Pet Supplies Plus

Working at Pet Supplies Plus: Company Overview and Reviews

Pet Supplies Plus
Pet Supplies Plus
3.4
1410 reviews
Pet Supplies Plus Ratings
3.4
Average rating of 1410 reviews on Indeed
3.4Work-Life Balance
2.5Pay & Benefits
2.7Job Security & Advancement
3.1Management
3.4Culture
Headquarters
Livonia, MI
Employees
1,001 to 5,000
Revenue
Unknown
Industry
Retail

Popular jobs at Pet Supplies Plus

 Average SalarySalary Range
Pet Groomer
68 salaries reported
$13.68
per hour
$7.25-$27.60
Team Member
84 salaries reported
$9.36
per hour
$7.25-$14.10
Retail Sales Associate
67 salaries reported
$10.03
per hour
$7.25-$16.90
Shift Manager
72 salaries reported
$12.00
per hour
$7.25-$18.80
Customer Service Associate / Cashier
31 salaries reported
$9.80
per hour
$7.25-$15.55
Salary Satisfaction
37%
Of the employees are satisfied about their pay
Based on 2443 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Pet Supplies Plus Reviews

Popular JobsCashierTeam MemberCashier/StockerSales AssociateCustomer Service Associate / CashierShift ManagerStockerRetail Sales AssociateCustomer Service RepresentativeCashier/SalesStore ManagerAnimal CaretakerPet GroomerAssistant ManagerAssistant Store ManagerManagerShift LeaderRetail Assistant ManagerPet SitterStocking AssociateAssociateSupervisorAnimatorGeneral ManagerLead CashierAnimal TechnicianForklift OperatorCare SpecialistCrew MemberBather/BrusherPackerBatherCaretakerOrder PickerTeam LeaderBookkeeperReceiverSales RepresentativeSalon ManagerStore DirectorSupport SpecialistAccounts Payable ClerkCaregiverCleanerDriverFreight Team AssociateGrooming AssistantMerchandiserOffice WorkerPet BatherPet TechnicianReceptionistRetail Customer Service RepresentativeSales AssistantWarehouse AssociateWarehouse WorkerASTLAdministrative AssistantApprenticeAquatics ManagerAssistantAssistant DirectorAssociate General CounselBusiness Development InternCAD TechnicianCare ManagerCashier SupervisorCashier/ClerkClerkClosing ManagerCo-managerCrew LeaderCritter KeeperCustomer AdvocateCustomer Service ManagerDelivery DriverDepartment HeadDepartment ManagerDevelopment DirectorDog TrainerEverythingExecutiveFloor ManagerFloor StaffFront End AssociateFull Charge BookkeeperGreeterHost/CashierHousekeeperInternInventory Control SpecialistKeyturnerLive Loader OperatorManagement AssistantManager in TrainingMarketing AnalystMarketing SpecialistMember Services RepresentativeOperations AssociateOperations ManagerOrder FillerPacker/ShipperPantry CookPetCo/PetSmartProject ManagerRGL Regional Grooming LeaderRackReceiving AssociateReceiving SupervisorRegisterRetailRoom ManagerSales ClerkSales DirectorSalespersonSeasonal AssociateShift AdvisorShipping and Receiving ClerkShop SupervisorSockSolution SpecialistStaff SupervisorStocker/ReceiverStore ClerkStylistSwing ManagerTeamTechnicianUnit ManagerVolunteerWarehouse LeadZookeeperi have 2 small pets 1 ferret and 1 hamsterpart-time
