Quest Diagnostics

Working at Quest Diagnostics: Company Overview and Reviews

Quest Diagnostics
Quest Diagnostics
3.6
5238 reviews
Quest Diagnostics Ratings
3.6
Average rating of 5238 reviews on Indeed
3.5Work-Life Balance
3.6Pay & Benefits
3.3Job Security & Advancement
3.1Management
3.4Culture
Headquarters
500 Plaza Drive Secaucus, NJ 07094
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Health Care

Popular jobs at Quest Diagnostics

 Average SalarySalary Range
Phlebotomist
118 salaries reported
$18.19
per hour
$9.05-$28.55
Senior Phlebotomist
86 salaries reported
$18.20
per hour
$9.05-$27.30
Clinical Laboratory Scientist
7 salaries reported
$32.90
per hour
$10.85-$62.50
Customer Service Representative
10 salaries reported
$15.84
per hour
$7.25-$27.35
Nurse Practitioner
34 salaries reported
$2,500
per week
$1,200-$3,800
Salary Satisfaction
51%
Of the employees are satisfied about their pay
Based on 5338 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Quest Diagnostics Reviews

Popular JobsPhlebotomistCustomer Service RepresentativeSpecimen ProcessorLaboratory AssistantSenior PhlebotomistMedical TechnologistPhlebotomy TechnicianLaboratory TechnicianTechnicianPatient Services RepresentativeData Entry ClerkGroup LeaderRoute Sales RepresentativeInterviewerSenior TechnicianSenior Customer Service RepresentativeCourierSite LeadForensic ScientistSupervisorMedical AssistantAccount ExecutiveCytotechnologistDriverSenior Medical TechnologistInternCertified PhlebotomistExternshipSenior Patient Services RepresentativeCourier DriverHealth ScreenerSenior Laboratory TechnicianClient ServicesExaminerHistology TechnicianProcess TechnicianProcessorBilling RepresentativeClinical Laboratory ScientistMobile PhlebotomistAssociateBilling CoordinatorMedical BillerPatient CoordinatorSenior Billing CoordinatorMedical TechnicianTechnologistUnderwriterAccount ManagerForensic TechnicianSenior Laboratory AssistantAdministrative AssistantParamedical ExaminerSenior Billing RepresentativeAnalystCall Center RepresentativeHelp Desk AnalystBilling SpecialistManagerSenior TechnologistShipping and Receiving ClerkAccount RepresentativeAssistantCoordinatorHistotechnologistRoute DriverService TechnicianLogistics SupervisorDirectorDispatcherPatient Care TechnicianReceptionistSales RepresentativeSenior Sales RepresentativeTeam LeaderLogistics AssociateAccount Resolution SpecialistExecutive AssistantField RepresentativePSR IIRegistered NurseRoute Service MerchandiserSenior Financial AnalystSpecimen AccessionerTechnical SupervisorWarehouse LeadAccounts Receivable ClerkBilling ManagerClerkContractorCustomer Support RepresentativeHuman Resources Business PartnerNursePhlebotomy ExternProject ManagerSenior Business AnalystSenior Engineering AssistantSenior Medical TechnicianSpecialistTechnical Support SpecialistTelephone InterviewerAdministratorClient RepresentativeCustomer Service Team LeadData ProcessorFinancial AnalystImplementation SpecialistMerchandiserOffice ManagerPatient RepresentativeQuality Assurance CoordinatorSenior Project ManagerBusiness AnalystCPT1Client Services SpecialistCustomer RepresentativeCustomer Service SupervisorData AnalystExecutive DirectorIT Project ManagerIT SupportImaging SpecialistIndependent ContractorLaboratory ManagerLaboratory SupervisorLead TrainerMicrobiology TechnicianMltPathologist AssistantPhlebotomyProgrammer AnalystQuality Assurance ManagerRSRRegional ManagerScientistSenior ProcessorSenior Programmer AnalystSenior UnderwriterService Technician IIStocking AssociateSupport SpecialistTranscriptionistVendor ManagerWellness CoordinatorWellness NurseAccessionerAccounts Payable ClerkBillingClinical AssistantClinical InternCollection AgentCollection ManagerCrew MemberCustomer Service/Data EntryCustomer Solutions SpecialistDirector of OperationsExecutive Administrative AssistantField TechnicianHospital ManagerHouse ManagerHuman Resources