Overall Reviews at Saia LTL Freight
Driver | Conyers, GA | Jan 2, 2020
Free hamburger offered on once a year cookout.
Performance times calculated from incorrect clueless sophomoric algorithms. The engineering department has virtually zero understanding of actual procedures in trucking company operations. This results in thousands of man hours wasted on a daily basis. The daily unnecessary time delays spent by drivers is never viewed as a safety issue. Drivers are coming to work as much as two hours early due to operational problems at the terminals. The wasted two hours comes out of the drivers sleep.
The safety department is run by politically appointed directors with no professional experience in actual driving conditions. Clueless policies are put into place and actual safety issues are neither understood nor addressed. Drivers are constantly put into extremely dangerous situations due to out of touch-non sequitur "safety" policies. For example: Drivers are told to brake hard in order to avoid tripping the distance sensors.
Instead of using in truck safety devices to improve safety conditions, they are used as weapons to attack the drivers. Wrecks are often caused by zero tolerance dispatchers who send drivers out in dangerous conditions. When the wreck occurs only the driver is held accountable for the accident. The dispatchers and dispatch policies are protected with a legal firewall and are never held accountable for their decisions.
The managers who have had actual professional driving experience have shown to be much better at making the system work properly. The manager...more
ProsGood managers and good policies make SAIA safe and efficient.
ConsBad managers and clueless non sequitur managerial decisions have disaster
Local Driver | Spokane, WA | Apr 1, 2019
Video Camera harassment
It was a hard job. I was there for about 4 months. Everything seemed to be ok; until they started harassing me with the driver facing cameras. I think it got slow and they needed to get rid of one of the new guys. I got 10 little video write ups in the last two weeks working there. They were for stupid little things. They fill the files of drivers they do not like, and leave other drivers alone. They act like it is some unbiased system but its not. Senior drivers can pick the truck with less sensitive cameras and some had none at all. After learning the job and getting everything down; they started doing that to me, and I quit. Spying on me all day showing me videos of my and my face driving around trying to find something I did wrong. It was horrible. The company culture is the most paranoid and hostile place I have ever worked. Management act like jerks for the most part, and treat you like garbage. Its not really a safe job when it comes down to it. They made me rush around in a 48 foot trailer with a liftgate in housing developments and downtown small alley ways. Low power lines and trees are always a danger, and then they blame you or make a big deal about it; if you break a little tree branch. It was a pain to work there; but that video harassment was the worst. I called the HR harassment line; but that was worthless. They just say its all about safety. They pay good; but other than that; that place sucks. Low moral, and hostile.
Consvideo camera harassment, hostile work environment
Terminal Manager | San Leandro, CA | Jun 11, 2018
Excellent company with integrity and a constant strive for improvement
Managed day to day operations and sales for norther California region over two facilities. Responsible for all aspects of the business: staffing, revenue growth, service levels, profitability, fleet management, team development, sales staff, and safety compliance. Developed a service driven and safety culture that produced excellent results. Most enjoyable aspect was team development and grooming key players to take on roles of advancement. Our team
Over a 2 year span improved from the lowest producing facility to operating at 134% of goal which resulted in winning the presidents club award for operating at the top 2% in the nation. Team building and leadership is my passion. That passion has been the key to my success. The asset side of transportation comes with difficulties or what I would rather call challenges. The most prevelent was making sure we adjusted to the day to day revenue fluctuations and control costs by being proactive by recognizing trends and or being able to react and make immediate calculated adjustments to absorb in increase in activity or decrease.
Prosfull autonomy coupled with excellent support and resources.
ConsWould have liked to see more visits from executive staff help validate vision and company direction.
Driver | Fresno, CA | Oct 23, 2018
Frustrating & Stresful
The culture at Saia was the worst, & it all starts with management. The terminal manager was never around & was impossible to get in touch with, didn't return calls or text messages. The morale was very low, if management doesn't care, why should the employees. Most of the other drivers were very helpful, and made the job tolerable.
The company was completely unorganized. They do things one way, and the next day do the complete opposite. Very poor use of drivers: more drivers than freight going some places, and more freight than drivers going other places. There is no forward planning/thinking, just reactionary. Very poor communication, and ridiculously long wait time trying to get in touch with dispatchers/ central dispatch.
The equipment is junk and very poorly maintained. A lot of drivers just park the trucks without writing it up or letting someone know what is wrong with it, and leave it to breakdown on the next driver. The ELD system freezes and crashes constantly, and when it does work it doesn't keep accurate records.
You will always be "just a driver" to them. No opportunities to advance and grow within the company. Drivers are extremely undervalued here
ProsPay & Benefits. Weekends off.
