Working at QuikTrip: Company Overview and Reviews

QuikTrip
QuikTrip
4.0
3078 reviews
QuikTrip Ratings
4.0
Average rating of 3078 reviews on Indeed
3.6Work-Life Balance
4.0Pay & Benefits
3.9Job Security & Advancement
3.7Management
3.9Culture
Headquarters
Tulsa, OK
Employees
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at QuikTrip

 Average SalarySalary Range
82 salaries reported
$13.48
per hour
$7.25-$23.10
213 salaries reported
$16.53
per hour
$8.25-$24.80
3 salaries reported
$14.17
per hour
$7.25-$21.25
1 salary reported
$64,000
per year
$32,000-$96,000
56 salaries reported
$15.72
per hour
$7.85-$23.60
Salary Satisfaction
54%
Of the employees are satisfied about their pay
Based on 6739 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

QuikTrip Reviews

Popular JobsClerkAssistant ManagerCashier/ClerkStore ClerkCashierNight ManagerCustomer Service RepresentativeAssociate ManagerRelief ManagerCustomer Service Associate / CashierManagerStore ManagerAssistant Store ManagerTrainerSales ClerkStocking AssociateOrder PickerSales AssociateTeam MemberAssistantRetail Sales AssociateQuality Assurance TechnicianBakerWarehouse WorkerSupport WorkerCrew MemberGas Station AttendantCashier/SalesTruck DriverEquipment TechnicianProduction WorkerWarehouse AssociateAssociateFront Desk Clerk/Night AuditorCashier/StockerQuality Assurance AnalystAssemblerCookDriverOperations ManagerStockerTraining ManagerBakery AssistantCommissary WorkerDriver AssistantKitchen Team MemberMachine OperatorOvernight ManagerPTCProductionQuiktripSenior Production SpecialistCorporate TrainerCourtesy AssociateCustomer Service ManagerFacilitatorFood Preparation WorkerForklift OperatorOperatorOvernight AssociatePackerProduction AssociateRASalesSenior ClerkShift ManagerTechnicianAnalystAssistant General ManagerAttendantAuditorBakery ClerkERP Project ManagerFacilities TechnicianFood ClerkFront Desk AgentGeneral ManagerHuman Resources SpecialistLaborerLead CashierLead ClerkLead TrainerLoaderOperations ClerkPerformerPersonnel ClerkProject LeadPromoterPromotions CoordinatorQuality Assurance ManagerReplenishment AssociateRetail Customer Service RepresentativeSales RepresentativeSenior Software EngineerShift LeaderSupervisorTraining SpecialistTransport DriverAccountantAdministrative AssistantAdministrative CoordinatorAssistant SupervisorBossChefCherry PickerCleekClient Services SpecialistCloserCommisary EmployeeCommissaryCommissary P1ContractorCorporate Development ManagerCounter AssistantCraftsmanCredit AnalystCustomer AssistantDaytime ManagerDelivery DriverDispatcherDistribution AssociateDistributorDistrict ManagerDivision ManagerDock WorkerDriver MerchandiserDrivers HelperERERPEmergency ReliefEmergency Replacment PersonEngineerEquipment OperatorEr ManagerExecutiveExtra Relief GeneralistFacility CoordinatorFacility SupportField ManagerFile Clerk/Office AssistantFirst assistanceFood ManagerFood Service AssociateFront End AssociateFulltime 46hrs per weekGeneral ContractorGeneral CraftsmenGeneral MaintenanceGraphic Design InternHandlerHourly EmployeeHousekeeperHuman Resources CoordinatorInformation SpecialistInstructorInventory ManagerIts awesomeKitchen WorkerLead TechnicianLine AssemblerLine SupervisorLoss Prevention OfficerMMaintenance PersonMaintenance TechnicianManagement TraineeMerchandiserNight SupervisorNoneOfficer Candidate SchoolOpenerOperations AssociateOrder FillerOutside Sales RepresentativeOwner/ManagerP-1 CommissaryP1P1 commissaryPART TIME EMERGENCY RELIEFPM FullCaseParking AttendantPart-Time Night ERPPart-time ClarkProduction SupervisorProject AssistantPromotional ManagerProtection SpecialistPurchasing SpecialistQA TechnicianQuality Assurance AuditorQuality Assurance InspectorQuicktripQuik tripQuiknTasty FoodsReal Estate Project ManagerReceptionistReceptionist/SecretaryRefrigeration TechnicianSafety SpecialistSecretarySecurity OfficerSenior BakerSenior Design ManagerSenior Help Desk AnalystSenior ManagerSenior Network AnalystSenior Network EngineerServer/CashierService ClerkShipping and Receiving ClerkSocial Media StrategistSpecial Projects CoordinatorStackerSurveyorSwing ManagerSystemsSystems Generalist Back-UpTeainerTellerTraineeTraining AssistantTravel ManagerTunnel wash dept.TypistUtility ClerkWarehouse Assistant ManagerWarehouse LeadWarehouse ManagerWarehouse Supervisoremployed Part timeline productionsmaintaince workerprojects employee
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Overall Reviews at QuikTrip

3.0
Night Manager | St. Louis, MO | Nov 15, 2019
Unrealistic expectations