GeneralistHuman Resources ManagerHuman Resources SpecialistInfectious Disease PhysicianJava DeveloperLead DispatcherLead TechnicianMailroom ClerkMaterials ManagerMedical TranscriptionistNurse PractitionerNursing AssistantOffice AssistantOperations ManagerOperatorOrder Entry ClerkOwner Operator DriverPSRPSR IPhysicianProcess LeadPurchasing CoordinatorQuality Assurance AnalystQuality Assurance EngineerScreenerSenior AnalystSenior Analytical ChemistSenior Billing SpecialistSenior Customer Support RepresentativeSenior Human Resources GeneralistSenior Medical TranscriptionistSenior Process TechnicianSenior Support SpecialistShift LeaderSpecimen ProcessingStudent InternSupport AnalystSystems AnalystTechnician AssistantTrainerVendorWellness SpecialistAdministrative ServicesAnatomic Pathology ManagerAssistant SupervisorAutomation EngineerBillerBilling AnalystBiomedical TechnicianBranch ManagerBusiness Systems AnalystCare SpecialistCategory ManagerChemistClerical SupportClinical Laboratory Scientist IIClinical Trial AdministratorCommercial DirectorConnections CoordinatorConsultantContinuous Improvement ManagerCustomer Care SpecialistCustomer Service TechnicianData CoordinatorDesktop Support TechnicianDirect Care WorkerDistrict ManagerDistrict Sales ManagerDocument PrepperEnvironmental Health and Safety SpecialistFacilities TechnicianGreeterHealthcare SpecialistHospital Service TechnicianHuman Resources CoordinatorIT AnalystIT ManagerIncident ManagerLab Technical AssistantLaborerLead DriverLean Six Sigma SpecialistLicensed Practical NurseLogistics AnalystLogistics SpecialistMail CarrierMaintenance PersonManagement AnalystMedical ReceptionistMicrobiologistPHLEBOTOMY EXTERNPSR 1PSR IIIParamedicPathology AssistantPhlebotmistPhlebotomy LeadPhone RepresentativePilotPlebotomistPmoProcess ManagerProcessing ClerkProduct ManagerProduction WorkerProject CoordinatorProject Manager/Business AnalystQuality SpecialistR&D EngineerRather not sayReceptionist/Administrative AssistantReferral RepresentativeReferral Testing RepresentativeRepresentativeRetail MerchandiserSafety OfficerSales AssociateSecurity EngineerSenior Account ManagerSenior AssistantSenior Client ServicesSenior Computer OperatorSenior Database AnalystSenior DeveloperSenior InspectorSenior Lead EngineerSenior ManagerSenior Medical AssistantSenior Operations ManagerSenior Program ManagerSenior Project ConsultantSenior Research AssociateSenior Staffing SpecialistSenior System EngineerSenior Technical SupportSenior Test EngineerService AssociateService ManagerSite ManagerSoftware Test EngineerStaffing SpecialistSupport StaffTechnical LeadTechnical SupportTechnical Support AnalystTerritory ManagerTest TechnicianTraining SpecialistTransportation SpecialistVice President3rd Shift Generalist<nj> Full time float, the PSR I <fl>Account CoordinatorAccountantAccounting ClerkAccounting Coordinator IIIAccounting SupervisorAdministration ManagerAdministrativeAdministrative CoordinatorAerotek-tempAnalista de laboratorioAnalyticalAnatomic PathologyAnatomic Pathology Resolution RepresentativeAnatomical PathologistApplication AnalystAssistant ControllerAssistant TechnicianAsst.specimens prep.Auxiliar de Ingles/español (Counselor)Baltimore,MarylandBenefit SpecialistBilling CoodinatorBilling Coordinator IIIBillng RepresentativeBiologistBiomedical EngineerBiomedical Equipment TechnicianBuilding MaintenanceBusiness DeveloperBusiness Intelligence AnalystBusiness Process AnalystBusiness UnitBuyerCA Anatomic Pathology RepresentativeCLSCLS LimitedCLSIICS Support LeadCSRICaptainCare CoordinatorCaregiverCase ManagerCash PosterCenter DirectorCenter ManagerCertified Medical AssistantCertified Pharmacy TechnicianCheerleading CoachChemistry TechnicianClaims InvestigatorClaims ProcessorClaims RepresentativeCleanerClient AssociateClient CoordinatorClient Services AssociateClient Services CoordinatorClient Services ManagerClient