This is not a review for people who are shotgunning resumes out, this is for the people who are seriously considering a career at Power. The goal is to give an accurate assessment- good and bad, and there's a lot of both.
First, you need to know what you're actually applying for. It is not an "entry level sales representative" or a position in a marketing department as you might expect. The first step on your career at Power is called "marketer" but that has an incorrect connotation. What you are, at the start, is a canvasser. This is currently and will be true for greater than 90% of their new hires moving forward. This is not a bad thing.
The training you receive is EXCELLENT. For your first 5 days, you'll be given scripts that cover a majority of situations you'll find yourself in- but your goal is to set appointments for sales reps (called Remodeling Consultants). Your goal is 4 per day, only the very best in the company get that every day. Most people average something between 2-3per day over the course of the week. The pay scale they show you in the interview is based on getting 4/day. There is a lot of money to be made here, the highest earning marketer made $200k+ in 2018. Most make in the$35-$45K. Multiple times per week you'll be in these ridiculously over the top meetings designed to pump you up. They play music really loud, clap for everything, and do lots of shout outs for people. This feels great for a while but get repetitive fairly quickly. You'll wo
A tough job but one the best professional expieriences of my life
My day would start by coming to the office 15 minutes early. I would meet with my co-workers and team members to discuss work and some of our challenges offer helpful guidance to newer employees in my department and we would exchange ideas and tips on how to handle certain prospects. From there we would go into training where the managers would train us on product knowledge and we would often practice "pitching" each other in various different styles and implement and reinforce different strategies and rebuttals to overcome prospect objections. After that we would have lunch and then go to our assigned territory with our shift manager for that day. After meeting our goals we would go back to the office for a check in with our VP . From there our day was over.
What I have learned wow, some people will say the best school is the school of hard knocks. In this particular case that saying is true. When your working outside in freezing teperatures knocking on doors to obtain appointments . You learn a lot about people and how to communicate with people with their different personalities, mentalities, and demeanors. You learn what to say and what not to say to certain people you learn a toughness on how to close certain appointments and how to guide even the most difficult of personalities to the outcome they are looking for and creating a win-win situation. Mostly I have learned from working with my coworkers about life and life lessons working there at Power you meet such div
ProsExcellent camradeie, upbeat enviornment
Consbureaucratic style of management, excessive client screening
Customer Service Representative | Chester, PA | Jan 27, 2014
An Honest Review After (4)yrs with Power
I've worked at Power for just about 4yrs now. I started out in Field Marketing. Became a Field Marketing manager then became an Event & Retail Marketer, before becoming a manager in that. Moved into the office as a telephone marketer/lead scheduler. Now I'm in Operations in the Warranty Service Division. Throughout my experience with Power I've got to know a lot about the company, their culture, and the pros and cons of working at Power.
--> Excellent culture. Everyone is very supportive of one another and their growth with the company. The entire company has an incredible work ethic where you don't create excuses, you create results. This is perhaps one of my favorite things about working with Power. Each position I've worked in for them, the people around were not just your peers, they became your good friends. You can't really ask for a better work environment. Excellent culture.
--> Management is strong. Starting out inexperienced in any role within Power, the management ensured that you were given the training and the tools to succeed. They were able to walk the line between good friends and management. Managers really listen to their staff. For example, at a meeting my peers and I presented a case as to why we needed new computers. A week or two later, we got brand new Mac minis.
--> Job Security. There is plenty of it. Each department I worked in within Power continued to grow exponentially, even as I was promoted out of the departments. I have zero
ProsExcellent culture, job security, management, training
ConsNo paid lunch hour, pay, long hours, working on Saturdays, work most holidays
What you should know going into this interview process
So, if you’re looking for a job here there’s some things you will know.
This is not a remodeling company, this is a sales company. The recruiter will sell you a dog and pony show about how great the company is, but it’s not as real as it seems. There’s a reason why they’re always hiring: extremely high turnover rate and very few of the sales reps are there for more than a year or two.
They start you off in door to door sales; it’s something they were very shady about during the hiring process. You could be there for a couple weeks or 6 months; the standards to move up change often.
The ideal candidate for this company is folks fresh out of college with very little work experience, and the culture reflects that. It’s extremely cliquey and has a frat boy vibe to it. If you can get past that and make it into the favorites club you’ll enjoy it, but don’t count on it. The office culture is what is constantly pushed on both their website and during the interview process, but it gives off culty vibes for a reason.
