Piedmont Healthcare

Working at Piedmont Healthcare: Company Overview and Reviews

Piedmont Healthcare
Piedmont Healthcare
1170 reviews
Piedmont Healthcare Ratings
Average rating of 1170 reviews on Indeed
3.6Work-Life Balance
3.7Pay & Benefits
3.4Job Security & Advancement
Atlanta, GA
Health Care

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2 salaries reported
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159 salaries reported
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7 salaries reported
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1 salary reported
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Salary Satisfaction
Of the employees are satisfied about their pay
Based on 2086 reviews
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Piedmont Healthcare Reviews

Popular JobsRegistered NursePatient Care TechnicianPatient Access ManagerMedical AssistantEnvironmental SpecialistRespiratory TherapistCertified Medical AssistantRevenue Cycle SpecialistHousekeeperX-ray TechnicianLaboratory AssistantSurgical TechnicianUnit SecretaryLicensed Practical NurseCustomer Service RepresentativeNurseOffice AssistantRegistered Nurse - Medical/SurgicalNursing AssistantPharmacy TechnicianPartnerPhlebotomistSchedulerSupervisorVolunteerCT TechnologistNurse PractitionerPatient RepresentativeRegistered Nurse - ICURegistrarTechnicianCharge NurseParamedicPatient TransporterAdministrative AssistantCase ManagerClinic ManagerCoding SpecialistEmergency Room TechnicianInsurance Verification SpecialistInternMedical Records ClerkMedical TechnologistPatient Accounts RepresentativePatient Services RepresentativeRegistered Nurse - NICUSecurity OfficerSpecialistSterile Processing TechnicianTechnologistBusiness Development RepresentativeClerical WorkerEpic TrainerEvs TechnicianFood Service AssociateFront Desk AgentLabor and Delivery NurseLaboratory TechnicianManagerMedical BillerMonitor TechnicianPatient EscortPractice ManagerRegistered Nurse - Emergency RoomRegistered Nurse - Operating RoomRegistered Nurse - PACUUltrasonographerAnalystBillerBilling SpecialistCredentialing CoordinatorFinancial RepresentativeFloor TechnicianFood Service WorkerFront Desk ReceptionistFront Office ManagerInsurance AgentMRI TechnologistMaterial HandlerMedical Social WorkerPhysician AssistantPublic Safety OfficerRegistered Nurse - OncologySenior Service AssociateService TechnicianSocial WorkerStaff PharmacistSterilization TechnicianSupport SpecialistTeam LeaderVice President of FinanceAccountantAnesthesia TechnicianAssistantAssociateAttendantCare ManagerCollection AgentCredit RepresentativeData AnalystDesktop Support TechnicianDietary TechnicianDirectorDocument SpecialistEVSExecutive AssistantFront Desk ManagerHuman Resources CoordinatorInsurance SpecialistInterventional Radiology NurseInventory SpecialistKitchen AssistantLiaisonMaintenance TechnicianMedical ReceptionistMedical TechnicianOffice CoordinatorOffice ManagerPatient Access Representative IIPayment Applications RepresentativePhysical TherapistProject ManagerQuality CoordinatorRadiation TherapistReceptionistRetail Sales AssociateScheduling CoordinatorScreenerSenior AccountantSenior Laboratory AssistantSenior Licensed Practical NurseService Technician IISonographerSpecimen ProcessorStaffing CoordinatorStudent NurseSwitchboard OperatorSystems AnalystTravel NurseUrgent Care Physician(Speciality Billing)Account CoordinatorAccount ManagerAccounts Payable ClerkAccounts Receivable ClerkAdministrative CoordinatorAdministrative SpecialistAdministratorAdmissions ClerkAdmissions ManagerAdmissions SpecialistAdult Medicine SpecialistApplication DeveloperApplication Project ManagerArchitectAssistant CoachAssistant DirectorAssistant ManagerAssistant in NursingAuthorization RepresentativeBenefits AdministratorBenefits reimbursementBilling & Third Party A/R Follow UpBilling ManagerBiomedical EngineerBiomedical Equipment TechnicianBuilding EngineerBusiness CoordinatorBusiness ServicesBuyerCCMACCMA and scribeCall