SupplyClinic CoordinatorClinical AssociateClinical Hematology Student PreceptorClinical Lead NurseClinical Nurse EducatorClinical PracticumClinical Program ManagerClinical SupervisorClinical transcriptionClinicalsCoachCoding SpecialistColetor de SangueCollection RepresentativeCollectionsCollectorCommercialCommunication SpecialistCommunications CoordinatorCompensation AnalystCompliance OfficerConciergeConductor/aContract AnalystContract CoordinatorControls EngineerCpt 11Cpt11Credentialing CoordinatorCredit AnalystCustomer Relations ManagerCustomer SpecialistCytologistCytologist ICytologyCytology - Rep. Anatomic Pathology ResolutionCytology Prep Group LeadCytology Preperationalist IIData CollectorData ScientistDatabase AdministratorDatabase AnalystDatabase ManagerDatabase SpecialistDental TechnicianDepartment LeadDirect Support ProfessionalDirector of AccountingDirector of AnalyticsDirector of Business DevelopmentDirector of Clinical ServicesDirector of Customer ServiceDirector of FacilitiesDirector of Human ResourcesDirector of Information TechnologyDirector of QualityDock WorkerDrug Test CollectorEditorEmergency Medical TechnicianEmployedEmployee Relations ManagerEmployer Solutions RepEngagement SpecialistEngineerEngineering Program ManagerEnterprise InternEntry Level PhlebotomistEnvironmental Health and Safety OfficerEspécimen pick upEstheticianEvent CoordinatorEvent SpecialistExecutive Assistant to Vice PresidentExecutive SecretaryExpeditorExternFacilities ManagerField ExecutiveField Support SpecialistFinance ManagerFinancial ControllerFinancial Reporting ManagerFingerprint TechnicianFlebotomistaFleet ManagerFloater IIIFloater-PSRFloor TechnicianForensic ToxicologistForensicsFormer workerFront Desk AgentFront Desk ManagerFront End ManagerFull time, Phlebotomy II contact Lynn FoleyFunctional Lead PS GL/APGeneral WorkerHead of Customer ServiceHealth Care AdvisorHealth EducatorHealth Information TechnicianHealth Unit CoordinatorHealth and WellnessHealth and Wellness ManagerHealthcare Customer Service RepresentativeHistology ManagerHistotechnican IIHouse SupervisorHousekeeperHuman Resources AdministratorHuman Resources AssistantHuman Resources RepresentativeIOPIT CoordinatorIT DeptIT Security SpecialistIT analysisImaging ManagerInput All Patients History and Chief Complaint in Electronic RecordsInspectorInsuranceInsurance UnderwriterInsurance Verification SpecialistIntegration EngineerInter Office PhlebotoomistInventory AssociateInventory ManagerInventory PlannerJunior AnalystLabLab Specimen Tec llLab. AssistantLaboratoy technichianLeadLead FloaterLead PST/FloaterLead SupervisorLead, ImagingLearning and Development FacilitatorLenexa KansasLicensed AgentLogistic CoordinatorLogistics AssistantLogísticaLongterm CareMLS II over 20 yearsMaintenance TechnicianManager in TrainingMarketing CoordinatorMaterial CoordinatorMediCheck RepMedical Administrative AssistantMedical AdvisorMedical Assistant InternMedical CollectorMedical ExternMedical RepresentativeMedicheck AdvisorMentorMerchandise Flow Team MemberMerchandisierMerchandising SpecialistMessengerMetairie, LAMicrobiology ManagerMindlance tempNetwork SpecialistNot AnsweringOFFICE LEAD PHLEBOTISMIST 1Obstetrics and Gynecology PhysicianOccupational Health NurseOffice ClerkOffice SupervisorOncology ConsultantOperations AnalystOperations AssociateOperations LeadOperations SupervisorOutbound Call Center RepresentativeOutbound Sales RepresentativePC TechnicianPCR 1PHLEBOTOMYPLEBOTOMISTPOCCPRE-ANALYTICAL IPS IPS R 1PSC FloatPSC Rep1PSR -IIIPSR 2PSR II FloaterPSR II-FloatPSR III floatPSR III-FloatPSR III/FloaterPSR Phleb IIPSR11PST IIPackage HandlerPackagerPackerPain Management PhysicianParticipantPathology Problem Resolution RepresentativePatient AssistantPatient Care CoordinatorPayroll AnalystPeopleSoft Functional LeadPersonal AssistantPersonal Care AssistantPersonnel AssistantPharmacy