Southwest Airlines

Working at Southwest Airlines: Company Overview and Reviews

Southwest Airlines
Southwest Airlines
4.3
2232 reviews
Southwest Airlines Ratings
4.3
Average rating of 2232 reviews on Indeed
4.0Work-Life Balance
4.3Pay & Benefits
4.0Job Security & Advancement
3.7Management
4.3Culture
Headquarters
Dallas Texas, United States
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Transport and Freight

Popular jobs at Southwest Airlines

 Average SalarySalary Range
Customer Service Representative
8 salaries reported
$19.83
per hour
$7.25-$39.05
Baggage Handler
4 salaries reported
$17.41
per hour
$7.25-$31.45
Flight Attendant
1 salary reported
$63.13
per hour
$31.55-$94.70
Operations Agent
2 salaries reported
$22.61
per hour
$7.25-$43.80
Senior Software Engineer
12 salaries reported
$133,782
per year
$66,000-$201,000
Salary Satisfaction
70%
Of the employees are satisfied about their pay
Based on 2672 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Southwest Airlines Reviews

Popular JobsCustomer Service RepresentativeBaggage HandlerFlight AttendantOperations AgentSupervisorCustomer Service SupervisorCustomer Support RepresentativeReservation AgentAgentCustomer Relations RepresentativeInternOperations SupervisorOperations AssociateCaptainAdministrative CoordinatorBusiness AnalystCustomer Service ManagerProject ManagerAdministrative AssistantContractorManagerRecruiterStation ManagerAdministratorAircraft Maintenance TechnicianCargo AgentPilotProduct OwnerTechnicianAnalystBusiness ConsultantSpecialistJava DeveloperOperations InternSales Support RepresentativeSenior Business AnalystSupply Chain SpecialistTicket Sales RepresentativeCleanerCustomer SpecialistData AnalystPayroll AssociateSchedulerSenior Customer Service SupervisorSenior Quality Assurance AnalystAuditorConsultantCustomer AssistantCustomer RepresentativeEngineering InternInstructorMaintenance PersonPassenger Service AgentPayroll SpecialistProgram ManagerRamp LeadSenior AnalystSenior ManagerSenior Project ManagerSenior SchedulerSenior Software EngineerTeam LeaderTechnical Support SpecialistAirport ManagerAnalytics InternAssociate BuyerAutomation EngineerCall Center RepresentativeControllerCorporate RecruiterCrew MemberEmployment CoordinatorEngineerExecutive AssistantFirst OfficerIT Project ManagerInflight Standards ManagerLead TechnicianLearning and Development InternMarketing InternMaterial SpecialistProject AnalystQuality Assurance AnalystQuality Assurance ManagerRelease ManagerReporting AnalystSales RepresentativeSecurity OfficerSenior Business ConsultantSenior Java DeveloperSenior System EngineerSkycapSoftware DeveloperSoftware EngineerSupport AnalystSystem EngineerTechnical LeadAccountantAdministrative SupervisorAir Traffic ControllerAircraft MechanicAirmanAssistant ManagerAttendantAvionics EngineerBenefits AdministratorBilingual Customer Service AssociateBusiness Project ManagerCargo ManagerCommunications InternCompliance OfficerCustomer Care SpecialistCustomer Relations ManagerCustomer Service Team LeadCustomer Service/Sales RepresentativeData Entry ClerkDatabase AdministratorDirector of TechnologyDispatcherEmployee Relations ManagerEngagement SpecialistEnterprise ArchitectFinance AssociateFreight AgentFront End DeveloperGrounds ManagerHuman Resources CoordinatorHuman Resources SpecialistIT AnalystMaintenance TechnicianMarketing ManagerMarketing SpecialistMaterials