Center RepresentativeCare SpecialistCashierCatererCenter ManagerCertified Peer SpecialistCertified Pharmacy TechnicianCertified PhlebotomistChaplainChildcare ProviderClaims AnalystCleanerClerical SupportClerkClinical AssistantClinical Clearance RepresentativeClinical Clearance repClinical ConsultantClinical DietitianClinical DirectorClinical Laboratory ScientistClinical NurseClinical Research AssociateClinical Research CoordinatorCoachCoding ManagerCollection RepresentativeCommunications CoordinatorCompensation AnalystContract SpecialistContractorCoordinatorCredit SpecialistCustodianCustomer Service Team LeadDenials Underpayment RepresentativeDepartment AssistantDepartment LeadDepartment SecretaryDepartment SupervisorDepartment leaderDietary AideDietitianDirector of Human ResourcesDirector of OperationsDirector of TrainingECU Rehab VoluntteerEEG TechnicianEchocardiologistEd Intake RepresenativeEducation CoordinatorEducatorEngineerEnviromental ServicesEnvironmental TechnicianEpic Applications AnalystEquipment EngineerEvent PlannerExecutive Administrative AssistantExtern SiteExtern StudentFacilities TechnicianFamily Medicine PhysicianField Support SpecialistFinance AgentFinancial Reporting ManagerFirst Aid InstructorFollow-up RepresentativeFood ClerkFood Preparation WorkerGraphic Design InternGreeterGrill CookHVAC TechnicianHead CookHealth Information Management ManagerHealth Information TechnicianHealthcareHealthcare Customer Service RepresentativeHealthcare ManagerHistology TechnicianHospitalistHousekeeper/LaundryHuman Resources AssistantHuman Resources AssociateHuman Resources GeneralistISITIT ManagerIT Security SpecialistIncident ManagerIndexerInpatient Clinical DocumentationInstructorInstrument TechnicianInsurance ManagerIntervention SpecialistInventory Control SpecialistKitchen Team MemberLeadLead AssociateLead CookLead SupervisorLearning and Development FacilitatorLine CookLogistic CoordinatorMOAMailroom ClerkMammography TechnologistManagement AssistantManager of Volunteer ServicesMassage TherapistMedical DosimetristMedical Office AssistantMedical SecretaryMedical TranscriptionistNCMANetwork AnalystNetwork EngineerNon Clinicial Finance SupportNot ApplicableNurse ExternNurse TechnicianNutrition AssistantNutrition ServicesO.R. Staff R.NOROR Lead Supply and DistributionObstetrics and Gynecology PhysicianOccupational Health NurseOffice AdministratorOffice ClerkOffice NurseOffice SupervisorOncologistOperating Room TechnicianOperations AssociateOperations ManagerOrder PickerOrg DevelopmentOrthopedic Surgery SpecialistPASUPRNPSAPatient Care CoordinatorPatient ConnectionPayroll SpecialistPersonal Care AssistantPharmacy InternPharmacy StudentPhlebotomy TechnicianPhysical Therapist AssistantPhysical Therapy AidePhysicianPiedmont Fayette HospitalPiedmont Heart Institute of PerimeterPlant EngineerPositive Attitude, team player, expertPracticum StudentPrep CookPrior Authorization SpecialistProcess LeadProcess TechnicianProcurement RepresentativeProduct SupportProgram ManagerProject CoordinatorPublic Relations AssistantRPSGTRadiologistRadiology ManagerReceptionist/Administrative AssistantRecruiterRecruitment ManagerRegistered Nurse - CVICURegistered Nurse - DialysisRegistered Nurse - EndoscopyRegistered Nurse IIRegistered Nurse ManagerRegistrationRehabilitation TechnicianReservationistRespiratory Care PractitionerRetail Sales Associate IIRevenue AnalystRisk ManagerRoom Service ServerSales ManagerSecretarySecurity AnalystSenior Clinical SpecialistSenior EngineerSenior Medical AssistantSenior Payroll CoordinatorSenior PhlebotomistSenior RepresentativeSenior ResearcherSenior Respiratory TherapistSenior Sourcing SpecialistSenior Team LeaderSenior Technical AssistantSenior TechnicianSenior TechnologistShift ManagerSite LeadSous ChefStaff DevelopmentStudent TraineeSupply ClerkSupply TechnicianSupport Services ClerkSurgeonTeam CoordinatorTeam MemberTechnical AnalystTechnical SupportTechnical Support AnalystTelemetry NurseTelemetry TechnicianTellerTrainerTraining SpecialistTransporterUNITUndisclosed Unit ClerkUtilization Review NurseWarehouse AssociateWarehouse LeadWarehouse ManagerWould rather not sayWound Care Nurseadministrationlab employeepre reg repunderpaymentvery hard worker

