Michael Kors

Working at Michael Kors: Company Overview and Reviews

Michael Kors
Michael Kors
3.7
1399 reviews
Michael Kors Ratings
3.7
Average rating of 1399 reviews on Indeed
3.6Work-Life Balance
3.3Pay & Benefits
3.2Job Security & Advancement
3.4Management
3.6Culture
Headquarters
New York
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at Michael Kors

 Average SalarySalary Range
122 salaries reported
$14.88
per hour
$7.40-$22.35
36 salaries reported
$15.70
per hour
$7.25-$27.10
51 salaries reported
$15.45
per hour
$7.70-$23.20
42 salaries reported
$15.42
per hour
$7.70-$23.15
48 salaries reported
$21.99
per hour
$10.95-$33.00
Salary Satisfaction
48%
Of the employees are satisfied about their pay
Based on 2280 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Michael Kors Reviews

Popular JobsSales AssociateSales ManagerStocking AssociateSales AssistantCashierStylistCashier/SalesAssistant Store ManagerStore ManagerRetail Sales AssociateShop ManagerSeasonal AssociateManagerSales RepresentativeAssistant ManagerCustomer Service RepresentativeSalesSpecialistRetail Assistant ManagerVendeur (H/F)Stock SupervisorAddetto/a alla venditaAssociateCashier/StockerLead CashierPackerShipping and Receiving ClerkConseiller de Vente (H/F)Customer Service Associate / CashierLaborerStock ManagerInternOperations AssociateOperations ManagerStockerE-commerce SpecialistSales LeadSupervisorBrand AmbassadorStyle ConsultantBrand ManagerSales SpecialistAccounts Payable CoordinatorArea ManagerAssistantCoordinatorDependiente/aDesignerEquipment OperatorReceiverRetail ManagerSales ConsultantWarehouse WorkerCash ManagerClerkDoormanEjecutivo/a de atención a clientesFloor SupervisorForklift OperatorLead AssociateOperations SupervisorPacker/ShipperPlannerReprésentant des Ventes (H/F)Sales Advisor (m/w/d)Sales assistantShipping SupervisorWarehouse AssociateAdministrative AssistantAnalystAsesor/a de ventasAsistente de ventasAsociado/a de ventasBusiness Intelligence DeveloperBuyerCaissier (H/F)California Distribution Center - Corporate (Aaron Lord)Customer Service/Sales RepresentativeDirectorDistribution CenterFashion InternGeneral ManagerGerenteGreeterGérant (H/F)Host/HostessHuman Resources InternInventory ManagerJefe de tiendaMachine OperatorMaintenance MechanicOperations AssistantOperations LeadOperatorOrder PickerProject ManagerReceptionistRetail SupervisorSales AdvisorSales DirectorSales ExecutiveSales Support RepresentativeSenior AccountantShop AssistantSupport AssociateVendedor/aVisual MerchandiserWarehouse Lead3d Creative Designer3ième Clé (H/F)Account RepresentativeAccounts Receivable ClerkAdecco TempAgente de VendasApparel AssociateAssistant (H/F)Assistant CoordinatorAssistant DesignerAssistant General ManagerAssistant Manager (H/F)Assistant Sales ManagerAssistant Vice PresidentAssistant store managerAssociate DesignerAssociate ManagerAuditorAuxiliar administrativo/aBack of House Team MemberBoutique ManagerBrand LeadBrand Manager (m/v)Brand Strategy ConsultantBrand managerBusiness AnalystBusiness Development ManagerBusiness Intelligence Analyst InternBusiness Process AnalystCajero/aCalifornia Distribution Center - Processing C, 1st (Mauricio Navarro)California Distribution Center - Retail, 2nd (James Tellier)Call Center RepresentativeCashier/ClerkChannel ManagerChargé de Clientèle (H/F)Client AdvisorCollection AgentCommercialeCommesso/aConsultantConsultor VendedorContractorCustomer AssistantCustomer Service SupervisorCustomer Service TechnicianCustomer serviceCustomer service managerCycle CounterDependiente/a comercioDevelopment AssistantDevelopment InternDigital AnalystDigital MarketerDipendente a tempo determinatoDirecteur (H/F)Director of CommunicationsDirector of First ImpressionsDirector of Public RelationsDistrict ManagerDrivers 2Editorial InternEncargado de calzado DamaEncargado/a de tiendaExecutiveExpediterExpeditorFabricatorFashion ConsultantField ExecutiveFilialleiter (m/w/d)Freelance DesignerGerente de boutiqueGerente de sucursalGraphic Design InternGrill