Napa Auto Parts

Working at Napa Auto Parts: Company Overview and Reviews

Napa Auto Parts
Napa Auto Parts
3669 reviews
Napa Auto Parts Ratings
Average rating of 3669 reviews on Indeed
3.5Work-Life Balance
3.2Pay & Benefits
3.1Job Security & Advancement
1,001 to 5,000
$25M to $100M (USD)

Popular jobs at Napa Auto Parts

 Average SalarySalary Range
636 salaries reported
per hour
599 salaries reported
per hour
98 salaries reported
per hour
183 salaries reported
per hour
232 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 8173 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Napa Auto Parts Reviews

Popular JobsDelivery DriverCounter Sales RepresentativeDriverParts DriverCustomer Service RepresentativeStore ManagerWarehouse AssociateAssistant ManagerParts SpecialistSales AssociateManagerCounter PersonWarehouse WorkerAssistant Store ManagerOutside Sales RepresentativeStocking AssociateStockerSalespersonPullerDispatcherOrder PickerSalesRetail Sales AssociateCashierWarehouse/DriverAssociateParts ManagerCountermanInventory SpecialistRetail Assistant ManagerSales ManagerSales RepresentativeDistrict Sales ManagerCustomer Service Associate / CashierDistrict ManagerCar Sales ExecutiveCommercial Sales ExecutiveShipping and Receiving ClerkAccounts Receivable ClerkAdministrative AssistantDock WorkerForklift OperatorGeneral ManagerParts ClerkParts RunnerShipper/ReceiverPackerTruck LoaderWarehouse ManagerInventory ManagerOffice ManagerParts AdvisorStockroom ManagerTerritory SalesAccounts Payable SpecialistCashier/SalesParts TechnicianRetail ManagerShuttle DriverAccounts Payable ClerkClerkCourierInside Sales RepresentativeOwner Operator DriverTruck DriverWholesale ManagerCommercial DriverInternLoader/UnloaderOwnerSupervisorWarehouse SupervisorBranch ManagerCashier/StockerChauffeur Livreur (H/F)Front Desk AgentHandlerJanitorLaborerLoaderOperations ManagerParts ProfessionalReceiving AssociateTeam LeaderWarehouse LeadAccount SpecialistApplication SpecialistAutomotive TechnicianBookkeeperBusiness Development ManagerHuman Resources AssistantHuman Resources ManagerLead CashierMechanicParts PersonReceiverRegional Sales ManagerSales SpecialistService AdvisorShipperSpecialistStocker/ReceiverTechnicianAdministratorAssistant BookkeeperAutomotive MechanicCommercial ManagerConsultantCustomer Service ManagerDelivery PersonDispatch SupervisorDistribution AssociateDrivers HelperLube TechnicianMachinistNapa auto partsOffice AssistantProject CoordinatorPurchasing ManagerRegistered NurseSales ProfessionalVolunteerWarehouse Assistant ManagerWarehouse ClerkArea ManagerCoordinatorCounter ClerkCourier DriverCrew MemberCustomer RepresentativeDeveloperDiverFreight AssociateFront End AssociateInventory AssociateInventory Control SpecialistLoss Prevention ManagerManagement TraineeMaterial HandlerMerchandise CoordinatorMerchandiserPacker/ShipperReceiving ClerkReceptionistSite ManagerSolutions ManagerStaff AccountantASE Certified Parts ProfessionalAccountantAccounting AssistantAccounting ClerkAccounts Payable / Accounts Receivable ClerkAccounts Receivable ManagerAdjointe-administrativeAdministrative ClerkAnalystAsesor/a de ventasAsset Protection AssociateAssistantAssociate ManagerAuxiliar administrativo/aBrand AmbassadorBusiness Project ManagerCash ManagerCashier/ClerkClerical WorkerCollection AgentCommis (H/F)Conductor/aContract WorkerCounterCounter ProCustomer AssistantCustomer Service/Sales RepresentativeData Entry ClerkDatabase AdministratorDelivery / Warehouse WorkerDelivery HelperDelivery SpecialistDistribution ClerkDistribution ManagerDistribution SpecialistDivision ManagerDriver (Independent Contractor)Driver ManagerEjecutivo/a de atención a clientesExecutive Administrative AssistantExecutive AssistantFinance InternFloor ManagerFreight HandlerHead of Commercial phone roomHelp Desk AnalystHuman Resources GeneralistInventory CounterJefe de almacénJunior Sales RepresentativeLocal DriverLocality ManagerLoss Prevention OfficerMaintenance