ManagerOperations CoordinatorOperations ManagerProject CoordinatorProject InternQuality Assurance TesterReservationistRevenue AnalystSAP ConsultantSenior ConsultantSenior Finance AssociateSenior Flight AttendantSenior Network EngineerSenior RecruiterSenior Supply Chain SpecialistService CoordinatorService CrewStructural EngineerTeam SupervisorTechnical WriterTimekeeperAb Initio LeadAbove the WingAccount ManagerAccounting InternAdministration ExecutiveAeronautical EngineerAircraft CleanerAircraft Structural RepairerAirline ReservationsAmbassadorApplication IntegrationAtlanta AirportAustinCsi(Contract)Benefits CoordinatorBenefits ManagerBuilding MaintenanceBus DriverBusiness Administration ApprenticeBuyerCCRCS&S RepresentativeCSA & OPS AgentCall Center ManagerCenter Leader CS&SCenter ManagerCenter Support LeaderChairpersonChecking bagsClaims SpecialistCloud EngineerCommanderCommunications ConsultantCompensation SpecialistComputer Forensic AnalystConfiguration EngineerConfiguration ManagerContract IT PersonContract Project ManagerCoordinatorCrew LeaderCs&sCustomer Advocacy ManagerCustomer Care ManagerCustomer Insights AnalystCybersecurity AnalystData Science InternData ScientistDatabase DeveloperDelivery ManagerDepartment SupervisorDesktop Support TechnicianDevelopment DirectorDevelopment InternDevelopment Operations EngineerDigital MarketerDirector of Financial Planning and AnalysisDirector of OperationsDirector of People & CultureDirector of SecurityDiversity and Inclusion ManagerDocument SpecialistDuty OfficerEjecutivo/a de atención a clientesEmerging Leadership development programEngagement ManagerEquipment TechnicianExecutive Assistant to CEOFLIGHT OFFICERFacilities ManagerFacilities TechnicianField RepresentativeField Service TechnicianField SupervisorField TechnicianFinance InternFinancial AnalystFinancial SpecialistFlight AgentFlight InstructorFloor TechnicianFront Desk ManagerFull Stack DeveloperGeneral Ledger AccountantGeneral ManagerHandlerHelp Desk AnalystHelpdesk ManagerHuman Resources Business PartnerIT Security SpecialistIT SupportIllustratorIndependent ContractorInformation Technology ManagerIntern ManagerIntern Product ManagerInventory AnalystInventory AuditorItJanitorLead AnalystLead MechanicLead OperatorLeasing AgentLiaisonLibrarianLogistics AssociateMailroom ClerkMaintenance CoordinatorMaintenance ManagerMaintenance SupervisorMany rolesMarketerMarketing AnalystMarketing AssistantMaterial PlannerMaterials SupervisorMeteorologistMiddleware AdminMiddleware AdministratorNetwork EngineerOakland, CAOffice AdministratorOffice AssistantOperation AssociateOptimization ManagerOracle DeveloperPHP DeveloperParalegalPayroll AdministratorPayroll CoordinatorPeople DepartmentPlanner/SchedulerPlant EngineerProcess CoachProcessorProduction InternProgram SupervisorProject ConsultantProject Manager/Business AnalystPromoterPromotions InternProperty ManagerProtection SpecialistProvisionProvoPurchaserQuality Control SupervisorRampReceptionistRecording Studio InternRecords SpecialistRegional ManagerRegional Sales ManagerRelease EngineerRepresentativeResearch InternReservation RepresentativeReservation SpecialistRetail Sales Associate IIRetired Southwest Airlines Lifetime RetireeRevenue ManagerRobotic Process AutomationRoute Sales RepresentativeSAP LeadSales LeaderSales ManagerSales/Marketing AssistantSalesForce AdministratorScheduling CoordinatorSecurity