Every single thing you do is going to be scripted down to the word; you’re taught to blindly trust and if you ask questions it can cause problems. The company uses subcontractors but spins a story to their guys. The prices are extremely high for some of their products, like 2-3x what everyone else is; you’ll be told this is reasonable but it’s not. If a job cancels out of recision and to no fault of your own, you’ll be penalized.
If you have no life outside of work, y
Working for Power has continuously been the best decision I have made for my professional career and coincidentally, my personal life. Before my transition, I was ambitious about personal endeavors with my personal practice and my family business. There were many ceilings. Nearing 30, I became focused on building my resume, became more professional minded and dedicate myself to my work. Fortunately it is fruitful. After my third year, now, I cannot imagine working anywhere else.
Make no mistake, the work at hand is a grind. Every individual is immersed in their work, striving to get better at their discipline and their craft. My position demands constant learning, reflection and modifying our cadence. The company has a process that is essential to its development. It is why we are the best in the industry for volume and customer service. It does not take much time to take to the process, so pretty quickly I was convinced I was in the right place and began getting better.
For those familiar with Power, the largest obstacle is stress. Weeding your garden, so to speak, is necessary to minimize stress and to keep productive conversation and meet adversity positively. Clients and the public have expectations of a company that is responsible for their home or livelihood and matching their vision or ethics. It is essential that conversations are constructive and it takes addressing adversity with a positive outlook. Initially, maintaining a high level of professionalism in unc
Getting hired at Power was exciting at the time, the potential for growth and income was mentioned a lot. During the interview not much is mentioned about the actual job, going door to door generating appointments for exterior home remodeling estimates. Each day you will meet at the office "role play" scripts and wait until you have your morning meeting with either your team (van mates) or a department meeting. A lot of pump up music is involved and slide shows. We would go all around the suburbs, city and into parts of Indiana to pitch our products. I certainly believe that Power has great products and is a good company overall but the Customer Development Reps get treated the worst.
When I started to struggle in the door to door they had asked if I would try out the retail aspect of the company and willingly I agreed. Thinking I could succeed I dove right in and learned everything needed to learn. You would be stationed at local wholesale stores and work with a partner to generate as many leads as possible. But alot of these people have heard or seen Power at these stores for awhile and will blow past you and ignore you. Then theres the few that will actually listen to you and make your day 100 times better. After awhile of constant rejection and belittling from customers it tends to hit you harder and harder. I couldn't do it anymore.
Sales was like a fraternity, you look up to them and want to be in their position. They have the largest income possibilities at power b
Consdepression, weight gain, low pay if you dont meet your numbers, no time off work unless your in sales
The job (Remodeling Consultant) involves absolutely ZERO consulting. You're just an aggressive sales guy and you are forced to be that aggressive sales guy or you're out the door. That's their "culture" that they love to talk about. I was thrown into homes after 2 weeks of training being told I was a "windows expert" (couldn't tell you anything thing about windows that weren't in the scripts I was told to rehearse) and a few months later I was all of the sudden a "roofing expert" after 4 days of rehearsing a new set of scripts. There is zero actual business knowledge acquired here. You are brainwashed to believe you're selling god's gift to the window/siding/roofing world when really you can get the same product at Home Depot for 1/3 the price.
Everyone that works there will be extremely nice and welcoming to you. This is because of the companies structure, not because they actually care. The only way to advance is to become a "leader" which means everyone will try to take you under their wing and give you advice on how to sell an extremely overpriced product to people that don't need it. They'll do this by telling you you are a "stud" and will be making "six figures" immediately. It's a joke. They'll tell you you're part of the "Power Family" and how much they care about you, it's all a farce. I worked there for a year and the moment I walked out of the building after my last day I didn't receive a single call/text from anyone in the company. This was after receiving cal
ProsThey pay you. Sometimes they "reward" you with open bars and trips.
ConsYou will lose your integrity if you have any. Your social life disappears. 60 hours per week easily
Chance to make good money. Meet really awesome co-workers. Management is terrible. A lot of gossip for a professional workplace.
