Overall Reviews at Roche
Senior Advisor | San Francisco, CA | Jun 19, 2018
Excellent Remote Quality & Training Position
In my current position, I held several regional and global lead positions conducted under a Project Mmgt style. I gained extensive experience in significant issue mgmt, global compliance assessment as well as writing local and global processes, tools and procedures.
I was the lead for working with our vendor managers and the CRO leaders for our monitoring staff. They escalated significant site & study as well as monitor performance issues to me, and we collaborated on action plans, which were mainly subject to my approval.
I was the gatekeeper for severe issues, including fraud and misconduct for the highest GCP Council for reporting and managing them. I worked with the study teams extensively on these types of issues as well as CAPA implementation from audits/inspections.
I was afforded the opportunity to bring forth new ideas and the freedom to implement them at my discretion. I was well trusted, valued and often recognized for my achievements. I was always bringing something new to the table for process simplification. I wrote all of my own project training materials, which were often adopted globally. I was always thinking ahead toward streamlining and improving every aspect of my position. I'm very "big picture" and detail oriented, I'm very independent, and I leverage resources, tools & systems to simplify work.
I was known for building bridges to establish relationships and foster collaboration where none existed previously. This fostered a more ro...more
ProsRemote, Freedom to run projects at my discretion
ConsMany issues that arose did not have supporting guidance docs resulting in many gray areas.
Consultant | Indianapolis, IN | Nov 12, 2019
Politics, nepotism, cronyism and no support
I worked in several departments at Roche and all of them suffered from the same issues: poor leadership and poor hiring decisions. Hiring based on who's relative a person is does not (usually) mean you are hiring the best candidate. It does, however, create fast animosity towards that person as well as create immediate cliques.
Management does not care about their employees. They continuously eliminate positions and pile on the work of 3 or 4 people onto 1 person leaving no time for a social life. Leadership is not transparent. However they are crass and degrading - talking about people in derogatory ways when they are not there to defend themselves. It's disgusting.
If you desire to work for an innovative company than this is not the place for you. They are afraid of being innovative and rely on the "we've been doing it like this forever and so it or we will not change" approach. This seems to be the case for both sides at the Indianapolis location: Roche Diagnostics and Roche Diabetes Care.
Senior leadership saves the most cringe worthy people by promoting them to high level project initiatives when the rest of their departments get laid off and jobs move to Costa Rica or the likes. Saving people who lack common sense, project management skills and social skills because they are BFFs with senior leaders or HR. Then creating jobs for these people out of the blue, that really are not needed from a business perspective. It's truly amazing.
If you are critically...more
Field Service Engineer | San Diego, CA | Mar 21, 2019
Large company with endless resources but poor management in service group.
High turnover rate due to poor mid-level managers, excessive workload, poor communication and lack of competent coworkers, Tech Support, service support staff. Not allowed to carry adequate repair parts do resolve down instruments in timely manner. I worked 60 to 70 hours per week under unreasonable requirements such as 24x7 service with max 4 hours requirement from call-out until FSE must be onsite at client lab addressing service issue. Service manuals poorly written and often cause more problems than resolve. System level verificaton testing requirements are vague and poorly documented, resulting in testing and documenting inconsistency. Service engineers do whatever testing is most convenient and are not held accountable for completing any standard minimum verification testing. Regional service manager was clueless about instrument service but agreed to any request without any attempt to understand what he agreed to and what he was telling service engineers to do. This job was a very unpleasant experience. Additionally, some coworkers created drama by telling managers that clients are upset about excessive instrument down-time when not true and easy to prove not true by simply reviewjng service reports but managers then call FSE and make accusation instead of reading service report themselves.
Proslarge company with resources pays well
Consincompetent management, culture of backstabbers and incompetence
Lead Analyst | Oceanside, CA | Nov 21, 2018
An excellent learning and growth experience
I have been in the Biotech Industry for 17 years. I have truly enjoyed my experience at Roche/Genentech. My typical day at work consists of my team and I convening at the outset of the shift to discuss, in an organized fashion, work related current events, and the path forward for the day's activities. With Roche/Genentech I have learned multiple scientifically backed assays (see resume) that comport with GMP compliance that are used in release of FDA approved product. In addition, I have learned how to solve problems as they arise, and interact with multiple departments and personnel on a daily basis to solve problems and ensure a path forward is established. Management has always been a respectable entity at Roche/Genentech. They have consistently promoted progress and development. Workplace culture has always been an important aspect of the job. At Roche/Genentech, we have celebrations that occur upon achievements, monthly mixers, a great Christmas time party/parties, enjoyable day to day interactions with coworkers. The hardest part of the job is trouble shooting stubborn instruments and/or assays. Typically this is a function of software or instrumentation. The most enjoyable part of the job is of course the people. At my location, I have great and professional colleagues. I could not ask for better.
ConsSometimes long hours.
Principal Scientist | Branchburg, NJ | Jul 31, 2019
Enriching and gained experience in technology transfer and Operational challenges
I started my career at Roche Molecular Systems as a scientist in the Oligonucleotide development department. In this role, I was responsible for scaling up processes, validating critical processes parameters, and technology transfers. Additionally, I was extensively involved with the Oligonucleotide synthesis processes.
