NTT DATA Services

Working at NTT DATA Services: Company Overview and Reviews

NTT DATA Services
NTT DATA Services
3.2
1653 reviews
NTT DATA Services Ratings
3.2
Average rating of 1653 reviews on Indeed
3.3Work-Life Balance
3.1Pay & Benefits
2.6Job Security & Advancement
2.8Management
2.9Culture
Headquarters
Camino Fuente de la Mora, 1 Madrid
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Internet and Software

Popular jobs at NTT DATA Services

 Average SalarySalary Range
1 salary reported
$9,780
per month
$4,800-$15,000
95 salaries reported
$16.25
per hour
$8.10-$24.40
1 salary reported
$45,117
per year
$22,000-$68,000
4 salaries reported
$84,396
per year
$42,000-$127,000
58 salaries reported
$17.13
per hour
$8.55-$25.70
Salary Satisfaction
46%
Of the employees are satisfied about their pay
Based on 2337 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

NTT DATA Services Reviews

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Overall Reviews at NTT DATA Services

1.0
Consultant | United States | Sep 20, 2012
Everis : Spanish Outsourcing (aka Sweatshop) playing to be “Consultants”
This company goes by “Attitude makes a difference” : It is the unprofessional and unethical attitude of management that is leading Everis USA to a complete failure – That attitude is what’s setting “Everis apart” from so many well established consulting companies in the USA. Let me “elaborate” a bit more on some of the comments posted in glassdoor.com : 1) “Every employee owns everis (in the form of stock)” – Well this is actually true but ONLY to an extent – You must be an Everis employee for at least 3 years (I doubt you could last that long…and the company must be able to meet the 5-years profit goal – very questionable at this point) 2) “Unlimited Vacation - take it when you need it - and even Senior Management truly "shut off" when on holiday” (Ok, so unlimited vacation is based on the client’s request – so if the client needs you during holidays (Christmas, etc) you can’t simply take any vacation – the only vacation you would have is during August – That is because the only client that Everis has in Boston work based on the Spanish summer schedule – so you are required to take 2 weeks off during August whether you like it or not – at the client request) 3) “$250 work life balance pay - for child care, or gym membership (per month!)” - I rather be paying that out of pocket if I’d know I get to work for a company that pays and treats their employees as they deserve. 4) “Growing company - chance to come in early” – Save yourselves a headache – As long as this company
1.0
| Quantico, VA | Jul 10, 2014
Time for NTT CEO to conduct Q&A of his Managers & Climate Assessment for employees under them
The two NTT managers at the Academy, should have been identified by NTT leadership long ago (climate assessments, talking to employees) for being very belligerent. Majority of us who have left the contract felt a severe lack of trust with the managers. Funny thing is … they thought and probably still think they're doing a great job. Several people have left the contract over the past two years because they couldn't stand the work environment, the lack of respect from NTT managers… their double standards, their boys club, how only men were in-charge, for being disrespectful to employees, failing to be the example(s), who listened to one or more other NTT employee's bogus insight and later seemed to use it as credible information about another person. They pointed fingers and failed to practice what they preached. The "managers" complained about having to stay past a certain time (when they are the only ones allowed to secure the office), they made wise comments when asked how late they were staying (instead of informing everyone like good office managers would do), made inappropriate comments, came across as male chauvinistic, close to crossing EEO lines, and one failed to follow security procedures at times. They even failed to take care of issues relating to a female and instead asked another female to handle it. Um, that's why they're called managers right? These same two "managers" seem to think people left because of the client or job satisfaction -- that
ProsCommute wasn't too bad
ConsNTT Onsite Managers on Academy contract
1.0
Consultant | Boston, MA | Sep 25, 2012
Everis : A very painful experience