CookHost/CashierHuman Resources CoordinatorHuman Resources ManagerHuman Resources SpecialistITIT ManagerIntervieweeInventory AnalystInventory Control SpecialistInventory LeadJefa de personalJunior Business PlannerKaufmann Im Einzelhandel (m/w/d)Key holderLabor generalLead ClerkLead SupervisorLoader/UnloaderLogistics SupervisorLogísticaMDMOD LeadMagasinier Vendeur (H/F)Magazijn (m/v)Magazijnmedewerker (m/v)MagazziniereMailroom ClerkManagement TraineeManager (m/w/d)Manager Commercial (H/F)Manager in TrainingMarketing AssistantMarketing InternMedia PlannerMerchandise ManagerMerchandiserMerchandiseur (H/F)Merchandising SpecialistOperater plus vas afdeling.Operational ManagerOrder AdministratorOrderpicker (m/v)OrganizerPackage HandlerPacking LeadPersonal ShopperPlan ManagerProcess LeadProduct CoordinatorProduct ManagerProduct SpecialistProduction ManagerProject AssistantPréparateur de Commandes (H/F)PrévisionnistePublic Relations InternPublic Relations ManagerReceiving ClerkReceptionist/AssistantRegional RecruiterResponsabile di punto venditaResponsable de Magasin Adjoint (H/F)Retail AnalystRetail CorporateRetention ManagerRoom AttendantRunnerSales Assistant (H/F)Sales ClerkSales InternSales ProfessionalSales advisorSalespersonSellerSenior ClerkSenior ControllerSenior Customer Service RepresentativeSenior DesignerSenior DirectorSenior Fashion ConsultantSenior Financial AnalystSenior IT AnalystSenior Marketing ManagerSenior Office ClerkSenior Project ManagerSenior Retail Sales AssociateSenior Sales AdvisorSenior Sales Manager (m/v)Senior Sales Manager (m/w/d)Senior SupervisorSenior Technical SpecialistService ManagerSet ManagerShop SupervisorSprzedawca/kasjer (m/k)Stock AssociateStore DirectorSub gerente de tiendaSuperviseur des ventesSystem engineerSystems Project ManagerTeam LeaderTeam MemberTeamleider (m/v)Technical DesignerTechnicianTruck DriverVendedorVendedor/a de pisoVenditoreVendorVerkaufsassistent (m/w/d)Verkoper (m/v)Verkäufer (m/w/d)Vice President of Business DevelopmentVisual ManagerWarehouse ClerkWarehouse SupervisorWarehouse TechnicianWhittier Distribution Center (Jessie Jimenez)WholesaleWholesale Retail Developmentstill an employeetempo determinatoアパレル営業販売スタッフ
All LocationsAlbany, NYAlbertville, MNAllen, TXAlpharetta, GAAlpine, CAAltamonte Springs, FLAltoona, IAAnchorage, AKAnnapolis, MDAnn Arbor, MIAnne Arundel County, MDArcadia, CAArlington, VAArvin, CAAtlanta, GAAtlantic City, NJAuburn, WAAuburn Hills, MIAugusta, GAAurora, ILAurora, OHAustin, TXAventura, FLBakersfield, CABal Harbour, FLBaltimore, MDBarstow, CABaton Rouge, LABeachwood, OHBellevue, WABethesda, MDBethlehem, PABeverly Hills, CABirch Run, MIBirmingham, ALBluffton, SCBoca Raton, FLBoston, MABrandon, FLBrea, CABridgewater, NJBronx, NYBrooklyn, NYBuford, GAByron Center, MICabazon, CACalexico, CACamarillo, CACanoga Park, CACanton, GACanutillo, TXCarlsbad, CACarson, CACastle Rock, COCentral Valley, NYCentury City, CACerritos, CAChandler, AZCharleston, SCCharlotte, NCCherry Hill, NJChesterfield, MOChestnut Hill, MAChicago, ILClarksburg, MDClinton, CTColumbus, OHCommerce, CACompton, CAConcord, CAConcord, NCCosta Mesa, CADallas, TXDanbury, CTDawsonville, GADaytona Beach, FLDeerfield Beach, FLDeer Park, NYDenver, CODestin, FLDoral, FLDurham, NCEagan, MNEast Brunswick, NJEast Hampton, NYEast Rutherford, NJEdina, MNEdinburgh, INElizabeth, NJEllenton, FLElmhurst, NYEl Paso, TXEscondido, CAEstero, FLFairfax, VAFarmington, CTFolsom, CAFort Bend County, TXFort Lauderdale, FLFort Myers, FLFort Worth, TXFreehold, NJFresno, CAFriendswood, TXGaffney, SCGarden City, NYGermantown, TNGilroy, CAGlendale, AZGlendale, CAGonzales, LAGrand Prairie, TXGrand Rapids, MIGrapevine, TXGreat Lakes, ILGretna, NEGulfport, MSHanover, MDHappy Valley, ORHilton Head, SCHilton Head Island, SCHolyoke, MAHonolulu, HIHoover, ALHouston, TXHowell, MIHuntington, NYHuntington Beach, CAHuntsville, ALHurst, TXIndustry, CAJacksonville, FLJeffersonville, OHJersey City, NJKansas City, KSKaty, TXKing of Prussia, PAKissimmee, FLLahaina, HILa