For the position of "Night Assistant", the workload is enough to keep you busy. Which is fine for me. I'm not lazy and don't mind working throughout the entirety of my shift. To be honest, I was going through some personal issues during my time with QuikTrip. So working the overnight was actually beneficial in many ways. The last thing I needed was your typical coworker relationship with anybody! I just wanted to be left alone with my list of tasks. My issues with the job began during training. I remember one night, after working several hours already non-stop, I stated to my trainer that I was going to eat my lunch after I complete XYZ. I completed what I was working on, and went to get my food. Now, it's bad enough that there is literally no chairs anywhere to be found in ANY Quiktrip (which they actually boast about during training in videos like it's something to be proud of). I overlook that and get my food to begin eating like any normal human being does at some point during their workshift. I didn't even get to my second bite before my trainer is giving me something to do. By the end of my two weeks with my trainer, It's all I can do to keep from shouting at the person to leave me eat! On one occasion during my training, a customer comes in. They pick out a few items and head towards the counter. I drop my sidework tasks to go and assist the customer. Said customer leaves the checkstand to go and pick out another item. My trainer pulls me asid
1.0
Night Manager | Olathe, KS | Jun 19, 2019
Qt has changed - assistant "night" (grave) managers usually work alone all night
I have never been so disappointed in my life! I have extensive experience in this job position but what they expect is no longer good for the employees or the customers. IF YOU ARE HIRED AS A "NIGHT ASSISTANT MANAGER" FIRST UNDERSTAND - YOU ARE NOT AN ASSISTANT MANAGER! YOU ARE A DECENTLY PAID SLAVE DRIVEN WORKER MOST LIKELY ALONE THROUGHOUT THE NIGHT WITH ZERO HELP OF A CLERK, I'D SAY 95% CHANCE. YOU ARE ACTUALLY EVERYTHING... A JANITOR, STOCKER (AND A LOT OF IT WHICH IS HIGHLY DISORGANIZED), YOU WILL TAKE IN DELIVERIES AND SPEND MOST YOUR TIME STOCKING FOR THE DAY SHIFT, THEY WAIT UNTIL COOLER HOLES ARE EMPTY AND YOU WILL HAVE TO PRINT OUT A LIST SO SMALL AND HARD TO READ JUST TO FIGURE OUT WHAT GOES IN THAT HOLE, FIRE UP THE KITCHEN AT IN THE MIDDLE OF THE NIGHT TO BE A COOK, MAKE BREAKFAST, A CASHIER, HAVE ZERO TIME TO BREATHE LET ALONE GO TO THE BATHROOM, HAVE MANAGERIAL DUTIES AND KEEP THEIR ZERO TOLERANCE CUSTOMER SERVICE POLICY TO SAY CERTAIN THINGS - OR ELSE YOU WILL BE WRITTEN UP AFTER A 'GIVEN' AMOUNT OF TIMES. You will work 46 hours grave per week and will often be asked to work beyond those 9 hrs because the morning shift can barely handle the volume of people coming in (even in the slowest store - which you will probably be given at first). They don't tell you until orientation day (after you've spent money on about 5 pairs of Khaki pants and tennis shoes (which you will NEED) - YOU ACTUALLY DO NOT HAVE A JOB UNTIL YOU "GRADUATE YOUR 2 WEEK TR
5.0
Night Manager | Texas | Sep 30, 2018
Excellent pay and benefits, great community, job security
OVERVIEW & BENEFITS At QuikTrip, I've always been rewarded and taken care of for diligent work. They pay very well compared to other retail companies, whether you're a recent hire or a senior employee, and as full-time you get preset raises every six months. Health benefits include dental, medical, vision, 401k, and life insurance, and premiums are very low. Your federal taxes are automatically deducted from your paycheck, so when tax season comes around you don't have to worry about having to pay a large chunk of money, since it's already been paid for. They also have an employee relief program, known as ERP. If you are not feeling well when you clock in, or need the rest of the day off, you can request to have your shift filled by an ERP employee. If there is coverage in your area, the ERP will travel to your store and take over for you, usually within an hour or two depending on traffic, weather, how far they are traveling to get to you, etc. Scheduling for the ERP system is automated based on which ERPs are in the area and what stores need coverage, and it's not guaranteed, but the less often you use it, the more likely you are to get coverage. You also receive 5 personal days and 10 sick days every year, which you can use anytime before your shift starts simply by calling your store and requesting to use a day--no questions asked. A relief employee will be automatically sent to your store when you use a day. PROS & CONS I've taken off one star out of five
ProsBenefits, pay, job security, bonuses, co-workers
ConsCustomer service, physically demanding, hit-and-miss management
5.0
Clerk | Kansas City, MO | Aug 10, 2015
Fun Work Place, Great Co-Workers, Good Managers
