are quite a few things you can do but it you're pretty limited unless they teach you how to operate some of the heavier equipment and machinery. Once you get going most of your thought process is just replaced with either following on-screen instructions or listening to a robotic voice tell where to go next.
Most people were friendly and the people who were institutions didn't seem too drained from working there 5+ years. However management was hit or miss. For example my direct supervisor was easy to talk to and capable of making jokes but sometimes when I expressed concerns of corners that fellow employees were cutting that made my job and the jobs of others harder it was met with apathy. To their credit though when I escalated the situation to a manager above their head I wasn't met with retaliation.
The culture is seems great when you first start. You are usually enticed with what looks to be a great bonus program. Basically you can earn considerably more money on top of your paycheck by working fast and precise. However depending on what job your assigned can make this easy to max out or almost impos
At B02, I learned/trained on every equipment in a crash course training. Getting certified on new equipment coupled with learning a new task such as picking is short lived. Some don’t even finish their learning curve to gain full experience. For example, you can learn a new task for a week but then can be placed to do something else and struggle the next time you go back to the previous task. (So take notes). No proper rotation of jobs/duties learned (Some employees always are allowed to be on same equipment daily making good time on pro track to obtain bonuses while others struggle). Severe favoritism on the shipping side displayed by supervisors and leads.Be prepared for Last minute mandatory overtime. Pro track seems to be flawed and written delays always late before performance reviews (No proof of implementation on employee side, but Management only). Meaning your fate to make good pro track time is in the hands of those submitting them into the system I.e. Supervisors or office personnel. Observation is utilized to monitor speed of work to adjust pro track monitoring. The more proficient you become at tasks, the less time you’re allotted to maximize bonus opportunities. Equipment: some are outdated which affects performance (You only can go as fast as the machine allows you) and others are newer and perform a lot better but rarely are accessible due to earlier shift advantage. The better equipment is often stationary with notes saying “in use” for hours while replenis
ProsGreat incentives when in reach
ConsLast minute Overtime, Partiality of Employees against others, Training differences, Unfairness
Medlines work culture is and has been extremely toxic. It’s a performance based system to where it’s difficult to get help because of the impact it will have on your performance or “numbers” so people are either at the worst not willing to help or ignore you or on the other end just do whatever thing you’re having issues with for you cause they don’t wanna stop cause it will affect them negatively. So the training aspect is not very good. Sort of a sink or swim mentality. The hours can be negative to some being you have to stay until the work is finished. So that means either a 10hr-12hr day. The work fluctuates so there isn’t any method to the madness it’s just you stay until it’s all finished. Culture has been bad for the 2 + years I’ve been there. Management is the preverbal “boys club.” What I mean by that is they all are good friends and have used that to move themselves into positions of power even if they lack the skills to be successful leaders. The whole Rogers location is disorganized chaos and none of the leaders or management know what to do. But the employees suffer for such callousness because when everything is going badly, you can find the leaders doing nothing to help the situation in a positive manner. Wether that is hiding inside the office or watching videos on there cell phones. Wages are far below the average for the type of work. But they use the bonus system as a guise for underpaying there employees saying that if you work hard that you’ll be compensa
ProsWorking indoors, table pool and basketball court, free food, employee discount
Work life balance is actually decent
Pay & benefits
Pay is underwhelming for the hard physical labor you do. Benefits are garbage
Overall this job has potential but the management sucks. They feel as though they need to micromanage every little aspect of the job. I’m a driver with experience allow me to perform my job without you on my back all the time. I’m performing my job and exceeding expectations and being safe there should be no issue. They will lie to you in the interview to get you in and once you’re in things will change. They’re growing in the area but they can’t handle the workload that they already have . You’ll be stuck waiting for a trailer to be loaded because the warehouse staff has either gone home early or they’re just standing around shooting the breeze. When it comes to the warehouse you’ll be tried like an outside carrier and they will poorly wrap your pallets and or carts and once you arrive to your stop they’ll be all over the trailer floor and guess who has to cover for their mistakes. Driver manager will act as if he cares but he doesn’t. He will tell you he’s a former driver and you’ll think he understands the issue you will be faced with while out on route but he doesn’t. He checks in periodically but no issues every really get resolved. They’ll hold on to the safety “bonus” they wave in front of you but there’s strings attached to it that they won’t disclosed with you until you’re hired. And FYI the warehouse workers bo
I had worked at Medline for almost a year and they consistently talked about the chance to earn bonuses and move up in the company but that was a bold face lie. I was kept in the same area working "Zone 10's" on a Double Walkie every day even after several attempts to go to different departments. They made several empty promises to train me and other workers on other pieces of equipment and never followed through. The equipment itself was unsafe to use most of the time (i.e, walkie wheels would slide when turning, causing you to run into things; abruptly stop for no reason) and the management never bothered to have any of it replaced or repaired. The "productivity" system is rigged to where it's impossible to "go positive" and receive bonuses, let alone keep your job. Several people in other departments can be seen talking and not getting much done, but the productivity rate is different in those areas and it's much easier to go positive. The management shows clear favoritism with which workers they like and which they don't. The late shift (3pm) gets the worst out of all the shifts with an added +1 or +2 hours of work given at a very last minute notice (30 minutes before leaving). Management takes no advice, criticism, or suggestions into consideration. You can work as hard as you possibly can and it will never feel like it's adequate enough for the higher ups. The best thing you'll ever receive for all your hard work is a pat on the back and an "atta-boy", maybe even a pizz
Questions And Answers about Medline Industries
What is the best part of working at Medline Industries?
Asked Nov 25, 2019
Answered Jul 2, 2022
Nice equipment and friendly coworkers
Answered Jun 29, 2022
If you were in charge, what would you do to make Medline Industries a better place to work?
Asked May 25, 2018
Medline shipping out high priority supplies shipped Ups Ground 2nd day air in time services. Committed to Value
Answered Jun 1, 2021
The rules are unrealistic. I understand what they were trying to accomplish but the rules facilitate people that know how to game the system. I’d start there. And training process needs to be reevaluated.
Answered Oct 14, 2020
Why did you leave your job at Medline Industries?
Asked Mar 17, 2017
Bad management, supervisor had no consideration for drivers, drivers would get long runs, pay could be much better, idiot supervisor had do as I say no questions asked attitude
Answered Nov 21, 2020
Disrespectful management, joke of a guideline, false promises day after day, overworking their people and forcing them to come in on days off.....I could go on.
Answered Oct 16, 2019
What are second shift hours.?
Asked May 16, 2016
They had me working 3 shifts a week as a maintenance mechanic when I was hired to do days. Don't expect a schedule you can plan your life around.
Answered Dec 8, 2020
2nd shift is usually 3pm. to midnight, or somewhere thereabouts
Answered Jun 1, 2020
What is the interview process like at Medline Industries?
Asked Jul 5, 2016
You have about two days computer tests, not much on the job training, you either get the process down and perform the work or you don't,you have to remember a lot of the process in little time.
Answered May 11, 2022
Your interview completely hinges on your ability to pass an Aon assessment test. If you don’t pass, you don’t interview. Test is estimated at 90 minutes per recruiter.