National Grid

Working at National Grid: Company Overview and Reviews

National Grid
National Grid
703 reviews
National Grid Ratings
Average rating of 703 reviews on Indeed
3.6Work-Life Balance
3.7Pay & Benefits
3.3Job Security & Advancement
Waltham, MA
$5B to $10B (USD)
Energy and Utilities

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20 salaries reported
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17 salaries reported
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14 salaries reported
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Salary Satisfaction
Of the employees are satisfied about their pay
Based on 884 reviews
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National Grid Reviews

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Overall Reviews at National Grid

Technical Consultant | Brooklyn, NY | Nov 19, 2013
independent electric-service provider, it delivers electric power and related services at competitive prices and serving the States of Massachusetts,
National Grid is one of the largest energy companies in the world located in Brooklyn New York. As a private, independent electric-service provider, it delivers electric power and related services at competitive prices and serving the States of Massachusetts, New York and Rode Island. The aim of the project was to provide utility solution by implementing a fully integrated system. Responsibilities:  Participated in full life cycle implementation of ECC 6.0 EHP1 using ASAP Methodology.  Configured settings for Company code, posting period variant, assigned document number ranges, tolerance groups for customers, G/L accounts and users.  Defined, configured and tested Account Keys, Account assignment groups, customer master groups, and number ranges, and field status in GL and AR modules, and worked on revenue account determination.  Configured the Customer Master, House Banks, Payment Programs, Electronic Bank Statements (EBS) and Lock Box and successfully configured Clearing for open items in GL/AR/AP Modules.  Defined Automatic Payment Program (APP) configuration, payment advice and tax procedures.  Configured document splitting rules & characteristics to be used for document splitting and defined variants for the real time integration between Controlling and Finance.  Resolved issues relating to automatic payment program, profit center derivations, intercompany reconciliation, month end closing activities, GR/IR clearing, automatic clearing Issues, Logistics
Front End Developer | Dallas, TX | Sep 27, 2016
UI Developer
• 7+ years of IT experience in User Interface Development using Web Technologies like JavaScript, HTML5, CSS3, Ajax, JSON, JQuery, Node.JS, JSP, Servlets and Angular JS. • Extensive experience in developing web applications with open source frameworks like spring, JSF, Struts. • Good experience using HTML5/CSS3 development. • Experience working with Responsive Web design. • Experience working with JavaScript MVC frameworks AngularJS. • Extensively used the JavaScript frameworks jQuery. • Experienced in designing Using Web Standards. Experienced in developing table-less layouts. • Extensively worked on methodologies such as Agile and Waterfall. • Professional understanding of Software development life cycle (SDLC) as well as various phases such as Analysis, Design, Development and Testing. • Developed dynamic user interfaces for high-volume Web and Mobile web sites using the latest in Responsive Web Design techniques. • Having experience Business Intelligence in analysis, design, development, testing and implementation of the reporting. • Experienced in database like SQL, Oracle to manage tables, views, indexes, sequences, stored procedures, functions, triggers and packages. • Experience in documentation using MS tools (Word, Excel, PPT, Project and Access). • Experience with Firebug for Mozilla, Developer Toolbar for Chrome and IE Developer Toolbar for Internet Explorer. • Sound Understanding and good Experience with Object Oriented Programming Concepts,
Senior Financial Analyst | Brooklyn, NY | Jul 8, 2020
Good company with lots of office politics
Worked in a team that had great work life balance while seeing other teams working long hours. I was bored at work 80% of time throughout the years that I worked there and it is also partly why I had to leave (did not feel needed or value adding). While there were many great and competent people there, the office politics and favoritism from management down to the lowest level of employees were hard to ignore (I generally avoided gossips and politics but things) and made it an uncomfortable working environment. The Finance department did feel like a PwC alumni reunion. Many were talented people but it certainly felt like some other equally talented people were passed up for opportunities due to lack of association. Lots of obvious buttering up and buddying up that certain senior management members seemed to enjoy. There were also many people that avoided responsibilities/accountability or outright uncooperative, and such issue appeared to be culture driven (first thing I noticed when I joined). I believe this is due to the office politics. Many people seemed only want assignments/projects with greater recognition/credits and small projects usually ended up incomplete and people that were under appreciated did not bother to put in efforts. The company also reorganized frequently which reflects the lack of coherent operational strategy and directions from management. Although I found opportunities during these reorgs, some were let go or forced to quit (assigned t