Like most sales jobs, upon being interviewed, you are basically lied to about how you can make 100k a year depending on the effort you put into the job. You are given a script to learn, and while it helps to study it front to back, you will find that the job has a HUGE element of luck involved with it. You will knock on doors as a door to door salesman, except your job is to pitch home owners to accept a free estimate for home remodeling windows roofing and siding. The job is 5 times harder in the winter when remodeling is not in season. However, you are still expected to knock on doors in the snow. As in, while it's snowing. Also, while it's raining...like raining bad. The majority of marketers at Power are young, inexperienced, and temporary. The task to create SOLID business opportunities falls on the shoulders of the veterans. The office's performance is reviewed every morning during a short hour meeting before lunch. The bonus money is rather good. You bonus for making a certain amount of appointments per day. You also bonus when your appointments don't cancel and the estimate actually happens and the sales rep lays down a price...despite if the homeowner buys or not (thats the sales rep's job). ALTHOUGH...the fact that one can bonus from simply calling in a certain amount of appointments per day, in turn, inspires some less than honest people to actually call in "fake appointments" just for the bonus. That makes the lives of the sales people VERY stressful since they dr
ProsMoney, People you meet, Job experience, Mexico trip.
ConsTerrible management, immature people, working in crazy weather conditions, lied to constantly, you knock on doors...
As a customer development representative, your role is to schedule appointments for a sales representative to come to a homeowners house to give them a free estimate on an exterior home remodeling project that we offer. The way we find these people is either by going door to door, standing in a grocery store (the company has a partnership with one of the big name companies, not sure if I can mention specifics here) or at events.
Everyone starts with door to door, and you'll either continue with door to door, or you will be able to transition to going into one of POWERs retail locations and market there. I'm not sure how it is now though with COVID. Regarding events, they mostly happen on weekends if you're a top performer, they'll let you do the event and you schedule appointments at the events (Ex: The Chicago Auto Show, Ribfests, etc.)
You can also advance in your position by becoming a team lead, and then a mentor in the marketing department. In those roles, you will still be doing the duties of the customer development representative, but also be managing a team and be paid based off of their performance on top of what you make from your personal performance.
Also, if you wanted to move into sales, you could do that too from the customer development representative position. When I worked there, they had challenges that you had to hit in order to be considered into the sales department. You also have to memorize a lot of scripts for the sales role.
The culture is grea
ConsGas not paid for by the company, miles on your car.
Great company culture, great work environment as long as your production remains high, misery for those who can't buy in
I worked here for about a year and a half. The first half of working there was great, as management was engaging and tended to be able to receptive to people in my role depending on who the mentor was over them. There is little to no work life balance, and it wore on people who wanted jobs that would provide more free time. I would not recommend this job to someone with a family or spouse. It will wear on your relationship. You can get very good at this job within a month or two of doing it, and it doesn't change much, so you can maintain a regular pay check that will continue to grow. If you can't figure it out you will need to constantly ask for help or have a likable personality (luckily its difficult to get the job without one, as that's effectively all they screen for in the interview) to receive help and feedback. Usually if you do this or have that personality, management will encourage your growth. My production dipped largely due to Covid slowing down the production of door to door sales, as the turn over rate started to compound due to no new leadership being developed and new people not receiving the training they needed to be successful, we saw a ton of people get fired or quit. This may have changed, as they are a fairly quick company to address issues and can turnover enough people in their entry roles to change their office culture entirely. I also took five days vacation at the end of my tenure and was fired upon return, with the company paying out zero days
ProsGreat company culture, Mexico trip, lateral and upwards mobility
ConsWill ignore those who struggle and don't seek help, if you're not onboard with the culture you'll feel outcast
Questions And Answers about Power Home Remodeling
If you were in charge, what would you do to make Power Home Remodeling a better place to work?
Asked Nov 26, 2016
I would change the pay structure. For how much money the company has and makes, the wage is horrible. Mileage is not paid for and saturdays are unpaid.
Answered Aug 8, 2020
Stop terrible and pushy sales tactics
Answered Jun 22, 2020
What is the best part of working at Power Home Remodeling?
Asked Feb 3, 2020
Demo drilling measurements etc
Answered Jun 23, 2022
Answered May 17, 2022
What tips or advice would you give to someone interviewing at Power Home Remodeling?
Asked Sep 1, 2016
Answered Jul 26, 2022
Be yourself they just wanna know about you and if your willing to learn.
Answered Jul 26, 2022
What is a typical day like for you at Power Home Remodeling?
Asked Apr 28, 2020
Plan for lots of meetings and training that’s unpaid
Answered Aug 3, 2022
Answered Jul 13, 2022
What questions did they ask during your interview at Power Home Remodeling?