Overall Reviews at Michaels
Customer Service Manager | Lakeland, FL | Nov 9, 2020
Be crafty, follow the procedures and expect no gratitude.
There is never enough time in the day at Michaels. They make updates and then the next day updates to the previous days updates. If you don't mind spinning your wheels it can be a fun work environment. But, if you want to be able to accomplish something and think it's done for a period of time think again. The staff in each individual store is what makes it a livable work situation. They hold each other up even when corporate is pushing down. They have gone through four CEO's in the time I was there. Until they have stability the company will struggle to keep quality employees. They need to realize that stable employees equal more sales. They also need to realize that staff are the backbone to the success and pay the staff accordingly. When management is paid less than part time workers at other big box stores there is a problem. But, it's all about the profits. If you have healthcare from another source (ie your spouse) you are ineligible for additional healthcare benefits from Michaels. The companies way of "giving back" to the store staff is to provide peanut better, jelly and bread in the break room so that their employees have a meal option over lunch or break. It is a nice thought but felt more like a slap in the face.
ProsEmployee discount is 30%.
ConsTerrible healthcare options, Poor pay rates and raises are pathetic, If you are at all successful they will drain you dry and then leave you to hang.
Art Teacher | Tucson, AZ | Nov 29, 2019
Great working environment with a great team.
Typical work day start before the store opens restocking merchandise. I learned direct replenishment. Management was very helpful with day-to-day operations. Work place culture was EEO oriented. Hardest part was unloading truck on delivery morning. The most enjoyable part of the job was completion of work within the time schedule.
Customer Service Associate / Cashier | Orland Park, IL | Jul 23, 2020
Not the place to work if you want the hours you are asking for.
Michaels hires too many people, so therefore, not enough hours. Hours are also based on how many emails you receive from customers at the register. You can be a great, hardworking employee, but the hours that you are scheduled is based on how many emails you get from customers.... don’t get swept under the rug. If you’re a dedicated, hard worker... look elsewhere.
ConsToo many employees.
Customer Service Associate / Cashier | Delray Beach, FL | Jan 19, 2020
I enjoy working at Michaels. Always have something to do. My manager is very understanding and a great boss. All the other managers are very nice and very respectful.
ConsSometimes not steady or enough guaranteed hours
Replenishment Associate | D'Iberville, MS | Mar 18, 2021
Not a good place to work
They played favorites and made others feel inadequate. They said they would train you to learn everything, but didn’t then threw you into a project. Then would get short with you when you asked a question
Replenishment Associate | Skokie, IL | Mar 15, 2020
I love it. great place to work. wish I had more hours or something full time here. but all in all its a great place, and my co workers are awesome and supportive.
Replenishment Associate | Annapolis, MD | Oct 21, 2019
Fun and creative environment, amazing people to work with.
Always something to do, restocking shelves, helping customers, learn a lot about products and projects. Management was amazing, went through a very hard time with Family and had to leave job. Would recommend to anyone interested in the arts and crafts world.
Anything they needed some but don’t want to hire people for | United States | Mar 23, 2020
Michael’s should NOT be open during the virus pandemic.
The store’s ceo feels as though this company counts as essential. They claim to provide “cleaning materials” to stores to disinfect them; but in truth, they have their employees buy their own products to “use” during the crucial times of the pandemic. They don’t offer enough sick leave so the people that are actually sick end up losing their jobs. Employees have been risking their health just to go to work for a store that sells ARTS AND CRAFTS, not food or water or medicine nothing essential They immediately chose to let their corporate workers stay home but keep their stores open Michael’s does not care and they never did, even before the pandemic 0/5 They force you to do more than your job requirements because they can’t keep anyone in their stores to do actual job titles Their hours don’t cover the work requirements for things they want done Don’t work here let them go out of business Mark Cosby is terrible They’re scandalous Just work somewhere else Don’t waste your time Have a good day
Framer | Eden Prairie, MN | Jun 11, 2020
Never a boring shift
There is always something going on at Michaels, whether it is an event, a holiday, or even just having fun doing crafts with classes that we offer. Overall, Michaels is very fun to work at and there are always people that you can look to for help when you need it most.
Consstressful peak season
Replenishment Associate | Guadalupe County, TX | Dec 10, 2019
An art store
Typical day's here were filled with tons of customers coming in trying to find they specific art supply they're looking for. It was usually busy most of the time and the store required heavy upkeep and detailing to look presentable to customers. The job to me was only seasonal and was filled with crazy hours and heavy expectations.