ProsWork life balance, compensation, 401k, stock options
ConsCulture, office politics/favoritism
Process Manager | New York, NY | Oct 2, 2017
Supposedly “One of the World’s Most Ethical Companies”.........
A “performance discussion” arranged between an employee and a manager that they do not report to, a violation of company policy, in the absence of any performance objectives and targets as required by the company. Human Resource was aware of the meeting. True purpose of the meeting: Coerce employee into going along with a violation of company policy. Four employees assigned to work a project that can be done by a single employee with the expectation that one play along at their own risk. On a single project one employee assigned to work under five people of lower expertise who have vague responsibilities one of whom is at least for levels junior, a violation of company policy. Management cover up, this is “matrix management”. Highly recommended employee rated in the lowest quartile without being given objectives and targets, a violation of company policy. Manager misrepresents information. Human Resources misrepresents company policy and affirms rating. The employee expected to improve the unknown. Manager feigns coaching the employee on the unknown. Through feedback and recommendations documentation of the above is brought to the attention of the US Executive Director and the CEO. Solution: Terminate an employee that had the courage to do the right thing, speak up. Reasons for terminating the employee will not be put in writing. Process professionals and minority female employees beware. Deceit starts in the hiring process and job descriptions are me
ProsWork from home on snow days
ConsManagement style: greed (bonuses), coercion, manipulation, deceit, expectation that the pay check includes lying to make them look good
Freelancer | Hicksville, NY | Nov 14, 2015
Highly Experienced Public Relations/Communications Manager & Writer
I hold a B.A. in Journalism and have twenty years of experience overseeing all communications and events for several employers. In my corporate communications experience, my responsibilities have included coordinating public relations and marketing strategy, content and collateral production, social media, and brand management in a consistent fashion that supports the needs of the organization and its constituents. Specific skills include expert writing (press releases, web copy, direct mail, email marketing campaigns, and executive communications), event planning, branding, media relations, and seeking opportunities for and coordinating speaking opportunities, trade shows and award competitions. I have been fortunate to work through the years when the Internet, websites, email, and social media replaced traditional ways of communicating. As a result, I learned new technologies as they were introduced. In addition to my corporate work I have worked during various periods as a freelance writer and publicist, completing assignments for about twenty organizations over recent years. Commercially, my byline has appeared in numerous regional and national publications. I am also the author of two novels. I have been responsible for managing social media for my employers, freelance clients, and for two novels that I authored.
Technician | Buffalo, NY | Feb 23, 2021
Amazing company, outstanding benifits
If you are looking for a forever job THIS is the place to work, 401k match, Pension, great healthcare, dental, vision, paid holidays, The longer you stay the more vacation time you will earn, the list goes on BUT you need to know what department to go to, the customer service side of the company is an easy way to get in and get started with the company but would not recommend staying there... WITH THAT BEING SAID, when you start and get some seniority you have so many opportunities to move up, go where you want and get to a better place within. want to work in the field? Go to line department, cable department or Building maint. Construction department. Like being in a garage working on stuff? Go to fleet. Want to stay in the office? (assuming you have the proper certification) Go to design department, engineering department ect... You will make Great pay no matter where you go. You will be treated with respect and fall In love with the company, they preach safety from day one and look out for you. Depending on where you are you will get Overtime, storm work (Double time). Overall Highly satisfied and highly recommend National Grid to anyone looking for there dream company.