Everis is merely a spanish outsourcing company trying to sell their services as “Consultants” in the US Market. They serve as a 'sweatshop' for Spanish-based corporations with a presence in the US : mainly Santander and BBVA Banks. Everis management will try to sell you the dream job that simply does not exist: travel overseas, international exposure, work-life balance, cares about the well-being of its employees, dynamic projects/clients. In fact, none of this is actually close to reality. The reality is that the company does promise all these to recruit you…once you are in, you are all on your own. It does not take too long for you to realize the innumerous unethical and unprofessional practices. Management constantly makes inappropriate comments in regards to race, age, gender – something that is definitely considered as harassment in the US work environment. Mentoring and support is non-existent. In terms of pay, salaries in Everis are below market. Turnover extremely high. The majority of its employees do not last more than a year. If they do, is mainly because they have not been able to find any other job elsewhere. Favoritism is well observed here – there’s a special sense of pride for Spaniard employees. Feels like ‘old-school’ days – as a woman, your success greatly depends on how you look and dress… (go figure). I wouldn’t consider Everis as a real consulting company – They cannot get any US-based clients (even though they have tried for years now). If you comp
Prosnice junior people
Consmanagement, culture disconnection, unethical practices
2.0
Janitor | Sun, LA | Jan 7, 2013
yet another bodyshop
This company is a hodge-podge of India- and U.S.-based IT bodyshops cobbled together by a subsidiary of a Pacific-based multi-billion empire of IT and telecommunication. If you are a developer/BA/PM, then life here isn't any different from other bodyshops, where your soul and body (hence BODY-shop) are rented, by-hourly, to any billable clients, in exchange for a steady paycheck and comparatively fair benefits. At work, you essentially have two bosses: your client manager, and your manager from your immediate employer. Since you are not a true independent consultant, you often get treated as a second rate employee at workplace. If a client is a unionized place, then regular employees may look down at you as well. The compensation is a notch below industry standard. The bench policy is a standard two-weeks: once your contract assignment expires, you have two weeks to find another one, and then - sayonara. Obviously there is no job security whatsoever. Overtime is paid at client's discretion; if your project is behind schedule, you are expected to put in extra hours on your own, while keeping weekly total at 40 hrs sharp. Your peers are very knowledgeable, highly competitive and can be compassionate, if you happen to enjoy curry chicken. Lots and lots of H-1B's. Vacation policy is one week per year for the first five years; then it gradually increases over time. Work environment is typical for IT subcontractors: sharing a desk with two other programmers, or being tucked in base
Prosbig company, 9th in world ranking; steady paychek and fair benefits
Conscolonial it bodyshop, owned by an overseas holding group with imperial mindset
1.0
Technical Support Advisor | Oklahoma City, OK | Dec 15, 2016
Lies, Lies, Lies
This company did nothing buy lie to me from day one (Collabera, my contracting company), promised benefits...benefits were over 5k a month, no one can afford that, promised 8-5 M-F only to find after training that i'd have to fight for my schedule like a rabid dog, told that $12 an hour was the maximum being paid on the account only to find out that everyone else was making $18 an hour for doing the exact same job i was doing. But that's not even the beginning of the horrible show this company put on. So, now we're talking about Dell/NTT Data, they postponed the job start date THREE times which basically postponed the job a month, which set my bills behind a month or more. Then once i started the job, everyone in the class had a badge number and was able to log into the systems and practice using them to better understand the job we were going to be doing. I did not receive said badge information until the week before we went live on the call floor. I was told that since i got such a late start on training that i would get to shadow someone for a little while so that i could better understand the job that i was going to be doing. I had a general knowledge based on notes i'd taken but i hadn't really seen how most of the software worked. When we went live i was thrown to the wolves and forced to take calls and then told that my call times were too long. To top it off, there is a woman who is a "supervisor" who knows less about computers than my 87 year old grandmother.
2.0
Training Consultant | Prince William County, VA | Dec 11, 2015
Avoid NTT Data like the Plague!
