R+L Carriers

Working at R+L Carriers: Company Overview and Reviews

R+L Carriers
R+L Carriers
3.2
1140 reviews
R+L Carriers Ratings
3.2
Average rating of 1140 reviews on Indeed
3.1Work-Life Balance
3.2Pay & Benefits
2.9Job Security & Advancement
2.7Management
2.9Culture
Headquarters
600 GILLAM RD. WILLMINGTON, OH 45177
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Transport and Freight

Popular jobs at R+L Carriers

 Average SalarySalary Range
22 salaries reported
$27.87
per hour
$13.90-$41.85
2 salaries reported
$20.00
per hour
$10.00-$30.00
4 salaries reported
$49,000
per year
$24,000-$74,000
15 salaries reported
$18.60
per hour
$9.30-$27.95
17 salaries reported
$28.47
per hour
$11.00-$51.35
Salary Satisfaction
52%
Of the employees are satisfied about their pay
Based on 2758 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

R+L Carriers Reviews

Popular JobsDriverForklift OperatorTruck DriverDock WorkerCustomer Service RepresentativeClerkBilling ClerkDelivery DriverLong Haul DriverAccount ExecutiveMechanicDiesel MechanicLoaderSupervisorData Entry ClerkFreight HandlerTrailer MechanicDock SupervisorLoader/UnloaderOperations ManagerLocal DriverOperations SupervisorOperations ClerkRoute DriverSecurity OfficerShop ForemanTeam DriverTerminal ManagerDiesel TechnicianDispatch SupervisorDispatcherWarehouse AssociateAdministrative AssistantBillerClerical WorkerHelp Desk AnalystManagerOtrReceptionist/ClerkShop ManagerAdministratorAppointment GeneratorAutomotive MechanicCommanderCustomer Service Associate / CashierLoader OperatorMaintenance PersonOperatorSecurity GuardWarehouse WorkerYard DriverAccounting ClerkAccounts Payable ClerkAnalystBilling SpecialistCenter ManagerCheckerClerical SupportCollection AgentDispatch ManagerDock LeadDockmanHub ManagerOffice ManagerOwner Operator DriverReceptionistRegional ManagerSalesSales RepresentativeSenior Billing ClerkTractor Trailer DriverWarehouse LeadAccount ManagerAccounts Receivable ClerkAdministrative OfficerAssemblerAssistant Operations ManagerAssociateAttendantAudit ClerkBirminghamBoard OperatorBranch ManagerBulk ManagerCaregiverCashierCashier/ClerkCashier/ReceptionistCity P+DClass aCollection RepresentativeCollectorCombo ControllerCrew MemberCustodianCustomer Service ManagerCustomer Service/Data EntryDesktop Support TechnicianDeveloperDirectorDirector of Public RelationsDockDock BossDock Worker/Forklift OperatorDrivers HelperEmployedExecutive SecretaryFleet ManagerForemanForklift LoaderFront Desk ReceptionistGraphic DesignerGuardHVAC TechnicianHead CookHuman Resources ManagerInside Sales Account ExecutiveIntervieweeInventory Control SpecialistLandscape TechnicianLead DeveloperLead SupervisorLine haulLinehallLinehaulLinehaul ClerLoading Bay ManagerLogistic CoordinatorLogistic managerMail CarrierMaterial HandlerMotor Transport OperatorNight ManagerNoneOS&D LeadOffice AdministratorOffice AssistantOperations AssistantOperations AssociateOperations CoordinatorOracle ConsultantOracle DeveloperOrder PickerOutside Sales RepresentativeP&DP+DPackage HandlerPaperworkProduction OperatorProfessional DriverProject ManagerR&D EngineerRadio TechnicianRatesRecovery SpecialistRemaining anynomiousSales ExecutiveSales ManagerSalespersonSchedulerSecurity SupervisorSenior .NET DeveloperSenior Account ExecutiveSenior Help Desk AnalystService DispatcherService TechnicianShift ManagerShipping and Receiving ClerkShop TechnicianShuttle DriverSilver BulletSolutions ManagerSpecialistSupervisor/aSwitchboard OperatorTire TechnicianTow Truck DriverTractor OperatorTraining SpecialistTruck Driver TrainerUnloaderVirtualization EngineerWarehouse SupervisorWeb DeveloperWill not sayYard CoordinatorYard Hostlerbillingceleste mccaslindockdockerfun busy jobp&d / linehaulspotterwharehouse worker
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Overall Reviews at R+L Carriers

