Old Navy

Working at Old Navy: Company Overview and Reviews

Old Navy
Old Navy
9126 reviews
Old Navy Ratings
Average rating of 9126 reviews on Indeed
3.6Work-Life Balance
3.1Pay & Benefits
3.2Job Security & Advancement
San Francisco
1,001 to 5,000
$100M to $500M (USD)

Popular jobs at Old Navy

 Average SalarySalary Range
806 Salaries reported
per hour
Sales Associate
344 Salaries reported
per hour
Stocking Associate
170 Salaries reported
per hour
Seasonal Associate
96 Salaries reported
per hour
Logistics Associate
56 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 5473 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Overall Reviews at Old Navy

Sales and Marketing Manager | Lincoln City, OR | Feb 15, 2019
Not great but not the worst
The job was fun but the set hours for my position just weren't for me. Also I do not believe my wage was appropriate for my roles and responsibilities. The team there can be very fun as well but there was a lot of changes in the management team throughout my time there that were hard to adjust to.
Customer Service Representative | Hollywood, FL | May 4, 2018
Great job if you're in high school. It's a fast paced environment however, everyone helps and you learn to manage your time. If you're into fashion it's a great start.
Customer Service Associate / Cashier | Manteca, CA | Jan 28, 2020
fun workplace
opening early and closing was always fun. everyone got along with each other which I think helps the company because it gets work done. they were very flexible with hours and schooling which helped me when I worked there.
Outlet Manager | Miramar Beach, FL | Dec 18, 2019
Energetic Work Environment
Love the workplace environment and the support everyone provides. Flexible on work schedule, provides health benefits, compensation, and understanding.
Team Leader | Conyers, GA | Sep 8, 2019
Nice place to work for, decent pay for retail work
It was a great place to work while I was attending college classes, they managed to effectively work with my schedule. They also worked with me to advance within the team from moving from just an associate to a team leader/floor supervisor. Great management!
Visual Merchandiser | Centennial, CO | Apr 21, 2018
Productive, fun but sometimes stressful job
The store itself was amazing. Wonderful work environment, and flexible hours. Not far from home and I was relatively job-secure. Corporate liked to make a lot of changes last minute to sales, promotions, shipments, markdown numbers, and that created a lot of payroll friction because what they were asking couldn't always be paid for or be done on time. I remember having to extend lots of my shifts or coming in overnight because the company increased markdowns so much we couldn't possible finish it before the store opened. Cutting associates during the day to pay for their changes hurt the customer experience when we couldn't staff the busy floor on a weekday afternoon. The store could NEVER have negative payroll. And payroll is based on last years sales. However, the jobs I fulfilled at the company were straight-forward and were only too challenging when holiday came around or when we received tons of product we weren't able to sell. I learned so many of the management and training skills I have today. This being my first job, learning to work with a team and talk and sell to customers has been so rewarding for me. I'm very grateful for this job.
ProsFlexible hours, great work environment, easy work standards
Conslow pay, absolutely no benefits unless you're full time
Loss Prevention Manager | Greenville, SC | Jan 22, 2020
fun workplace
had to travel for this position and had an opportunity to make my own schedule loved it. there was diversity and change old navy was constantly supporting the team.
Customer Assistant | New York, NY | Dec 13, 2019
The company has a good culture of teamwork
The company really emphasizes a team concept. The building is a flagship so there is a lot of support. This is not the case in smaller buildings where you have to were many hats
Visual Merchandiser | Quincy, IL | Sep 27, 2019
Best Job I've Had
Gap Inc. Is a great company to work for. They are culturally diverse. You can move up quickly with this company if you want to. Working for Old Navy left me excellent customer service skills and the best customer experience. I put great pride in Customer Service.
Seasonal overnight shift to permanent employee | East Brunswick, NJ | Dec 11, 2018
Productive, fast paced, a great learning environment
I really enjoyed working at Old Navy. As long as you are willing to learn then there is plenty of opportunity for advancement. A typical day consisted of merchandising and cleaning the store and for me since I am a cash handler then doing the books for the store when we were closed. The workplace culture is very friendly and work motivated. The hardest part of the Job was making sure we designed the store according to the monthly book for floor design that is sent by corporate each month, especially if we didn't have all of the merchandise.
ProsEmployee discount

Questions And Answers about Old Navy

If you were to leave Old Navy, what would be the reason?
Asked Mar 19, 2017
Managers show favoritism. Especially to those who sell more ONCs/high email capture. They’d rather make them happy instead of teaching other employees who are struggling.
Answered Jan 20, 2020
Oh I'm probably on the verge of leaving unwillingly or willingly. I've noticed where I've only gotten scheduled for 1 day for each up coming weeks at 4 hours each day. Don't know if I'm not doing enough or in their eyes not doing anything. They claim to be big on corrections but no one said anything to me and I didn't ask. Don't know if it an issue with hours or what. I can sit up here and pick my head as to why, but I thought that they were very good with corrective actions and so forth. Plus I am not a minor, and have minor children. Thank God it's not my only income, but one day, and at 4 to 4.5 hours tops, at minimum wage. Who are we kidding.!
Answered Nov 29, 2019
Do you have to wear Old Navy apparel while working?
Asked May 14, 2017
No you do not. Just wear things that are casual, like jeans and a t-shirt. Make sure it looks nice though and not "too comfortable". No bra straps are allowed to be shown, no see-through tops or bottoms. You also cannot wear spaghetti straps or open toed shoes UNLESS they have a back on them to keep them on your feet. Also, you cannot wear logos.
Answered Dec 20, 2019
No but similar.
Answered Oct 25, 2019
What is the work environment and culture like at Old Navy?
Asked Jul 20, 2016
It is a simple environment, and the atmosphere at my work was really demanding and not fun at all. We barely talked to each other on the sales floor, and it was hard to plaster a smile on my face for hours of working by myself. Only at the cash rep were things fun and fast paced. Sometimes the managers swing by and say hello and ask how everything is doing, especially the leads.
Answered Dec 20, 2019
This work environment is very upbeat if employees choose to make it upbeat, but if they don’t then it’s a very boring environment. It is very cut-and-dry, because it’s retail, it is a simple job where people will either be happy about the fact that it is or they will be mad about it.
Answered Oct 26, 2019
If you were in charge, what would you do to make Old Navy a better place to work?
Asked Jan 9, 2018
Make sure morale stays high, especially during the holiday seasons and spring break.
Answered Apr 3, 2020
First learn where I can improve so I will be able to limit mistakes started by my position.
Answered Mar 10, 2020
How did you get your first interview at Old Navy?
Asked Feb 25, 2016
I applied on Indeed, and 4 days later they called me up asking what time I can interview.
Answered Dec 20, 2019
I applied online and then had to follow up via phone call.
Answered Oct 25, 2019