Technical Manager | Johns Creek, GA | Apr 22, 2019
Good Old Boys Club Mentality and Behavior
Be prepared to work like a slave, keep your recommendations and ideas to yourself, and walk on broken glass when dealing with Executive Management! The pay and benefits are good, but not worth the amount of stress, unrealistic expectations, and condescending treatment from bad decisions from senior management. All departments are dysfunctional and do not communicate with each other to coordinate critical activities. Their CFO often overrides the entire IT chain to push for deadlines and deliverables that lead to serious problems/delays and even failure. The maturity level of the IT department is at best basic, since the dependence on outside contractors is ever increasing. As to leadership? It is an foreign concept that they left in Louisiana when they moved to Atlanta running away from Katrina.
ProsPay and Benefits (some departments)
ConsPathetic Leadership, Backstabbing, Long Hours made necessary by poor Senior Management, the employee is a number and nothing else.
Driver | Sioux Falls, SD | Mar 8, 2019
Went to work there for the outstanding wages and price of benefits. That's as far as the pros go. Manager is condescending and there is more work on a daily basis than anyone can complete. You are then asked repeatedly why you couldn't finish. Everything is about speed, so pallets are busted up while loading and freight is destroyed on a regular basis. Adding to the stress of trying to deliver in fifteen minutes per stop the embarrassment of the customer asking what happened to their freight? They are unable to find enough drivers in Sioux City, so they gave half their territory to Sioux Falls. They expect you to drive 250-350 miles with anywhere between 12-20 stops. You don't leave the terminal until 10:00 AM and most of the shippers close by 5:00 PM. Turnover rate is very high. I did my probation period and said goodbye.
ProsWages for the area, benefits cost (coverage could be better though)
ConsStress, stress, stress! No one is happy there, they just stay for the wages.
Driver | Kansas City, MO | Jul 8, 2018
Top Teir Linehaul Job
I've been driving 32yrs now and can tell you I've seen it all. Unfortunately due to family reasons I had to leave one of Saia's compeditors. LTL I feel is the best place to maximize your pay and benefits and have a life. Saia's KCMO terminal is growing as is their nationwide operations. I've been here 2 mo and I like the place. Negative talk about cameras yes, but you get used to the situation, cameras are in every drivers future.They will give older drivers a shot and welcome experience. This place has forced me to better my driving and she'd my bad habits of 30yrs. New equipment all around. I will park myself here as long as I can. If you want a personal life come here, don't waste your time elsewhere. Full scale pay after 6mo. Awsome!
ProsPay, Equipment, pretty laidback people, friendly helpful teammates, weekends off
ConsSome things will seem a little different compared to most places, but it all shakes out. Strict on cell phone use.
Long Haul Driver | United States | Jul 7, 2019
Great place to work but, could definitely work on organization.
Line Haul driving for SAIA is great but, it could be better organization. Finding paperwork and equipment can be a
challenge especially when you are new. Our technology is in
need of an upgrade. All terminals need boxes for in and outgoing paperwork. Knowing where trailers are could definitely increase productivity and improve departure times. The last yard jockey to touch a trailer should be accessible by drivers. “Sectorize” the yards Row A-Z Slot 1-100. Yard jockey make an effort to put trailers in their proper place please. Drivers put trailers where they are easily found. Management ensure that proper procedures are followed. Workers are a reflection of their management. Let make SAIA greater.
ProsA job you can retire from
Driver | South Bend, IN | Jun 24, 2019
They Have A Need For Drivers
Terminal managers have the final say if you get the position.
It took from April to October to get hired, the first interview was "no call in 30 days, you didn't make the cut"
New recruiter contacts me, and states " update information, let me see what I can do " ( I'm a linehaul experienced driver )
Interviewed at 2nd location in May didn't start my training till October.
December a driver quit, was told " I would have to cover his run till they hired a replacement. "
From Linehaul to dedicated run I was going home with 5 hours left of driving time, with 360 miles pay.
No revenue made for travel to work everyday.
ProsUniforms Pay and the equipment was good
Consconfusion in the operation between terminals and road dispatch
Inbound Freight | Henderson, CO | Jul 13, 2019
2 Fat Guys & a Terminal LLC
Fat lazy supervisors run this joint & chew tobacco & spit all over the floor & trash cans. They have no concept on how to run a business making the same mistakes over & over ! Freight comes in damaged & no accountability from the shipping terminal. They just want you to unload as fast as you can if you can find a forklift that works ! Spend 15-30 mins every night trying charge a dead battery or find a tablet that works. Scanner doesn’t work & you get blamed for it lol...Management doesn’t repair forklifts, dock plates, trailer doors ( which is there job!) and you suffer because of down time. Thousands of overtime hours lost are because of non maintenance issues.
ConsPoor & Lazy Leadership with no Vision