2.0
Loader | Battle Creek, MI | Mar 27, 2019
Crooked Mostly. Good people.
Before I dive into the negatives I would like to say that good people work here. No personal problems with anyone. Many professional issues though. In my two years and three winters here. It is always -15 degrees on the dock than what it is outside. For the sake of bonuses, which were the size of my weekly checks. We were forced without heat because a veteran turned it on for us when the temp wasnt below twenty degrees. Which the heat doesn't help at all to begin with. Favoritism one of the WORST issues. You're either in with the crowd or cast out at every level. You'll get the run-around about moving up only to find out you'll end up doing more and more work for the same pay. Myself being lucky to get along with those that are employed here. No overtime and how they get away with it isn't even morally right to the highest degree. If you're good at what you do, you're expected to make-up for those who refuse to pull their weight. Positions were even created to compensate for people who wouldn't. The OSHA violations are off of the chart, but, if you dont wear the easily scratched and poor quality glasses they provide it's the end of the world. You have to fight and claw just to use your personal and vacation days. An exact quote of what I was told was, "I need you to schedule your personal days!" The drivers come in EVERYDAY and furiously complain to their loaders about their freight after it being organized, fixed, and loaded perfectly for them in the below zero degree weathe
ProsFreedom, Good friends, not physically demanding.
ConsNo OT, Lacking in basic necessities just so higher ups can get fat bonus checks, horrible hours, mentally straining, unreasonable expectations.
3.0
Driver | Wilmington, OH | Jul 12, 2018
Big shift in Company Culture in recent years
R&L is a family-owned LTL Carrier and Logistics company. What started as 1 terminal in 1965 is now 120+ in 46 states, and has the growing pains to prove it. The drivers are treated the best of any employees, but dock and lower level clerical/office staff are usually treated as expendable. Most upper level management have been with the company for several decades with no formal training in their positions. There is a definite culture of favoritism, with the “in” crowd getting several chances, but the “out” crowd being ingnored or dismissed. The equipment is either outdated or poorly maintained, or sometimes both. Several computer programs are still running on DOS and the overall software package is poorly integrated, with parts of the programming not talking to each other causing the same information to need to be entered multiple times. The e-log system is homegrown, clunky and not intuitive to use. The truck and trailer fleet had not been updated in several years. The update to the fleet is in progress, but new trucks can’t be delivered as quickly as old units fall out of service, causing several equipment shortages. There is no formal training for the mechanics to repair the modern, high tech, computerized emissions engines and automated transmissions, resulting in long delays to get trucks repaired and back in service. New driver training is marginal, with a one-size-fits-all approach. Training seems to be in place to satisfy company and/or FMCSA and DOT man
1.0
Driver | Kearny, NJ | May 25, 2020
Worst company culture in the LTL industry
Before you apply to RL just know you are just another driver number to Corporate HQ / Terminal Management/Dispatch. RL can care less about freight damages and driver safety. On P/D, you will be sent out in a 48-53 foot trailer to residential neighborhoods to make deliveries with low overhead wires and be asked why you are taking so long at a delivery while you’re working hard to safely navigate treacherous tight roads, you’ll be treated rudely by dispatchers. if at a stop more than 15mins or more. Mind you these dispatchers have never driven a tractor trailer in their lives. Their will be no space to park to deliver at these customers in these cases with a tractor trailer. Corporate denied me health insurance after I called and left numerous messages almost weekly after my 60 day probation period and after 6 months of employment. I pleaded with them due to the Global pandemic and while working 12 hours a day and was given no PPE till about 2 months into the Covid 19 pandemic. (luckily I ordered my own) Corporate and terminals don’t care about good drivers safety who really run their company. My group who got hired on with me also were denied health insurance with no answers during the Covid 19 pandemic after 6 months of employment and nobody got back to them as well. TM will send emails out to HR and nobody will answer you or show accountability. Dispatchers will not show you respect if you take a bathroom break or lunch break. Dispatch will throw you in any route any are
1.0
Dock Worker | Lebanon, PA | Mar 4, 2020
Long, but best review
This was a good paying job for part time. I left there getting paid $18.68 after 2 years. Terminal manager is horrible with zero respect towards employees. He would be-little people while talking to them and pretty much blamed his employees when trailers came in looking like trash from other terminals. I promise you, HE is the main reason why most people quit this place. There are about 12 or so dock workers and I became 4th in line of seniority by the time I quit. While working there, I've seen over 20 new faces come and go. That shows you how toxic the management was. There is lazy workers though, but unfortunately you'll have that anyone you go. Being one of the better workers stinks too because you get to clean up all of the mess ups and pick up the slack while the lazy workers continue being lazy. You'll never reach your 30 hours a week either. By the time I left, I was usually doing 24-27 hours a week. As someone stated before, the morning shift isn't 5am-10am m-f. Beginning of the week starts at 10-midnight on Sundays and that will be the only day you get your 6 hours really, sometimes you can do 8 if its really backed up but I think they were trying to do away with pushing part timers past 6 hours. Holiday pay is only 4 hours worth of pay. You don't get holiday until 60 days of employment. You get your week vacation after completing your first year there and I believe you get a combination of 3 sick/call off days before you start getting written up. This place
2.0
Account Executive | Wilmington, OH | Jan 23, 2018
FYI for future sales reps
For future sales reps: -your sales goals are always moving. If you bring on big customers, your goals will change the next quarter to account for a big customer bump -LTL commission is is mystery. 2 years into the "new" structure and it still isn't on paper for sales reps. It is based on growth over goal, but like above your goals will change if you have a good year and that will minimize compensation the following quarter -goals are quarterly and they are determined 3 weeks into the quarter -R&L has a lucrative brokerage division, but payouts are dependent on hitting your moving LTL numbers, and 20% growth goal. The truckload brokerage division is serviceable and the global division is a circus. -Management is very operations heavy. They love growth, but it better not increase miles per stop or cause any inconvenience, and they are slow to adjust to operational increase. Growth needs to be profitable but.. -their OR is mid 70's if you factor in real estate is paid for and the company pays rent to a holding company. Freight has to be premium and you'll struggle to compete with lower end carriers on pricing or the higher end carriers if they have operational shortfalls. -support staff is generally underpaid so get used to customer complaints about customer service. The long term employees are generally upset with the downslide of culture and are there because they haven't found anything better. -The busy season.. very understaffed. It is definitely a "
