Working at Restaurant Depot: Company Overview and Reviews

Restaurant Depot
Restaurant Depot
1504 reviews
Restaurant Depot Ratings
Average rating of 1504 reviews on Indeed
2.8Work-Life Balance
2.9Pay & Benefits
2.7Job Security & Advancement
College Point
1,001 to 5,000
$100M to $500M (USD)

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236 salaries reported
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237 salaries reported
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Salary Satisfaction
Of the employees are satisfied about their pay
Based on 3753 reviews
Health Care
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Restaurant Depot Reviews

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Overall Reviews at Restaurant Depot

Deli Associate | New Orleans, LA | Sep 29, 2020
Stay away from the New Orleans Location!
I worked at the New Orleans location for just about a year. When I first started it wasn’t so bad as the first month or so I shadowed some of my peers and learned the gist of it. Training was atrocious as they wouldn’t tell you how anything worked, how the store operated, paper work or anything. They showed me how to stock shelf’s as a manager. There were only two employees there that helped me and actually showed me how their outdated computer systems worked, paperwork, and how the store worked as in who ran things. My job title was Deli Manager; Cold Side Salary Manager. I was in charge of the refrigerated/ frozen half of the warehouse. So I was over meat, seafood, deli, produce, and the freezer departments. I was responsible for over 75% of the stores sales as those products had greater earning potential. Although I was in charge of that you’d see me countless times on the “dry” side and back in receiving unloading trucks or dropping pallets because they would fail to schedule people in that department for the day or be so far behind that it would drag everyone else down. My surperiors, store manager and senior managers (2), would expect me to carry the store pretty much and do nearly everyone else’s jobs because they couldn’t be bothered by it. When I was hired I was hired as hourly and we came to an agreed wage but after receiving my first paycheck they had cut me by nearly $3/hour. I was livid to say the least, I was in a tough spot and needed the job. I fought with
ProsIt’s a job, in store discounts
ConsLittle to no breaks, management, pay, toxic work environment
Meat Carver | St. Louis, MO | May 24, 2012
fast paced long hours
There is alot of work to be done as management, even employees under management. I started my day earlier than most people wake up. I was always first to arrive and worked for atleast 10 hrs a day and up to around 14 hrs a day. I start my workday off with cycle counts then low stocks. The way they have their cycle counts can not be done on the timeline they give you but they expect you to do it. I then do price adjustments on reduced items and fill up low stocked items. I then stock all frozen items that need to be displayed in the cooler. All of this needs to be done within 2 hrs. Trucks deliveries could be scheduled better but most of the time they are fine. Its hard to be a successfull meat manager when not trained at all and with no experience in management, not to mention going threw meat isleman like crazy. The pay was not great but it was understood because of lack of experience. All certified operators of machines are not properly trained, there for alot of accidents have happened. Being teamed up on by higher employees to make you look bad is not fair and when you try explaining you might need some help doing things sometimes they brush it off and expect you to do it yourself. I was always the first one their and ussually a half hour early. I guess I was not responsible enough to have keys to the store for some reason. Management with keys would be late sometimes so it would put me behind on work. I worked long hours and slept very few at home. I would always try my
Produce Associate | Chantilly, VA | Aug 21, 2021
Most coworkers are nice but that's about it.
There is a lot wrong with this company, at least with the branch that I work at. Management does not care about anything other than getting the job done, regardless of how any people are available. I work alone, in a department that requires 6+ people to function, at least once a week. 10+ hour days, 6 days a week. Even if you request 2 days off a week, it'll only last for a week before they put you back on a 6 or 7 day work week. You get lots of overtime, but it's too much work to make it worth anything, not enough to live off of. I even get paid more than most stockers in the store, which is completely unfair to those who have been working there longer. I honestly don't know why I'm being paid more; it's nice but unfair to others. My experience as a stocker is bagging produce for the 'bag wall', and management wants it stocked to the brim at all times (20+ products), which is extremely unrealistic when you're the only one working on it, and it requires 2 people to keep it properly stocked. Customers buy more products than you can bag. But upper management does not care and remains ignorant with this, expecting it to be filled at all time. If you're injured during work, there is no compensation for sick days and in most cases, they will make you work even with a doctor's note. Many of the workers I've spoke to complain they are always in pain from being overworked but cannot take time off because of the low pay. Also, many workers would make OSHA cry. Climbing shelves, fo
ProsInsurance, small employee lounge with a wobbly table
Conslow pay, poor management, unrealistic expectations, lots of work
Administrative Assistant | Dallas, TX | May 15, 2013
Productive workplace and fun interaction with co-workers and customers but regional manager is bias