PersonManager in TrainingMarketerNaOffice ClerkOperations AssociateOwner/ManagerPackage HandlerPainterParts CountermanProcessorProcurement SpecialistProfesor/aProject ManagerRoute DriverSales ClerkScannerSenior Business AnalystService TechnicianShift ManagerShop ManagerSoftware ArchitectSorterStock ManagerSystems AnalystcountermanASC Certified Parts ProfessionalASE Certified - Parts ProfessionalASE PARTS PROFESSIONALAccount ClerkAccount ExecutiveAccount ManagerAccounting SpecialistAccounts Payable CoordinatorAccounts Payable ManagerAdjoint de Direction (H/F)AdministraciónAdministrationAdministrative SpecialistAgente de ventasAll Aspects of Auto Parts StoreAnalyste (H/F)ApprenticeApprentice Automotive TechnicianAsistente de tiendaAsset ManagerAssistant General ManagerAssistant Property ManagerAssistant Sales ManagerAssistant SupervisorAssociate General CounselAuto partsAutomobile Parts PersonAutomonteur (m/v)Auxiliar de mantenimientoAuxiliar/a de inventarioBabysitter/NannyBackroom AssociateBartenderBilling ClerkBusiness AnalystBusiness Development RepresentativeBusiness OwnerBusiness SupportBusiness development managerCaissier (H/F)Call Center RepresentativeCanmore Auto PartsCar SalespersonCarpenterCase CoordinatorCashier/ReceptionistCategory ManagerChauffeurCheckerChief Financial OfficerClient SpecialistCloserClosing ManagerCo-managerCollection RepresentativeCommercial CollectorCommercial Parts ProCommercial Parts ProfessionalCommis de Bureau (H/F)Committee MemberComprador/a juniorConstruction LaborerContractorControllerCoop StudentCoordinador/a de operacionesCounter AssistantCounter HelpCounter ManCounter Parts ProfessionalCounter TraineeCounter WorkerCounter salesmenCounter/inventortCounterman/ Third KeyCredit AnalystCredit SpecialistCurrier/inventoryCustomer Relations ManagerCustomer Service SupervisorCustomer Support RepresentativeDance InstructorData AnalystDeliever Auto PartsDelivery DirectorDepartment SupervisorDesk ClerkDirecteur de Succursale (H/F)Directeur des Opérations (H/F)DirectorDirector of Information TechnologyDirector of OperationsDirector of TrainingDiseñador/a gráficoDispatch ManagerDistributorDo not wish to giveDock LeadDock SupervisorDriver AssistantDriver MerchandiserDuty ManagerETL DeveloperEjecutivo/a de ventasElectrical EngineerEmplyeeEntry Level ManagerEvent PlannerExecutive Assistant to the PresidentExpert knowledgeField TechnicianFinancial SpecialistFitness ManagerFleet ManagerFreight Team AssociateFull Time/Part TimeGas Station AttendantGenuine Auto PartsGenuine Parts CompanyHead CountermanHeavy Parts CounterHeavy duty countermanHousekeeperHub ManagerHuman Resources CoordinatorI would assist the storeIBS fleet supportIT StaffIT SupportImport and export of productsIndependent ContractorInformation Technology SpecialistIngeniero/a de softwareInstallation ManagerInstallerIntern ManagerInventory AssistantInventory CoordinatorInventory LeadJefe de tiendaLeadLead ClerkLead CounterLead DispatcherLead DriverLead PersonLeasing ConsultantLeasing ManagerLimpieza y mantenimiento/aLoader OperatorLoading Bay ManagerLogistic CoordinatorLogistics AnalystLogistics SpecialistMDMachine OperatorMaintenance ManagerMaintenance SpecialistManufacturing SpecialistMarket ManagerMarketing Sales SpecialistMechanical EngineerMedical AssistantMonday, Tuesday, Thursday, Friday Part timeMontacargasMonteur (m/v)NAPA auto partsNapa Auto partsNational SpokesmanNight ManagerNot working currentlyOffice AdministratorOffice AideOffice SecretaryOperario/a de depósitoOperario/a de limpiezaOperations SupervisorOperator TraineePTPaint mixeeParking AttendantParts professionalParts/delivertPayroll SupervisorPerformerPick and Pull partsProcessing ClerkProcurement ManagerProduct AnalystProduct ManagerProfessional DriverProgrammerPurchaserPurchasing ClerkRJS RPG2SQL IntegratorReceiving SupervisorReceptionist/Administrative AssistantRegional ManagerRelease EngineerRepackReplenishment AssociateRepresentante comercialRepresentante de