Salesforce

Working at Salesforce: Company Overview and Reviews

Salesforce
Salesforce
4.3
606 reviews
Salesforce Ratings
4.3
Average rating of 606 reviews on Indeed
4.1Work-Life Balance
4.3Pay & Benefits
3.9Job Security & Advancement
3.9Management
4.2Culture
Headquarters
San Francisco, CA
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Internet and Software

Popular jobs at Salesforce

 Average SalarySalary Range
2 salaries reported
$37.66
per hour
$18.80-$56.50
2 salaries reported
$83.00
per day
$60.00-$200.00
3 salaries reported
$142,000
per year
$71,000-$213,000
195 salaries reported
$107,964
per year
$50,000-$181,000
97 salaries reported
$93,312
per year
$41,000-$161,000
Salary Satisfaction
76%
Of the employees are satisfied about their pay
Based on 515 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Salesforce Reviews

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Overall Reviews at Salesforce

5.0
System Engineer | Remote | May 5, 2021
Best company of my career
I want to preface this by saying that Salesforce, like any large corporation, is different depending on the team, department, or organization you are in so while I will review MY personal experience I recognize that others within the company or your experience if you come to work here will vary. Having said that I can say that my org, department, and team all follow the values that come from the top, and not just lip service. We truely operate not only as a team but as a family. We check in on each other, cover for each other if someone has personal business to attend to, and genuinely care about each other more than just co-workers. When your manager or higher checks on you, you know it is because they actually care about you as a person and not just to find out when you'll be back to work or fully productive again. Bottom line Executives promote a culture of trust and family and treating each other as people and not resources. They also ensure there are policies and tools to enforce it, and are constantly (almost to a fault) looking for feedback on how to improve and ensure they are going in the right direction. And oh by the way the work itself is usually interesting and challenging. As someone that works in what was a traditionally Systems Operations (Sysadmin, Systems engineer, devops whatever you want to call it) we are constantly evolving and growing ourselves. Any negatives I can say about it are the same you would get from any company. The difference is we mitiga
ProsGreat people, excellent vacation policies, personal and professional support
Conslarge corp problems. Departments in turf battles, others fighting to stay relevant in changing landscapes, leading to even more aforementioned turf battles
5.0
Software Architect | San Francisco, CA | Apr 28, 2020
Massive change brings big opportunities, but presents hardships internally
Salesforce is making big changes in our world and it feels great to be a part of that process. Every day I work with companies using Salesforce to transform the way they do business. As the company expands, my opportunities do as well. Since working at Salesforce I have gained new skills that opened up new doors should I ever leave. There are also growing opportunities internally. Along with promotions, I have also been encouraged to move laterally at times to gain new experience. Along with career growth, I also appreciate the way Salesforce treats employees. My salary has always felt competitive with the industry average. The employee stock program has been a great way to create a stronger financial foundation. I have also been allowed to change my work location when needed, including opportunities to work remote. Remote work is dependent on the role. The downside to hyper growth has been the disruption internally. I don't mind change, but sometimes change happens without understanding the downstream impacts. I have seen executives overlook two separate organizations creating duplicate products and processes. I have also seen the opposite, when an executive team combined multiple groups without realizing what would be lost. In one example, a group was disassembled, only to be reassembled from the ground up later by a different team. Not only was it inefficient, it also brought resentment from the people who were initially required to move. Another concerning tre
5.0
Customer Success Manager | San Francisco, CA | Feb 1, 2022
Salesforce has great products, strong leadership, a collaborative and supportive culture, and truly cares about its customers and people.
Salesforce has been a great place to work and grow a career. Firstly - we have great products. I help our customers adopt these products and I have very interesting conversations with our customer leadership who are driving business value on our platform. Secondly - we have great leadership and a culture of leading courageously. I am really inspired by both my direct managers and executive leadership - who care about the people and making it a great place to work. The caliber of people I work with is high, and although everyone is high-achieving they also stay supportive and collaborative, and everyone's successes are genuinely celebrated. We invest a lot in our customers and in our people - and it shows. It's a great size of company to work for: large with some structure but not impossible to navigate. Promotion/ advancement may be easier or more difficult depending on the growth of the group, but I have appreciated all the learning and growth opportunities. It's great to learn about how our products are evolving and how they are getting used by our customers to do innovative and impactful things. Lastly - as a working mom I don't think I could find better balance and support anywhere else. The hours are manageable, I have a lot of support from leadership, and I got promoted twice - both times right around my 6 month long maternity leave - a sign they were investing in me and made me really enthusiastic to come back.
ProsGreat WFH policies, beautiful offices with free barista bar, snacks. Great maternity and paternity leave programs, great training for leaders and people managers.
ConsDepending on group, advancement can take longer.
5.0
Technical Program Manager | Herndon, VA | Aug 14, 2019
You want fast? This place goes fast. It's "fun chaos" at an Enterprise with the soul of a Startup.