Overall Reviews at Piedmont Healthcare

IT | Atlanta, GA | Jun 19, 2014
Productive/Positive Change Is Needed
Well, at first working here, it started out great. The managment in place was, for the most part, conherent, open, knowledgeable, and persceptive. I enjoyed the team I was on, the managers rounded with their employees, professional development was encouraged, work-life balance was existent. But, then, that all changed, after a great beginning, a large project was undertaken (Epic). When the project started, everything was new, most of the managers were new, some of the management that should have been put into slots on the Epic team were not, and outside managers were hired (and the decision on who to hire, I am not sure the decision process in that). Over time, I know on the team I was on, it became very clear that retaliation was something that people feared could happen. A very hostile work environment, this team versus that team, versus the world. All the while, none of the senior leadership was perceptive of this, they either were turning a blind eye, or they just let it happen while knowing about it. Favoritism is very abundant within the IT department with the present managment in place, and they are losing knowledgeable people that felt like they were part of something bigger. This all changes with poor managment that is inexperienced, does not round, does not offer or encourage professional development, etc. They promote the people that have caused more issues than provided solutions, they promote individuals that ride the knowledge and success of their
ProsSome of the people know what they are doing, was a good place to work at one point
ConsSome people don't know what they are doing that should know what they are doing, promotions are given to favorites or friends (not who is qualified), benefits, hostile work environment, retaliation, advancement is difficult to non-existent, compensation is lower than other healthcare organizations in the area
Senior Service Associate | Atlanta, GA | Sep 15, 2019
Do not work here - no job security. You are just a number to them
Do not work for Piedmont Patient Connection Center. They have SOME women in leadership positions that are insecure and block you from lateral and higher positions.( I am a woman) I was very encouraged that women were in leadership positions when I started but when you have women that are backbiting and negative you consistently become discouraged and depleted of energy.You ask a simple question for clarity about work they come back with an unprofessional attitude. However if their favorites talk about "what they did this Saturday?" Something NOT work related they smile and have a great conversation. This company promotes those who don't deserve it because they get attitudes when you ask them about resources or ideas and they have a snarky attitude. Even though leadership makes horrible decisions that caused workers to work overtime , because people hated coming to work and they acted as if it was our fault and not their micromanagement as well as negative. The job itself isn't a hard job it is leadership that makes it that way. If you want a job that you can collaborate with leadership to make it a better place. This is not the place for you. If you want to do what your told and dont look up from your desk because a computer system is tracking your every move. This is the place for you. This system let's your supervisor know that you are using the restroom, break , or lunch and they track that by the minute. At Piedmont your their property during your workday. They let you kn
ProsYou get paid
ConsBackbiting, Management, no job security, you are Piedmont's machine
Specialist | Atlanta, GA | Mar 3, 2019
Miserable work environnment.