3.0
Driver | Dallas, TX | Sep 21, 2020
More issues than resolutions...
As a current employee there are so many things that could be done differently and better. Swaps and rail drops/pickups are done by pay-sheets and do not reflect or match hourly pay which low for all LTL companies. Some swaps pay strangely high for the distance but then some other swaps pay low and the same goes for rails. Rails pay little for the time it takes to do one with all the issues that occur getting on and off the rail yard and the time it takes to do one, they pay under the hourly rate for time spent. They bring in temps to do linehaul work and kick linehaul out to the city to do swaps and I limiting the hours a linehaul driver works. A lot of times everything comes down to the driver having to catch everyone else’s mistake but it is only the driver that written up and reprimanded for the mistake if it not caught by the driver. Feels like the thing to do in the dispatch office is to put a body in the chair which makes things more complicated and stressful on and for the driver. You will wait for loads for a good amount time but they have gotten better about getting some of the loads out on time but you still don’t get paid for your wait but expected to be on time. I enjoy what I do for a living but R+L really knows how to wear you down and make you feel unappreciated and that they don’t care about personal emergencies. Management seems like they are or try to be helpful at times but sometimes nothing gets solved, don’t know if its them or someone above them. Things
3.0
Driver | Wilmington, OH | Dec 19, 2017
Good company to drive for/ Very disorganized
Drove for them for almost 3 years before parting ways with them. They treat their drivers very well and compensate them extremely well. Equipment is by far below standards. They are on the move with updating their fleet, but their poor maintenance practices and use of the cheapest parts possible makes a year old truck drive worse than a 10 year old truck. There are no assigned trucks among day cab drivers and they do not enforce appearance standards or hold drivers accountable for cleaning up after themselves and there for most trucks are trashed inside. The same goes for their sleeper trucks, as I have driven in all departments for them (City,Linehaul, solo OTR,and Team OTR). When I was assigned a sleeper truck it was left in sad shape from previous driver causing me to have to clean it myself unpaid. They would not provide cleaning supplies requiring me to purchase my own. Their freight management is far behind the Times and a lot of it is still paper driven. The E-Log system that they use is home made and more frustrating and time consuming than it should be. At the end of my tenure with them I was running linehaul and making very good money. The frustrations listed above are what they are but if you show the dispatchers here that you want to run they will get you plenty of miles and line your pockets in the process.
ProsExcellent pay, Most management is laid back, THEY LOVE THEIR DRIVERS
ConsEquipment, Maintenance, scheduling, most upper management is either misplaced
1.0
Dock Worker | Hagerstown, MD | Mar 4, 2019
Manager is corrupt and throws employees under the bus
I was let go for dropping materials that had been improperly loaded and were already damaged en route to our facility. The manager of this facility constantly brags about how he personally improved the facility and obviously thinks very highly of himself, although he turns a blind eye to many OSHA violations. In the early hours of the day (approximately 12am- 6 or 7am) smoking cigarettes is "permitted" (not actually 'proper company conduct' but they also do not say anything or make the person put it out. The entire staff smokes cigarettes on the dock together during the morning meeting.) The fire extinguishers that are placed around the dock are constantly being blocked with no priority to safety as well as the emergency exit areas. Loose pieces of scrap wood constantly lay around the dock with no priority to cleanliness or safety. The manager says nothing about these problems. I also personally witnessed the manager jumping on the back of a propane-powered forklift (along side of the dock supervisor) while one of the dockworkers was operating the forklift. The management of this facility is self-serving and corrupt. Do not work here unless you are okay with being screwed over. The manager is a bald, lanky, white man with glasses. If you take an interview and this man is the one interviewing you, please be aware he puts on a facade. He will throw you under the bus faster than you were even aware that a bus was present in the first place.
Prosnone
Conseverything
5.0
Team Driver | St. Louis, MO | Jan 25, 2021
Head and shoulders above most LTL companies
I don't understand some of the reviews complaining about pay or time off. After working for 15 years in the business, I have finally found a home at R+L. I'm here til I die or retire. The pay and the time off are both at the top of the industry. Guaranteed 2 days off a week is a luxury in long haul work, but they bend over backward to make sure they get you home on time. They also pay a flat rate that is based on hours rather than mileage, which results in way better paychecks than most. It is NOT an hourly rate job, don't get me wrong. So those whining about OT or wait time might have a point. But you do get paid based on the hours your route should take, and they are scrupulous about minimizing wait times in most terminals. Some terminals are obviously better or worse, so there may be problem areas I don't encounter much, but overall my experience with dispatchers and management has almost always been very positive. As far as benefits and insurance goes, Its all top of the line and I had HR people calling me ip to make sure I got all set up even before my 60 days was up. Overall, I've had far more experiences with corporate people bending over backward to help.me out than I ever had with anyone being rude or dismissive. Everything they promised when hired has been fulfilled or exceeded so far.
ProsGreat benefits and pay, good time off, excellent safety training, new and/or well maintained equipment.
ConsSome terminals less well maintained. Most terminals need a full time cleaning person, .
1.0
Diesel Mechanic | Salem, VA | Feb 6, 2019
Terrible local management with a deaf corporate office.
I was hired as a 3rd shift Mechanic for R&L Carriers, at first it seemed like a great place to work, then the second shift technician (There were only two of us, 1 2nd shift and one 3rd) was diagnosed with cancer, while he took time off for treatment I was responsible for 80+ pieces of equipment by myself, I was working anywhere between 10 and 17 hours a day with no overtime, and I was constantly being blamed and berated for issues that were basically unavoidable with only one tech in the shop, I was threatened with termination when I requested 3 days off for the birth of my child and written up for the time I missed to to a medical complication with him and his mother, not long after this I was screamed at and shoved by the terminal manager, he was not disciplined, this man is very terrible to work for, he will scream at and belittle you for the littlest thing, he will expect you to work at least 12 hours a day without overtime, he is put simply a terrible manager, and corporate turns a blind eye to the things he does because he produces good numbers by overworking his employees. After the shoving incident, every time I turned around, I was being written up for something that I either didn't do or hadn't done in months, finally, with a newborn at home and two weeks before Christmas I was let go because a truck had dirty battery terminals, I would not recommend anyone work there.
ProsDecent pay
ConsAtmosphere, management, lack of overtime pay, hours