Priorities change fast here. Your first 3 months will be trying to make sense of it and feeling frustrated, until it eventually clicks that "the rules are made up and the points don't matter" (like Whose Line). Salesforce is approaching 40,000 employees but in many ways has retained that "start-uppy" feel of pivoting on a dime to build and release products sourced right from customer needs. It gives you whiplash early on, and everyone is constantly asked to do 200% of whatever they could possibly do (which is why the "80-20 rule" matters so much for work-life balance and mental health here). Eventually you learn to kind of shrug, say "Whee!", and go with it. Then it's fun! Learn to prioritize and advocate! Don't say "Yes" to everything, because the job will take everything from you it can if you let it, when we're going this fast. One of the coolest things about working here (a bug or a feature depending on you), is how openly the company wears its socially progressive stance on its sleeve. Philanthropy and pursuit of equality permeates the entire place's DNA, which infuses a sense of "purpose" into what could otherwise be cold or boring enterprise cloud software. Other recruiters have attempted to poach me multiple times and often told me how "impossible" it is to get people to leave Salesforce. The high compensation and sense of purpose is a huge part of why. Go to Dreamforce and see for yourself! Customers are RABID for this platform, they love it. It feels
5.0
Solutions Engineer | Chicago, IL | Jan 18, 2022
Great leadership & culture. Fast paced work environment.
In the past five years here, I've made several observations: I am surrounded by brilliant and hard working people and it feels great to be supported in various work streams that require cross-departmental teaming. Comp plans encourage better teaming among the SE community. This also ensures everyone is elevating their game with support from one another. Salesforce still has a start up feel with a fast-paced environment compared with other software companies of similar size. As the product line expands through new product releases and acquisitions, some job roles have increasing responsibilities for knowing more with each year. This can feel a bit overwhelming at times. There are plenty of trainings available. It just can feel like 'too much' at times. You must prioritize and manage your time & energy. The initial 6 months of onboarding can feel overwhelming. Some thrive and some don't - it takes a bit of patience to fully adapt. Salesforce provided me an opportunity for more personal growth after 3 years by supporting my desire for an internal transfer. I take pride in working within a company culture that inspires diversity and inclusion. Salesforce provides many education opportunities for employees to learn about unconscious bias as well as opportunities to get involved and continue learning with equality groups. The intent is there for everyone to have a voice & equal opportunity. Taking time out to volunteer and rest for personal wellness with PTO is highly encourage
ProsBenefits, culture, compensation, and training opportunities
Consfast-paced, intense onboarding
5.0
Manager | Indianapolis, IN | Aug 27, 2019
The Rumors Are True
I've worked at Salesforce for over 5 years now and all those things you hear are true. I keep waiting for the other shoe to drop but it just never does. I enjoy my daily responsibilities (checking in with the team, collaborating with internal and external customers, bettering myself with available development trainings), my team, going to work in the morning, my leaders, my direct and indirect peers, the perks, the technology, the workspaces, the investment in learning and growing and that I have flexibility. The best part of the job is that as a result, I've become a better human being. It sounds crazy and cheesy and drank-the-koolaid-ish, but I truly am able to be a better parent, member of my family and of the community. That kind of knowledge and engagement is contagious and Salesforce's investment in its employee's well-being by default extends to those around them. My friends and family volunteer more, listen and learn about our community with what I take back to them (i.e. one of our employee groups hosts local expert guests to cover topics like homelessness in our city, eduction, food deserts, climate change, etc.) and engage on a different level in their communities. The hardest part of the job is related to change management. It can be really rough. In the end it always works out and does in fact prevent any kind of boredom, but it's tough getting there sometimes. I've never considered leaving Salesforce through even the toughest days.
ProsBright colleagues open to giving and receiving feedback, amazing unique perks, cool locations, fun opportunities.
ConsChange management, remote leaders/direct reports, limited to no travel depending on role
5.0
Senior Partner | Remote | Mar 7, 2022
Great culture, strong products, excellent career prospects
I have always preferred small companies. I thought in large companies it becomes all about politics and not competence. Salesforce is definitely the exception to the rule. Everyone I worked with - and I've worked with many different teams over my 10-year tenure - was smart, hard-working and considerate. I still recall one meeting where one colleague was rude to another because it was so unusual, and that rude person was soon unemployed. There are so many products and opportunities that the possibilities for advancement and learning new skills are virtually unlimited. Salesforce is a company with principles and values. One of the most important for me was the 1-1-1 model (1% of product, equity and hours are support charitable endeavors). It has many programs, but the most significant for me were matching gifts and 56 hours of paid time off to volunteer. They support diversity and LGBTQ+ rights. This is a company that supported remote work before it became mandatory, and stepped it up during COVID with things like a stipend to enhance your home workspace and daily wellness classes. The support for parents is the best I've ever heard of, including support for adoption, invitro, etc., and paid paternal leave. I am proud to be a former Salesforce employee and feel it is a shining example of how to create a vibrant, helpful, kind culture.
5.0
Contributor | Bellevue, WA | Apr 9, 2018
Up and coming in Bellevue
Beautiful downtown Bellevue office. Salesforce touts itself as one of the best companies to work for, there are many employee perks. Fitness monthly benefit, good health insurance, most teams have bonuses (but watch out, sometimes its incredibly hard to meet your bonus), gym in building, free company swag, reimbursements for things like BOSE headphones, etc. Teams are a bit disconnected, largely because there are a large amount of remote workers across the country. Hardest part of the job was having a new manager every 2-4 months and never meeting that manager in person. Expect to use online chat a lot (google hangouts) and almost never log off. There are many extra bureaucratic hoops you will be expected to jump through, many online trainings to complete. There is a lot of red tape and bs. The culture is the hawaiian "ohana" which means family, but it can be a little much. Look up Ohana Salesforce songs on Youtube to understand. The cons are that there are limited career progression options, especially in the Bellevue Hub. There is a lot of "throwing people under the bus". Hard to trust people, even though Salesforce says their #1 value is trust.
