Pilot Flying J

Working at Pilot Flying J: Company Overview and Reviews

Pilot Flying J
Pilot Flying J
3.3
2678 reviews
Pilot Flying J Ratings
3.3
Average rating of 2678 reviews on Indeed
3.0Work-Life Balance
3.1Pay & Benefits
2.9Job Security & Advancement
2.9Management
3.0Culture
Headquarters
Knoxville, TN
Employees
10,000+
Revenue
Unknown
Industry
Retail

Popular jobs at Pilot Flying J

 Average SalarySalary Range
Cashier
18 salaries reported
$10.73
per hour
$7.25-$16.10
Customer Service Associate / Cashier
12 salaries reported
$11.09
per hour
$7.25-$17.90
Maintenance Person
12 salaries reported
$10.67
per hour
$7.25-$16.00
Deli Associate
4 salaries reported
$10.11
per hour
$7.25-$15.20
Guest Service Agent
4 salaries reported
$15.25
per hour
$7.25-$26.20
Salary Satisfaction
48%
Of the employees are satisfied about their pay
Based on 4107 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Pilot Flying J Reviews

Popular JobsCashierCustomer Service Associate / CashierMaintenance PersonGuest Service AgentDeli AssociateShift LeaderShift ManagerManagerSandwich MakerGeneral ManagerCustomer Service RepresentativeLead CashierPilotRetail Sales AssociateTeam LeaderMaintenance TechnicianCashier/SalesAssistant ManagerRestaurant ManagerTruck DriverCrew MemberCo-managerCookDriverTravel ManagerDeli ManagerHost/CashierHost/HostessLead MaintenanceTeam MemberCrude Oil HaulerFood Service AssociateSales AssociateTransport DriverBakerCashier/StockerHousekeeperFood ManagerSupervisorTanker DriverKitchen Team MemberOvernight ManagerPrep CookAssistant Store ManagerClerkRetail ManagerDelivery DriverFood Service WorkerGSL2Restaurant StaffSales ManagerCustomer Service ManagerCustomer Service Team LeadGas Station AttendantJanitorMaintenance SupervisorSales RepresentativeServerStore ManagerAssistant General ManagerAttendantDiesel TechnicianFood Preparation WorkerFront End AssociateManagement TraineeMechanicProfessional DriverRetail Customer Service RepresentativeTeam TrainerTechnicianWarehouse LeadAdministrative AssistantAssistantCashier/ClerkCrew LeaderCustodianDesk AttendantDesk ClerkGSLGSL 2Gas AttendantGrill CookLead DriverMaintenance AssociateMerchandiserOperations ManagerProduction WorkerRegional ManagerSenior Food Service WorkerAccount ExecutiveAssociateBrand ManagerCompany DriverDiesel MechanicFSL 2Facilities ManagerGeneral MaintenanceGslInternLaborerLead AssociateLead SupervisorLead TechnicianMaintenance ManagerNight SupervisorOffice AssistantRGMRSSReplenishment AssociateRetail Assistant ManagerSales ClerkSales LeadService TechnicianStore ClerkSystems AnalystTCGMTax AccountantTire TechnicianTrainerTransporterWendysAccountantAccounts Payable ClerkAccounts Receivable SupervisorArby'sArtistAssistant LeaderAssociate ManagerAsst.GMAuditorBakery AssistantBakery ClerkCTCT leadCaahier, RSSCaptainCashier SupervisorCinnabon EmployeeCleanerCoManagerConductor/aCooler WorkerCorporate Counter Sales RepresentativeCrude an butane drivetCustomer Relations RepresentativeCynabonData Entry ClerkData ScientistDelivery TechnicianDetailerDevelopmental Service WorkerDgmDispatcherDistrict ManagerDivision ManagerDriver (Independent