Jolla, CALake George, NYLake Grove, NYLakewood, COLancaster, PALaredo, TXLas Vegas, NVLawrenceville, NJLee, MALeesburg, VALenwood, CALewes, DELexington, KYLittleton, COLivermore, CALocust Grove, GALondon, OHLos Angeles, CALouise, TXManchester, NHManchester, VTManhattan, NYMarana, AZMarysville, WAMays Landing, NJMcAllen, TXMcKinney, TXMcLean, VAMebane, NCMemphis, TNMercedes, TXMerrimack, NHMesquite, TXMetairie, LAMiami, FLMichael, ILMichigan City, INMilpitas, CAMinneapolis, MNMiramar, FLMiramar Beach, FLMishawaka, INMissouri City, TXMonroe, NYMonroe, OHMontebello, CAMoreno Valley, CAMyrtle Beach, SCNanuet, NYNapa, CANashville, TNNewark, DENew Orleans, LANew York, NYNiagara Falls, NYNiceville, FLNorfolk, VANorth Charleston, SCNorth Myrtle Beach, SCNovi, MIOak Brook, ILOakbrook Terrace, ILOklahoma City, OKOntario, CAOrlando, FLOxon Hill, MDPalm Beach, FLPalm Beach Gardens, FLPalm Desert, CAParamus, NJParis, TXPearl, MSPembroke Pines, FLPetaluma, CAPhiladelphia, PAPhoenix, AZPittsburgh, PAPlantation, FLPleasanton, CAPleasant Prairie, WIPooler, GAPortland, MEPortland, ORProvidence, RIQueens, NYQueenstown, MDRaleigh, NCRego Park, NYRehoboth Beach, DERemoteRichmond, VARichmond Heights, MORiverhead, NYRockaway, NJRoosevelt, NYRosemont, ILRoseville, CARound Rock, TXSacramento, CASaint Augustine, FLSan Antonio, TXSan Diego, CASan Francisco, CASan Francisco Bay Area, CASan Jose, CASan Juan, PRSan Marcos, TXSan Mateo, CASanta Clara, CASanta Monica, CASanta Rosa, CASan Ysidro, CASarasota, FLSaratoga Springs, NYSavannah, GASawgrass, FLScottsdale, AZSeattle, WASecaucus, NJSevierville, TNSherman Oaks, CAShort Hills, NJSicklerville, NJSlippery Rock, PASouthaven, MSSouth Bend, INSpring, TXSt. Louis, MOStamford, CTStaten Island, NYSunbury, OHSunrise, FLSyracuse, NYTacoma, WATampa, FLTannersville, PATeterboro, NJTexas City, TXThe Woodlands, TXThornton, COThousand Oaks, CATinton Falls, NJTorrance, CATown of Southeast, NYTowson, MDTroy, MITrumbull, CTTucson, AZTukwila, WATulsa, OKTysons Corner, VAVacaville, CAVancouver, WAVictor, NYWaco, TXWaipahu, HIWalden, NYWashington, DCWauwatosa, WIWayne, NJWebster, TXWellington, FLWest Palm Beach, FLWhite Plains, NYWhittier, CAWilliamsburg, VAWisconsin Dells, WIWoodbridge, VAWoodburn, ORWoodbury, NYWoodstock, GAWrentham, MAYonkers, NYDubaiParndorf, BMelbourne City Centre VICMelbourne VICSydney NSWBrusselMaasmechelenSão Paulo, SPSão Roque, SPBrampton, ONBurlington, ONBurnaby, BCCalgary, ABConcord, ONEdmonton, ABEtobicoke, ONGreater Toronto Area, ONHalifax, NSHalton Hills, ONKanata, ONLeduc, ABMilton, ONMirabel, QCMississauga, ONMontréal, QCNiagara Falls, ONNiagara-on-the-Lake, ONNiagara Peninsula, ONOttawa, ONParadise, NLPointe-Claire, QCRichmond, BCScarborough, ONSt. Catharines, ONToronto, ONTsawwassen, BCVancouver, BCVaughan, ONWinnipeg, MBLugano, TIZürich, ZHBerlin-CharlottenburgDüsseldorfIngolstadtKölnMetzingenMünchenOberhausenWolfsburgZweibrückenBarcelona, Barcelona provinciaCentro-Madrid, Madrid provinciaGràcia-Barcelona, Barcelona provinciaMadrid, Madrid provinciaPozuelo de Alarcón, Madrid provinciaSevilla, Sevilla provinciaCannes (06)La Défense (92)La Vallée (17)Lille (59)Marseille (13)Miramas (13)Nice (06)Paris (75)Paris 8e (75)Paris 9e (75)Pont-Sainte-Marie (10)Serris (77)Toulon (83)Toulouse (31)AshfordBicesterBristolEdinburghEllesmere PortGlasgowLeedsLiverpoolLondonManchesterMilton KeynesNewcastle upon TynePortsmouthStockYorkBudapestDublin, County DublinDelhi, DelhiAgira, SiciliaBologna, Emilia-RomagnaCaserta, CampaniaFidenza, Emilia-RomagnaFirenze, ToscanaForte dei Marmi, ToscanaMarcianise, CampaniaMilano, LombardiaNapoli, CampaniaNoventa di Piave, VenetoPalermo, SiciliaRoma, LazioSerravalle Scrivia, PiemonteCuautitlán Izcalli, Méx.Lázaro Cárdenas, Mich.Playa del Carmen, QRoo.Puebla, Pue.San Pedro Garza García, N. L.George TownKuala LumpurAmsterdamMaastrichtVenloPanamá, Provincia de PanamáKatowice, śląskieLisboaМоскваGöteborgİstanbulКиїв, КиївCape Town, Western CapeJohannesburg, Gauteng

Overall Reviews at Michael Kors

