Owens & Minor

Working at Owens & Minor: Company Overview and Reviews

Owens & Minor
Owens & Minor
1060 reviews
Owens & Minor Ratings
Average rating of 1060 reviews on Indeed
2.9Work-Life Balance
3.3Pay & Benefits
2.6Job Security & Advancement
9120 Lockwood Blvd. Mechanicsville VA, United States 23116
More than $10B (USD)
Health Care

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111 salaries reported
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11 salaries reported
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Salary Satisfaction
Of the employees are satisfied about their pay
Based on 1736 reviews
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Owens & Minor Reviews

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Overall Reviews at Owens & Minor

Order Picker | Carol Stream, IL | Mar 25, 2019
A Job where you will always look over your shoulder.
I have worked here a few months(almost six) and the while simple to do is made worse by the expectations of management. Like most jobs there is a system in place where you need to hit a minimum rate/amount to be retained, though it is very much polluted by other things they want to track to essentially micro manage every thing you do and expect you to just come in and work like a robot. Something that "The Average Joe" can come in and meet as stated by upper management. Though that is a problem when most people in the buildng are not hitting the rate which in part is due to the lack of training as all they do is teach you how to do the job but never the ins and outs of their polluted metrics system on how to actually hit it and getting write ups for not hitting the rate that start after you have been there 6 months and essentially get walked out for that alone. It's a good temp job if you wanna look at it that way. Management only cares about numbers. They don't care how much overtime we put in on a weekly basis. They just expect us to come in and do it again. There is no employee appreciation what so ever. Most of your dealings with management will essentially be them telling you how you are not hitting the goal in one area or another, sign off on write ups, sign off on errors, etc. Going back to the overtime I mentioned, there is A LOT of it. You practically live there. Just about every day and every week there is overtime with no signs of slowing down especially
ProsPeople You will work along side with are awesome people.
ConsMicro managed, Unobtainable rate, No job security, Poor management, To much overtime, Hr is terrible.
Distribution Associate | Carol Stream, IL | Apr 3, 2014
Great teammates, exhausting long hours, POOR new management
Start the day with team meeting then off for a LONG work day. Each day in Carol Stream you can expect 13-15 hour days. You pick orders going to hospitals in Wi. and IL. When we were in Hanover Park it was great, everyone got along, had great hard working teammates, only worked 10 hour days and the team helped each other to get the work done. Then the company decided to go into an RDC and consolidate 3 DC's into 1 with more space, product, equipment and teammates. Things fell apart and work hours exploded with the lack of training on new automation, new teammates hired, the getting away from verification of orders. Customers who were completely satisfied are now suffering the growing pains of this RDC. Swat teammates were brought in to help correct the downward spiral and train teammates on the automation and on picking orders properly. This helped slightly but apparently not fast enough for corporate? It has gotten so bad they put the GM on administrative leave then fired him? This man worked for O&M for 18yrs and was GM of the year and awarded DC of the year. Then came the termination of a manager, several supervisors and teammates. In which all have worked hard and tirelessly to keep productivity going and customers satisfied. O&M continually states that the teammates are the backbone of the company and them tosses people away because of their lack of for sight in planning. Sadly enough this has happened at other DC's around the country and odds are will continue in the fut
Pros65" TV, great teammates and friends, 60+ hr. work weeks??
Consgone are family time, free lunch, holiday party! New Management
Warehouse Worker | Allentown, PA | Nov 7, 2017
I Would NOT Recommend Working Here (Allentown 2nd shift)
This is without a doubt the worst warehouse I have ever worked for. The management is so incompetent it's not even funny anymore. I'm still waiting for my yearly review and raise, which was supposed to happen months ago. But the GM claims he's working on it. Yet we all work 12 plus hours a day with no relief in sight. There is no climbing the ladder here. You are told you can't put in for a promotion until you have worked here a year. Then when you do, the promotion is given to someone who hasn't worked here for even a year, and does nothing but his regular job, instead of being an actual leader. It's a giant slap in the face for hard workers. Then you put in for yet another promotion, only to have it given to someone who sits at a computer or talks all day, and leaves early the majority of the week. Yet another slap in the face. There is no communication from the leads or management. Unless of course it's to yell at us. I don't understand how corporate hasn't done anything about the management here yet. They are losing millions of dollars, but clearly don't care. Oh, and our reward for working so hard, dinner cooked by the management. Which consists of undercooked hamburgers and hotdogs! You could have killed someone! Or, pizza which was ordered late and didn't arrive during our break, so we had to scarf it down in five minutes. Please, don't bother working here. The management is so incompetent it's truly a nightmare. Until they get their act together thi
ProsFree undercooked dinner. Lots of overtime.
ConsIncompetent management. Free undercooked dinner. Worked to death. Favoritism.
Specialist | Knoxville, TN | Oct 30, 2015
Healthcare Logistics, Evolved.
