I wouldn't touch you with a 29 and a half foot pole.
I was this close to raising the other stars just to ensure that management will be the lowest, but I feel that I can cover that issue well enough to leave the stars as they are. If you want decide whether or not to work for this company without reading the in depth rant then just scroll down to the final sentence.
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One of the few things that I liked about this company was it's guaranteed hours. I received at least 40 hours per week, every week. When I chose the job, I was informed that there would be voluntary overtime available as well as some mandatory overtime. In reality it was a mass amount of mandatory overtime(to the point that I was constantly ill from being in that nasty pit) for my first 4 weeks I worked 10 hours a day 6 days a week. Personally, at first I was glad for the overtime, even if it was mandatory, but I was taking college classes as well, and would prefer at least some of our overtime be voluntary as promised. Needless to say while constantly working and sick(we'll cover that, even if they don't) my studies suffered while I worked for them.
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I did not experience these personally, because after 8 months(5 past the promised hire date) I was still working for Spherion(the name given to a privately owned Randstad temp agency branch), which is located inside the facility. The people who run the branch were Ryder employees. However, the employees that had been there enough years were perfectl
Archaic, heavily bureaucratic and a severely incompetent HR department
In regards to Ryder HQ, there is a deep calcified culture of, for lack of a better term, "old school mentality." Superficially they recognize the need to modernize their business processes, but in actuality fail to realize they need to first modernize their company culture in order for that to happen.
Ryder's biggest overarching problem is not only is the entire company buried in bureaucracy, but the mid-management layer is largely made up of relics who undermine cultural modernization and the modernization of their processes because they know it will make them obsolete and useless. Much of the company culture is about preserving one's position, even if it means impeding the company's progress in certain areas. Unfortunately, many people within the company already feel that it will eventually be purchased for its fleet by a larger company, (Amazon) and gutted of its personnel. This means they are not motivated to advance their culture or their technology, but rather buy their time until they reach retirement.
From an employee experience perspective, (at the risk of sounding bitter), the human resources department is staffed by incompetent and lazy automatons, not actual thinking people. My position was matrixed, as in I sat in two departments and was compensated by only one of them. (Which as you can imagine, is the one I prioritized). When the management team of the other department was replaced, it was replaced with individuals who did not understand how matrixed ro
Nice coworkers, amazing supervisor, but ultimately a dead end job
First of all I will say that people here are super nice and work great as a team. Our supervisor is amazing, always willing to help and always has a positive attitude and gives encouragement. But, the processes they've set up to do the work are very backwards and time consuming as if there is no thought into designing the workflow. Half the time the machines freeze up or the databases crash. They are still using Micro-soft ACCESS for one of their DB, a product that hasn't been supported for 12 years now! It crashes constantly and hurts your workflow. The call volume we get is ENORMOUS and it feels like this place is severely understaffed! Honestly, it's like they only have about 1/2 of the people they need to staff this place I've had seven years call center experience before this job, supporting very high end financial services I.T. just to let you know where I'm coming from.
Also, this place will make you be TEMP for at least a year before they even THINK about hiring you. Temps get $15/hr, while the regular employees get $20/hr! I feel that for the workload, this should be AT LEAST a $25/hr job with full benefits. They will work you to the bone here! There isn't any break in the workflow at all. Barely enough time to take bathroom breaks, and you can forget about taking a lunch! And throughout that day, it's flat out balls to the wall, meaning you will be juggling four or five things constantly (managing the route from your last call while taking another
A company which you will most likely get laid off at.
Ryder Truck Rental is the best known entity of Ryder Systems, Inc. Most of those locations are maintenance locations that have been in existence for years that employ truck technicians and sales clerks. If you were to apply to one, you are more than likely into repairing tractor-trailers.
I worked for Ryder Integrated Logistics though. Ryder Integrated Logistics is a disjointed company of thousands of accounts. Most of these accounts hire less than 20 people. Almost 30% of these accounts close within 5 years due to failed contract negotiations, bad management of certain accounts, a lack of understanding the customer's needs, or upper management having an incomplete picture of the profit outlook before establishing an account.
I worked at three different locations with Ryder Integrated Logistics and all of them are now closed - laying off all workers at those locations within the several years I worked between those accounts. in between layoffs, I, personally, had to find another account because the Career Center employees will not. You are extremely lucky to find something through them - as I have talked to hundreds of other people who have had the same issue.