When I applied to NTT Data, I was looking forward to working with a leader in the industry, an organized company, a place where I could prosper and grow and hopefully have a long career. I was sadly mistaken. At the ground level, things were different. Leadership did not motivate you. They hardly visited you and if they did, it was to tell you that you did something wrong, you're dressed inappropriately, you asked the wrong question or you upset the client. They did not back you up even though you were correct. They sided with the client and basically threatened your job if you did not conform. Recognition for a job well done was non existent. All they asked is that you came to work on time, you did your job, you don't rock the boat and leave. They were not interested if you had ideas that could make things better. "Just go with the flow" they'd say. They would monitor your actions via a chat client and if you're "away" from your computer too long, they wanted to know why and where you were. Though many of my co-workers never complained openly, behind closed doors, there were always rumblings. Impromptu gatherings of employees were frowned upon. "Why are you meeting?" "What were you talking about?" I have been asked about my experiences there. The best part was making new friends, the camaraderie and yes, even the work. But when one is not able to fully express themselves, not able to utilize their experience, are basically shunned for either asking a question or "g
ProsFriendship, camaraderie, work
ConsSee comments
2.0
Janitor | Sun, LA | Jan 7, 2013
yet another bodyshop
This company is a hodge-podge of India- and U.S.-based IT bodyshops cobbled together by a subsidiary of a Pacific-based multi-billion empire of IT and telecommunication. If you are a developer/BA/PM, then life here isn't any different from other bodyshops, where your soul and body (hence BODY-shop) are rented, by-hourly, to any billable clients, in exchange for a steady paycheck and comparatively fair benefits. At work, you essentially have two bosses: your client , and your manager from your immediate employer. Since you are not a true independent consultant, you often get treated as a second rate employee at workplace. If a client is a unionized place, then regular employees may look down at you as well. The compensation is a notch below industry standard. The bench policy is a standard two-weeks: once your contract assignment expires, you have two weeks to find another one, and then - sayonara. Obviously there is no job security whatsoever. Overtime is paid at client's discretion; if your project is behind schedule, you are expected to put in extra hours on your own, while keeping weekly total at 40 hrs sharp. Your peers are very knowledgeable, highly competitive and can be compassionate, if you happen to enjoy curry chicken. Lots and lots of H-1B's. Vacation policy is one week per year for the first five years; then it gradually increases over time. Work environment is typical for IT subcontractors: sharing a desk with two other programmers, or being tucked in basement on
Prosbig company, 9th in world ranking; steady paychek and fair bennies
Conscolonial it bodyshop, owned by an overseas holding group with imperial mindset
2.0
Janitor | Sun, LA | Jan 7, 2013
yet another bodyshop
This company is a hodge-podge of India- and U.S.-based IT bodyshops cobbled together by a subsidiary of a Pacific-based multi-billion empire of IT and telecommunication. If you are a developer/BA/PM, then life here isn't any different from other bodyshops, where your soul and body (hence BODY-shop) are rented, by-hourly, to any billable clients, in exchange for a steady paycheck and comparatively fair benefits. At work, you essentially have two bosses: your client , and your manager from your immediate employer. Since you are not a true independent consultant, you often get treated as a second rate employee at workplace. If a client is a unionized place, then regular employees may look down at you as well. The compensation is a notch below industry standard. The bench policy is a standard two-weeks: once your contract assignment expires, you have two weeks to find another one. Obviously there is no job security whatsoever. Overtime is paid at client's discretion; if your project is behind schedule, you are expected to put in extra hours on your own, while keeping weekly total at 40 hrs sharp. Your peers are very knowledgeable, highly competitive and can be compassionate, if you happen to enjoy curry chicken. Lots and lots of H-1B's. Vacation policy is one week per year for the first five years; then it gradually increases over time. Work environment is typical for IT subcontractors: sharing a desk with two other programmers, or being tucked in basement on a multi-year project
Prosbig company, 9th in world ranking; steady paychek and fair bennies
Conscolonial it bodyshop, owned by an overseas group of companies with imperial mindset
2.0
Software Engineer | Louisville, KY | Aug 1, 2016
No good for a career
To start off, NTT Data's compensation is very good. They offer decent benefit options as well as relatively high base pay, from what I have seen. Additionally, training options and resources are fairly readily available to allow for self-improvement across both technological and soft skills. These facets of NTT's operations are very strong and allow for good productivity for a motivated employee. That being said, HR and management are both terrible. I was only given the opportunity to meet my direct manager once, and across the ~11 months I worked for the company, I only ever received a direct response from my manager when attempting to speak with him a single-digit number of times. When I had HR issues, I was sometimes directed to employees whose English skills weren't sufficient to even understand the problems I was attempting to solve. The company also shows the growing pains of several acquisitions and mergers, with troubles still being very apparent and causing regular issues. For job security, my experiences may be a bit atypical, but it seems like security is exceptionally poor. My entire workgroup was cut from the company before I left, including my direct manager. Additionally, the threat of 'bench time', unpaid, with little choice but to wait until the company fails to find another position for you, is awful, with a severe lack of communication generating a huge amount of frustration while your pay sits on the line. Finally, I'd comment on the job culture i
