Excellent team of co-workers and management. Extremely Flexible
Store's Front End: Cashier for customers, developing photography (with the older style cartridges, not digital development), Unloading weekly truck orders to restock shelves/needed inventory while facing or neatly organizing products to appear more attractable and easy to locate. Posted weekly sale tags around the store to promote weekly sale items. Worked Front End from 04/2003-05/2005.
Learned all about effective customer service strategies. How to develop camera rolls of photography. The proper procedures for unloading truck orders and keeping the store attractive for customers. Learned how to start scan department/the proper methods of posting weekly sale ads.
A friendly staff of co-workers and knowledgeable managers.
The hardest part of the job was learning how to perform many of the various job duties for my first time as an employee.
The most enjoyable part of the job was learning these different job duties which lead to the enjoyment of job rotation. These job duties also gave me the experience to perform some of these similar job duties for future employment.
Pharmacy Technician, Rite Aid Pharmacy: Assisting Pharmacists by filling prescriptions for them to check/approve, answering and assisting customer calls, answering doctor calls for either information on patient charts or for the pharmacist for telephone prescriptions. Handling phone calls for customer assistance/refilling their medication. Cashing out and assisting customers, referring them
ProsLeaned new set of skills and job duties. Great staff, knowledgable and helpful. The enjoyment of helping others.
ConsDifferent Pharmacists at times/changes in co-workers. At times, this effected our original/set working strategies.
Worked at the warehouse for about 7 years the last year i was with them i ended up getting inured because they didn't want to hire more people to help the shift i was on and they had over 100+ people on day shift but when it came to night shift we got the bad end of the stick and our crew when i first started went from a crew of about 50 people down to 15-20 people literally cut in half and upper management continued to think for some reason we could continue to do the same amount of work sometimes more work and the work on night shift was by far the hardest work in the whole warehouse. the last year i was with them was just beyond a joke because we were putting in about 12+ hours of work every night we would start at 6PM and get off about 6am to 8am and it was literally back breaking work i ended up getting a herniated disc in my lower back that i am still dealing with today and sadly probably deal with it for the rest of my life! like i said i worked there for 7 years so its not like i just joined them and got injured right away and when i first started there it was a great place i was so happy to be there but new upper management and new people who came into the warehouse made the place a really horrible work environment tons of lazy people who try to take their time and milk the job so they don't have to work hard and others do all the work for them and management does nothing about it a lot of the people working there were massively fake people who would act nice nice to
Prosnothing
Consunsafe work enviorment, Horrible Employees and Horrible Managment / HR, Long Hours that are just simply not worth runing your body for
Been with the company for some time and it has been a remarkable ride. Workload can vary from store to store. Staff members can also vary from store to store. Some pharmacist can be very flexible while some can be very challenging to work with, especially floater pharmacists who are only there for a day or two and heavily rely on tech's efforts. We are a busy little pharmacy pumping out 200 scripts on average per day with sometimes one pharmacist and two part-time techs with no cashier and w/o script pro filling machines! You are expected to follow workflow which includes typing, counting, filling, bagging will-call, daily returns, bi weekly outdates and overstocks, ordering, answer phones very frequently, make a ton of reminder calls, cashier, clean, insurance problems, file papers, flu shot promotions, vaccine promotions, discount program promotions, survey promotions, refill daily supplies, maintain printers, faxes, weekly stock unloading, medicare, county and medical billing, TARs, Prior Auths, 15-minute guarantee.., multi-task most of the day, train externs and pharmacist interns. Staying overtime is often required and sometimes you have no time for breaks esp. during peak flu season. Our particular location deal with one of the most difficult customer base who are very demanding and sometimes verbally hostile towards the pharmacy staff. Patients may often try to challenge you to give in to their wants and try to dictate your job/knowledge. There are those very few thoug
ProsJob security, health & prescription benefits, store discounts, friendly staff
ConsWages just below average, collective bargain?, no pto, limited vacation, high expectations, lack of help, long days
Worst company I've ever had the displeasure of working for
Huge workload and no appreciation for your hard work, just criticism all day.
I work the overnight shift, we do get a lot of customers too because of the area our store is in, so even overnight it gets pretty busy. We do pretty much everything in the entire store in the span of 6-8 hours (depends if they cut our hours).
Non-truck nights aren't AS bad, it's mostly doing the work the day shifts leave for us because they don't do anything besides sip their coffee in the office and stand behind the register their entire shift.
For those nights we clean up the entire store, do a huge amount of returns (most of them happen to be laying on the floor by the way!), stock every aisle that needs to be stocked and face the entire store 100%.