All LocationsAcworth, GAAdrian, MIAirmont, NYAkron, OHAlbany, NYAlexandria, VAAlexis, ILAllentown, PAAlliance, OHAltoona, IAAmherst, NYAnn Arbor, MIAppleton, WIArlington Heights, ILArlington, TXArvada, COAshburn, VAAsheville, NCAshland, MAAthens, GAAtlanta, GAAtlantic Beach, FLAurora, ILAustin, MNAustin, TXAvondale, PABaltimore, MDBatavia, NYBattle Creek, MIBayville, NJBeavercreek, OHBeckley, WVBedford, NHBerkeley Heights, NJBerwyn, ILBethel Park, PABillerica, MABirmingham, ALBlasdell, NYBloomfield Hills, MIBlue Bell, PABoardman, OHBolingbrook, ILBolivia, NCBoone, NCBoston, MABridgeville, PABrighton, MABristol, CTBrockton, MABrook Park, OHBrookfield, CTBrookfield, WIBrooklyn, OHBryan, TXBuffalo Grove, ILBuffalo, NYBurlington, IABurnsville, MNCanton, MICanton, OHCarpentersville, ILCarrollton, GACarrollton, TXCedar Falls, IACenterville, OHCentreville, VAChampaign, ILChardon, OHCharlotte, NCCharlottesville, VACheektowaga, NYCherry Hill, NJChester, NJChicago, ILCincinnati, OHClarksburg, 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Wayne, INFort Worth, TXFrisco, TXGahanna, OHGalesburg, ILGarfield Heights, OHGarland, TXGladstone, MOGlen Ellyn, ILGlendale, NYGlendale, WIGolden, COGoldsboro, NCGoose Creek, SCGoshen, INGrand Blanc, MIGrand Rapids, MIGrandville, MIGreece, NYGreen Bay, WIGreenfield, WIGreensboro, NCGreenville, NCGreenville, SCGreenwood, INGreer, SCGrosse Pointe, MIGroton, CTGrove City, OHGurnee, ILHamburg, PAHarborcreek, PAHaverhill, MAHazlet, NJHendersonville, TNHermitage, PAHickory, NCHighland Park, ILHolland, MIHollywood, FLHomewood, ALHoover, ALHope Mills, NCHouston, TXHoward Beach, NYHoward, WIHowell, MIHurst, TXIndependence, KYIndianapolis, INInwood, NYIrmo, SCIron Mountain, MIJackson, MIJacksonville, FLJacksonville, ILJersey Village, TXKalamazoo, MIKaty, TXKentwood, MIKettering, OHKingsland, GAKnoxville, TNKokomo, INLa Porte, INLafayette, INLake Park, FLLake in the Hills, ILLakewood, OHLancaster, OHLancaster, PALand O' Lakes, FLLandenberg, PALanghorne, PALansing, MILapeer, MILatrobe, PALawrence, INLeawood, KSLee's Summit, MOLees Summit, MOLevittown, PALibertyville, ILLincolnwood, ILLititz, PALivermore, CALivonia, MILodi, CALorain, OHLunenburg, MALyndhurst, OHMacon, GAManassas, VAManchester, CTManhasset, NYMansfield, OHMarble Falls, TXMarietta, GAMarlton, NJMaryville, TNMaspeth, NYMayfield Heights, OHMcKinney, TXMedford, MAMedina, OHMentor, OHMerrionette