Contractor)Engineering Program ManagerEngineering TechnicianEnvironmental Compliance SpecialistExpeditorFSLFSL 1FSL2Facilities TechnicianFacultyFast Food AttendantFlying JFood RunnerFormer emoloyeeFormer maintennance employeeFry CookFuel haulerFuel transportFuelerGMDGSL1GSMGSRGeneral MechanicGeneral WorkerGsl 1 agm trainingGuest Sevice LeaderHard working employeeHelp Desk AnalystInternal AuditorInventory ManagerInventory SpecialistJanitor/MaintenanceKermit, TXKitchen AssistantKitchen ManagerL&I Workers' Compensation AdjudicatorLas Vegas, and San AntonioLeadLead CleanerLead HostessLead ManitanceLead MechanicLead TrainerLead on Night ShiftLicensed in handling PropaneLicensing ManagerLine CookLogistic CoordinatorLogistics AssociateLoistics Dept. Statistics and AnalysisLot AttendantLube TechnicianMainenanceMaintenace ManMaintenance CoordinatorMaintenance CrewMaintenance WorkerMaintinanceManager in TrainingMarketerMarketing ManagerMaterial HandlerMatienceMember Services RepresentativeMentorMerchandise ManagerMonitorNANetworking and Pumping ManagerNight ManagerNight Shift LeadNight Shift LeaderNight Team MemberNot thisOld employeeOperatorOvernight AssociateOwner Operator DriverPartnerPayroll SpecialistPending hirePiping DesignerPizza HutPorterProductionProduction AssociateProduction LeadPumperPurchaserPurchasing AssistantR..G.MReceptionist/Administrative AssistantRegisterRestaurant HeadRetail MerchandiserRoute DriverRss2Sales Support RepresentativeScale OperatorSecurity OfficerSenior Administrative AssistantSenior ClerkSenior Programmer AnalystSenior Sales SpecialistSenior SupervisorSenior Team LeaderServer/CashierService WriterShif t LeadSite LeadSpecialistStockerStocking AssociateStore CoManagerStore DirectorTead LeadTeam SupervisorTractor Trailer DriverTraining ManagerTransportation SpecialistUnit ManagerWendy'sWholesale ManagerWorkmans CompensationWorks Managercsr2flying j, maintenacejust another pawnmatience workeroversee work related duties and responsibilities.shift superiviserxxxxxxxxxxxxxxx
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SDMurfreesboro, TNMuskogee, OKMustang Ridge, TXMyerstown, PANanton, ABNapoleon, OHNashville, TNNephi, UTNevada, MONew Albany, MSNew Braunfels, TXNew Caney, TXNew Castle, INNew Haven, INNew Milford, PANewark, NJNewburgh, NYNewnan, GANewport, MINiota, TNNisku, ABNitro, WVNorth Charleston, SCNorth East, MDNorth East, PANorth Las Vegas, NVNorth Lima, OHNorth Little Rock, ARNorth Palm Springs, CANorth Platte, NENorth Salt Lake, UTNorthfield, MNOak Creek, WIOak Grove, KYOakwood, ILOcala, FLOdessa, TXOgden, UTOkeechobee, FLOklahoma City, OKOlive Branch, MSOlympia, WAOntario, OROrange, TXOrla, TXOrland, CAOsceola, IAOverPacific, MOPaducah, KYPalm Springs, CAPalmetto, FLParkway, MOPasadena, TXPatterson, CAPearl, MSPecos, TXPeculiar, MOPendleton, INPendleton, KYPercival, IAPerrysburg, OHPeru, ILPevely, MOPhelan, CAPhiladelphia, PAPhoenix, AZPickering, MOPiedmont, SCPilot, VAPioneer, TNPittsburgh, PAPittston, PAPlaza, NDPleasant Hill, NCPleasanton, TXPlymouth, INPontoon Beach, ILPort Wentworth, 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Overall Reviews at Pilot Flying J