-A typical day at work started with clocking in to the computer system and checking for corporate messages/ or manager requests in the system. I would then go to the kitchen area to begin deep cleaning it for the next day. After cleaning the kitchen area I would do a quick store upkeep to make sure everything was in stock and where it needed to be. I would run the cash register while doing these tasks while trading off with my manager on different duties around the store. Once the order shipment got delivered my manager and I would begin stocking the order items on the shelves for the next day and taking inventory to make sure that we got everything in the shipment that had been ordered. At the end of the day I would stay on the cash register and work until my shift ended. -I learned great customer service skills, QuikTrip is very heavy on employees having great customer service skills to insure the return of each customer to our store. I learned quick math while counting back change, the computer system does not tell you the amount owed back, so you learn to count back change in a manner that is quick and accurate for both you and the customer. I learned how to take inventory of a store and to make sure that the order's were put away properly every night. And most importantly I learned better teamwork skills, to help my co-workers and I work more fluently and more accurately together as a unit. -The management was very good for the most part. At first the chain of command
ProsCustomers, Co-Workers, Managers
ConsBad Customers, Repetitive Tasks, Cleaning
4.0
Assistant Manager | Arizona | Dec 17, 2014
Demeaning job with above-average pay and benefits
QT can be summed up as a team of hyped-up young people who are considered successful when they are assertive, high-energy and conform to the company's peculiar drinking-from-the-firehose culture. There are three entry-level positions--part-time clerk, Night Assistant or Relief Assistant. PTC's make around $9 per hour. NA's and RA's start at around $40k per year. One works 5 overnight shifts per week; the other works a weird schedule of 2 overnights, two mornings and one evening each week. NEGATIVES: All members of the store team (including the general manager) do demeaning jobs--mopping floors, scraping gum, cleaning the restroom, etc. On top of that, you wear a uniform and a nametag and are a gas station worker. There are no breaks, and each shift is 8.5-10 hours long on your feet the whole time. Leadership training is non-existent. QT employees will largely tell you that it's a great company to work for. But, I regularly ask my co-workers to name a QT employee who truly enjoys his/her job, and everyone draws a blank! They trap you with the pay, which is decent. The rest of the job is demeaning and demanding. In the Phoenix market, it is very difficult to be promoted due to the company's success at retaining employees. POSITIVES: The job requires no prerequisites of any kind. You just have to be confident, willing and high-energy. For a job that anyone can just step into, the pay is outstanding. The company pays for all benefits after 5 years' employment. The average
3.0
Assistant Manager | Concord, NC | Jul 30, 2021
Stressful workplace with tons to do
I have had two positions with QuikTrip. If you are a part-time employee, your job is quite stress-free, however there are tons of daily tasks, some of which are a little bit difficult, and there will never be free time between tasks. The scheduling for a part-time employee is extremely open and flexible, even with third shifts available if that’s your thing. There are always tons of shifts open, as many part-timers don’t like coming to work most of the time. Tons of time off if you can control yourself. As a full-timer, it was completely different. There are two positions for full time assistant managers - 5 third shifts a week, or 2 overnights, 2 mornings, 1 evening. I have tried both and still constantly feel overworked. As an Assistant Manager, you would assume you are assisting the manager, however you only see the actual manager a few times a week in passing, and never have the chance to work a shift with them. The shifts are long and intense, with you as the shift leader. If one thing goes wrong (and it does) it can ruin the whole shift and set you back a few hours. If you’re interested in promotion, think again. Promotion works based on hard work, a functional manager (hard to come by) who wants you to succeed, and politics. When it’s finally your turn to be up for promotion to a higher management position, you are sent in for another interview, and put on a list of people for managers to hand-pick. Some stay on this list for over a year. As a manager, you have a set
ProsLots of tasks, ability to move up, flexibility for PT
ConsNo breaks, difficult schedules, bad management, bad environment
2.0
Store Clerk | Kansas City, MO | Oct 7, 2020
Right place for a particular type of person.