Piedmont is the worst possible hospital you could ever imagine being employed by. Management thinks they have "people skills" and connections with the employees (couldn't be further from the truth), and they want to breeze in a few hours a day pretending to be in meetings off site the majority of the day. Management is comprised of highly incompetent individuals that have been completely excluded by all forms of society (for obvious reasons), but allow Piedmont to present itself as an equal opportunity employer. Management is bullied by the outside world for being "freaks" and abuses their Piedmont power by taking out their frustration on the people that are victim to reporting to them. Management is never available and never responds to patient's concerns. There is no support, no applicable training and every employee is hung out to dry, expected to work at lightning speed. If an employee makes mistakes because they are constantly being rushed and encouraged to compromise on care, the employee is admonished and made to feel as if they are an idiot. It is a stifling environment that will never encourage or support a healthy exchange for the employee and most importantly the patient. The nurses and staff are doing all the work and are treated like robots. The nurses and staff back stab one another and are forced to abide by a fantasy caste system, because they are so miserable in their minion roles with no light at the end of the tunnel. The doctors, who are social re
Patient Care Technician | Jasper, GA | May 21, 2014
Even in the tough times, we support one another.
During a typical shift at PMH, I am responsible for 14-16 MedSurg patients of varying degrees of acuity, ranging from the 30 y/o ambulatory chest pain to the 90 y/o Urosepsis with altered mental status and Combative tendencies. In the three years I have worked at PMH, I have learned so much about patient care that I feel could not have come from an office or a nursing home. Where else can you discover that a DOA from an apparent ATV wreck is actually a gunshot wound victim - a disguised homicide? The managers in my department are usually supportive and not afraid to get their hands dirty. Our managers are understanding of mistakes or omissions when they do happen, and work with the employees to make sure errors do not recur, rather than criticizing or insulting them. I really have a great set of coworkers. I cannot complain about my MedSurg friends. We have a great work atmosphere borne of respect and friendship. We all band together and help one another, especially on the tough nights when things get insanely busy. There is no rivalry or competition to speak of. The hardest part of the job is wearing yourself down for 12 1/2 hours with little or no time for a break, putting aside your own comfort for the care of others, and then being treated with disrespect. We do not expect any thanks or appreciation, but when perfectly sane adults yell, scream and cuss because the treat you walked to the kitchen to fetch for them is not their favorite flavor, that really st
ProsPayroll deduction on meals, decent PTO accrual rate, usually easy to arrange time off.
ConsSometimes workload is quite heavy, lunch break is deducted without being taken, management reprimands staff who defend themselves.
X-ray Technician | Georgia | Apr 22, 2019
Typical Large Healthcare Corporation
The ofiices that I worked in were fabulous! The doctors and staff were excellent! I volunteered to help out at another office that was short staffed and quickly realized why they were short staffed... There was a major problem with management there. It was a hostile work environment with an even more abusive office manager. It was the most awful work experience I've ever had (and I was only "helping out". I left that office and never looked back. The corporation as a whole pretends that they care about patient care and experience, and that they value their employees, but fail at actually showing it. They expect 150%, yet only acknowledge or reward with a cheap "attaboy/pat on the back" I'm a hard worker by nature. I can't just sit and do nothing. I volunteer to help out anywhere I can in the office, even in other offices but get the bare minimum respect or incentive reward simply because I was employed as PRN (even though I worked full time hours regularly) Once I stopped volunteering to do all the extra things, I was replaced and suddenly they couldn't find any hours for me. I gave them my all and they turned their backs on me when they couldn't get anymore free blood from me anymore. Not worth it. A corporation should appreciate the employees that actually work hard and show up on time/stay late and go above and beyond. Unfortunately, Piedmont is more concerned with their pockets than their employees, patients, etc. Sorry Piedmont, but 50% of an incentive bonus and a cheap
ProsMy co-workers were just like family, my 2 offices were amazing and appreciative and loving
ConsCorporation is all about money, only pretend to care for good employees, constantly break promises and lie to your face, poor benefits, no real appreciation for employees
X-ray Technician | Atlanta, GA | Jan 2, 2017
Was a great hospital but culture has changed.