Currently, I manage the Analytical Testing Group. My lab performs in-process and final release testing in a GMP environment. Besides testing, my lab performs method development, method validation, and method transfer activities.
I am responsible for maintaining the lab in compliance at all times, assisting technical lab control group and investigation team during equipment non-conformance, and out-of-specification results. One of the major responsibilities in this role is to review and approve test method validation protocols and reports and assist the team during audits. I also review the testing documents and manage the changes relating to testing SOPs. I have managed investigations and CAPA related to the analytical testing lab. I manage the testing schedules to meet the testing demands in a matrix environment.
The most enjoyable part of the job is technology we work with and the product that we put out in market actually help our patients makes me feel good about my work.
Scientist | Pleasanton, CA | Jun 2, 2018
Warning to all scientist
Do not work at Roche. Management is the biggest issue here as they do not care about the scientific process, and only care about valid results. Projects frequently fail or get canceled. Nobody seems to ask scientific questions but instead looks for people to blame. If you want to work at a company where you can grow as a scientist, this is not the environment for you.
Any scientists job can be replaced by a liquid handler, and management would prefer this. I have been in meetings where directors and department heads openly joke about this. It is rare for a contract scientist to get converted full time, as you are seen as expendable. I know contract scientists that have been on projects for 3 years and were let go indiscriminately.
Management is the biggest issue at Roche. None of the directors or department heads truly care about the science being conducted. Projects are not managed correctly, scientists are not properly trained, and any lab project is always in crisis mode.
It does not surprise me that Roche is not doing great as a company. Their competitors are making more breakthroughs in diagnostics, manufacturing, and scientific discovery. Roche is still trying to play "Catch-Up" with Illumina, Bio-Rad, and Thermo Fisher. This strategy is not going well for them
ConsEverything else is Trash.
Analyst | Indianapolis, IN | May 5, 2020
Not a place for the over 50 crowd
Roche "hires" contingency employees, and keeps them as contingencies for over a year or more (with no benefits), which leads them on.
Also, if an employee is older, there is no additional training nor advancement. Roche often encourages newer and younger employees to learn and attend training courses, and introduces them to new tools. However, as the needs of the workforce (and customers) change, employees with tenure are left out of training and development. If you stay in a position longer than 2 -3 years, you are never given the compensation you deserve. Usually employees that move from one position to another receive salary boosts. This is concerning for an FDA-regulated industry such as health care. The new leadership teams tend to bury their heads in the sand, and somehow don't care whether the work is completed or not. Processes must be created and followed, but new managers don't seem to understand the work that needs to be done, nor do they want to learn from tenured employees.
ProsSome free lunches, free coffee, nice gym at a discounted rate
ConsThey need to treat everyone a little more fairly
Technician | Los Gatos, CA | Jun 4, 2019
Los-Gatos Knowles is an Excellent Environment
I have been a lab technician at Roche-Los Gatos for over three years now. The work environment here is relaxed and laid back, but when it's time to work, it's time to work.
I've learned how to appreciate the team-first culture, how to creatively handle work related problems cross-functionally and how to deal with business related disappointments and push forward to achieve team results.
Management has done a good job generally of distributing information and keeping up the team spirit of motivation.
The hardest part of the job was dealing with delays in production and product launch when the circumstances were outside of my control.
The most enjoyable part of the job is without a doubt, the people I work with, as they have influenced me positively in my professional career and my personal life as well. The benefit package and career flexibility that Roche offers is excellent as well.
ProsBenefits, Health, Vision, Dental, 401K, Free Healthy Snacks and Food, etc
ConsLack of Clear Communication at Times and Uncertainty about Product Future
Project Manager | San Francisco, CA | Mar 27, 2019
Fast Paced / Highly Collaborative
Working at the Manufacturing site is a highly fast paced and dynamic environment. This site is the largest throughput operation in the Roche-Genentech network. Additionally, agility is required due to the fact that the production plan is subject to change due to external pressures.
The organization is highly collaborative and it has to be in order to quickly identify and resolve any issues that arise in Manufacturing. This can cause stressful situations. The company alleviates this by providing a variety of activities to de-stress and have some fun (items include Friday "block parties", wellness programs, etc.).
Decision making has been driven to down the the appropriate levels. This enables the right people to quickly make decisions and expedites the situation.
The site always reinforces the reason we are there - to ensure our patients medical needs are met. They will even bring in patient speakers at the Town Hall meetings in order to help reinforce why we are there.
Assembler | Tucson, AZ | May 10, 2018
Great Company Motto, Bad Management...
I loved the feeling of building instruments for staining cancer tissue and helping cancer patients, but the management made it hard to enjoy. You start off as a contractor and job openings don't open up unless someone *permanent* leaves or you know someone within the company in any way. So if you are looking for a full time job, this is not a place to go. If you don't do over time, you are loose down upon or made feel guilty. They talk AT you, not TO you.More than likely they have their "favorites" and will only listen to them about issues, so your word does not matter. There are some decent people who do work there and make you feel welcome. As a contractor you do not get paid vacation or sick days. Once again you ask for days off and it is frowned upon. Although I will say there is much to learn from the work itself and the idea of helping cancer patients is wonderful. The company has great intentions, it just needs a better management system.
ProsHelping cancer patients