I worked for QT for almost 2 years. When I was hired, they said they ‘had my back’ and that ‘I was their biggest asset’ as an employee. Wrong. You aren’t. The customer is. QT’s culture is to point what you do poorly, and not what you do well. You are expected to conform and ‘look the part’. They have dated, excluding policies forbidding facial hair, colored hair, and visible tattoos and piercings. The uniform is unflattering and VERY uncomfortable and obviously ‘not designed’ for employees who have a gut. I want to make one thing above all else abundantly clear: if you struggle with mental health and mental illness, this is NOT a good work environment for you. I struggle with both depression and anxiety, and QT does not have anything in place to support you. Customers expect you to be ‘on’ all of the time, and will not hesitate to let you know if you aren’t working to their expectations. I have never been yelled at or berated by customers like I did at QT. Sure, you can get promoted and potentially make a lot of money. But you’ll be working 50 hours a week, working a horrendously unhealthy schedule, and have no consecutive days off, until you reach upper level manager positions (2A, 1A, or SM). Some people take years to get promoted, and QT will work you to the bone all that time you wait. So, in summary, QT is a suitable work environment for the type of person who can just show up to work, be completely fine, have no issues going on, and function at 100% all of the tim
ProsFlexible schedule, promotion opportunity, decent pay
ConsNo breaks (really actually no breaks), stressful work environment, not an inclusive work environment, rude customers, irregular hours and scheduling, poor COVID strategies, not enough pay for the amount of work you actually do
2.0
Clerk | St. Louis, MO | Apr 3, 2019
Work like a machine and get treated with the most disrespect
I worked at Quiktrip for over 3 years in both the St. Louis and the Pheonix divisions. Always giving my best just as my parents had taught me. Many promises were made by them to me that went unfulfilled. The Phoenix division denied my transfer back to St. Louis AFTER I moved leaving me without work for over a month before it was fixed. Requesting off work with several weeks notice still often left me scheduled on days I had planned off for time with family. After 6 months of floating stores on VR I was promised a position at a singular store only for it to be as a night person last minute. I changed EVERYTHING to make that work for my manager even though I specifically requested to not be on nights. I changed my sleep schedule, eating routine and lost the time to see friends. In confidenece I told my manger about my depression, which was very hard to do, and she was incredibly disrespectful about it sharing it with other people acting as if it were a joke. Upon switching to night shifts I was scheduled 12 days in a row making sleep incredibly hard. I spoke to my manger and put in my two weeks because I just could not stretch myself that far anymore. Her supervisor came to our store within the hour to verbally abuse me. The supervisor told me I was a horrible employee who didn't deserve to work for this company. She was INCREDIBLY insulting to me. Any previous encounter with her had been a good experience and she had even encouraged me to go for a promotion in the past. She
Prostons of hours
Consno breaks
4.0
Clerk | Tempe, AZ | Feb 27, 2018
Great place to work
I use to work for old QuikTrip, things have seemed to change a bit since my time there. Granted the addition of the kitchen and talk of a drive thru has shown that they are leaning more towards the food industry side of things, and more so away from the fuel side of things. Reasons pertaining to why Quiktrip may no longer always be the most competitively priced fuel anymore. However Quiktrip still holds true to who they are. They may not always greet every single individual that enters like they once did, but everything else still seems about the same. If you enjoy a fast paced environment with plenty of social interaction as well as busy work then this could be the place for you. During my time there I enjoyed the potion. I did however miss my opportunity to promote to a higher position. Though I did typically delegate on top of taking care of the store myself and working every shift, I did not actively seek advancement to an assistant manager position within the first six months and wound up staying a P/T clerk for the latter of three years. That being said, if you have a good manager and ask for a review you have a higher opportunity to be placed on the waiting list for promotion. However with a bad manager you may never get the chance. If you are a hard worker at a laid back store this can cause an issue most certainly. With that being said, Promoting to higher levels has to go through one of two ways. Coming in as a manager position, or promoting from clerk t