ProsExcellent starter pay, good benefits, high acquisition of new workers, potential for training and skill growth
ConsTerrible management, high termination rate, zero culture, mandates relocation
1.0
Specialist | Remote | Jan 15, 2020
Typical Large Company Culture/Environment
NTTData, at least they're not using the Jack Welch methodology. Typical Day: Work on advanced customer support issues (Healthcare) Learned: There are no opportunities to cross train on different customer's software, or to crosstrain into a different support role. Management: No issues with the Director to whom I reported. I know she elevated some of the issues below and also tried to mitigate them via back channels several times over the last three years. Culture: You can be a unique individual, just as much as the other 300,000 employees in the system. Just be sure to memorize your 'unique' employee ID number... Hardest Part of the Job: - No clear path for advancement - No job security - work is mostly project based. Also, if they can offshore your job, they will. - No real support internally for finding your next project. Once benched, you will have an internal resource assigned (who is based on the other side of the globe). Using your resume, they will they will scan against unposted opportunities; and if there is a match will put you in for the position. That's great as long as your resume has the right buzz words currently being used internally to get that initial match. They will not read or interperet your resume in any way. Good Luck. - They will not provide pay ranges for their internally defined "grades" so you can determine if a different grade from your own (one up or down) may have enough salary range overlap to work for you or
1.0
Desarrollador/a de software | España | Mar 29, 2019
Lo peor de las peores
Realmente hasta tengo cierto temor a escribir esto por miedo a represalias a la hora de buscar otros trabajos porque intenten perjudicarme de alguna manera por esto pero creo que así este sector no va a llegar a ninguna parte. Si esto es la nueva consultoría para que yo me bajo. - Te van a vender que son una consultora diferente, menos rígida y blablabla. En esta oficina concretamente son iguales que el resto por el mero hecho de que su plantilla está formada casi toda por gente venida de otras consultoras chapadas a la antigua. Son el low cost de las consultoras low cost porque pagan lo justito. Ellos no tienen problemas en reconocerlo alegando que ellos son distintos porque te cuentan que si formación, ambiente, flexibilidad, etc. - Te dan a escoger dos horarios. Cojas el que cojas vas a hacer muchas extras, pero muchas más que en cualquier otra consultora. Si haces ese esfuerzo extra por tu parte jamás te las pagarán ni te lo agradecerán. Si te fijas por algo tienen portátiles en vez de equipos de sobremesa, porque las extras están a la orden del día. - Muchos de los superiores, (no todos) son bastante desagradables en cuanto al trato, sobre todo en cuanto cruzan la puerta de la oficina, ni se molestan en saludar muchas veces lo cual hace ver que la actitud que tienen dentro es completamente artificial. A medida que el cargo es más alto el trato es más desagradable. -Es obvio que en todas las empresas así siempre hay roces entre testing y el resto de gente. Aqu
ProsCompensados por horario de 43, café gratis, la gente antes de quemarse
ConsSalario, superiores ineficientes, trato incómodo con superiores, entornos de trabajo parcheados tirando de licencias GPL en su mayoría, planificación y estructuración nula y por ende frustración contínua, enchufes, falta de información vital, jerarquías descabezadas o mal encabezadas
4.0
Jefe de equipo | Madrid, Madrid provincia | Jul 20, 2018
Muy buena empresa
He estado trabajando en Everis y la gran mayoría de las cosas son positivas (aunque lógicamente también hay alguna negativa). Os comento por puntos primero, y luego os hago un resumen. Como cosas positivas os puedo decir: - Aprendes un montón. - Muy buen ambiente de trabajo. - Estabilidad profesional. - Te recompensan si te lo ganas y te lo curras. - A la gente que no vale, y que están por estar, siendo un lastre para el equipo, se les localiza en seguida. Tienes que llevar una buena actitud, y no dejarte llevar, y con eso no tendrás problemas. Te recompensan si ven que te esfuerzas. No dejes que el resto te haga el trabajo y no aportes nada, porque así no se llega a ningún sitio. - Puedes pedir cambio de proyecto si no estas a gusto en el proyecto, así que no tienes que aguantar a alguien que no quieres. - Valoran tus situaciones personales. - Compañerismo (con excepciones claro, que malintencionados los hay en todos los sitios, y trepas también, pero son los que menos). - Muy buenos beneficios. - Te asignan a la banda salarial y puesto que mereces por tus conocimientos, y si te tienen que cambiar a mejor en poco tiempo, y te lo ganas, te cambian (con la subida salarial proporcional). - Buen salario. - Cobras cada mes a final de mes, sin retrasos. - Mucha formación. - Si estás empezando (no es mi caso pero si el de algunos compañeros que tuve), es de las mejores empresas donde puedes estar. Como contras: - El horario en épocas complicadas del proyecto es
ProsFormación, salario, compañerismo, recompensas, estabilidad, buen ambiente, ...