Pros"#1 workplace" according to Forbes, Zen Bellevue office, free snacks, many employee perks
ConsManagement, competitive culture, make yourself look good by making others look bad
4.0
Software Engineer | Indianapolis, IN | Oct 14, 2020
Great Company, Values, Business Model. Fragmented Management.
My time at Salesforce (Indianapolis, Marketing Cloud) was interesting to say the least. I came onto a team that previously had a long rep sheet of attrition. With all the attrition, comes a lot of lost "tribal knowledge", which makes it more difficult for a developer to figure things out. During the 2 years of working with the team I was on, my work was focused on fixing bugs and keeping the system afloat for a particular product. The customer use and adoption of the product grew significantly while the team members and management became more fragmented. A team of 8 engineers quickly became a team of 3 in the span of 6 months. As one of the 3 remaining, we were expected to keep up the work volume with less head count. It quickly became a big stress ball and I made my exit from the company. Management is spread too thin across teams and becomes disassociated with what is actually happening on the ground level. Said management has pressure from higher up, which trickles down to the teams. Salesforce as a company is amazing. I can't praise them enough. There are just some issues in some of the Marketing Cloud teams.
ProsSnacks, Barista Bar, tech reimbursement, work from home, flexible time, too many to list
Consmanagement pressure, work life balance, release schedule, always on call
2.0
Project Manager | New York, NY | Aug 19, 2019
Growing Tech Company Becoming More Political And Less Fun
Salesforce is changing. Some things for the good like the amazing office spaces, especially in hub cities where there is a "Tower" building. The views, environment, as well as amenities on those top floors and throughout the building is very good by any standard. Cleary revenue is growing, and lots of new acquisitions expanding the footprint, making the company seem like an innovator. However Salesforce is also incorporating all the worst things about a big company. Everyone is becoming selfish, promoting their own things, undermining other people's initiatives, promoting employees they like or who have worked with them before as opposed to anything resembling merit, and layers and layers of bureaucracy to get anything done. The worst manifestation of it is the 3-tier system of employees at the company. Small group of favorites (10%), 40% larger group of general employees who are no different in quality or ambition than any other company, and 40% of people who are actively pushed down. The remaining 10% are brand new so not yet in group or another. In summary if you like big companies with some perks, work at Salesforce. If you actually believe most of what Salesforce says matter, go elsewhere as things are only getting worse.
3.0
Support Engineer | Amer, Girona provincia | Oct 6, 2020
Salesforce is Amazing for some, but Support is a nightmare for most
This is by far the best job I have ever had. Working at Salesforce has changed my life. I love the benefits, the people I work with, and our customers. The work that I do to help customers leverage powerful technology can be very rewarding. Just don't work in Salesforce Support if you have other options. Even with new executives, they still think Salesforce Support is a call center that handles simple requests and their lack of technical acumen is a detriment to customers. There is no formal training for Salesforce Support Engineers on Salesforce Products. The current training is just trailheads over 60 some days to pass 3 certs on their own and the rest we hope they learn on the job with a guide. New Products SOMETIMES have a deep dive walk through, but often we are not trained on new products as they roll out. Their answer going forward to this tribal knowledge gap - caused by a lack of product documentation in many cases - is to hire those with developer backgrounds. It is unclear how a developer background and an updated service console can account for these challenges that are typically solved by formal training, better product documentation, and a rock solid scope based on our already clearly documented terms of service. The outsourced workers, my teammates, have it even worse as they are not treated as equals. They are typically bullied into meeting unreasonable customer and account team expectations with less training or they are fired (losing their signing bonuse
ProsIt is a job that can change your life, It is the best job I have ever had given the concerns, rewarding work, great teammates, teammates that are empathetic to the challenging ramp period
ConsPoor Executive Leadership, Poor hiring practices that lead to burnout, lack of meaningful actions to address cheating, at times - unclear paths to advancement, lack of technical leadership at the executive level, lack of understanding of frontline day to day, no formal training, unrealistic expectations from customers
5.0
Architecte (H/F) | Paris 7e (75) | Jan 21, 2022
Une extraordinaire aventure !
En tant qu'architecte je passe mes journées à accompagner nos prestigieux clients à réussir leurs transformations avec nos solutions. Je challenge leur vision, leurs besoins, leurs idées en terme d'architecture et de conception. Je leur communique nos best practices et les accompagne à atteindre leurs objectifs. Je les fais grandir tout en grandissant en même temps. Tellement de sujets passionnants. La culture interne Salesforce permet de tirer bénéfice de l'expertise de tous les autres employés dans le monde. Il y a une forme d'incroyable intelligence collective qui prend vie. Le management accompagne tout cela avec bienveillance et nous témoigne beaucoup de reconnaissance. Bien évidemment, ce qui est très difficile c'est qu'il nous faut être expert sur de très nombreux sujets. Mais c'est un challenge qui vaut la peine car c'est tellement gratifiant de satisfaire un client tout en grandissant soi-même. Ce que je trouve extrêmement agréable c'est d'apprendre tous les jours auprès de gens qui partage mes valeurs et ma passion pour les technologies. Il règne ici un esprit d'entreprise que je n'avais encore jamais rencontré jusque là.
ProsLa part variable du salaire qui est toujours donnée, Des frais pour véhicule même si l'on vient en bus, Des frais pour le sport, La possibilité d'investir une part de son salaire en actions achetées avec un rabais, Les actions offertes gratuitement, La participation aux bénéfices de l'entreprise, La prime vacances pour partir avec le sourire, le Bonheur !
ConsPas de temps mort ; sur le pont en permanence, Trop peu de temps accordé pour se former ; la vie privé en pâtit

