Overall Reviews at Red Robin
What you expect
Honestly for a restaurant you get what you get. The hours are flexible and is good if you are going to school. The people here are great and after a while they become similar to family. Management has kind of recently taken a turn with new upper leadership. The team members are super helpful and are not shy to making sure you are alright.
Rough company to work for
Years ago It used to be a really good company to work for but it’s values have changed now it’s all about the bottom dollar and not the guest or staff.
ConsYou will work like a dog.
Great place to work, but kind of stressful at times
I love working at Red Robin. I'm comfortable there. At the Wilkes-Barre location business has slowed down a lot. We do get quite busy from arena events of hockey. Management is usually ok. No benefits or anything and as a server/bartender the pay is not consistent cause your pay is mostly tips. I've worked there for almost 5 years, so it's my comfort zone. You can make good money if you so do your job.
Productive and fun work place
Red Robin was an overall great job opportunity. I had great co-workers and management. The environment was clean and free of stress. They were flexible with my school schedule as-well as athletics.
I worked a lot of different positions (host/busser/dishwasher/cook) and the highest pay I received was $10.25 as a cook. There's down time, but when it gets busy, it was slammed.
Work life balance non-existent. Declining support for staff.
When originally hired, plenty of supporting staff and advancement opportunities. Later, managers were used to do hourly staff functions in order to cut labor. No time allowed during 10-12 hr long shifts to do administrative duties, had to be done at home.
ProsFree meals, standard industry benefits.
ConsWork life balance
Fast-paced job with a family-like atmosphere
The most enjoyable part of the job is the family-like atmosphere among co-workers and managers. I have learned effective communication, leadership, and multi-tasking abilities through this job. The hardest part of the job is dealing with the stress of working in a fast-paced environment that requires precision. The management is fantastic and during my 5 years they have given me opportunities to advance positions within the restaurant.
Lack of organization
Management is unprofessional. Disrespectful and unorganized. Good intentions maybe but showed favoritism. Nobody ever communicated and now people that deserve the hours dont get them.
What stands out at this company well for me, was how fast I moved up. I started out at as host which I liked it kept me busy majority of the time but about six months later I became a server, which honestly I wasn’t expecting. Also they were kind enough to give me a raise once we both felt like I have earned
Just excellent all around! I especially appreciated the career advancement opportunities.
Great job for high school and college students. They employ so many people that one can basically choose their own schedule, which is very convenient for someone with prior obligations. Great for someone who is looking for part-time but at the same time wishes to make a full-time salary. Fast table- turn over so the tips really add up.