ConsHoras y dudas en el destino del trabajo
2.0
Senior consultant | Roma, Lazio | Jul 23, 2022
Ambiente lavorativo stressante ed estremamente competitivo
Sicuramente è una buona azienda di consulenza, se la paragoniamo ad altre, ma secondo me non basta. Per mia esperienza, ho trovato il carico di lavoro sempre molto al di sopra delle mie capacità di gestione: per assolvere a tutti gli obbiettivi e doveri è sempre stato necessario cedere parte del mio tempo libero. Sulla carta risultavo con un certo livello e un certo grado operativo ma, ai fatti, mi veniva richiesto di lavorare con mansioni di grado più elevato continuando però a ricevere una retribuzione relazionata a ciò che era rappresentato sulla carta. Quindi dovevo prendermi tutte le responsabilità e andare in over-lavoro per percepire una retribuzione nettamente inferiore al mio impegno. E se mi impegnavo e mi spendevo, dimenticandomi della mia vita privata, comunque non gli bastava mai: mi chiedevano sempre di più ma allo stesso prezzo per vedere fino a quanto riuscivo a reggere. All'interno dei team ci sono anche persone che lavorano poco; dunque può essere necessario sopperire anche alle mancanze degli altri. Si è inoltre oggetto di valutazione periodica. Questa valutazione comporta anche degli aumenti di stipendio e degli avanzamenti di carriera che spesso sono reali (e quindi il processo parte come lodevolmente meritocratico), c'è però una competizione spesso poco produttiva, finalizzata a favorire se stessi oppure un collega anziché un altro e metterlo in buona o cattiva luce agli occhi del proprio responsabile, che deciderà le sorti per tutti. Quindi il lavoro r
ProsTicket restaurant, lavoro da remoto, welfare 200 euro
ConsAltissima competizione, alto stress, assicurazione sanitaria poco efficiente
1.0
Analista programador/a | Madrid provincia | Dec 19, 2018
Horas extras no pagadas, explotación, mala organización
Os cuento mi historia basada en un hecho real... Recibí una oferta de una subcontrata de Everis, que por lo visto está muy de moda dentro de esta empresa la subcontratación. Esto implica que, tienes todo lo malo de Everis, (horas extras, gente poco cualificada a tu cargo, jornadas interminables...)y nada de lo que presume esta compañía (ascensos, subidas salariales, beneficios sociales, etc) Le di muchas vueltas a la oferta cuando cayó en mis manos, porque ya conocía a gente que había trabajado aquí y ya me había advertido de dónde iba a trabajar...pero pensé, quizá sea cosa del proyecto, quizá la empresa haya cambiado la política y se viva mejor...eso y sumado a que no me gustaba el proyecto donde me encontraba actualmente y mejoraba el sueldo, me decidí a lanzarme a la piscina y comprobar por mi mismo la fama de esta empresa. Fue el peor error que he cometido en mis 11 años de trabajo en 6 consultoras distintas!!!! Es un sitio en el que te van a presionar desde el minuto 1 en el momento que empieces a trabajar con ellos,y eso que el horario ya de por sí es malo ya que sales a las 7 de la tarde y si te marchas a tu hora como es lo normal, te van a mirar mal... Me sorprendió ver como todos allí trabajan con portátil...eso era indicativo de que te ibas a ir a tu casa muchas veces con el bajo el brazo, cómo fue mi caso, por lo que aún saliendo de allí, no significaba que ya habías terminado tú jornada. La jornada de verano te la ponen y te la quitan a su ant
ProsCompañeros engañados como yo, eran majos
ConsTodas
1.0
Senior Developer | Halifax, NS | Oct 1, 2013
Horrible Employer. Stay away from them