Questions And Answers about R+L Carriers

What is the best part of working at R+L Carriers?
Asked Jun 25, 2020
Great work environment
Answered May 4, 2022
The people and the pay
Answered May 4, 2022
What tips or advice would you give to someone interviewing at R+L Carriers?
Asked Jan 30, 2018
Run far away, horrible company
Answered Feb 10, 2022
Just be yourself
Answered Jan 10, 2022
If you were in charge, what would you do to make R+L Carriers a better place to work?
Asked Jan 15, 2018
Treat employees like actual human beings
Answered Feb 10, 2022
Make it a 8 hour shift get heat and use it and mandate breaks
Answered Nov 2, 2021
What is the work environment and culture like at R+L Carriers?
Asked Jun 15, 2016
Run on rules they want to use. Example rotation of seniority when calling for runs on linehaul side. Little consistency and as a driver felt like I was in high school
Answered Feb 7, 2022
If you bust your hump, and do extra work, you will be underappreciated. If you come in late everyday, and call off once a week, you'll be rewarded.
Answered Nov 14, 2021
How are the working hours at R+L Carriers?
Asked Jun 15, 2016
Depends on the size of the terminal. Smaller ones maybe less then 10 and bigger are 12+ hrs
Answered Sep 26, 2021
The working hours were ok.
Answered Sep 4, 2019