ventasRepresentativeReprésentant (H/F)Responsable de logísticaRestockerRetail Marketing CoordinatorRetail MerchandiserRunnerS & w napaSHERMANSafety CoordinatorSales ConsultantSales CoordinatorSales DirectorSales ExecutiveSales TraineeSales and Marketing ManagerSales and Service AssociateSales and Service TechnicianSecretarySecretary/BookkeeperSenior Associate EngineerSenior CoordinatorSenior Customer Service RepresentativeSenior DriverSenior Logistics SpecialistSenior Network EngineerSenior Parts SpecialistSenior ProgrammerSenior Programmer AnalystSenior Quality Assurance AnalystSenior RepresentativeSenior Retail Sales AssociateSenior Support AnalystSenior Systems AnalystSenior counterServerService ManagerServiceNow DeveloperShift LeaderShipping SupervisorShop AssistantSoftware EngineerSorted and separated freightStaff MemberStewardStoackingStore ClerkStuffSubcontador/aSupply Chain ManagerSupport AssociateTeam MemberTechnical SupportTechnicien en Administration (H/F)Territory ManagerTerritory RepresentativeTire TechnicianTool and Die MakerTransporterTravel and Expenses SpecialistTrusteeTutorU/AUnder hood rep for gpcUnemploymentUnloaderVOIP EngineerVarious store level Various team rolesVendorVendor ManagerVentas mostrador/aVice President of Sales and MarketingWarehouse WorkWeb DeveloperWholesale representativeYard Supervisorappliedccaconunter parts assistancecore deptcounterdelevering partsgoodkeyway supply companyoccupation lololpartsparts personparts professionalparts slaverivitorteame leadership whas my best 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GAFort Collins, COFort Dodge, IAFort Lauderdale, FLFort Mill, SCFort Myers, FLFort Smith, ARFort Walton Beach, FLFort Wayne, INFort Worth, TXFosston, MNFox Lake, ILFramingham, MAFranklin, LAFranklin, VAFranklinton, LAFranklinton, NCFrederick, MDFredericksburg, VAFreeport, MEFreeport, NYFreeport, TXFremont, OHFresno, CAFrisco, COFrisco, TXFrontenac, KSFulton, NYGadsden, ALGaffney, SCGainesville, FLGainesville, GAGaithersburg, MDGalesburg, ILGalion, OHGap, PAGarden City, MIGarland, TXGarner, NCGarwood, NJGastonia, NCGateway, FLGeneva, OHGeorgetown, MAGettysburg, PAGilbert, AZGilbert, WVGillette, WYGladstone, MOGlen Burnie, MDGlencoe, MNGlendale, CAGlen Ellyn, ILGlennville, GAGlenside, PAGlenwood Springs, COGoodlettsville, TNGoshen, NYGranbury, TXGranby, COGrand Forks, NDGrand Haven, MIGrand Island, NEGrand Junction, COGrand Marais, MNGrand Prairie, TXGrand Rapids, MIGrandville, MIGrangeville, IDGranite Falls, MNGranite Falls, WAGrant, MIGrants, NMGrants Pass, ORGrantsville, MDGreeley, 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ORKnoxville, TNKodiak, AKKokomo, INKountze, TXKutztown, PALa Crosse, WILagrange, INLahaina, HILaie, HILake Charles, LALake Elsinore, CALake Havasu City, AZLakeland, FLLakeport, CALake Wales, FLLakewood, COLakewood, WALake Zurich, ILLancaster, CALancaster, SCLand O' Lakes, FLLansing, MILaplace, LALa Porte, TXLaredo, TXLas Cruces, NMLas Vegas, NVLatham, NYLaurel, MDLavalette, WVLa Vernia, TXLawrenceville, GALayton, UTLeadington, MOLebanon, NHLebanon, TNLee's Summit, MOLeeds, ALLeesburg, FLLeesburg, VALehigh Acres, FLLemoyne, PALenoir City, TNLeominster, MALewis Center, OHLewiston, IDLewiston, MELexington, KYLexington, NELexington Park, MDLiberal, KSLibertyville, ILLihue, HILilburn, GALima, OHLincoln, CALincoln, NELitchfield, ILLitchfield, MNLittle Falls, MNLittle River, SCLittle Rock, ARLittleton, COLivermore, CALiverpool, NYLivonia, MILockport, ILLockport, NYLogan, WVLogansport, INLoganville, GALondon, KYLong Beach, CALong Island City, NYLong Lake, MNLongmont, COLongview, WALoomis, 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DEMiddletown, NYMiddletown, RIMiddle Village, NYMidlothian, VAMilford, CTMilford, PAMillington, TNMillsboro, DEMillville, NJMilton, PAMilwaukee, WIMilwaukie, ORMineola, TXMineral Wells, TXMinneapolis, MNMinneapolis-Saint Paul, MNMinot, NDMishawaka, INMitchell, SDModesto, CAMojave, CAMokena, ILMolalla, ORMoncks