4.0
Sales | Gilroy, CA | Jun 27, 2014
Productive and Fun Workplace
I have happily spent two and a half years at Micheal Kors. This company basically taught me everything I know about how to make a customer feel special and how to learn about products. I really liked this job, even if there wasn't a whole lot of opportunity to get ahead or to change your job title. The management team are made up of very kind individuals who for the most part understand when things arise in ones personal life. They try to make the atmosphere all about family and working together and, surprisingly, for a job with almost all female employees there is rarely any "girl drama", for lack of a better term. The managers are very good at keeping "girl drama" out of the workplace and for as long as I've worked here if they noticed any drama such as snarky remarks or verbal attacks on or off the floor they have professionally and privately settled the issues. There is not one girl who acts cruelly to any other girl. That's very important, a healthy work atmosphere that is about business and not about any llama drama. When I first started working at Micheal Kors they had agreed to work with my school schedule and that was also very important to me. They usually are a very pro-education company and so long as you're available every holiday and weekend they're pretty understanding. The bad part about this is that you need to be available /every/ Weekend. You never get a weekend off just because or even one day out of the weekend just because. This isn't that surprising
ProsLearning Experience, Great Atmosphere, Excellent Staff
ConsNonFlexible Schedule, No Weekends Off
3.0
Sales Associate | Boston, MA | Sep 29, 2019
To get in your foot in the door, not a long term career
Working at MK was very awkward for me. I worked there for about 2 years and at first I loved my new job, but sadly that came to a distributing halt. The environment is extremely catty and unfair in so many ways. There was a lot of unethical practices on and off of the sales floor. To top it off there was a TON of discrimination towards me (not trying to pull the race card but it was extremely prevalent to anyone looking from the outside in) and there were a lot of discriminatory remarks made towards me as well. 1. I will start off with the pay. Before I began working at MK as a Sales Associate I had a generous amount of retail experience to back me up, and I was started off at $12.00 an hour. The other two girls who I was hired on with (both non minorities with only volunteer work experience) were getting paid $13.50/$14.40 which discouraged me at the time but I was grateful having Michael Kors as a job. 2. Commission was a hit or miss, especially during certain seasons. With MK being a commission environment it was definitely catty sometimes, but getting your sales deliberately stolen from a SUPERVISOR was extremely unacceptable and proves that there is NO integrity in some of the workers in this company. When I worked at MK (2017) Commission ranged from 1%-5% depending on your sales. 3. Hours were SO trash and they literally gave me leftover hours. SO I would work 10-13 hours a week. Then when holiday approaches and everyone BUT ME gets their requested time off Im DROW
4.0
Cashier | New London County, CT | Apr 24, 2020
MK Outlet: Fun environment, perks on discounts, monthly wardrobe, and covid-19.
Overall, my work experience at MK was fun but shorten due to Covid-19. You get nice discounts on the items in the outlet store, retail store, and online when it is employee appreciation week/month. Wardrobe is given 10xs a year, excluding the month of june and december . Wardrobe are mostly dresses, dress pants, blouses, jumpsuits, and blazers. As a cashier, you do not have to worry much about making a sale or meeting a goal. Your main responsibility is asking if a sale associate (coworker) helped them and signing up for a free one year warranty for their bag/wallet or two year warranty on sunglasses and