A typical work day consist of constant busy interaction with employees (cashiers) and customers. Restaurant Depot offer their customers a one-stop shopping experience for food, equipment and supplies. Being part of the management team, I was able to be interactive with all departments of the organization, cross-training, assisting on team projects, valuable input in weekly manager meetings and responsible for closing down cash room with the assistance of store manager on duty. My co-workers all work well together as a team with the exception of a few bad apples. Most teams within the organization worked independently and work excellent together without major problems. The hardest part of the job as being on the management team is that we work long hours. A mandatory 45 hours a week for all managers and supervisors but you could easily work 50 plus hours a week. The down fall in this organization is that the regional manager is bias to Afro American's in higher positions within the company. He looks to put his own race (Hispanics) in those positions. As an admin assistant and front-in supervisor I was by passed twice by two Hispanic cashiers, who I personally trained to be promoted to a cash room manager. When asked personally by my direct general manager & store mangers was I a good fit for the position, they all advised the regional manager that I was qualified for the position but he still decided on a cashier who had no previous experience. I was currently already t
ProsBonuses for managers and supervisors every year
ConsLong extended hours
Customer Service Representative | Jacksonville, FL | Oct 22, 2015
Unrealistic expectations for little pay
Management and customers can create a very chaotic work place. They do not support the right amount of hours or man power going into tasks that need to be done however they expect you to exceed expectations. You're expected to block entire aisles, break down as many mixed pallets as possible, receive trucks down your aisle, help out SEVERAL customers looking for product that's neither in stock, in the right place, or up on the top steel that needs to be taken down with a forklift where only 2 are on the floor with 7 aisles, clean and sweep, pack out, hustle in some cases 30 degree climates, under management that's just winging as the day goes on. For each department there should be at least 4-5 employees for blocking, customer service, receiving trucks, etc. Instead all responsibilities can be burdened on to just two or some times one employee. Most times you are forced into overtime just to get your recovery done or receive an unexpected late truck but it never turns out that way at the end of your shift unless you have an early shift. I've see day one new employees thrown to the wolves without proper training while others have called out. I would say there was a 35% chance new employees on their first day would quit before lunch. I worked there for 2 years before becoming overwhelmed by politics, stress, and micromanagement every day. Without leaving on a bad note I just turned in my two weeks respectfully and worked up until my last day. I wouldn't even want to go back for
ProsFree coffee, two 15 minute breaks, and a 30 minute lunch. Great insurance and unionized job security.
ConsNegative managers, customers, cut hours for full time employees, a four man job thrown on one employee for each department, very little hourly pay.
Seafood Assistant | Buford, GA | Feb 18, 2020
Over worked and under appreciated
If you manage to become a favorite amongst the managers, then you might be able to become an assistant manager or manager. If not then you will always be overworked and underpaid. Not to mention 100% entirely unappreciated. The assistant manager of the store is like a dictator. He came from another branch that is complete trash, and expects to make this branch better. He waltzs around the store looking busy, but never doing anything at all. All any of the managers do is sit in their offices, and when they do come out to “help”, they have nothing but degrading comments to make about the departments. The company is under staffed, therefore we are overworked. You will never receive training for any department you go into, but you will always be expected to know everything. The assistant manager will tell you in one way or another, you are replaceable, so have a plan B job ready. The company runs away good workers, for people they have favorited. These favorited people are usually the ones who sit in the offices and laugh with the managers all day, while the underpaid and over worked employees slave away. To put it into perspective, you will never have more than maybe three other people who work in a department with you, ever. Oh, and don’t ever think about telling them your concerns about things. They won’t listen. And now you are their target, because you complain. Genuine concerns about safety, freshness, and company policies. They don’t want to hear it. You will wake up every
Department Manager | Needham, MA | Jun 4, 2022
Avoid any management position with this company.
Worst job I have ever had as an adult. If the Branch Manager ( overall boss ) had been honest with me during the interview process, I never would have accepted the position. I worked 12 hour days as a manager overseeing three departments and could barely keep up with daily expectations particularly because I was always short union laborers. Although I was salaried, I was expected to do the exact same manual labor functions as the union rank and file ( this is absolutely forbidden in every other union shop I have worked in ) and because my departments were always short handed, at best, my position could be described as a " working supervisor ". The facility was old and poorly laid out, in particular, my freezer was too small to accommodate the pallet and product flow, this led to product stacked from floor to ceiling with no room for MHE to operate. The pay differential for the freezer high / low operator was only .30 cents per hour, many days he failed to show up for work. Other department high / low operators would only help - out in the freezer if they " felt like it ". Because of the general level of chaos in the building, the Branch Manager and his two assistants offered little help and everyone lived in dire fear of the Regional Manager and his weekly visits. As a manager, I had multiple time / temp and safety inspections throughout a 350K foot building but was not trusted with the keys necessary to perform those inspections. On the whole, if you have any grocer