5.0
Receptionist/Administrative Assistant | Knoxville, TN | May 31, 2015
family enviroment
from the time i started at PFJ 1/2013 i enjoyed working there. i enjoyed my department and meeting people from different areas. the upper management are very nice and helpful. there is always something going on for the staff. lunch is catered in daily from different vendors. the hardest part of my job,came after my boss retired. our department statred to fall apart. but we as a whole tried to work together. new people came in and it went from a professional work envirmoent to high schooll.
3.0
General Manager | Columbia, SC | Feb 16, 2018
Great staff/great guest.
A typical day would last around 12 hours. My drive time was another 1.5 hours each way. during my 10 years with PFJ. I learned what type of leader and how to lead a team. Turnover was the one thing i disliked the most. ave per unit was around 150% My units generally was around 100-110% The most enjoyable part of the job was working with a team of 40 employees and having an average daily guest count of 7000 per day.
Prosfast paste and great guest service
Cons15 hours a day
5.0
Restaurant Manager | Paducah, KY | May 14, 2017
Best job I ever had
Environment was fun, upper level management were all interested in your personal development and compensation was the best i have ever had. I received several awards in recognition for my hard work with Pilot
ProsCompensation, great environment
Consnone
3.0
Retail Sales Associate | Jacksonville, FL | Dec 28, 2015
none
Not a good company to work for. There is room for advancement only if you are willing to not have a life. Management doesn't treat employees equally. Raises are not worthy of your performance. I have been there seven years. and was only allowed a .40 raise and I have four job titles.
2.0
Customer Service Associate / Cashier | South Bay, FL | Sep 25, 2020
Drama
Constant drama. you often feel underappreciated no matter what your position was. your just a body that they need so they dont have to come in. the over work you for things you really didn't sign up for. no one wants night shift so once you get it your stuck even if you have seniority.
Prosfree lunch
Consoverworked drama favoritism
5.0
Piping Designer | Knoxville, TN | Sep 16, 2015
Good company to work for
Good Company to work for. Good people, good atmosphere, good benefits. Good Health insurance. Good workout facility.
5.0
oversee work related duties and responsibilities | Barstow, CA | Sep 12, 2013
good job to work for
A day at work starts with a list.I learned how to deal and talk to costermers.managing showers and bathrooms were clean.my co-workers were funny and very willing to show how it works at a truck stop.the hardest part of this was the cleaning bathrooms when theres people waiting to use them. the best thing about this job was getting tips.
Prostips
Cons15 minute brake
5.0
General Manager | Saint Augustine, FL | Aug 7, 2019
Supportive management group
Supportive management group. Encourages and drives to promote from within. Opportunity to expand one's management skills and be creative in suggesting alternative approaches to problem solving.
5.0
Cashier | Perrysburg, OH | Jan 29, 2016
Fun
Fun people to work with, fun to talk with the customers, and a very productive job. The workers are nice, full of energy, and just fun to hangout with.
4.0
Customer Service Associate / Cashier | Dunnigan, CA | Feb 11, 2014
Always busy
Was a really good company to work for. They provided benefits and room to grow with the company. All the employees were pleasant to work with and management was on top of things. Shifts seem to fly by because of the steady business from guests.
ProsBenefits, fast paced
ConsVery Busy

Questions And Answers about Pilot Flying J

If you were in charge, what would you do to make Pilot Flying J a better place to work?
Asked Sep 22, 2016
A thank you and communication essential. team environment and company compassion
Answered Dec 8, 2020
Make employees individually accountable for individual duties. No-one knows who is doing what and the slackers are being carried day in and day out!!!!
Answered Dec 5, 2020
Do they hire felons at pilot flying j?
Asked Mar 29, 2017
Yes they hire felons. But even though my GM has been pushing to make me manager I have been informed that it’s Pilot policy to not allow felons in management even though my felonies are over 11 years old.
Answered Oct 31, 2019
Its a federal tax break to hire felons. So yes they do.
Answered Oct 1, 2019
Do you have to take a drug test?
Asked Apr 30, 2017
No they don't but god I wish they would especially down south the employees are like walking zombies and lazy !!!! I've never seen anything like it
Answered Nov 13, 2020
No they do not only if injured
Answered Sep 4, 2020
How are the working hours at Pilot Flying J?
Asked Jun 28, 2016
They are 24 hours so your shifts can vary. Working pretty much every holiday sucked though!
Answered Sep 4, 2020
4p.m. - 4.am. To give your overnight guy a day off, or the entire week if they’re on vacation. So you tell me? Sound fun? It’s not.
Answered Mar 7, 2019
What is the best part of working at Pilot Flying J?
Asked Jan 2, 2020
Helping a needed service
Answered Dec 8, 2020
So Far managers are on spot and strictly business. I like it that way.
Answered Dec 5, 2020