watches. (Don't worry, it is not like signing up for a charged card. Plus people love the words free warranty). Let them know that the warranty only applies on manufacture damages. You also aim to sell protective sprays and key chains. You help with unwrapping Small Leather Goods (SLGs) and stock them when it is slow. My store management team was amazing and understandable. Very flexible with you on scheduling you on for shifts. You have to be able to communicate that you have other obligations with your management team. I have seen youtube videos about people sharing that MK management teams telling them to fix their hair or wear MK appeal from head to toe. My MK outlet store management team was never like that. I could only speak for the store that I worked at. The team encourage diverse, ethnic hairstyles such as box braids, natural hair, and natural hair buns. Ju
1.0
Area Manager | Town of Southeast, NY | May 10, 2019
Do NOT accept this position
Save yourself the mistake I made before you accept this position. This company wasted 3.5 years of my life, my career, my time, my growth opportunity and my overall well-being as a human, mother and daughter. Where do I start.... I was hired right out out of college by a recruiter who reached out to me. Long story short, I gave my life and time to this company. I invested every little piece of me in this company. My heart and soul was poured for this position and company. I went over and beyond because I sincerely cared. Let me just tell you in my 3.5 years with the company I had 5 different district managers. They come and go as they end up feeling bad for shop “managers”. We are treating with no respect from retail partners and department associates. They could care less about you or your position. There is no succession plan, I REPEAT, NO SUCCESSION plan with this company. Once you are hired as a Shop Manager your only growth may be to become an “Area” Shop Manager and eventually your position will either get “diminished” or you get crazy bored and quit. Your so called Michael Kors “partners” or the team from corporate could care less about you or your position. The Vice President of Retail Development is careless, the account executives could care less about your shortage of stock or product. Your practically a waste-less human being that was hired to be human Barbie for the Macy’s/Belk Michael Kors shop. If your into modeling this is the job for you. Your mad
ProsNone
Conspay, succession growth, respect
3.0
Retention Manager | New York, NY | Mar 17, 2014
Driven Managment Team, but lacks Development for Upper Mangment
A typical day at work is coming in and ensuring that both back and front of house is sound. Once the operations is completed, I ensure that all employees are "floor ready". Also, I conduct a walk thru of the store and deliver product knowledge with all the associates so that they are empowered when conducting the "Michael Kors Selling Ceremony". Furthermore, I touch base with each sales associate to support them on their client retention goals.Lastly, I review and confirm any task that need to be completed for all upcoming in store events. Since working at Michael Kors, I have learned to be patient and not assume that everyone processes information the same. I have learned that in order to be successful in management it is important to achieve the staff's trust, remain composed and to lead with results. It has become evident, wayward thinking guides me through some of the toughest challenges. Moreover, I have also learned how to analyze the business using qualitative and quantitative data. Management at Michael Kors is composed of 8 including myself. We are each responsible for a department in the store, for me Ready-to-Wear and Shoes, and we are to increase that specific business. We support each others focus by constantly communicating our department goals, challenges and successes. The hardest part of my job is training. Because Michael Kors hires candidates with little or no luxury retail training it seems their talent lacks the basics of customer servi