In the early days of my career, about 11 years ago, its was really good. The hospital cared about its employees, gave raises more than once a year, bonuses, pretty good benefits, management okay with the exception of a few and adequate staff. Post recession and Obamacare, major cuts in benefits, some completely dissolved, staff laid off, staff demoted, changes in management, changes in working hours, major staff shortages, absolutely no opportunity for advancement or learning new modalities, large turnover rates and then positions not filled for those leaving. Micromanagement instead of real management, old equipment except for new digital portables, always breaking down, some favoritism for those who didn't deserve it, high expectations for productivity and patient satisfaction but not enough staff to meet the demands, employees overworked, always tired and burned out. CEO died and then a new regime took over and high nurse turnover rates, all the good ones who had dedicated their lives and careers to Piedmont either left or forced out-those with many years of experience, pensions even reduced for those who had many years. Malpractice events, mostly surgical up greatly from what used to be mostly negligible cases. No consistency with policies and protocols, always changing and not everyone informed, bad communication from managers and director only concerned about his pocket/bonus at the cost of the employees. We lost a lot of good people who just gave up and moved on
Prosgood coworkers, ability to work in different areas of the dept.
Consemployee injuries due to shortages, changing hours and working schedules, no advancement, heavy traffic, cuts in benefitss, minimal raises if any
Registered Nurse | Atlanta, GA | Nov 7, 2014
Great educational opportunities and a knowledgable staff initially but questionable practices led to the fun and happiness that once was.
Piedmont was my first nursing job and they did a great job with the education of new graduates in 2007. I was under the wing of an experienced nurse preceptor for 4.5 months during which time classes were provided to strengthen knowledge of each body system, pharmaceuticals, lab interpretation, phlebotomy, and facility specific safety practice policies. Piedmont also provided classes at a simulated lab for cardiac rhythm practice and scenario practicals at a nearby facility. After the economy declined late 2008, decisions began being made that effected safety practices and staff satisfaction. 45 minutes lunches decreased to 30 minutes, nurse/ patient ratio increased to 5 or more, and patients began to have to take hall beds regularly. Although there were opportunities to make additional monetary compensations due to the staffing situation, the working conditions became so poor that staff wouldn't even come in for extra money. The morale of the staff declined quickly, people began to search employment elsewhere, and that led to costly shortcuts, patient hostility, horrendous short staffing situations, and less knowledgable nurses being hired. With all of that happening there were 4 different directors in the 4 years that I was employed at Piedmont. The work environment went from shiny 10k gold to pyrite with the blink of an eye.
ProsGreat doctors, exciting medical conditions for learning, seemingly all encompassing hospital for treating most conditions
ConsFrequent management turnovers, low patient and staff satisfaction, huge homeless population, and poor administrative decisions
Sonographer | Columbus, GA | May 16, 2022
Consider other options
Piedmont bought out Columbus Regional two years after I started working there. I feel that Piedmont is not focused on employees but rather on gobbling up healthcare facilities in Georgia. Raises were almost non existent, moral was overall low, and during covid people were not compensated equally. As a vascular ultrasound tech we had a lot of direct contact with covid patients with limited PPE. We were not given hazard pay like almost every other department. There were people who had no direct contact with covid patients that got extra money. If you are in imaging services I would consider your options before working for Piedmont. I felt unappreciated as an employee…. Just a number on a piece of paper. We were severely short staffed with no one to help create another position there were only two vascular techs in an almost 600 bed facility and our call covered 2 hospitals with 2.50 call pay. We averaged a minimum of 10 patients but most often did more. Cardiology could not keep a manager the last 4 years working there and vascular ultrasound was an afterthought. Our requests for help and equipment were almost always overlooked. The lack of competitive pay, lack of raises, and being very short staffed were the deciding factors for me leaving. I relocated to NC making $10 more an hour with a company that shows more appreciation for it’s employees. On the positive side the benefits were in my opinion great and my coworkers were amazing and hard to part with. If you a
Surgical Technician | Atlanta, GA | Jan 11, 2018
high volume, fast paced, stressful, hardest work you will do, but the experience will prepare you for any other job you apply for.