CoordinatorSecurity GuardSenior Aircraft LibriranSenior ArchitectSenior BuyerSenior Computer TechnicianSenior Contract RecruiterSenior CoordinatorSenior Corporate RecruiterSenior Data AnalystSenior Database AdministratorSenior DeveloperSenior Executive AssistantSenior Field TechnicianSenior Financial AnalystSenior IT AnalystSenior IT SpecialistSenior Learning and Development ConsultantSenior Maintenance TechSenior Marketing AnalystSenior PlannerSenior Program ManagerSenior RepresentativeSenior Safety SpecialistSenior Sales LeaderSenior Sales SpecialistSenior Security ConsultantSenior Service TechnicianSenior Software Test EngineerSenior Systems AnalystSenior Team LeaderService ClerkService Delivery ManagerService TechnicianSharepoint ConsultantShipping and Receiving ClerkSocial Media ManagerSource of SupportSouthwest Airline Booking NumberSouthwest Airlines is of my clients.Staff AccountantStaffing SupervisorStation AdministrationStewardessStocking AssociateStore ClerkStore ManagerStudent InternSupply Chain AnalystSystems ConsultantTEMP. ASSIGNMENTTax AccountantTax InternTeam CaptainTechnical AnalystTechnical ConsultantTechnical ManagerTechnical RecruiterTechnical SpecialistTechnical SupportTechnical Support AnalystTechnology AnalystTechnology ConsultantTechnology LeaderTest LeadTest TechnicianTesterTrainerTraining CoordinatorTraining DeveloperTraining ManagerTraining SpecialistTravel ConsultantWarehouse LeadWindows Server EngineerWorkday HCM Analystdon't want one with those salariesramper
All LocationsAddis, LAAkron, OHAlameda, CAAlbany, NYAlbuquerque, NMAmarillo, TXArlington, VAAtlanta, GAAustin, TXBaltimore, MDBarajas-Madrid, Madrid provinciaBengaluru, KarnatakaBoise, IDBoston, MABuffalo, NYBurBurbank, CACamp Pendleton, CACarolina, PRCarrollton, GACharleston, SCChennai, Tamil NaduChicago, ILCicero, ILCincinnati, OHCleveland, OHCollege Park, GACollin County, TXColumbus, OHDallas, TXDallas-Fort Worth, TXDayton, OHDenver, CODes Moines, IADetroit, MIDulles, VADurham, NCEast Boston, MAEl Paso, TXEverett, WAFarmington, CTFlushing, NYFort Lauderdale, FLFort Myers, FLFort Worth, TXGainesville, FLGlen Burnie, MDGrand Prairie, TXGrand Rapids, MIGreer, SCHanover, MDHarlingen, TXHayward, CAHerndon, VAHollywood, FLHouston, TXHyderabad, TelanganaIndianapolis, INIrving, TXIslip, NYJackson, MSJacksonville, FLJamaica, NYJenkins, KYJessup, MDKansas City, MOKenner, LALaGuardia Airport, NYLas Vegas, NVLinthicum, MDLittle Rock, ARLondon, OHLong Beach, CALos Angeles, CALouisville, KYLubbock, TXManchester, NHMany, LAMarshall, TXMemphis, TNMidland, TXMilwaukee, WIMinneapolis, MNMorrisville, NCNashville, TNNew Orleans, LANew York, NYNewark, NJNorfolk, VANorth Little Rock, AROak, NEOakland, CAOklahoma City, OKOmaha, NEOntario, CAOrlando, FLPanama City Beach, FLPanama City, FLPensacola, FLPeoria, AZPhiladelphia, PAPhoenix, AZPittsburgh, PAPortland, ORProvidence, RIPuerto Vallarta, Jal.Queens, NYRaleigh, NCRaleigh-Durham, NCReno, NVReston, VARichmond, VARiverdale, GARomulus, MIRonkonkoma, NYSacramento, CASalt Lake City, UTSan Antonio, TXSan Diego, CASan Francisco Bay Area, CASan Francisco, CASan Jose, CASan Juan, PRSan Ramon, CASanta Ana, CASavannah, GASeaTac, WASeattle, WASouthwest, PASparks, NVSpokane, WASt. Louis, MOSão José dos Campos, SPTampa, FLThe Woodlands, TXTucson, AZTulsa, OKUnited StatesWarwick, RIWashington, DCWest Palm Beach, FLWindsor Locks, CT