Corner, SCMonkton, MDMonongahela, PAMonroe, CTMonroe, LAMonroe, MIMonroe, NCMontebello, CAMontesano, WAMonticello, MNMonticello, NYMontour Falls, NYMontrose, COMooresville, INMorgan, UTMorganfield, KYMorgantown, WVMorrilton, ARMorristown, NJMorrisville, VTMoses Lake, WAMount Airy, MDMount Airy, NCMount Angel, ORMount Carmel, ILMount Carmel, PAMount Carroll, ILMount Holly, NJMount Olive, NCMount Pleasant, MIMount Pleasant, PAMount Sterling, ILMount Vernon, ILMount Vernon, MOMount Vernon, OHMount Vernon, WAMoyock, NCMuncie, INMuncy, PAMurphy, NCMurrieta, CAMuskego, WIMyerstown, PAMyrtle, MSMyrtle Beach, SCMyrtle Creek, ORNampa, IDNapa, CANaperville, ILNashua, NHNashville, INNashville, TNNatchitoches, LANational City, CANatrona Heights, PANavasota, TXNederland, TXNeedham, MANew Albany, INNew Albany, MSNewark, CANewark, NJNewberg, ORNew Berlin, WINew Bern, NCNew Britain, CTNew Brunswick, NJNew Haven, CTNew Holland, PANew Iberia, LANew Kingstown, PANewman, CANew Martinsville, WVNew Orleans, LANew Philadelphia, OHNewport, MNNewport, ORNewport, WANewport News, VANew Port Richey, FLNewton, NJNew Ulm, MNNew York, NYNiagara Falls, NYNicholasville, KYNitro, WVNixon, TXNorcross, GANorfolk, VANorman, OKNorth, SCNorth Aurora, ILNorthern Cambria, PANorthfield, MNNorthgate, OHNorth Hollywood, CANorth Las Vegas, NVNorth Lima, OHNorth Little Rock, ARNorth Manchester, INNorth Olmsted, OHNorth Platte, NENorth Syracuse, NYNorth Tonawanda, NYNyssa, OROakland, CAOcala, FLOceanside, CAOcean Springs, MSOcean View, NJOconto Falls, WIOdenville, ALOgden, UTOgdensburg, NYOkeechobee, FLOklahoma City, OKOlathe, KSOmaha, NEOneonta, NYOntario, CAOntario, NYOntario, OROrange, 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Overall Reviews at Napa Auto Parts

Staff Member | Twin Falls, ID | Jun 11, 2021
Seriously Unprofessional environment
I can't suggest more strongly for you to pass this Twin Falls store by as quickly as possible. In fact, any of the Dyna Parts LLC owned and operated stores. Discord is born and bred at management level. Temper fits, angst, a steady flow of lies and accusations, you'll never do it right, nonstop profanity, a required hate for owners, upper management and regional management is an absolute mandate by direct supervisors, you are commonly told you are bottom of the barrel, stand up for yourself and the punishments only worsen, literal threats of physical assault, and the list goes on endlessly. If you don't show absolute fear of them, the steady flow of harassments and eminent torture will become immediate and without relief. The employee turn over rate here is THROUGH THE ROOF. Most local dealerships, shops, and mechanics have started to only use the Twin Falls NAPA store as an absolute last resort. Don't believe me, start working here and you will ABSOLUTELY NOT BELIEVE how quick all the shops are to rip you to pieces about how they are treated and spoken to by management and those on the phones. It's a requirement to be rude, crude and cruel here. The other review on here in regard to Twin Falls Idaho NAPA is putting it mildly. You can spend 20 minutes to an hour putting up with temper fits and a hard core cussing on an hourly basis. But DO NOT DARE takes 20 seconds to speak politely to a coworker in regard to how they are doing. Ant form of conversation of kindness between c
Accounts Payable Specialist | Norcross, GA | Apr 24, 2012
my first accounting job
