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Working at Quest Diagnostics: Company Overview and Reviews
Quest Diagnostics
4884 reviews
Quest Diagnostics Ratings
3.7
Average rating of 4884 reviews on Indeed
| 3.5 | Work-Life Balance | |
| 3.7 | Pay & Benefits | |
| 3.3 | Job Security & Advancement | |
| 3.2 | Management | |
| 3.4 | Culture |
Headquarter
500 Plaza Drive
Secaucus, NJ 07094
Employee
10,000+
Revenue
$5B to $10B (USD)
Industry
Health Care
Popular jobs at Quest Diagnostics
| Average Salary | Salary Range | |
|---|---|---|
Phlebotomist 346 Salaries reported | $15.66 per hour | $7.80-$23.50 |
Senior Phlebotomist 176 Salaries reported | $16.84 per hour | $8.40-$25.30 |
Customer Service Representative 24 Salaries reported | $16.57 per hour | $7.25-$30.10 |
Courier Driver 22 Salaries reported | $17.71 per hour | $7.25-$31.55 |
Nurse Practitioner 68 Salaries reported | $2,500 per week | $1,200-$3,800 |
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 2845 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts
Overall Reviews at Quest Diagnostics
Clinical Laboratory Scientist | San Juan Capistrano, CA | Mar 23, 2020
I enjoy the company of my co workers
This company is family friendly, the time is flexible and it is a great advantage if you have kids that you need to take care , my supervisor is considerate
Customer Service Representative | Tampa, FL | May 28, 2018
Fast Paced Call Center
Responding to customer inquiries regarding outstanding bills and associated charges. Posting payments and scheduled payment plans as appropriate. Applying credits accordingly.
Customer Service Representative | Chantilly, VA | Feb 25, 2020
Diversity is the one positive thing at Quest
Working in the lab gave great insight on how the blood drawn from a person is processed to obtain a diagnosis or to save a person's life, maintain health, or find a cure
Logistics Supervisor | McAllen, TX | Jun 10, 2019
Great Company
Overall, this is a great company to work with. Very professional environment with an ability to really elevate your corporate understanding. If you live in a big city, fantastic opportunities to promote from within.
Phlebotomist | Chicago, IL | Mar 6, 2020
No Growth, expensive and terrible insurance
No growth within the company unless you're a favorite with the supervisor. The insurance benefits are expensive and doesn't cover much, even after you meet your deductible.
Service Technician | Newnan, GA | Feb 3, 2020
I like working for Quest Dianostics
I like having in sense of independence and no one is watching to wait for me make mistake and the bad thing is I don't want travel from job to job I've never wanted to be a floater
Contractor | Knoxville, TN | Jan 25, 2020
lots of travel and time to work unmanaged
free to work at your own pace unsupervised. no two days are alike. each day presents a new job and a new challenge. plenty of opportunities to work at your own pace and show the company that you are a team player
Senior Patient Services Representative | Mobile, AL | May 11, 2019
Poor Management
The managers are very inconsiderate and disrespectful. Management does not care about you life outside of work
The hardest part about the job is workload, lack of staff, and AGAIN poor management. Schedules are set and that's an inconvenience to people who always tries to attend school and work.
ConsNo breaks
Laboratory Technician | Teterboro, NJ | Apr 3, 2018
comfortable place to work
comfortable place to work very clean and organized.no tolerance to racism very diverse people respect each other and work together very i have not seen any outburst or violence in my sixteen years of employment.
Prosbonous
Senior Underwriter | Missouri | Oct 11, 2019
N/a
Quest Diagnostics is a great company to work for, great management, flexible schedules and compensation. I Do not wish to include any further information.
Questions And Answers about Quest Diagnostics
What is the work environment and culture like at Quest Diagnostics?
Asked Feb 25, 2016
This is so very true, anyone will throw you under the bus to cover their own butt. I have worked for quest for 2 years...waiting on something better to start then Im gone
Answered Feb 22, 2020
If you want to go back to high school vibes go work at quest. There's alot of back stabbing, 2 faced people. People will throw others under the bus and not even blink an eye. People will be friends once minutes and bashing them to someone else the next. Its honestly amusing
Answered Dec 17, 2019
What would you suggest Quest Diagnostics management do to prevent others from leaving?
Asked Mar 20, 2017
Compensate for those who actually do the work and pay more attention to those in higher positions that dont. Allot of people are overworked and underrated but there's also some that are overpaid and barely work or even know their position for that matter.
Answered Mar 14, 2020
Management needs to stop with favoritism! If you are friends with management you will get last minute time off, and no write ups no matter what you do but they will look for reasons tio write people up. They are never available for staff. You will call your supervisor, your lead and get nothing but voicemail. Its very unprofessional at least in the Milwaukee/ Chicago region!
Answered Dec 17, 2019
If you were in charge, what would you do to make Quest Diagnostics a better place to work?
Asked Nov 15, 2019
I would have 2 shifts available so that my staff does not get burnt out.
Answered Mar 31, 2020
I will give hazard pay for those handling Covid specimens
Answered Mar 22, 2020
Do you have to go to school to be a phibotomist or is it on the job training
Asked Jan 27, 2016
Go back to school. Learn how to spell phlebotomist before attempting to work in a professional atmosphere.
Answered Jan 30, 2020
Quest Diagnostics is not on the job training. Candidates must have at least 2 years experience, and strong phlebotomy skills in pediatric and geriatric blood draw. I have been with the company for 6 years, I started with 8 years of hospital experience. Every job posting for Quest diagnostics states the requirements I listed above.
Answered Jul 24, 2019
How do you feel about going to work each day at Quest Diagnostics?
Asked Jul 25, 2017
I dread it knowing that I am going to be stressed and overworked. We are not only understaffed and slowly getting worse, but they let employees get away with showing up very late, taking long breaks, and doing nothing all day. Stay away because I get all my time off requests declined now for 6 to 12 months in advanced because they don't have the staff to cover.
Answered Jun 30, 2019
If your the favorite great and if not well
Answered May 22, 2019