A day in Owens & Minor has an employee, referred to as "teammates", working to process customer orders for daily route delivery. This is accomplished by being a part of one of several teams. During the day, distribution coordinators receive inbound shipments that are eventually put away in the warehouse for a later shift to fulfill outbound orders. Customer service assists customers by creating orders or resolving other issues. The facility I worked at taught me the value of longevity in a career role but also taught me that sometimes an individual should look for a change in career. Unfortunately, advancement opportunities are slim to none especially if one proves to be efficient at their job. This facility is real bad to "pigeon-hole" individuals in job roles. Management at the facility is your typical corporate stock. They maintain the interests of the company but also tend to work things out when a teammate undergoes a serious life change. I did not necessarily agree with management at times but they did seem to try and work with individuals in the time of scheduling needs. The hardest part of the job is to retain morale. Being an industry leader in technology, there are constant changes being made to the operations of the facility. While this is a necessary evil for this business model, it does not promote unity among teammates. This creates an environment where individuals feel that favoritism rules the day. The most enjoyable part of the job was
ProsTypically M-F, Benefits (outside of medical)
ConsLong Advancement time-frames, pigeon-holing of job titles
Hospital Manager | Los Angeles, CA | May 10, 2017
Great pay and benefits, poor workplace culture
After being scouted by Owens for over a year, I finally decided to take a position there. They offered a large compensation and benefits package, and promised me advancement and career growth through the roof. Shortly after starting with Owens I became increasingly more aware that their HR, Management, and Culture were seriously lacking. I was having to create HR documents from scratch as their National HR did not have a standard. During management meetings I realized that everyone in the room has an idea but no one knew how to follow through or implement. I had multiple teams and different hospitals in supply chain who had not received yearly reviews in over a decade, and some of which had not received an annual raise in that same amount of time. There were Area Managers who had not visited their sites in years. Overall, this company has the potential to be one of the greatest distribution and hospital process improvement specialists in the world, but they are lacking oversight, standardization, and integrity. Given the opportunity I would gladly take a position as a consultant to help them resolve this matters, but I would not be willing to take any other type of position. I left this company with a sad and bitter taste in my mouth from the lost potential. They have deep pockets and buy their way into new industry practices but fail to implement them as successfully as they could. This is the kind of company you take a job with to make a large sum of money quic
ProsGreat pay and benefits
ConsLack of integrity, lack of oversight, no follow through, poor HR and management practices
Distribution Manager | Kings Mountain, NC | Feb 24, 2015
Work and go home
The warehouse jobs are easy enough for most people. Of the people who can't hang with it, the majority are either unable to wake up at an appropriate time, or they can't differentiate between similar numbers, or they just adopt a laid-back/lazy attitude early on. The company has been going downhill, from a low-level employee perspective. Systems have been implemented which were justified,"to make sure we are charging customers correctly", but is, of course, a means to determine the effectiveness and efficiency of warehouse employees' work. The system, which makes sense on some levels, is extremely flawed; switching tasks without recording via RF commands that you are working on a different project for a time will result in less efficiency - thus a lower % on paper - but does not affect actual production. This is often the case when attending a group meeting for 15 or 20 minutes, discussing an issue with a supervisor, or performing general housekeeping duties, which are indirect labor. Either way, just know there will be no bonuses for better work. This is not a company to work for if you are planning to advance in your career. The company is 130 years old, so you have to either wait until someone retires or dies to move into a better position (even in those cases, it is often left unfilled). Again, the work itself is somewhat mind-numbing and easy to grasp for most people, and the success or failure of the individual comes down to their attitude. For a high
ProsGood conversation among teammates
ConsInsurance deductibles go up faster than pay raises
Forklift Operator | Sunrise, FL | Sep 8, 2021
If you need somewhere just to gain experience or for short term job or to pay bills and make ends meet
We (Bulk Pick/Night Shift) are all OVERWORKED and UNDERPAID. Management changes every year which should of been an early sign, especially the warehouse manager and supervisor positions. Their safety and covid security measures for backtracking any outbreaks are horrible and inaccurate. The night shift supervisor rarely raised a finger laborwise to help if at all. He sits down for 8-10 hours giving out lines even when he already knows it would be a 4am night and wouldn't care that we started at 2pm and that we were fatigued. Most of us bulk pickers are left feeling used and abused. They would rather us get work done fast rather than to give us extra 15 min breaks for working 10-12 hours daily. There was definitely favoritism associated with certain pickers for the night shift as some of us would pull 300+ lines and still get off the Forklift last and still have to load a truck. If you go above and beyond you get nothing to show for it just more work load. They don't use every teammate for their best abilities. Annual and semi annual bonuses are a joke, If we received a $500 bonus they would tax it and we should be happy if we even saw close to $300 out of it. The crown forklifts and repairs are horrible and always damaged.