If you happen to get with an account that has stayed open longer, prepare for micro-management, delegation of duties (also referred to as passing the buck), and, occasionally, poor management at unreasonable levels. In order to keep themselves 'self-insured' and out of any incidences, they will fire dri
It's actually a good place to work, but Corporate Management shouldn't be trusted.
My managers were very good and motivated me to do my job and had no issue helping with with my career advancement. I was a Technician trainee and almost a Technician Level 1 before Covid-19. I wasn't in a Service Department, I was Out-Service.
First, Corporate closed my first shop, due it not making any money (over a bad contract negotiation just to get a new customer), and essentially told me I'd have to transfer to this other shop or find a new job. I accepted the transfer as I liked the job and was learning a lot. The Service manager knew a lot about the job, but had other personality quirks that rubbed a few of us the wrong way.
Now, at the shop I was transferred to, I worked in Out-Service, which supplied used semi trucks to the Used Truck Center. This job was unaffected by Covid-19 and business never slowed down during the first month or so of the outbreak and hasn't since. It did on the Service Department side, but not in my area, as trucks were coming daily.
The first week of April, I was placed on Furlough with an original return to work day of June 30th. My local managers told me to check back weekly to see if I had a return to work day and both the service and maintenance managers told me I could company-use a box truck to bring my tools home. I called weekly (while on unemployment).
The last week of June, I call in and am told that Corporate is extending furlough until the end of July. I talk to my Service manager and find out work still isn't reduced or slow
ProsDecent pay, good hours, fun and safe work environment, good local management, decent benefits, paid sick time, paid vacation (2 weeks a year), supplies all PPE; Uniforms, yearly safety footwear voucher, supplies shop tools and inspection gauges
ConsHours aren't flexible, Inconsistent upper management, corporate only cares about money, without cause termination clause, required to supply own hand and power tools, no job security
You do work long hours depending on the route you get but it changes every month. For new hires you don't get very good routes meaning longer days and the routes are distributed or I should say you bid on them every month and the bidding is based on seniority. The pay is good, you have a guarantee pay per week or mileage and stops, whichever pay is higher. The equipment is ok, sometimes you get a bad trailer but, that doesn't happen very often. You are in the same truck every day even though you share a truck with another driver depending on the route. The trucks are generally kept in good condition. If you do breakdown, they do try and get to you with in a reasonable amount of time due to this freight is always ran on-time. Their are extreme cases where a driver has sat for multiple hours but that only happens in extreme circumstances. All 3 locations are at Ryder Shops and fuel locations and in most cases they try to work on your truck as quickly as possible if they can't get it fixed in time, you are given a rental truck. Most trucks are 2012 and newer. On this Team, you don't have trucks over 800,000 miles. Most trucks have Cameras in them facing driver and Traffic but they are only activated during road incidents like following too closely or hitting brakes to hard. You do get to be home every day or night depending on your route but the longer the route is, the less time you are home. All freight is no touch and depending on your bid, you may just have a drop a
ProsGuarentee and weekly pay, Home daily
ConsLong Hours, "Extra Board", no room for advancement
Every day is hectic and there is tons to be done, time management skills are a must. Between checking customers in and opening/closing out ALL paperwork, in addition to all other required tasks can leave you feeling completely drained by the time the day is done.
The techs you work with are pretty nice people, mutual respect is important in order to have a good working relationship with your tech team. Sadly, working relationships with managers can, at times, be one of the bigger challenges as they push for more and more when you're already giving everything you've got.
At some locations you have negative managers who tell you that you need to smile, be happy, and be positive while all they do is voice/ complain about how unhappy they are with the jobs, tasks, and current standing of the location. Under these circumstances the "fake it 'til you make it" mantra can only take you so far.
Supervisors are offered what appears to be reasonable salaries, their salary will vary on experience, location, etc. but let assume someone starts at $60k. You think, $28-$29 p/h isn't too bad but you soon come to realize you are actually making drastically less because to complete everything location managers and upper management require of you, are working closer to 10-11hrs per day. Suddenly that $28-$29p/h is more like $20-$21 p/h if you account for all hours in excess of 40 you are putting in. However, you are honestly making a LOT less than that $20-$21 p/h since this calculation
ProsSet schedule, access to health insurance
ConsPoor work/life balance, negative management, expect to put in more than 40hrs per week once you reach supervisor level
Busy atmosphere with chaos of unknowledgable supervisors and new temps running rampid all around you.