Receptionist | Virginia Beach, VA | Jul 10, 2012
Restaurant Depot
This place is horrible-do not go there to shop or to work. They would stomp around like children and scream at employees and put them down in front of customers. They would scream on the PA system and everyone vents and cusses around the customers. They cant keep up with the demand of the customers because the shelves are empty half the time. They also have outgrown the place so there would be stuff in the middle of the aisles because they have no place to put things and customers couldn't get the items that they wanted. They never have enough staff. They give too much power to the department managers. For example, the produce manager would sit and make signs for hours while the rest of the department were working there butts off and then he didn't even put up the signs so customers asked for price checks constantly. You have a receptionist manager who is nasty to the customers and doesn't care about the reception area at all and she has no sense of organization what so ever. I could go on and on about the place but all I know is this place is very negative and there is NO JOB SECURITY they fire people left and right and make people quit. The place is an ever revolving door of employees. You will not make over minimum wage. You get written up for everything including if you missed a punch on the time clock. Take my word for it no matter how badly you need a job. This place is not worth it because you might have something better come along and pass it up.
Prosthere is none
Conslook under my review
Cashier/Receptionist | Austin, TX | May 27, 2016
A Good 'in between job'
Restaurant Depot is a nice job if you are in between jobs or simply cannot find anything suitable at the time. It is nothing long term for someone who actually wants to progress in life. The wage is ridiculously low for union workers who do way more than necessary. The management is unstable and very inconstant with communication problems on a daily basis. Since this warehouse is mainly made of up individuals with some sort of criminal background, I feel that management has the idea that the employees can be treated as if they are inferior and that is my main problem with this place of employment; there is a lack of basic respect. My co workers are the best part about this job because we all understand each other and do our best to help one another regardless of what department we are in. The hardest part of the job literally is the lack of communication, we cannot properly execute our tasks if we are being misinformed or even informed last minute of what needs to be done, in turn our higher up looks down at us when our management has not clearly conveyed to us the information that we were supposed to receive like it is hour fault. Overall, for being a work place with a union involved, this is just not an adequate place to work for too long. I am a 19 year old woman taking a break from college with no criminal record and it is disturbing to see the lack of structure, respect and responsibility at restaurant depot.
Proshealth benefits
Conspoor management, low wages
Customer Service Representative | New Orleans, LA | Sep 9, 2018
Not a long term job
This particular location is a disaster. The store stinks, the bathrooms are always filthy, when it’s summer time it’s hot and when it is winter it’s cold inside the building. There are rats, there is rotten food being sold on a regular. There is so much theft that goes on from upper management to the customers. There is no work/life balance. The store is ran by idiots. The union never works in your favor. You will be overworked, under paid and treated with little to no respect. This store needs to be shut down temporarily and reopened with a brand new staff from HR on down. To say this is such a “small company” there should be more engagement from corporate. Needless to say the turnover rate for this store is ridiculous. So once you get to the actual job the registers are trash, the credit card machines are almost always down and the backup system is very slow. The system that is used isn’t very efficient it’s so easy to mistakinly overcharge someone or under charge. This department in particular is the busiest one and lines tend to get backed up. Senior management would prefer to watch the chaos as opposed to helping to get the customers out in a timely manner. The disconnect is between union and upper management simply because upper management is lazy and tries to blame everything on the union workers. They have people who do the work for 2 or more positions and they want to pay you $9.00 GTFOH!
ProsNo pros
ConsThe job from the customers to the managers

Questions And Answers about Restaurant Depot

What is the best part of working at Restaurant Depot?
Asked Feb 25, 2020
Union and hours
Answered Jun 30, 2022
The customers, they had a bad management team.
Answered Jun 30, 2022
If you were in charge, what would you do to make Restaurant Depot a better place to work?
Asked Feb 16, 2018
Better management in the end it falls on management Good managers good employees good numbers good running of the store
Answered May 14, 2021
Treat my employees with respect
Answered Nov 16, 2020
Do they give out drug test?
Asked Dec 28, 2016
Yes on the spot at your final in person interview.
Answered Nov 16, 2021
Yes they do right after the interview
Answered Oct 5, 2020
How flexible are your working hours at Restaurant Depot?
Asked Mar 17, 2020
Not flexible at all. Managers don't care if you have schedule constraints and have agreed to them, if they schedule you, you must work because most managers will refuse to change the schedule.
Answered Apr 6, 2021
You have to have open availability
Answered Nov 16, 2020
What is a typical day like for you at Restaurant Depot?
Asked Mar 17, 2020
Stress for
Answered Jun 11, 2022
Not a good place to work.
Answered Nov 16, 2020