Either be the manager's best friend, silently take her abuse, or speak up and get fired.
I'll get this one out of the way since it's the biggest issue. The Cafe Manager is a narcissist who refuses to work with anyone who isn't her friend. Her friends get 40 hours every week regardless of performance. She always works first shift and she never works a shift without one or two of her friends with her. When she works, you might have five people working but the next shift will be severely understaffed and if it isn't understaffed, it is swamped with work that first shift simply did not do. Why didn't they do it? Because the manager and her friends are more concerned with spending an hour or two just Christmas shopping, talking on phones, and BS-ing to each other about personal stuff. If second shift doesn't get first shift's work and its own done by the start of the third shift? Second shift gets written up because "you didn't do your job... No excuses!".
If you have an issue with how she does things, expect her to go out of her way to belittle you and show you "who's boss". For example, there was an employee who had an issue with her giving them 10 hours every week. They felt it was unfair because 6 people were getting 40 hours with the rest getting a 20-25. The excuse they were given was that there's "not enough hours" to give them, which they felt was an insult to their intelligence. They try to talk to her about this and she cuts them off to tell them that it's "ridiculous" that she's even bothering to talk to them about this, that they don't know
ProsDecent wage, especially for a job relatively close to Connellsville.
ConsEmployees are considered disposable, extreme favoritism, immature/unprofessional management
A job and a company that has so much potential but falls short due to lack of structure
I worked for speedway for about three days. I did not leave because I hated the job. I left because I got another job offer that suited my needs better. Let me start at the top. I applied online. I got a call from their recruitment center asking me to come in for an interview. I applied for the position of full time Shift Supervisor. After the interview I was offered the position of part time customer service representative. After thinking about it I explained to them that taking a part time job with a schedule that could have me work early morning, afternoon, evening and overnight would make it difficult almost impossible to find another part time job without a consistent schedule. They turned around and offered me the customer service position with full time hours and benefits. I took the offer. I started at the store and on the first day the manager could not get me to log into their training websites to watch their videos. After calling help desk we all eventually found out that it was a processing error that would take at least 24 hours to solve. Try again the following morning. The store manager was about to send me home. Another manager suggested that they could take me around the store and show me around the store and have me help in some area's. I did that. It was fine. The manager who took me around was great. Nice and very helpful. As was the store manager. Second day I finally started training videos. I took a break from training to go up front and see how things
Proseasy, nice management
Consshifts all over the place, inconsistent training, employee's that do not follow company police
I was unhappy about the bait-and-switch shenanigans. I applied to work at a store that was close to me and small. It wasn't until halfway through the interview that the recruiter told me I could only have a job at a much bigger, more hectic store that was further way. I was told that I would work three specific days per week, and that went out the window right off the bat, my schedule was always random in days, times and total hours per week. I was told that I would be a food prep which I agreed to because I have social anxiety. Three days into the job they made me into a cashier, which I just struggled through to the best of my ability. The recruiter also boasted about the bonus program, but I soon discovered that the bonus is almost impossible to earn, so it may as well not even exist.
Still, I tried my best, but it was just all-around awful. We worked 8+ hours per shift with no break, constantly moving, and the company doesn't even provide water to drink, if you want a drink of water and don't have your own from home, you have to pay for a cup - even though cups get thrown away all the time because customers leave them everywhere. They didn't even provide a place for us to put our coats, we had to leave them on a dirty floor. As a cashier there is a long list of things you have to do that basically involves stocking/cleaning the entire inside/outside of the store, but there is almost never time to get it all done because myself and coworker were constantly stuck on the
ProsI was lucky in that I had good store managers
ConsUnderstaffed, No Breaks, Hectic and Stressful Environment, No Appreciation for Employees
A typical day at work includes more emphasis on inventory and management than what should be directed toward customers. Focus will be on counting inventory, stocking, ordering, managing a team, scheduling, financials, and multitasking. A typical shift for a store manager is 5am-3pm, and often late days, and covering shifts. Since we are allotted a minuscule amount of labor hours per week, every shift counts, and a call-out throws someone into overtime.
I learned how to balance many tasks at one while being aware of my surroundings at all time. I also learned a great deal about systems to manage a business and inventory. However, I did learn my maximum stress tolerance as well.
Management is hit or miss. If you're not a store manager, your work environment depends directly on your manager. However, as a store manager, I was fortunate enough to have a supportive and driven District Manager. The down side is that nothing is ever enough for this company, especially for Regional Management and above. You could work as hard as you can and accomplish so much during a week, and could be beaten down during a store visit from an inspector or a superior telling you many aspects that are wrong with your store. It is rare to receive a "good job," or "keep up the good work." It is always, "fix this" or "you'll fail inspection if you don't correct this."
The workplace culture as a store manager on a daily basis is set by you. Therefore, I try to create a comfortable and relaxed
ProsLots of experience and exposure to running a business
ConsMental health suffers, no recognition, never able to exceed expectations.
When I worked at Speedway, I learned one valuable lesson: I should NEVER work at a gas station.
1. It's not realistic to think that you could make ends meet when you are taking home $130 per week. Or less. Yes, I made more at times, but I could only expect 15 to 20 hours per week. Only doable if you have someone else who is helping you out (i.e. a boyfriend/girlfriend, a spouse or any other member of your household who has a full-time job).
2. In any job interview from here on out, I will ask about breaks. If I am told that we.don't get breaks, I will immediately leave the interview. While it is not law, it is still inhumane. You cannot expect somebody to be productive when they're not being treated like human beings.