ProsGreat co-workers, Decent pay for differiential shifts only.
ConsVery UNORGANIZED, Cheap company, Management and Supervisors subpar
Former Teammate | Albuquerque, NM | May 6, 2016
Fast paced atmoshere with selfish teammates and even worse upper management.
Standard Operating Procedures are determined in large Distribution Centers with 100's of teammates available for all tasks. In small DC's, like Albuquerque, you are expected to wear many hats and do all the same tasks while being measured for performance and time utilization and expected to hit all company goals. The expectations are impossible to meet and teammates usually cheat the system to hit their marks. Upper management is a joke and does not listen to lower level manager and supervisor when they tell them the goals are impossible to meet! They want to be the best but never lift a finger to help. Employees are constantly getting written up for poor performance. Moral sucks and teammates have a, "I'm doing what's best for me attitude and I don't give a darn about my teammates!" People call in all the time, and could care less how their absence impacts their teammates work day. You never get out on time and employees will do as little as possible. NOBODY TAKES INITIATIVE to do more than expected and there is way too much drama for a little place like this. Expect to work lots of overtime because its always short staffed and even though teammates know this, they still call in and make it worse. The pay rate is low for what is expected and pay checks are good because your constantly working overtime and have no life. Worst company I ever worked for!
Distribution Manager | Ashland, VA | Jul 7, 2015
Upper management was completely clueless. Leadership positions are held by people who should not have even been considered qualified for the job. My job was to sort the boxes for shipments, stack them on pallets, and load trucks. usually with 2 or 3 different shipments being run at the same time. Not too bad to juggle with 2 people. However, my co-worker quit. My team "leader" yelled at me for taking my first break in months, even though it had only been 5 minutes when it was supposed to be 15. I was left to do the entire job alone after my co-worker quit, which my team "leader" sat in a chair 10 feet away looking at their phone and talking. In our department we had at least 3 other people that knew how to do this job, but instead of pulling 1 person from the 9 person team to help they decided to leave me by myself. My team "leader" typically left before the shipments were even done being sent down the line to where I was so I had to go find the remaining items alone. I typically worked 14 hours a day running around on a concrete floor until it hurt too much to stand. The pay was far too low for the amount of work it actually turned out to be. All of my complaints were blatantly ignored by several managers for months. This is a terrible company to work for and I would never refer anyone to this place.
Proscompany raffles for things such as state fair or baseball tickets.
Consdenied breaks, forced 70 hour weeks, terrible management
Order Filler | Ontario, CA | Sep 14, 2020
Lazy workers want to get paid but they dont come into work haha for real.
I worked there from Feb 11th 2019 to July 29th 2020 I always tried to go in for overtime to help out the company because people don't go into work everyday you show up for work you have to worry about how many people called off.. but coworker and managers take your energy and work effort the wrong way vs thanks for the help they just think you there to make them look and feel bad more of a personal self esteem problem haha grow up adult kids follow you around all day on a forklift while you trying to be productive they talk all know each other family and friends, some be on their cell phone looking at tv, texting, you can never find good pallets to keep picking your orders, every day you working overtime because workers work slow due to talking and cell phones use to me none of them like 2nd shift if sports on they can't come in to work every Monday which is the one busy day they always call off. I quit because I got tired of being told on due to my get the work done so we can go home attitude. no discipline, no structure, no backbone.
ProsMoney✊🏾☝🏾💰💸 but you have to clock in and get it save it if you a real one.
ConsSome sorry complaining, can't bring themselves to work, go to the office most of them and tell on you for dumb stuff, vs just do your job, if your co workers don't come in to work, who can like and be around people like that, come on now get the Money.

Questions And Answers about Owens & Minor

How often do you get a raise at Owens & Minor?
Asked Jun 7, 2022
Answered Nov 24, 2022
Once a year
Answered Nov 23, 2022
What is the promotion process like at Owens & Minor?
Asked Jun 25, 2022
Bare and minimum
Answered Nov 25, 2022
Your promotion is communicated by executive leadership team and processes through HR via Workday
Answered Nov 24, 2022
What is the best part of working at Owens & Minor?
Asked Dec 27, 2019
Break and occasional free lunch
Answered Jun 1, 2022
Decent pay, mid-day start time.
Answered May 27, 2022
If you were in charge, what would you do to make Owens & Minor a better place to work?
Asked Aug 3, 2017
Put a system in place to hire the right staff and stop the revolving door. Hold ALL employees accountable for correctly following SOP’s and discipline those out of character. And lastly, listen to my leads and team(s), be open to suggestions and changes to better implement customer service.
Answered Nov 12, 2020
Appreciate staff and ensure their safety
Answered Nov 5, 2020
What is a typical day like for you at Owens & Minor?
Asked Apr 9, 2020
Answered Nov 9, 2022
Answered Nov 5, 2022