Truck nights are where it's write-ups left and right, at time time of writing this review it's the holiday season, you'd expect more hours and new co-workers, but nope not at Rite-aid it's the complete opposite. They cut your hours, deny any overtime, and reschedule less people to work on the shifts.
Now we can get up to 18-25 pallets in a single truck, they don't want the pallets in the store so we have to break down everything outside (whether it's rain or snow) and bring it in the store, the best part is we have a maximum of 3 people doing this, while the shift manager and 1 appointed cashier are packing out in the store.
Now regardless of how long it takes us to finish breaking down the pallets and bringing in everything, we're expected to
Pros30 min breaks, employee discount, good benefits package
Speaking strictly from the pharmacy point-of-view, there is no chance for advancement unless you are going through school to be a pharmacist. Pharmacy technicians have two choices: Stay as a pharmacy technician, or transfer to the front end of the store and follow that path of promotions. Benefits are mostly shoddy, and getting them is difficult. Rite Aid lowered their minimum hours to qualify as full-time to the average of 30 hours per week, but to qualify for benefits, you have to maintain and average of 35 hours per week. The healthcare is horrible with high deductibles that I could never meet. Their current dental program is good, and there vision seems to be good.
Rite Aid's hiring-and-firing system is messed up. When an employee is not performing their duty, has been warned and re-trained multiple times, and may have serious suspicions of stealing, it is still made difficult to remove these "bad" employees. When a manager needs to hire a new shift supervisor, if they don't have a cashier that they can promote, they have to rely on applications and can go months without finding a valid application. Most stores get no help from upper management in filling supervisor positions or in getting volunteers to cover a shift when store management is out of town. When a store does get management help, it's usually at the expense of another store where a manager or assistant manager is pulled out of there store with a day's notice and forced to rearrange their schedule, if they ca
The managers at the Ellensburg Rite Aid are horrible. The female manager has a horrible anger management issue that she can't keep ahold of and lashes out at employees. She has even put her hands around a couple of employee's necks (acting jokingly) and shake them in an aggravated manner. That is not okay at all. She even interrupts us taking care of clients while a client is talking she speaks over them like it is more import to hear what she wants to say rather than the client. She yells aggressively in front of clients which clients have even stated that "wow... she talks to the workers horribly! I wouldn't stay working here!" And a few have said, "what's her problem?" Her aggression is unnecessary and the main manager just sugar coats it saying, "ohh she is just speaking with an urgency to get things done." And ignores the issues brought to him by SEVERAL (to all most ALL) employees. The main manager is very vocal of his "beliefs and views" and laughs at others who tell him their beliefs and views which doesn't need to be in a place of work nor does someone need to be bullies by their views if they differ from his. I.e. he does not believe anything about the covid pandemic, even though they have had several employees test positive and get very sick from it. The female manager told the covid positive workers that "only me and the other manager should know, no one else!" Which they CANNOT tell someone to not disclose their own health info and withhold that info from workers
ProsIt is a job during a pandemic
ConsVery low pay (not even a livable wage), no care of employees, being talked to aggressively, having to listen to beliefs and views of the main manager every single day he is there, aggressively yelled at, treated like your ignorant.
Retail jobs are never going to be glamorous or well-paying, which makes a retail company's corporate culture and leadership all the more crucial to ensure employee fulfillment and attraction/retention of valuable associates at all levels. Rite Aid is a many-layered onion of dysfunction and I could provide horror stories pertaining to any facet of their existence, but for brevity I'll focus on a few of the most serious issues.
Their culture has always been focused on short-sighted corporate gains at the expense of long-term company success and stability, even more than most typical US corporations. In the past couple of years they have taken this model to ridiculous extremes, with disastrous results. The wholesale elimination of their IT/tech support staff combined with woefully outdated hardware & software (always sourced from the lowest bidders) has ensured that both customers and employees must suffer a daily gauntlet of painfully slow machines with buggy software that constantly freezes/crashes. The stores' inventory system is based on having only (1) of any product in stock at any given time, while at the same time the corporate advertising/sale price strategy is based on multiples of (2) products per offer (BuyOneGetOne) which inevitably results in constant out-of-stock situations, frustrated shoppers and additional strain on already overburdened employees. Compensation lags behind industry average, and while most Rite Aid employees are part-time they are expect
ProsReally trying to think of any
ConsUnstable, lack of effective leadership/support, low pay, uncertain future
Note: This is not a review on the company as a whole just my current store
I have been within the company since 2006 and I work from 2006 to 2011 at one location , and then I moved in 2011 and relocated to another rite aid located in that area. The store that I started at I learned a great deal , I started out as a cashier and floor associate to begin , and advanced within the store and became a pharmacy technician. The management and the co-workers were there to work as a team to get every done the right way , I actually enjoyed my job. I felt as though I learned something new every day weather if be from the management , co-workers , or even the customers who looked at us all like family , and constantly told us that we presented such a welcoming environment.