ProsFun work enviorment, challenging, Complementry clothes
ConsInability to retain top talent, lack of development for upper managment
4.0
Sales Representative | Aventura, FL | Jun 23, 2012
Very good environment retail store. Great team work.
• Ranked within the Top Five Salesmen since joining the company, a retail chain of stores focused worldwide on a vision of a Jet-Set luxury life style to women and men with emblematic products • the highest standard of quality; including apparel, accessories, fragrances and beauty products; that require creativity and expertise for mastering the sales transactions with language and suggestions that level, suggest and align both the vision of the designer and the stores, in a perfect communion with the customer’s demand for his complete satisfaction, at the highest level of communication. • Keeping abreast of fashion trends to diversify the products offerings in a variety of ways; namely bit self, through accessories or adding products in layers, aligned with season and customers’ taste and desires. Starting from fragrances, sunglasses, ready to wear to the most important department: Handbags of any line offered. • Team Member of the Visuals Department: Participant in floor set planning of the store location. Participate in development of perspective of fashion trends, to communicate demand requirements to enable the attainment of the Company goals. An introductory selection enabled the exercise of my competences to improve the visuals standards and achieve and surpass store sales objectives during in my capacity. • Weekly analysis of both the highest and lowest seller’s products of the assigned departments, seeking for optimization of productivity and profitability, duplicati
1.0
Shop Manager | United States | Jul 12, 2016
Please do not work here- They will fire you without notice
I started working as a Shop Manager for Michael Kors a couple of months ago. I can honestly say that it was not the worst job, and I actually liked it.. BUT now I regret leaving my old job. MK ruined my career. I will say the good things first: You get paid holidays, which is great! You make your own schedule You get 50% off discount You get clothing allotment (But you pay the taxes and it takes FOREVER for you to receive it). Now, the bad: To begin with, you are NOT a manager AT ALL. The only person you manage is yourself. The associates within the retail partner store do not see you as a manager, because they do not work for Michael Kors. Most of the associates are rude and moody and you feel powerless because you do not have any authorization over them. They do not offer proper training. During my first week, I was very lost. They just threw me in the store and that's it. I did not even know how to get my daily sales. I was lucky enough to have another shop manager working in that mall who guided me. Many shop managers complain about the amount of recaps we had to write on a daily basis. I enjoy writing, so that was not a problem for me. However, if you lack writing skills this WILL be a big problem. Also, deadlines are very strict. Ok, now...THE WORST: After I got my position, sales were doing great and I was very happy and motivated to continue reaching my goal. However, one day SUDDENLY and OUT OF NOWHERE I received a call from HR saying that
5.0
Sales Manager | Garden City, NY | Sep 9, 2015
Productive and fun work environment