Park, ILMiddleburg Heights, OHMidlothian, VAMilford, MAMilford, MIMilwaukee, WIMobile, ALMonroe, MIMontgomery, ALMontgomery, ILMontgomery, OHMontgomery, TXMorton Grove, ILMount Morris, MIMundelein, ILNaperville, ILNaples, FLNew Albany, OHNew Hartford, NYNew Port Richey, FLNew Windsor, NYNew York, NYNewark, OHNiles, OHNoblesville, INNormal, ILNorth Aurora, ILNorth Canton, OHNorth Charleston, SCNorth Providence, RINorthbrook, ILNovi, MIOak Island, NCOak Lawn, ILOak Ridge, TNOakland, NJOceanside, NYOdenton, MDOkemos, MIOmaha, NEOntario, OHOrange Park, FLOrange, CTOrland Park, ILOrmond Beach, FLOrtonville, MIOviedo, FLOwosso, MIOxford, MAOxford, MIPacific Grove, CAPainesville, OHPalm Harbor, FLPark, KSParma, OHPekin, ILPelham, ALPenfield, NYPhoenixville, PAPinellas Park, FLPineville, NCPittsburgh, PAPlainfield, ILPlano, TXPlymouth, MAPlymouth, MIPort Orange, FLPort Richey, FLPort Saint Lucie, FLPortage, INPortage, MIPowell, OHQuincy, ILRacine, WIRaleigh, NCRaynham, MARedford, MIReynoldsburg, OHRice Lake, WIRichardson, TXRichmond, VARobinson Township, PARochester, NYRome, NYRonkonkoma, NYRosedale, NYRossford, OHRoyal Oak, MISacramento, CASaginaw, MISaginaw, TXSaint Clair Shores, MISaint Clairsville, OHSaint Marys, GASalem, VASan Antonio, TXSan Luis Obispo, CASandusky, OHSanford, FLSault Sainte Marie, MIScottsdale, AZScranton, PASeguin, TXSeymour, INShelton, CTShillington, PAShort Hills, NJSkelmersdaleSmithtown, NYSmyrna, GASolon, OHSomersworth, NHSouth Bend, INSouth Lyon, MISouthgate, MISpring, TXSpringfield, ILSpringfield, MASt. Louis, MOStaten Island, NYSteubenville, OHStockStockton, CAStony Point, NYStow, OHStreamwood, ILStreetsboro, OHStroudsburg, PASuamico, WISugar Land, TXSummerville, SCSunrise, FLSwissvale, PASylvania, OHSyracuse, NYTampa, FLTaylor, MITaylors, SCTelford, PATerre Haute, INToledo, OHTownship of Wall, NJTulsa, OKTurlock, CATuscaloosa, ALUpland, CAVadnais Heights, MNValley Stream, NYValrico, FLVienna, WVVilla Park, ILVirginia Beach, VAWalker, MIWallington, NJWaltham, MAWarner Robins, GAWarren, MIWarsaw, INWarson Woods, MOWashington, MIWaterford, MIWaukegan, ILWaukesha, WIWayne, PAWeatherford, TXWest Bend, WIWest Bloomfield Township, MIWest Chester, PAWest Columbia, SCWest Hartford, CTWest Hempstead, NYWest Roxbury, MAWest Seneca, NYWest Springfield, MAWestbury, NYWesterville, OHWestlake, OHWestmont, ILWestport, CTWethersfield, CTWheaton, ILWhite Oak, PAWhitehall Township, PAWichita, KSWilkes-Barre, PAWillowick, OHWilmington, DEWilmington, NCWindcrest, TXWinter Garden, FLWinter Park, FLWooster, OHWylie, TXWyoming, MIYellowstone National Park, WYYorkville, ILYoungstown, OHZephyrhills, FL

