Pets at Home

Working at Pets at Home: Company Overview and Reviews

Pets at Home
Pets at Home
3.8
13 reviews
Pets at Home Ratings
3.8
Average rating of 13 reviews on Indeed
3.3Work-Life Balance
3.2Pay & Benefits
3.3Job Security & Advancement
3.0Management
3.5Culture
Headquarter
Handforth, Cheshire
Employee
5,001 to 10,000
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at Pets at Home

 Average SalarySalary Range
Sales Associate
1 Salaries reported
$8.50
per hour
$7.25-$12.75
Grooming Assistant
1 Salaries reported
$7.40
per hour
$7.25-$11.15

Pets at Home Reviews

Overall Reviews at Pets at Home

1.0
Retail Sales Associate | Stockport, OH | Oct 12, 2019
No care for animal welfare
I worked for the company for 3 years. I tried my hardest to make a difference, but in a big company it was impossible. The animals are kept in tiny, cramped conditions on the shop floor but out back it’s 10 times worse and I dread to think where they are bred. Management and higher up DO NOT care about the welfare of the animals, you are forced to sell animals to live in tiny cages because they say they’re suitable. The animals are often sick and have life long conditions which are not treated. Rabbits are the worst... kept in tiny cages with a litter of 6 or more! A lot of the time they would fight and cause serious injuries to one another. You was not allowed to refuse a rabbit to live on its own and even if it was going to be used for breeding! I took rabbits home to syringe feed them to keep them alive as they came in so skinny and lifeless, I even had them die in my arms. I could write forever about how awful the place is. Animals are treated as items and so easily accessible. Awful company!
ProsNon
ConsEverything
5.0
Grooming Assistant | Macclesfield, NC | Jun 4, 2019
Good
I enjoyed working for pets at home. i didnt work there long but thoroughly enjoyed my time there. staff were lovely, management were lovely, all round a good place.
5.0
Pet Groomer | England, AR | May 15, 2020
An okay company
A good company with nice amount of benefits, management is okay, pay is okay, a good job for in between if at college or university. Nice amount of holiday pay which increases over time within the company
ProsGood management
ConsLong hours on your feet
4.0
Sales Associate | Suffolk, VA | Aug 16, 2018
Animals to cuddle
Loads of fun working with the animals , very hard physical workload, advancement easily achieved, fun staff and great management in store, not. Enough staff though, so working more hours than I wanted most of the time,
ProsAnimals, staff discounts
ConsShort staffed, short breaks
4.0
Retail Sales Associate | Many, LA | Jun 16, 2018
Store Dependent
Different stores are very different environments to work for, in general the company try's to do well for the employee but individual management and area managers make a huge impact on store culture. Also location and store management teams hugely impact access to training and advancement.
ProsGood training available although hard to access in some regions.
ConsWorking hours - constantly needing to work overtime.
4.0
Order Picker | Stokes County, NC | Nov 23, 2019
Good place 👍
I liked my post at pets because I could just do my job and nobody bothered me. There is plenty of over time available and in some cases the chance to progress 😊
4.0
Volunteer | Surrey, ND | Jan 20, 2019
Good place to learn
This was my first time working somewhere, so it was a good place to learn the ropes. It was a more relaxed environment, therefore it was a little easier to learn how to do things.

Questions And Answers about Pets at Home

What is the interview process like at Pets at Home?
Asked May 15, 2020
Okay, a over the phone interview followed by in person
Answered May 15, 2020
Okay, a over the phone interview followed by in person
Answered May 15, 2020
What benefits does Pets at Home offer?
Asked May 15, 2020
20% staff discount
Answered May 15, 2020
20% staff discount
Answered May 15, 2020