In 2011 I relocated to another store , and I have never seen a store with such lack of communication , organization , and no work flow at all. Co-workers do not accept new hires within the pharmacy , and make sure that they make it known. They do not help you or teach you how something is done if you ask for guidance but instead let it be done wrong and then hold it against you. They are rude to the customers , especially over the phone. They act as though everything is a inconvenience to them if it requires them to make any extra effort. Up until recently I just let the little things not bother me knowing that I was not part of that and that I went out of my way to make sure I could accommodate the customers to the best of my ability, and just knowing that I was being a better aspect to the
Proshaving the ability to make customers happy.
Consno organized work flow, lack of communication, safety hazards
Working for Rite Aid was difficult. Not only in terms of advancement opportunities but in terms of overall wellness of an employee...they genuinely did not care...both at a store and corporate level.
When I gave birth to my first child, nearly 4 years into my employment at Rite Aid, I was fired 3 times. All 3 times I fought for my job and was given it back but the overall experience was horrible. The HR department was completely incompetent in my opinion...they claimed to have lost my maternity leave paperwork all 3 times.
Subsequently, upon returning to work my hours were drastically cut (they claimed payroll cuts but all other employees either had no change to their hours or had increased hours) and the workers (management and coworkers) were very disrespectful to me.
The company claims to care about wellness and they claim to have all these opportunities for employees to advance but the reality is that this corporation is all about politics. It's not about who is a good fit for a position or how well someone performs their duties, it's about who is helping the big guy get ahead.
That being said, most recently in my employment with the company, and leading to my decision to part ways, the management told me that I was doing a dis-service to my child by trying to balance being a mother and work. I was told that if I wanted to continue my employment at the store that I needed to be available to them 24/7 (despite the fact that I was only working part-time, an
Overall a good place to work. It’s possible to make a decent living working here if you’re willing to put in the time and effort. As with most retail environments, the work life balance is pretty demanding. It could be tough requesting time off, and getting a predictable schedule is rare. I had to work for many years in order to get a somewhat predictable schedule. The company isn’t as flexible as it claims to be. If you’re applying with truly open availability you’ll be fine. But if there’s any change to what you wrote on your application, it could cause tension or cuts to your hours. Depending on who your manager is, you could also have a rough time taking a sick day. It took a pandemic to force managers to stop guilting their associates to show up after they would attempt to call out.
The company is on the verge of doing some great things and I hope it goes well for them. In some cases their field management could use some retraining or even replacing. I’ve heard some shocking stories come out of their corporate offices. If the company is serious about changing their culture they need to take a hard look at who is running their regions, districts, and stores. They should put them through a battery of training programs with a focus on weeding out bad apples. Overly authoritative training store managers churn out ineffective clones of them selves. I have no issue with authority or what could be considered tough management. But when a manager is an ineffective/overt authorit
ProsSecurity if you’re willing to eat, sleep, bleed, and drink Rite Aid
The best part working for Rite Aid was being able to assist wonderful customers.
Answered May 23, 2022
Nothing, under paid, mangers are dictators, and company dosent care about how your being treated.
Answered May 23, 2022
If you were to leave Rite Aid, what would be the reason?
Asked Mar 19, 2017
Cashier Barbra wearing a mask protected behind plex-glass welcoming a happy to serve safely following NYS executive order and cdc guidelines of 6ft distance.
Helping customers saving money in reward system.$3 cash just for shopping.
Professional pleasant and fast
Heroic Acts of Duty
Service Excellence Miller Place NY
Answered Mar 20, 2021
Upper management is cold and uncaring. It is really hard to stay motivated working for people that treat you poorly. We have recently been OVERLOADED with new policies, procedures etc but have not been properly trained or offered more money for more work. We are just told-adapt or leave. So many reasons...
Answered Nov 19, 2020
What is the most stressful part about working at Rite Aid?
Asked Oct 24, 2016
No life/work balance. Constant changing schedules. Poor management
Answered Jan 12, 2021
When the LP want you to get involved with shoplifters. It will cost you your job.
Answered Jul 19, 2020
Do they drug test and if they do what kind of test.
Asked Feb 15, 2016
Yes they do when you get offered a job/position even if you've worked with the company for a while, if you're offered a new position they will send out for another drug test and background check.
Answered Jan 5, 2022
You just urinate in a cup at your nearest clinic. Then you give your future boss the slip. Done.
Answered Mar 8, 2019
What tips or advice would you give to someone interviewing at Rite Aid?
Asked Aug 11, 2016
Fight for better pay. Pharmacy techs would get training there and then leave for better money
Answered Jan 8, 2022
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