ProsHigher than minimum wage, benefits, stock options, plenty of locations
ConsNo real cons not already listed
3.0
Relief Manager | Dallas-Fort Worth, TX | Feb 22, 2019
RA/PT Clerk Experience
QT has some of the best management and employees, but also the worst. The turnover rates were ridiculous by the time I left, almost 3 years into my career there. Store management is put under so much pressure and politics that they are leaving left and right, and those managers are making a TON of money, guys.They pull you in with the "family" environment, but then they work you like dogs. The bonus incentives are decent, but that's honestly the only reason they keep ANY employees. RA schedule is a nightmare, you have to work overnights all alone, and they practically force you onto the ERP program because there is never coverage! That means that if you are working as a manager, and the relieving assistant calls in when there is no coverage, you are forced to work a double, which can be up to 20 hours on your feet. There are NO BREAKS, certain stores are incredibly difficult, they keep removing hours from the system while adding more tasks. The kitchen is a huge pain to operate while understaffed or super busy, which you typically are, at least on weekends. On ERP, they will send you an hour or more away way too often, so the "extra-pay" for that position barely covers the gas you will use some weeks. They used to have great benefits, but now, after working there has literally damaged my body, you are required to pay for any specialist visits out of pocket up to $2k before they will contribute. The "free" annual vacation to Hawaii is not free, you have to pay a ton of taxes o
ProsCo-workers, management, pay, bonuses, time-off/sick days
ConsBenefits, no breaks, no discounts, tedious work

Questions And Answers about QuikTrip

What is the best part of working at QuikTrip?
Asked Dec 3, 2019
Meeting new people
Answered May 12, 2022
They treat you like family and have great resources
Answered May 11, 2022
If you were in charge, what would you do to make QuikTrip a better place to work?
Asked Jan 9, 2018
Listen more to employees on there concerns or complaints and try to enforce the loitering that goes on everyday
Answered Sep 1, 2021
Breaks paid or unpaid. No employee should be left to work alone
Answered Nov 28, 2020
What would you suggest QuikTrip management do to prevent others from leaving?
Asked Mar 23, 2017
Making sure employees get their brakes making sure that you appreciate a good employee and it shows and always be courteous to co-workers and customers if an employee needs help management needs to help them ASAP
Answered Jan 26, 2022
If you aren't going to treat RAs and NAs like actual managers break down their 46 hours a week and give some of those hours to CSRs who can't get more hours even if they are available. Don't leave employees to work alone. Breaks for all employees paid or unpaid.
Answered Nov 28, 2020
What tips or advice would you give to someone interviewing at QuikTrip?
Asked Sep 13, 2016
Get a good security company, that is alert at all times. Because you dealing with money. That means that you are a target, especially with all of this pademic going around they using face mask. The camera can't pick up on everything.
Answered Sep 7, 2020
Be honest and upfront. Speak your mind.
Answered Mar 12, 2020
If you were to leave QuikTrip, what would be the reason?
Asked Mar 15, 2017
The new kitchen, morning shift isn’t required to do any of the heavy prep so by the time evening shift comes in they have 1 clerk doing 8 hrs of work in 4. Don’t put someone in kitchen to close it at 10 if they’re supposed to get off at 10 because they’re never going to get out on time.
Answered May 11, 2022
Trainers don’t train correctly and are constantly rude to trainees managers aren’t any better treating new staff like garabage
Answered Mar 31, 2021