Overall Reviews at Southwest Airlines

5.0
Passenger Service Agent | Baltimore, MD | Dec 28, 2019
Productive and positive workplace.
I was working under contract with prospect Airport Services and I really enjoyed what I did do commit to a stable workplace until a physical disabillity caused me to resign.
5.0
Baggage Handler | Boston Logan International Airport, MA | Dec 26, 2019
good atmosphere
most friendly customer services oriented career mind employees I have worked with at the airport. would work there again if the need arose. dedicated bunch..
Prosfriendly environment
Conssometimes monotaneous
5.0
Project Manager/Business Analyst | Dallas, TX | Mar 24, 2020
Productive and wonderful culture
One of the best companies to work for. Work Culture is excellent and so are the employees. Work and home balance. Environment is friendly and people care for each other.
4.0
Director of Financial Planning and Analysis | Dallas, TX | Aug 16, 2020
such a fun place to work
Great place to work where your co-workers and managers really care about you on a personal level. Always a fun event going on celebrating people and company's success and history.
5.0
Operations Associate | Dallas, TX | Mar 11, 2020
Great place to work
Southwest is a great company that takes great care of it's People by offering great benefits and a stellar 401k match. It's a great place to be especially if you have a family, work life balance is really great.
3.0
Program Manager | Dallas, TX | Jan 28, 2020
Great finiancial benefits if you don't mind meager managers and a lack of opportunity
Southwest has an amazing culture and amazing benefits if that's what you are looking for. Your overall pay is less, but is a result of the benefits and perks. While the culture is amazing and almost cult-like, departmental management leaves a lot to be desired. Sadly, it is very much a 'good-old boy' system and is not open to catching up with the times. There is zero flexibility when it comes to work/life balance and work from home was erased before it even started. Also, vacation is accrued at a snails pace and don't expect to get more than a week off per year until you've been at the company at least 5 years.
Prosamazing culture, flight benefits, amazing benefits and profit sharing
Consno work from home, very little work life balance, union (not employee) oriented, slow to adapt to changing markets
4.0
Customer Service Representative | Chicago, IL | Dec 13, 2020
Great culture company
Southwest Airlines is an amazing company to work for they offer flexibility with your schedule by allowing trading and giving away shifts but it also comes with mandatory overtime.
3.0
Librarian | Dallas, TX | Nov 22, 2019
Fun, culture rich, however not a dynamic company.
Fun company to work for, full of diversity and culturally rich, however culture is a double edged sword. As a consequence change and adoption of change is a slow hampered with meetings for inclusion and decisions.
5.0
Flight Attendant | Dallas, TX | Oct 3, 2019
Great Experience
I wouldn't change a thing I loved working at Southwest Airlines. I learned so much from working in Reservations. I worked on the Ticket Counter for 2 years and then a Flight Attendant for 8 years.
4.0
Planner/Scheduler | Dallas, TX | Jan 31, 2020
Busy fast-paced environment.
Company overall is excellent - I was in a contract position and was treated very well with all employees and management alike. The hours were long yet rewarding.

Questions And Answers about Southwest Airlines

I'm 52years old and my whole life I wanted to work for an airline company. I was wondering if being as old as I am, that my age might pose a problem with being able to work in some of your companies departments?
Asked Dec 24, 2016
You will do great. Your age don't matter. But ur professiona, patience, urgencyl and smile does. GOOD LUCK !
Answered Mar 30, 2019
....it's the perfect age for the American Airlines ramp crew in ST.LOUIS....they don't hire anyone under the age of 50
Answered Feb 4, 2019
If you were in charge, what would you do to make Southwest Airlines a better place to work?
Asked Nov 10, 2019
Make some changes to the attendance policy
Answered Oct 5, 2020
Being able to commute to work better
Answered Sep 4, 2020
How long does a background check take? Before they move you forward with the drug testing / finger printing.
Asked Jul 6, 2016
3 months. 1st int oct 4 2nd fto f ot 14 then offer dec 3. Starteed Jan 13
Answered Feb 22, 2020
The Year, I was Hired... Over 50,000 Applications were taken. The First Round of Interviews Left About 35,000. The Second Round Left About 24,000. Third Round Left About 9,000. Total Hired that Year..... 498 People.
Answered Dec 17, 2019
What is the best part of working at Southwest Airlines?
Asked Dec 5, 2019
Your co workers
Answered Oct 5, 2020
Being able to change my schedule when needed
Answered Sep 4, 2020
Do you have to work full time to fly for free. And do southwest offer part time
Asked Jul 4, 2017
Yes there is part time!
Answered Mar 3, 2019
Fly free after hiring. After 10 years you may retire with lifetime flight benefits!
Answered Nov 24, 2018