I loved working for this company. The only reason I left was because I had transferred through all the departments, became bored once I learned all I could, and the job offer at Impulse was offered to me on a silver platter with a pay increase. (Had I known the drive would make me look elsewhere I never would have left NAPA). I moved all throughout the payable side of the APAR center located in Norcross, GA. I first worked in a data entry position, using ten-key and balancing month ending reports through journal entries. I spent most of my time in this department, was promoted to Coordinator to three employees and was highly successful. I felt I had learned all I could within a couple years and transferred to a Supplier Research Department. This was much more my type of work because it was often up to me to find the best way to research a suppliers account. The goal was to make sure our 60 or so suppliers were being paid properly - not over or under. Each month I had three distribution centers that I was over. Their statements were sent to me and I worked on a daily basis with the ops managers to ensure they were satisfied with my job. The most fun I ever had at NAPA was creating a slideshow presentation through Powerpoint for a game that me and a co-worker volunteered to be in charge of. It was a competition to see which POD (four employees to a pod with a coordinator as the team lead) could clean up all of their statements the quickest. We went to Marshalls and created a ra
Operations Manager | Downey, CA | Oct 7, 2019
A lot of changes on Management
I entered into a turmoil have nothing good to say so I just don’t say nothing at all.directed and leaded the administrative and production on line teams to ensure that sales, operational, financial, and customer satisfaction metrics were achieved. In this position I did monitored and provided coaching and recognition to the Engineering team and office staff on their execution of solutions and the sales job process. I also ensured that all repairs were completed right on all the first time and that parts and equipment procurement ran efficiently. Following with the responsibility for maintaining a safe, organized, and productive team-oriented work environment focused on customer satisfaction. Additional responsibilities included: • Monitoring work-in-process and vehicles due in to maintain WIP count between 90-100% of target • Ensuring that staff is adhering to appropriate procedures for DRP and Osha compliance and that all staff are completing online exams or training as need it • Working in partnership with internal audit team • Communicating effectively with insurance partners and responding expediently to any requests • Leading morning scoreboard and admin meetings and instilling a sense of urgency in every job or task • Monitoring staff to validate that of the customer calls were made as required to the standard and guide lines of the company and all files were kept up to date throughout job or customers guidelines • Recruiting and retraining talented employees • Provid
Sales Manager | Tampa, FL | Sep 3, 2021
Fun environment, poor management at least in Tampa corporate office
Great customers, if you enjoy being a problem solver. If you are salary expect to work minimum 65 hours per week (45k). Store managers that make decent salary (65k) average 75 hours a week. Expect to be part of unpaid inventory counts. Expect to have your team members in your store pulled or transferred without notice (and yes as a manager you will be covering the missing shift). I have several managers that still work clopen 6am to 830pm for weeks on end. The record is 34 days in a row. The area manager are spread so thin they can do little more than lip service, and in most cases do not show up for appointments. It can be very embarrassing and in Tampa will continue to happen. Many of the processes are dated. Most of your upper level management has never worked in a store nor do they know how to operate the system. Many of them are from competitor auto parts stores, typically after they are fired. Your upper level management will typically pick 1 or 2 customers or a store to visit weekly and park there. However if you are young, like solving car problems and looking to get feet wet. A store level position is fun. Selling/delivering parts, fronting shelves, cleaning, helping walk in customers. Learning to help people who are usually distressed is a valuable tool. Right now they can barely keep managers so it's not far fetched to go in as a counter and be promoted quickly. It's good for a title jump. There is a division for experienced parts advisors called NAPA IBS. The