Pros401k Match, pension, healthcare, dental, vision, Vacation time, paid holidays, Overtime, Doubletime
ConsCan get a bad egg here and there depending on where you work and what department you are in
Emergency Dispatcher | The Lakes, MN | Dec 30, 2012
fast paed, busy and enjoyable work place that lacked career prospects
A tyopical day (dependaton what shift worked of course) Am shift ; assign all engineers with a non emergency job ready to begin the day, dispastch emrgeny jobs such as gas leaks, no gs and pressre problems quickly and efficiently, all whilst constantly monitoring the area I was responsible for, ensurng workload was managed properly and escalatng to the on shift senior dispatcher of any problems. On busy days emergency calls from the public woul also over flow from the call centre which I would have to answer, making sure accurate inormation was recorded on the live system of address and contact details, nature of the emergency and givng out the correct scripted safety advice for that particular emergency if required.. The hardest part of the job for me was that I was employed by agency and not direct, whih meant i did not get sme of the many benefits other colleagues could njoy and also had no real job security. The moist enjoyale part ofmy job was that every day was differen and was at times very fast paced but at others could be more relaxed, whilst at all times remainig a professional and friendly environment to work in.
Prosvaried shifts
Conslack of job seurity and career prospects as site was relocated to hinckley
Technician | Albany, NY | May 27, 2019
Poor Management and management with no field experience
Management is all about themselves. Management does no wrong and the worker is looked down upon. If an individual in management messes up that person gets promoted and relocated. If a worker messes up you will get wrote up and a letter in your file and disciplined. HR will build a case against you from the day you are hired and will look for something negative against you until something is found and will fire you. The union is in bed with the company. The union has no power. Stressful environment and poor management. . If you are a skilled worker and want to make money and enjoy your day then don't work for National Grid. You are just a number. When National Grid is done with you and what you can do for them they will throw you away like an old tool. There are better company out there and with better benefits. Hopefully someone who is applying for a job with this company will take these words to heart and pass this company by. The company has changed for the worst. Not like it was when it was Niagara Mohawk and management is not there for the worker. Its all about how much money management and the stockholders can make. Not even an American company. It will be sold again in the near future.
ProsFlexible jobs
ConsPoor Mnagement and Management spys on you
Principal | New York, NY | Dec 25, 2013
Professional/Highly productive environment
Business Operations: • Budgeting & Forecasting for LOBs • Consolidated Financial Reporting (IS, BS, Vendor Management, GL reconciliation, ME close, Regulatory Audits) • Program Cost Monitoring & deliverables by company/Business area • Corporate Functions support: Real Estate, Billing, Credit/Collections, AP, HR & Employee Services, Business Process Group, Customer, Energy Investment Portfolio. Special Projects • Rate Case Analytics/PMO • M&A – divestiture analysis for Regulators (Energy Procurement) • EMA filing: P&L, Balance Sheet reporting • CTA Projects – special tax treatment technology initiatives • Corporate Restructuring Initiatives – Real Estate Consolidations, Workforce alignment, Functions regrouping PMO: Systems Implementations & Upgrades • Multiple full life cycle implementations (SAP, PeopleSoft) • Functional support - Pre and Post Go Live (business analysis/issue resolution) • PMO Finance Project Management/reporting (project oversight/development phases; budgeting (baseline/change requests); scenario planning;) • Project Management (development phases; business process improvements/functional reports specs/business support) • Financial Modeling (ROI, NPV, IRR)
Maintenance Mechanic | Fredonia, NY | Feb 3, 2018
Not the same company it was