I worked for Ryder for almost 3 years and throughout my three years I learned how to do almost every job in the building... There was a bare minimum of good training done. So I took matters into my own hands and asked questions, learned things here and there, then eventually became a well rounded employee. I was promoted then demoted. Why? The company is dirty. They will do whatever they have to do to save money. Also there is a fair deal of drama that persists in the warehouse that they do nothing about. The workers that do their job and do it well are cursed for being a good worker yet they keep the ones who take advantage of the naive supervisors and petty surveillance. It goes to show they do not know their workers as well as they should, or should care to. In the beginning of my job things were going somewhat smooth, then they started to get cheaper and more strict. You should be able to enjoy your job and get rewarded for the admirable things your have done and keep doing. The benefits suck, they do nothing for good production or good attendance, they give no bonuses or special meals or anything special for holidays. I saw a review on here that said they get paid for lunches? NO, you don't. The supervisors will turn your back on you as well. I can only think of two people I liked in upper management. One is a supervisor and the other is a newly promoted area manager. They do their job well and they look out for the employees who do their job well. The absolute hardest p
ProsThe pros are only in the few good people left in the warehouse.
Consshort breaks, horrid and boring break rooms, petty raises, no bonuses, no holiday events, sneaky and sketchy management, and old bitter women who devote their life to spreading rumors, making jokes, and turning employees into their personal slaves.
A typical workday can get kind of repetitive, but there again you can't really expect much else from a warehouse. The work is easy to grasp and there isn't really a supervisor breathing down your neck all day long. I learned many things there, how to operate stand up forklifts of all sizes, how to properly archive shipping orders, how to locate and replenish depleted product bays, and how to stage shipments in an orderly fashion. Overall I enjoyed working here and if I could do so again I would in a heartbeat. The management is pretty solid, though if we're being completely honest, they really didn't acquiesce to any requests from the workers in a timely manner. You just sort of told them what was needed and they got to it when they got to it. It kind of interfered with productivity a little bit, but it wasn't to the point where it needed to be reported or anything crazy. The co-workers in the warehouse were very diverse. Most of the workers were Mexican or African American, and as such there was almost never a dull moment when in the lunch room. They would all have interesting stories about different aspects of their respective cultures and they were great conversationalists. The hardest part in my opinion about the job was trying to make rate. Being a material handler, you were expected to stack, wrap, and stage 3000 cases of product per shift simply to make rate. I did the math and that means just to make rate during a 10 hour shift, one would need to pick 6 boxes per minu
ProsGreat pay, competitive benefits, and accumulated vacation time.
ConsTechnical difficulties were common, management had no sense of urgency, and rate is difficult to make.
I worked there 5 years between 2 locations. transferring from Neville to shippensburg, when the newville location closed. I didnt get the first years raise, their explanation. I hadn't worked for ship plant a year?! ok nice little loop hole. Things digressed as the years continued. I did my job, numbers above average. They informed us they were starting a new program to give us bonuses. the more we did the higher the bonus. not a SINGLE member of management could explain how it worked and no surprise to me. we never received a single bonus. I was promised an extra dollar an hour to train new employees. when I received my check I was informed this was not true an what I received added up to 16cents an hour far less that I was promised. I then refused to train new staff. over the years I witnessed countless amounts of tattle tailing and gossip have even found myself being the subject of whispers. I can handle that. we had safety meeting after safety.in these meetings our managers came up with the idea of captain of the ship. if you think something is unsafe you can call said " captian of the ship", your manager then has to review the situation and and
decide if it is in fact unsafe. So in this time we have managers pulling lifts out of maintenance, due to not having enough equipment for the staff. they were taken off the floor for a reason. but as long as you keep quiet and risk ur safety for the company, there is no proplem. I have been hit by another forklift driver in the s
Prosovertime, free lunch occationally
Consnumbers over safety, high turnover
Questions And Answers about Ryder
How often do you get a raise at Ryder System?
Asked Oct 13, 2020
Yearly
Answered Mar 28, 2023
yearly
Answered Mar 22, 2023
What is the promotion process like at Ryder System?
Asked Dec 17, 2020
Confrontational
Answered Mar 26, 2023
Political
Answered Mar 21, 2023
What is a typical day like for you at Ryder System?
Asked Mar 25, 2020
Dealing with crappy management
Answered Mar 27, 2023
Pretty busy
Answered Mar 26, 2023
What is the best part of working at Ryder System?
Asked Dec 2, 2019
It was fun at times
Answered Jun 20, 2022
The team comradely and job security.
Answered Jun 20, 2022
If you were to leave Ryder System, what would be the reason?
Asked Mar 20, 2017
It's a great job here in Lansing Michigan and they will do anything they can to help you keep your job!!!