Overall Reviews at Pet Supplies Plus

4.0
Lead Cashier | Ortonville, MI | Apr 10, 2021
Fun place to work, Got me through college
I loved working for PSP, however the pay wasn't the best for the amount of work that had to be done. I worked for a franchise and I stayed there for a very long time, but there was no more room for growth once I became the store manager and my location was very small. I had to do a lot of the heavy lifting and cover for whenever my employees decided to not show up. It was a lot of work for little pay. I loved my job and I would have loved to continue working for them until I got my masters degree but the work to pay ratio just wasn't great.
Prospet care knowledge
ConsPay
5.0
Cleaner | Mentor, OH | May 19, 2019
Productive, great work environment
Pet supplies plus is a great work place and a great environment with great people. Everybody gets along and works together so nicely the managers are amazing you get to see animals every day and talk to some really great people.
4.0
Customer Service Representative | Bolingbrook, IL | Feb 9, 2014
Great Coworkers but Management could do a lot better
Working at Pet Supplies Plus is a great job. I love animals and with that being said it almost doesn't seem like work at all. I cater to the needs that the animals our company sells and also unload trucks and stock shelves. I feel like the management crew has overlooked the amount of effort and dedication that I put toward this company which is why I feel that it's time for me to depart.
ProsGreat coworkers and customers
Consno worker appreciation
3.0
Customer Service Associate / Cashier | West Hartford, CT | May 31, 2019
Pretty good place to start out
If you need a solid retail job and don't mind dealing with horrible people, PSP isn't a bad place to start. Just don't think that the pay is going to go up anytime soon, it won't.
3.0
Animal Caretaker | Mount Morris, MI | Feb 19, 2018
good first job
This was my first "real job". didn't really know what to expect but I worked here for 3 years and had the skills to fill an open management position and was denied because the manager's friend needed a job, but was under qualified for the position.
3.0
Animal Caretaker | Centreville, VA | Apr 22, 2015
Great Job, Rough management
Direct supervisors were awesome, but upper management left something to be desired. Left the job when management changed and the entire work environment became lackluster and started losing customer.
ProsGood work, fun sales, dogs!
ConsBad corporate managers
2.0
Stocking Associate | Fairview Park, OH | Jan 12, 2013
Very inefficiant workplace
A typical day at work for me is putting out stock. While working here, I have picked up a few skills such as patience and becoming more social. My managers are extremley inefficiant, lazy, and truly do not care about their responsibilities. My co-workes are just the same; very lazy. The hardest part my job is finding the motivation to keep doing my best.
Consno benefits, no raises, workload too great
4.0
Development Director | Farmington Hills, MI | Sep 5, 2015
great place to be at my time of employment
8 to 10 hours of building a turn key retail pet store, a lot about the pet industry, management were all great from top to bottom. I had 5 people that worked under me and were all good people, hardest part was the travel we flew all over the mid west and south from east coast to Texas to Florida and north to Minnesota, meeting all the new franchisees
Prosall the perks
Constravel
3.0
Zookeeper | Chicago, IL | Feb 15, 2013
enjoyable co-workers, and management as well was customers
i love my job, i clean animals all day, help people figure things out about pets and things they need.i've learn you can't please everyone and going above and beyond in this company gets you no where, the hardest part of the job is when customers pets dont make it, and the miserable workers that bring the vibe down, working with the guys in the stock room is always fun with they can see what a woman can do just the same as them and sometimes more.
Prosplaying with animals
Consworkers that are miserable
1.0
Housekeeper | Seymour, IN | Dec 25, 2019
Terrible Management
Management was horrible, starting with HR. There are cats in the offices of HR so if you’re allergic don’t go up front. I had a cat at my feet while I was doing my computer stuff before hire, very unprofessional. Hours were very long and at times we didn’t get our deserved breaks. I do not recommend this place to anyone.

Questions And Answers about Pet Supplies Plus

If you were in charge, what would you do to make Pet Supplies Plus a better place to work?
Asked Nov 12, 2019
Increase payroll hours at the store level.
Answered Oct 26, 2020
Have a more consistent experience from upper management. Plus start employees out making more money.
Answered Aug 21, 2020
How long does it take to get hired from start to finish at Pet Supplies Plus? What are the steps along the way?
Asked Aug 5, 2016
Exactly a month. Applied online, waited 3 weeks for a phone interview, had an in-person interview a few days later, then got the job a few days after.
Answered Jul 29, 2020
A couple of days. I applied and started the same week I interview. I applied to a franchised store so it might be different at a corporate store.
Answered Feb 6, 2020
How do they feel about tattoos and piercings?
Asked Oct 1, 2017
Per the actual handbook, all tattoos should be covered and all piercings should be studs. In practice, they really don't care. Our manager has full tattoo sleeves, several team members have hoop nose rings... no one says anything about it.
Answered Jul 30, 2020
They really don’t care. I have coworkers with both and really bright hair colors.
Answered Feb 6, 2020
What is the interview process like at Pet Supplies Plus?
Asked Aug 8, 2016
Personal interview with manager
Answered Aug 13, 2020
Two-step application process followed by two very basic interviews over the phone, which led to an in-person interview. The in-person interview was more of a casual chat while walking around the store. All of this together took about a month. They called me with a job offer about a week after my in-person interview.
Answered Jul 30, 2020
How are the working hours at Pet Supplies Plus?
Asked Jul 19, 2016
Very flexible for bather/brushers. They don't really care when I work, as long as they know the schedule a week or two in advance. Currently working part-time, but, by my request, I've been increasing my hours on a monthly basis, and no one has had a problem with it.
Answered Jul 30, 2020
They will not give you breaks and expect you to eat lunch at the store if you are a manager.
Answered Sep 18, 2017