TechnicianPhlbotomistPhlePhleb 2 FloatPhlebitomyPhlebotmoistPhlebotoistPhlebotomist IPhlebotomist2Phlebotomy - Ps2 FloatPhlebotomy FloatPhlebotomy FloaterPhlebotomy III, Floater, FredericksburgPhlebotomy Service Rep1Phlebotomy Services FloaterPhlebotomy TechicianPhlebotomy TempPhlebotomy leadPhlebtomistPhlebtomist IIPhlobomistPhlybotomist Rep 11PlannerPlebotomist IOP officePrefer not to sayPrint TechnicianProblem Resolution repProcessing AssistantProduct SupportProduction AssemblerProduction ManagerProduction SupervisorProfessionalProgram DirectorProgram ManagerProgrammerProject AdministratorProject LeadProject LeaderPscPsc LeadPsrPsr lllPsr1PstQual StaffQuality Assurance AuditorQuality Control ManagerQuality Control SupervisorQuality CoordinatorREP PS 3 FLOATREP PS IREP, PS IRSR AdvanceRSR3RV TechnicianReceiverReceiving SupervisorReceptionist/AssistantRecords ManagerRecords SpecialistRecruiterReferral RepReferral Rep IRegional CoordinatorRegional DirectorRegistrationReimbursement SpecialistRep,ps i( phleb )Rep. PS IRep. Phlebotomy Svcs IReplenishment AssociateReprehensive Phlebotomy Service IRepresentante de Ruta IIRepresentative Phlebotomy SenricecReprésentantResearch AssociateReset MerchandiserRetail Assistant ManagerRevenue Cycle SpecialistRevenue ManagerReviewerRisk AnalystRsrSAS ProgrammerSQL DeveloperSafety CoordinatorSales AdministratorSales CoordinatorSales DirectorSales ExecutiveSales LeadSales SpecialistSales Support CoordinatorSales Support RepresentativeSample ManagerSecurity OfficerSecurity SpecialistSenior Account ExecutiveSenior AccountantSenior Administrative AssistantSenior Billing AnalystSenior Call Center RepresentativeSenior ClerkSenior Client RepresentativeSenior Client Service SpecialistSenior CollectorSenior Data AnalystSenior Database AdministratorSenior Director of OperationsSenior Field RepresentativeSenior Field TechnicianSenior House ManagerSenior Instructional DesignerSenior Marketing ManagerSenior Medical BillerSenior Network EngineerSenior Oracle DeveloperSenior ParamedicSenior Payroll AnalystSenior PhlebSenior Pricing AnalystSenior Program SpecialistSenior ProgrammerSenior Project AssociateSenior Quality AnalystSenior Quality Assurance AnalystSenior RepresentativeSenior Risk ManagerSenior SpecialistSenior Support AnalystSenior Technical RecruiterSenior Technical SpecialistSenior Technology AnalystSenior Web DeveloperService DispatcherServicio al clienteShuttle DriverSingle Person SiteSite CoordinatorSite LeaderSite SupervisorSoftware ArchitectSoftware EngineerSolutions ManagerSourcing SpecialistSpecial Events ManagerSpecial Projects CoordinatorSpecial chemSpecimen CollectorSpecimen Techician ISpecimen TechnicianSpm employeeSt-1 St. VincentStaff AccountantStaff CoordinatorStockerStorage EngineerStore ShopperStudent, Full-timeSuoervisorSuperviorsSupervisor/a generalSupply Chain ManagerSupply ClerkSupply ManagerSupply SpecialistSystems AdministratorSystems Integration SpecialistSystems Project ManagerTeacherTeam MemberTeam SupervisorTeam TrainerTechician Specimen I(FT)Technical Account ManagerTechnical AssistantTechnical ConsultantTechnical CoordinatorTechnical DirectorTechnical EngineerTechnical Support EngineerTechnitianTechnology ConsultantTelecommunications OperatorTelemarketerTest ManagerTest Send Out Referral Testing, ITomador de productosTraineeTraining ManagerTranslatorTruck DriverUnit SupervisorVoice EngineerVolunteerWarehouse WorkerWarehouse/DriverWorked two jobs under themWould Rather Not Say for Fear of Retaliationbilling departmentcontract providerforensic Analysishsbdlab resutlsleadmedical couierso Process specimenopenpathologypatient billingpermanent employeephebotomistphlebotomyphlebotomy clinicalsrepwon't say
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ILWoodbridge, VAWoodbury, NJWoodland Hills, CAWoodridge, ILWorcester, MAWyoming, MIYonkers, NYYorba Linda, CAYoungstown, OHYukon, OK