ProsGreat customers, store managers are compassionate
ConsShort breaks, very poor upper level management/leadership, salary is a bad decision
Warehouse Associate | Kingston, PA | Aug 1, 2016
No talking allowed. 1 hour lunch. Long work day.
As with many companies today their turnover is very high. In the 8 months I worked there I saw them hire at least 30 people, that's not good considering the warehouse only needs about 40 people to be fully staffed. Most people quit within the first month, some sooner. A few got fired for low production, and a couple that worked on the loading dock were overwhelmed by the stress. The company that is contracted to deliver the parts has a supervisor who has free reign of the loading dock and would regularly cuss at the loaders, and make derogatory statements towards them. Management was notified about this a couple times, and threatened to make this guy stay out of the building but that never happened. There are 6 managers for about 40 people. Often when the loading dock was behind due to work flow, one manger in particular would cross his arms and stare at us while we worked. Typically at 6pm everyday the temps (as some managers called them) would cut cardboard and fill the compacter. At 8pm everybody was allowed to leave. Except the loaders. Some days I stayed past 9pm to finish loading the trucks. One day I decided to punch out with everybody else. The next day I was escorted to the HR managers office to explain myself. When I complained I could see it turned into a "me against them" situation, and I promptly resigned. The truth has to be told so hopefully I can save someone else from damaging their resume. This company needs to learn the benefi
ProsYou get a paycheck every 2 weeks
Cons1 hour mandatory lunch off the clock, 2 10 minute breaks, On ten hour day you work 4 hours straight before 10 minute break, Very few people are happy to be there including some managers.
Delivery Driver | Norfolk, VA | Mar 4, 2016
Simple job, no real room for advancement. Questionable business practices in relation to employees. Management is subpar
Job duties include delivering auto parts to various service shops and dearlerships in the hampton roads area, restocking inventory, and various other small duties like washing company vehicles and cleaning or answering phones. If you want to learn about the auto industry its a decent platform to start from if you ask the right people the right questions. Management within this particular franchise is subpar at best. The company in micromanaged in the wrong areas. Management has not yet learned how to satisfy the client while maintaining the best interest of the company and ironically vice versa. Too much strain, responsibility, and blame are placed on the employees to cover for management error. Upper level management does not pay attention to areas that need most improvement within the company structure to make it run more efficiently. Usually the coworkers were pleasant was really only one or two bad apples out of a dozen. I feel thats a fair ratio considering the work place was a small one. Hardest part of the job was really tolerating management. To be frank from store to store the management was repulsive for lack of a better word. A lot of gender discrimination, undertone racism, A LOT of inappropriate behavior ranging from harassment to fraternization and obvious conflicts of interest. On top of that complete underpayment besides on the amount of physical strain and stress, and lack of breaks. The most enjoyable part is really the other drivers most of them time and
ProsOccasional company lunches, small bonus every now and then, usually no more than $40
Consno breaks low pay
Store Manager | Phoenix, AZ | Sep 19, 2018
NAPA is Basic No real room for growth. Be prepaired for Verbal Abuse.