Awesome learning and selling environment with a brand I love. Although meeting sales goals was important and competitive, I got along with all my coworkers and management team, where we established a fun, passionate, and diligent work atmosphere. A typical day at work would include greeting customers and making them feel welcome, generating sales to increase conversion, focusing on developing new clients while maintaining long-term relationships with old ones, accommodating to customer issues, and making sure hourly, weekly, and month goals were met and/or surpassed. The most enjoyable part of the job was pushing myself to be the best sales associate and supervisor I could be by really learning from my colleagues and taking constructive criticism. By being positive and hard-working, I am recognized as a top seller.The hardest part of the job was how it took some time to get to know certain employees due to their schedules. As Michael Kors became more and more mainstream and popular, the brand expanded their sales horizon to department stores, such as Lord and Taylor, Bloomingdale's, Nordstorm, and Macy's etc.This made meeting our goals more difficult, but I focused on clienteling and giving exceptional service to hundreds of customers on a daily basis, which would ensure their loyalty to not only me, but to Michael Kors Lifestyle/Freestanding stores. The most enjoyable part of the job was the friendly, competitive environment that I established with my coworkers to ensure tha
ProsDiscount, Meeting great people, Working with a brand I love
2.0
Sales Associate | Washington, DC | Sep 1, 2019
Great Potential for the Brand. Poor Leadership and Management.
Personal relationships built with fellow co-workers are the only thing that it bearable to work in a rather hostile, high-pressure environment, mostly caused by stressed managers (store, district, and regional alike). Constant turn-over at all levels, even with the executive board, create the ever-changing yet always stays the same feel that is felt throughout the company. Everyone is replaceable and the push for sales and KPIs are increasingly unrealistic with the lack of support and staffing nor addressing technological and societal changes across the industry. Do more with less has become the motto... And it's evident with exempt managers working around the clock since more part-time positions are being created to eliminate full-time positions with benefits. Commission-based, a sales position can be monetarily rewarding and is average / standard to the industry. However, there is far less of a team effort to achieve goals and more the individualistic sales shark mentality and behavior. It drives a severely competitive culture - delivering profits to the company with store managers and sales assistants being held to sales goals without being paid any commission. Companies with a focus on their employees generate happy, productive people that feel respected at a minimum and go above and beyond for the customer. This company seems to lack such focus and is evident with declining customer service and staggering staff retention!
4.0
Sales Associate | Doral, FL | Nov 12, 2014
Fun workplace selling luxury handbags, accessories, participating in weekly floor set displays, and participating in inventory.
A typical day at work would be assisting customers with their purchases of their handbags, accessories, etc while providing them with product knowledge of what they would be buying. I learned a lot from that job including some Spanish and Portuguese while working in the Dolphin Mall Michael Kors. I also learned how to be a better sales person, worked on communication skills, and apply my creative abilities to weekly floor set changes. Management tended to lean towards the unprofessional side at times. However, when it came down to it they were professional and motivational when they needed to be. My co-workers and I had a very tight knit relationship. Everyone was very close and got along well. This was one of my favorite aspects of the job because it provided a fun environment to work in. The hardest part of the job would be the language barrier at the specific location that I had been working at. My first and only fully fluent language is English. The location is a big tourist spot for many Latin-Americans who speak Spanish and Portuguese so at times it became a bit challenging. The most enjoyable part of the job would be the fact that I got to help others pick out something that would make them or whoever they were making their purchase for happy.