On most days we work very short of staff. The volume of cases is heavy and stressful. The level of skill to work at this facility is advanced and fast-paced. We often work with reduced resources, supplies, and instrumentation and equipment. Relief for lunches and end of the shift are not reliable. The staff works harder than any other facility I have encountered. Call backs occur every day and result in call outs for the next day and produce an over extended and tired staff daily. I learned to be resourceful and how to be efficient and complete my schedule in spite of the obstacle before me. Managment, let me just say that I have been through 5 Surgical Services restructurings and there isn't any improvement for the better of the Operating Room. The culture is working afraid, stressed out, overworked, underpaid, intimidation, high turn over for staff, short staffed every day, The hardest part of the job is caring and wanting to do a good job and having a work ethic with high expectations and being told that your work ethic and values are too high. That you need to lower your values and expectations. The most enjoyable part of my job is being part of something that results in a person who is gravely ill and dying being given a second chance at life.
Prosthe experience of learneing how to work hard without resources, and having to become a resourceful person
Consthe amount of work, low wages, and volume of responsiblity to complete each day, lack of time off, under appreciated, intimidation, and no management support
Patient Care Technician | Stockbridge, GA | Oct 18, 2022
Some days good, some days awful - I wish I could be writing something better.
There are too many patients and too little staff. Having 40+ patients in the unit, with 4 nurses and 3 techs is dreadful. The nurses have 9-10 patient and the techs have 12-13, and some days when we are shorter, the techs have about 20 and the nurses have to function as both tech and nurse to get all the patients taken care of. It's not feasible for either party. A lot of our patients are bariatric, or stroke and cannot help during the first days of rehab, or they might be a hoyer lift patient and when there isn't enough help, it leaves lots of room for error and it's taxing on our bodies. There isn't adequate staffing on my unit. The patient census to nurse/tech ratios are not acceptable, and nor is the pay for what the nursing staff do to be quite honest. I feel like we are staffing the minimum amount of people possible. I've been hoping for things to be better but it is not. Even with new staff coming in, it seems we are always short each day. It's hard on my body and my mental health at this point. I really wish it was better and when I joined the team I was told I'd have enough help and enough staff and things would be great. And I didn't really trust that to begin with and I knew my gut was right, but I have held out hope. It's not fair to my other PCTs, it's not fair to the nursing staff, the axillary staff, or to the patients and their families.
ProsNurses and techs work together as much as possible to keep the unit running
ConsNot enough staffing, no sick leave, harsh penalties for call out/sick, no employee lunches offered on weekends.

Questions And Answers about Piedmont Healthcare

How often do you get a raise at Piedmont Healthcare?
Asked Feb 4, 2022
Answered Nov 1, 2022
Answered Oct 30, 2022
What is the best part of working at Piedmont Healthcare?
Asked May 3, 2020
The patients
Answered Jun 28, 2022
The coworkers were great the patients were great and it was just a constant move instead of just sitting around and I enjoy working and staying busy
Answered Jun 28, 2022
What is the promotion process like at Piedmont Healthcare?
Asked Dec 8, 2020
Answered Nov 12, 2022
Answered Nov 1, 2022
How are the working hours at Piedmont Healthcare?
Asked Jun 29, 2016
Piedmont ARMC is the second largest, so how is it that first shift EVS can't be given the opportunity to return to the hours of 7a-330p. The hours are now are from 9a-530. For my understanding is that the Piedmont Atlanta is the largest of Piedmont we have here in Geo rgia. Their early morning shifts starting at 7 am or the latest is 7:15 and the shift ends at 3 or 3:30 pm. We can't take care of any business once we leave work because everything is now close by this time. Please take consideration as to why we have more people leaving from the EVS department or the hospital as a whole because the employees are unhappy. We have more call outs than ever before. We don't have enough people to cover the square footage. Let's Make Piedmont Athens Regional Great Again. Thank you
Answered May 25, 2019
Working hours are good
Answered Nov 25, 2017
What benefits does Piedmont Healthcare offer?
Asked Jul 15, 2021
Answered Nov 13, 2022
Health insurance 401 dental
Answered Oct 25, 2022