Ive worked for NAPA in three stores in Two different states. The most recent was a out of state transfer. No money for relocation. hostile work environment Big promises,and not keeping their word. I started out as a driver and worked my way up to a store manager. I had been in the industry for ten years and started with this company for a part time job, as I had income already. As time went on I was offered to move up when upper staff,threw in the towel and finally had enough. My salary only increased in cents and they always included bonuses as a way for me to say yes to the promotion with the company. The bonus are a scam and are set to screw over your customers,and by the time you get it. Everyone in the district has had their hands in the cookie jar. You have customers who dont understand what they need and scream at you because they dont know what they need. Because a part is a part and every air filter fits the same car..... Then you have wholesale accounts who spend x amount of money a month and will curse you out and scream because of pricing Atlanta sets up. You do a price override to help em out,then the guys at the district call you up and scream because you lost some GP. But how dare you tell them no you cant override a price, Ive been called every single curse word by both retail customers and wholesale The job is fast pace and is for someone who can mutitask and have a thick skin. If you have no life and want to be a lifer this company is for you. If you want
ProsRetirement package
ConsLong work days, no time off.
Cashier/Sales | Cornelius, NC | Jul 1, 2019
Standard Auto Parts store
5 days out the week I wake up, go to work, clock in and do my job. Each morning I help out with putting up incoming stock that was delivered to the store the night before and then I hop on a cash register and help in-store customers with selecting parts and items for their vehicles. The work is steadily paced but huge waves of customers come in at random sometimes. The most challenging thing at this job is working a Saturday, the store tends to be short staffed and a lot busier than usual on Saturdays. Usually, there will be a line of 8-10 customers in the store waiting to be checked out or have a question about a really hard to get part for their car, on top of that customers are calling the store wanting to get information as well. That situation is tough because you don't have time to serve everyone in a timely fashion and the customers on the phone get upset because I've been dealing with tough in-store customer and had them on hold for ten minutes. I've learned through this experience that I can't make everyone happy, and I found that the most efficient way to deal with that situation is to deal with each customer one at a time and just do the best I can, even if a customer gets upset. What also helps me is the people I work with, we all understand that the job isn't fun and we have a good laugh anyways over some the antics that go on in the store and with customers. Overall Napa is an ok place to work at, management does the best job they can do, the hours aren't bad, a
ProsDiscounts on parts and flexible hours
ConsSometimes a hazardous work enviroment
Assistant Store Manager | Dale City, VA | Aug 4, 2018
Downsizing Concerns... poor pay
Any job at NAPA can be be summarized as a lot of work for too little pay. Expect back-breaking labor when it comes to stocking the back shelves or even delivering parts. You will hate brake rotor shipments. It is basically equivalent to stocking shelves with heavy weight-lifting weights. You will get paid poorly for a ton of work including dealing with arrogant and shifty commercial customers, where the majority of the income is generated. Walk-in customers serve a role too in the profits of a store, but are not important like call-in commercial repair shops. They will train you fairly well. And the research resources (for solving problems for customers and locating parts) are pretty good. You can get a pay raise just for obtaining an ASE certification in parts. A delivery driver makes less than the average security guard while doing a LOT more work, including hazardous work. Assistant store managers are treated like garbage by management. Even if you have proven your merit, and are running a store well in a temporary capacity (due to your manager getting fired, for example), the company would rather pay you LESS to do the job of a manager than hire you on as the permanent store manager. Store managers are the scape goat for anything that ever goes wrong in the store. Expect to have an axe held over your neck, ready to drop if anything adverse happens. The upside is that store managers get to delegate and end up doing a bit less of the hard labor. But the down
Prosflexible break times, decent benefits
Conspoor pay for heavy labor
Outside Sales Representative | Ohio | Feb 23, 2018
Times have changed
I have worked for multiple NAPA franchises at this point in a multitude of positions and really can sum up my expierence in these words: Generally speaking these franchisees are under enormous pressure to make a profit in what seems like an ever increasing highly competitive market. Their three tier distribution system is flawed and raises costs to the point that customers are looking elsewhere for a better price since the product quality and consistiancy has dropped like a rock over the past 5 years or so. Furthermore GPC, the parent company to NAPA Auto Parts is doing a number of things to control their own costs due to slipping sales and margins. Tactics such as adding more job tasks and product lines to current workload of their reps are causing them to underperform and leave the company in mass. They have also cut back on staffing and inventory stocking at warehouse locations and as such require the franchisees margins to be hit even harder due to extra shipping costs and longer inventory wait times in an industry that requires fast inventory turnover rates in order to generate a profit. The worst part is how they pass the costs down to their franchisees and customers. Becoming a NAPA Auto Care Center these days means a paying out $1000 + annually just to get product pricing that is only barely competitive with the competition and sometimes of a lower quality than the competition.