Pros50% off all merchandise and a piece of clothing discounted every month
ConsUnprofessional management, short breaks, favoritism
4.0
Responsable de Magasin Adjoint (H/F) | Paris (75) | Feb 22, 2017
la vie d une boutique
BUSINESS : 1/ Un des points primordiaux dans la tenu d'un bon business est la gestion parfaite des stock et l'importance et la cohérence d'un merch relatif à l'image de marque désiré par l'enseigne.. 2/ La capacité d'accueil et le service à la clientèle est vital au bon fonctionnement de la boutique afin de les fidéliser au mieux et surtout de les satisfaire , pour cela une connaissance parfaite du produit et le respect de chaque personnalité clientes est indispensable .... Organiser une vrai creation et fidelisation de la clientèle 3/ Se fixer de réel challenge et objectif CA IV TAUX DE TRANSFORMATION Une excellente gestion et suivie du staff management , recrutement , planning, RH, reporting Sont à mon sens des organes vitaux pour tenir au mieux un business ou boutique STAFF MANAGEMENT : Pour moi un addjoint de boutique se doit avant tout d'être un bel exemple en s'impliquant au mieux ds le fonctionnement au quotidien de la bonne tenue de la boutique , savoir être être attentif à chaque détail : qualité d'accueil , respect du merch , des processus à respecter... Représentant au mieux la marque , une maîtrise parfaite du produit afin de véhiculer tout cela a sonequipe Être un bon leader! Booster au mieux sont équipe en l'informant des challenges et des objectif à atteindre , d'aller au plus profond de la connaissance produit et la force de proposition: total look , afin d'obtenir de bel IV.. Valoriser chacun par un rôle et des tâches indispens
Prosavantage en nature
Conspas d avantage en nature
1.0
Sales Associate | Kanata, ON | Sep 24, 2018
NOT A LUXURY BRAND poisonous culture, toxic work environment, poor quality
If you want to feel undervalued, surround yourself with constant negativity, and ensure no future growth whatsoever, this is the place for you. After spending 3 years with this company I saw it all. The culture is despicable. Management would mock and insult applicants who showed up for interviews that they deemed "ugly, fat, ghetto, etc.) Even if someone has amazing skills and experience - irrelevant. The discrimination taking place in this company is shocking. Management fights harder for commission than sales associates, creating a toxic, uncomfortable, environment with zero trust between all. Favouritism, gossip, and negativity fuels the Michael Kors machine and it is incredibly sad to watch. I loved this brand - but as prices started to go up the quality went so far down. Outlet product is more expensive than lifestyle stores due to huge unjustifiable price increases and constant "promotions" (the outlet is now permanently 50% off.) The brand has cheapened itself beyond repair. Items are sold wrapped in garbage bags. The clothing allotment was a perk until the quality of the clothes became embarrassing, pilling after one wear, seams and stitching falling apart, buttons and zippers break after two wears...) No matter how hard you work or what a loyal and dedicated employee you are, you will never get recognition. Management acts jealous of the sales associates commission and are not there to help by any means, they are there to compete, constantly gossiping about staff
ProsN/A

Questions And Answers about Michael Kors

How often do you get a raise at Michael Kors?
Asked Jun 10, 2021
Rarely
Answered Nov 9, 2022
.10 per year.
Answered Oct 30, 2022
How are the working hours at Michael Kors?
Asked Jul 20, 2016
Working hours may vary among positions. Generally, corporate working hours are 9:00am-6:00PM. Our retail store hours are 10:00am-9:00pm (subject to change upon mall and shift schedule).
Answered Mar 27, 2019
The schedule for Corporate employees is generally Monday-Friday 9:00am-6:00pm, but may vary depending on the needs of the business. For Retail and Retail Development employees, your schedule is set in accordance with the needs of the business.
Answered Mar 27, 2019
What is the best part of working at Michael Kors?
Asked Mar 4, 2020
There was nothing I hated it
Answered Jun 30, 2022
The co workers
Answered Jun 26, 2022
What benefits does Michael Kors offer?
Asked Oct 28, 2019
Health benefits if your full time , that’s only if you get the opportunity to be full time ..
Answered Nov 16, 2022
Discounts that’s it
Answered Oct 26, 2022
What is the vacation policy like at Michael Kors? How many vacation days do you get per year?
Asked Jan 23, 2018
I have received 55 hours in over a year.
Answered Nov 21, 2022
It depends on the hours you work
Answered Nov 16, 2022