Questions And Answers about Salesforce

How long does it take to get hired from start to finish at Salesforce? What are the steps along the way?
Asked Jun 28, 2016
1 to 3 months depend if there is hiring freeze.
Answered Jul 24, 2019
They hire new interns every Monday, Process is easy, bring your resume and look your best
Answered Aug 11, 2017
Does Salesforce have remote work positions available?
Asked Aug 17, 2017
Yes you can work remotely
Answered Apr 10, 2019
Yes. Remote options for most (or all) offices, and some people just work remotely all the time.
Answered Feb 10, 2018
What is the best part of working at Salesforce?
Asked Oct 29, 2020
Management is caring
Answered May 18, 2022
Culture, technology, happy customers, philanthropic mission
Answered Nov 17, 2020
What questions did they ask during your interview at Salesforce?
Asked Aug 21, 2019
Why Salesforce? How did you get leads?
Answered Mar 17, 2022
Honestly, I do not remember, but I remember talking about my passions in life and what I do and how I will add to the ohana (family) and what 1:1:1 means to me.
Answered Oct 6, 2020
On average, how many hours do you work a day at Salesforce?
Asked Jul 15, 2018
On average I work at least 8 hours a day
Answered Jul 8, 2019
I would work 40 plus overtime
Answered Sep 24, 2018