Since National Grid took over Niagara Mohawk in 2002 things have gone down hill as far as employee satisfaction. Things have changed from an operational standpoint and employee relations. Now many functions are contracted out. There is no longer a feeling that the company is a benefactor but rather an adversary. After successfully and safely doing things certain ways for years most procedures have changed not necessarily for the better. I was glad to retire as soon as I could and former co-workers I talk to are in the same boat. That being said if you are a newer employee and do not remember how good things were you can accept things as they are as the norm. In that case in spite of the flaws we old timers see it is a great career opportunity here or any other electric utility company. This company is very impersonal, the employee communications is poor, retiree communications non-existent. Employee relations is contracted out it is hard to get information. Every fellow retiree I talk to is glad to be out but have fond memories of Niagara Mohawk. No regrets, had a great career.
ProsPay, Benefits, 401K, Satisfaction of keeping power on
ConsPotentially dangerous work, Working in nasty weather
Recruiter | Hinckley | Aug 15, 2014
typical office environment
I worked 37 hours a week whilst i worked at National Grid. i started at National Grid with no experience in a call centre. I had a weeks training and then i was put on the phones to take calls and handle my own enquiries. I worked 8am until 4pm Monday to Friday, every 3 weeks i had to work a Saturday. the call centre was extremely busy and you had to learn how to handle the enquiries quickly and efficiently so that they could be closed. I was promoted whilst on this department, this had to be the hardest part of my job during my time on GDSP as I had to handle the customers that had 'Expressed their dissatisfaction with National Grid'. I had to be taken off the phones and these high rate customers had to be spoken to everyday and i had to chase the contractors everyday for an update or for a resolution so that they could be closed down. I was constantly in meetings with managers and in training or training up colleagues so that they could then take over handling their own high rate customers. I worked along side the complaints department as i had to stick to their time-frames and targets, if i didn't handle these enquiries correctly i would have cost National Grid a lot of money, i was told during one of my reviews that i had saved National Grid thousands of pounds and that i had put the complaints department on target for staying in profit. I built new relationships with different departments, contractors and managers that i never thought i would have from what i started
Consconflicting environment
Performer | Warwick | Mar 5, 2015
Contract Work
• Carry out analysis in order find improvement possibilities in the current work scenario using methods including SIPOC, 5 why’s, Ishikawa Diagram, MIFA analysis and Pareto principle. • Embed and sustain Process Excellence culture and standards by improving processes, team performance and driving continuous improvements • Ensure process improvement activities align to the requirements of the business, including risk and compliance drivers • Identify and understand all customer needs/requirements and focus improvement actions on the processes that are falling short of satisfying these needs/requirements. • Apply appropriate problem solving methodologies to solve problems as part of embedding and sustaining Process Excellence culture and standards • Support, coach, mentor and train teams to enable continuous improvement of processes and embed problem solving capabilities across the business such that they form part of business as usual activities / practices • Establish sustainable and effective performance discussions, monitoring and escalating poor performance • Develop and maintain a process governance framework to ensure end users have access to all processes and a proper audit trail and documentation exists to ensure single version of truth • Develop and maintain a Process Excellence programme for tracking and reporting progress of process improvement initiatives planned/in progress/delivered throughout the year • Ensure approach is aligned with the Proces

Questions And Answers about National Grid

How often do you get a raise at National Grid?
Asked Jun 8, 2022
2ce a year
Answered Oct 7, 2022
Answered Oct 1, 2022
What is the promotion process like at National Grid?
Asked Oct 21, 2021
Answered Oct 7, 2022
If your great at your job you will stay put if your having issues you may get promoted
Answered Sep 21, 2022
If you were in charge, what would you do to make National Grid a better place to work?
Asked Mar 9, 2018
Better pension healthcare and reward good workers. Not senior workers.
Answered Jul 21, 2022
CEO Investing in a higher level of service. Moving forward through change and innovative advancement
Answered Nov 9, 2021
What is a typical day like for you at National Grid?
Asked Jun 23, 2020
Answered Oct 10, 2022
In all honesty it is and was hectic. Nobody ever knew what we were doing a half hour in advance, and they took a month to get the proper equipment out
Answered Sep 19, 2022
What is the best part of working at National Grid?
Asked Mar 9, 2020
Working from home
Answered Jun 3, 2022
You get to meet new people over the phone, the supervisor help you when you need the help. And If there are always making sure you are okay.
Answered Mar 26, 2022