ProsDecent pay, depending on where and what you do. Brand recognition and brand quality. that beats the other guys.
ConsDated distribution system, Lots of competition, Some open on Sundays. OSS forced to cover way too many accounts for pay level. .
Senior Retail Sales Associate | Calgary, AB | Mar 10, 2022
Management is out to lunch. Politics before people.
I worked for Napa in Edmonton and Calgary in multiple locations in both cities. I was with Napa for at least 5 years. Managers in Edmonton were delighted to deligate any and all of their tasks to employees below them they think are well suited to the task. They picked favorite staff members who didn't have to work as much, as hard, and got preferential scheduling. My first year with Napa in Edmonton I had 2 weekends off (Saturday and Sunday) out of 52, and the only reason I got those weekends off is because I requested the time off 6 months prior, and I was still asked to work them both multiple times before the time off came. In Calgary I had a very enjoyable experience for about 3 years. Napa has a program that allows you to have your education paid for to get your Red Seal in Parts. I utilized this program while I was there which was wonderful, once my manager set me up for it but it took a long time to get into the program. I asked for about a year and a half and gave my notice before they put me in the program. There were some culture issues, but nothing crazy or unmanageable due to the small size of my store and limited staff. Until a few years ago when my store was broken into. I was the first on scene and I was also on the alarm call list. I was chastised for tending to the situation improperly, despite being provided zero training on how the company would want us to respond to a b&e. After all this wraps up and we get back to business as usual, they suspended
ProsExcellent benefits package, if your a man you will likely get on fine here
ConsPoor management, poor work life balance, heavy internal politics

Questions And Answers about Napa Auto Parts

What is the best part of working at NAPA Auto Parts?
Asked Nov 22, 2019
The general help from the others employees
Answered Jul 3, 2022
Teamwork and good business
Answered Jul 1, 2022
How often do you get a raise at NAPA Auto Parts?
Asked Feb 4, 2021
6 months
Answered Sep 20, 2022
8 mths later
Answered Sep 19, 2022
What is a typical day like for you at NAPA Auto Parts?
Asked Mar 15, 2020
Somewhat busy
Answered Sep 23, 2022
Quiet and busy
Answered Sep 19, 2022
What is the promotion process like at NAPA Auto Parts?
Asked Nov 12, 2020
There really isn’t one
Answered Sep 25, 2022
Better be best friends with the higher ups
Answered Sep 12, 2022
How long does it take to get hired from start to finish at NAPA Auto Parts? What are the steps along the way?
Asked Aug 1, 2016
I interviewed on a Thursday and was asked in the interview if I could stay Monday. I worked every day except Sunday the next week (closed on Sunday). I love my coworkers and my boss, it's a wonderful place to work and the customers are also very friendly
Answered Oct 25, 2020
About 2 weeks due to drug test and back ground checks and the fact of how bad there in need of someone
Answered Feb 12, 2018