Overall Reviews at Quest Diagnostics

5.0
Input All Patients History and Chief Complaint in Electronic Records | Burlington County, NJ | Jul 10, 2020
Great place to work!!!
I loved working here everyone was a team player and my supervisor was awesome I recommend anyone to work here if you like working independently then you will love it here very busy but it makes the time go by faster
ProsSupervisor nice and bonuses
ConsThey close IOP that you work for
3.0
Customer Service Representative | West Hills, CA | Oct 13, 2019
Do not include confidential company
If someone got hurt don't compare them With someone who never got hurt then the ones with an injury,love all and respect all their employers and get them more help if need more time
ProsBe lond with all
ConsDont compare others
4.0
Software Test Engineer | Pennsylvania | Oct 4, 2019
Virtualized work environment, lots of offshore labor
Virtualized work environment, lots of offshore labor. Varying attitudes toward accountability. Lack of long-range, portfolio planning within the IT organization. Good work/life balance, work remote options.
3.0
Senior Phlebotomist | Brooklyn, NY | Oct 15, 2020
PSR II
It was not the absolute worst but it wasn't the best either. Im grateful for my experience at Quest Diagnostics. The benefits are good but the pay is horrible. Sick, personal and vacation all in one which is ridiculous it should be separated. Overwhelming with work, sometimes there's not enough coverage so you have to by yourself which is too much for 1 person. I have some great and bad supervisors.
5.0
Senior Laboratory Assistant | Chantilly, VA | Jul 14, 2020
The Best Work Place
I worked for Quest for 5 years now, one of the best decisions i made in life! Good Management team, decent benefits, flexible scheduling, great work culture!
4.0
Technical Support Specialist | Dallas, TX | May 17, 2020
Good place to work
Good place to work, good training, friendly co-workers. Close to home. Quest Diagnostics allows you to work from home. I enjoyed working with the Doctors, nurses, clinical staff, technicians and sales reps.
ProsHelpful coworkers
ConsContract Employee for 3 years
4.0
Continuous Improvement Manager | Lenexa, KS | Feb 28, 2020
Leadership
The Senior and Executive Leadership within Quest is above all.I believe that Quest offers great benefits as well as career development opportunities when available.
5.0
Patient Services Representative | Bonita Springs, FL | Jul 23, 2020
Excellet Experience
The benefits you're offered at a company of this size are already pleasurable, but measure that to the competition in the current year and you've got the most successful brand in its class standing behind your every move, just incase. Wonderful experiences that I will never feel ungrateful for, nor forget.
ProsOffice Hours
ConsQuality
2.0
Retail Assistant Manager | Fairfax, VA | Jan 27, 2020
Hold managers accountable
The D.M.V region has their own set of rules (on the logistics side). Many employees are forced to record management, so they’re held accountable on promises made.
5.0
Systems Project Manager | Secaucus, NJ | May 21, 2020
Great work/life balance
Great culture and good benefits. I enjoy the people I work with as I have advanced through different roles within the organization. The best part of my job is working with my team.

Questions And Answers about Quest Diagnostics

What is the work environment and culture like at Quest Diagnostics?
Asked Feb 25, 2016
Some leads are back stabbers. They put themselves first in finding mistakes, Do not know what grudge this person has against me but i am looking to leave ASAP.
Answered Oct 22, 2020
Hard any constructive criticism in the PSC in CA supervisors hardly a available or respond. Site lead is always over run by a other shall we say very "assertive" who will be the narc and it the group load bestie. They talk behind everyone's back morale is low and positive feedback and giving support is frowned upon. Misery loves company. As a newbie it is a disservice to my learning. I wish I could speak to my supervisor or group lead but they are besties with the one person that gives me the most grief.
Answered Apr 16, 2020
If you were in charge, what would you do to make Quest Diagnostics a better place to work?
Asked Nov 15, 2019
Pay more timely
Answered Nov 25, 2020
Train properly
Answered Nov 21, 2020
What would you suggest Quest Diagnostics management do to prevent others from leaving?
Asked Mar 20, 2017
Stop putting Cliques and Buddy Groups in charge of whole Departments! Better Training! Take away the God Complex from the people in charge of Training the New Hires and Temps in Lenexa, KS.
Answered Nov 28, 2020
TOO MUCH FAVORTISM!! Managers and supervisors ignore all the issues within their region . You can’t trust no one . It’s best to leave the company. Maybe someone will get the message and change things . This is not the place to work
Answered Jul 3, 2020
What is the best part of working at Quest Diagnostics?
Asked Dec 5, 2019
Helping get results
Answered Nov 21, 2020
Nothing except the pay is partially decent. And they overwork you because they feel they pay you decent.
Answered Nov 1, 2020
Do you have to go to school to be a phibotomist or is it on the job training
Asked Jan 27, 2016
Go to school, I'm sure you'll have a better chance at getting the job if you know how to spell it smh
Answered Nov 10, 2020
Quest Diagnostics is not on the job training. Candidates must have at least 2 years experience, and strong phlebotomy skills in pediatric and geriatric blood draw. I have been with the company for 6 years, I started with 8 years of hospital experience. Every job posting for Quest diagnostics states the requirements I listed above.
Answered Jul 24, 2019