Where to begin..... Formerly know as Keane, but change in name through owners only. The policies of dealing with employees is now worse then before. Person who recommended me to the company got ripped off by them and did not receive recommendation bonus. I did not receive 15000 in recommendation bonuses due to me for recruiting of others. The job I was hired for was nothing like the job I ended up being appointed to. I was hired to be a team lead, and instead found out after hiring that in fact I was not. I functioned as the team lead, but my title was far lesser. Was forced to work long hours with no overtime pay, and told to work through lunch in order to get work done. The official reason they fired me was that supposedly I worked lunch hours, which is against company policy, so that was the reason they let me go. BS to the max. They mislead their clients horribly, which myself and other employees had major professional objections to. Internal politics amongst managers borders on insane. Often it prevented actual work from being done properly for clients. I was fired for actually doing my job. I was asked to save a client money, and I figured out a way to save them 3 million dollars. The Employer fired me two days before the client showed up at the Halifax office so that I would not be able to talk to the client or explain any of these options to the client. When confronted by my manager over this I sent them a letter offering to resign from t
ProsNone
ConsLong hours, poor management, Employees kept in fear
5.0
Helpdesk | Halifax, NS | Aug 13, 2021
I really love working here, I just don't expect to move anywhere
The Pros - When in office, they supply you, amply, with tea, coffee and whatever you like in them in mountainous quantities. They also don't skimp on cost or variety. They are attentive of ensuring most people are kept comfortable with their seating and desk setup programs, though it can take time to process requests, and generally encourage personalizing your small space. Strictness to what you can do in downtime varies project to project, as do many, many other factors. The location I work in is *fantastic* for commuting, and they've been wonderful during COVID in being mindful to not make staff ill. They also have done their best to be mindful of disability, LGBTQ+, or cultural needs on site. If a contract ends, they ensure you have really good severance, and will extend your healthcare package several months after a layoff. They DO actively seek to bring back former employees if you've been a good team member. The Cons - They ask you to do 30+ hours of training per year, minimum that, at the end of the day, is mostly meaningless. If your project closes, don't hope that taking any in house training to have any impact on placement to another project. Don't expect their training to help you advance your career. You get zero certifications from it. Any positions above you will likely require a ridiculous number of years experience you will not get stymied in the same position. Like most companies handling contracts, your contract can be terminated at a moment's noti
Proslots of tea/coffee etc supplies, great healthcare package, ergonomics program, cultural support, lgbtqia support, reasonable disability support, centralized offices, clean offices
Consmeaningless training, HR can be hit or miss, Contract instability, poor chance of advancement, minimalistic raises

Questions And Answers about NTT DATA Services

How often do you get a raise at NTT DATA?
Asked May 2, 2021
Almost never.
Answered Mar 23, 2023
After 2 years
Answered Mar 23, 2023
What is the promotion process like at NTT DATA?
Asked Sep 14, 2021
Terrible raise was $0.15
Answered Mar 23, 2023
Annual reviews, interviews for next position when req opened up.
Answered Mar 1, 2023
What is the best part of working at NTT DATA?
Asked Dec 6, 2019
The PTO
Answered Jun 30, 2022
Interaction with customers
Answered Jun 29, 2022
What is the work from home policy at NTT DATA?
Asked Jan 27, 2021
NTT Data fully supports WFH/remote positions, with equipment, technical support, training and teamwork.
Answered Mar 6, 2023
Attendance metrics the same
Answered Dec 22, 2022
How are the working hours at NTT DATA?
Asked Jul 6, 2016
Flexible depending on your duties and/or deadlines. Finance department always seemed to be worked the hardest for some reason.
Answered Mar 27, 2019
Lots of overtime with no compensation.
Answered Jan 20, 2019