3. On top of not getting any breaks, I've had to work a 20 hour shift one day. Any decent company would not let that happen. I barely got the chance to drink water and use the restroom. Never got to eat.
4. No discount. Okay, I don't really have a problem with that. But I would have to pay full price for a cup of water. If anything, water should be free to on-the-clock employees, as you need it to continue working effectively moreso than a full meal. Plus, I'm not so sure that is completely legal.
5. Coworkers and customers are highly dishonest. A customer would make a false complaint about me, saying I was rude when all I did was deny a potentially illegal tobacco sale. A coworker will lie about me when he screwed up big time and I express displeasure with
Prossomewhat flexible hours
Consno breaks, next to minimum wage, may have to work over 16 hours at once, dishonest coworkers, customers trash the store, and a lot more
Customer Service Representative | Indiana | Mar 10, 2013
overworked & underpaid, totally not worth it.
I was part time, they will hire you in at that, and do anything to keep you under 35 hours so they don't have to give you benefits. If you get robbed on the job, and you even have just a penny over the starting amount (3rd shift) or 100 over (days) you will get fired. I was robbed, cut it close to the amount I had, witnessed a shooting, and the only compensation I received was keeping my job. I had a medical emergency following that, and didn't receive squat. I was promised being taken off the over nights, full time, and even a promotion, the managers kept blowing smoke up my rear. Never happened. I had personal issues outside of work that warranted me needing at least 2 of the 3, nope didn't happen. If I wanted to make plans, nope, wouldn't bother because they expect you to stay on call.
If you worked a shift, you were always by yourself, the ECE sheets they give you are stupid, and what they expect of you is unreal. On top of taking care of customers, you were expected to take care of that sheet for your shift. If the day shifts didn't do anything, it all fell to 3rd shift. Management was okay, they would try to accommodate any requests you had, unless it was hours (due to corporate thinking a store can be successfully ran with 200 some odd hours), advancement, or even wanting something as simple as health benefits. If you're there a year & part time, don't count on anything more than a lunchbox.
I know a few people who worked for the company, one was robbed & then fired,
Prosthe people you meet daily, some of the co-workers.
Consno breaks, no benefits, no discounts, no free items, were forbidden from any contests or guarantees, the dedication you're expected to give for next to nothing in return, hired in at minimum wage, no chance of advancement.
Pay is great, overall working environment and amount of hours are Rough
Speedways pay & benefits are wonderful considering the type of company. The amount of work you put into it, is barely worth it though. A manager rarely has family life. Most of my time is spent working 6 to 7 days per week 10hrs to sometimes 13 or more hours a shift. There are no breaks to sit and eat, if you do find the time to eat you do it standing while multitasking a certain job task or rush and jump to catch up a line at the counter. It doesn't stop , you are constantly going through a whole shift. The amount of task/duties required per employee is rough , so imagine managements load. If you can't stand for a very long time, walk a lot, and handle multiple task all while no real breaks, in an 8 hr or more period of time this isnt the job for you. I believe this is why so many employees quit. On top of these things to receive your bonus monthly you must sell a certain amount of candy off your selling point rack, and be signing customers up for rewards. And none of this is worth it if your managment team isn't a good one. The entire store must work as a team always or drama will ruin the entire store, and that is a huge problem with overworked management getting stressed due to lack of time away/breaks. The company is very strict and oriented on exactly how they want things ran , if it isnt they know! So if you don't like following rules and can't manage task and stress , this isnt the job for you. Every team member is expected to have company uniform shirt on , the mand
From the beginning I was a FT lead CSR, my original manager never scheduled me for the full time hours I was supposed to be guaranteed because I couldn’t work overnights. I ended up transferring and ended up in a small store with barely anything to do, and always one person per shift (makes you go a bit stir crazy) except for the morning shift that the manager used the extra person to never actually be in the store himself (always somewhere else dealing with personal
issues on company time) but I did my best work anyways. Later, when new people began, I had noticed that I was getting paid less than a male PT (management scheduled him for FT every week regardless) cashier just because the manager new him from an old job, and I had already been working there eight months. Another worker constantly stole at least 10 hours a week (about $150 extra bucks in her paycheck) and was NEVER reprimanded for any of them, while I got in trouble for scanning my Speedy Reward Card a few extra times to literally get the points to buy food that I could not afford because of how little I made and everything else I had to pay for (bills mainly). Seeing that there was only one person per shift, I had to lock the entire store if I needed to use the bathroom (which was only one bathroom for both the public and employees), leaving any customers there waiting for there gas. If I was not back before two minutes passed there transaction would clear and the pumps would freeze so nobody could use the pu
This is without doubt the most stressful company I have worked for yet. There is zero work/life balance. As a GM you will work minimum 10 hour days (required), but average 11-12 a day. And there are no breaks, you will never sit down and you go 100 mph all day every day. When I get home at night I'm exhausted and still dealing with work on phone. Days off you will deal with work. Inspections will happen on your days off, giving you stress you don't need on your off days. There is no work/like balance at Speedway.
Authorized hours for store has been reduced by 25% from a year ago. But somehow we are to do more with less. It is difficult for me to get off of register due to lack of hours. Customer service is just about all we can do now, and that is a struggle. All the other hundreds of things that need to be done in store take a back seat and don't get done in time for inspection or visits from corporate.
Speedway is trying to change the mentality (that is already ingrained in us) that we are not to focus on getting ready for inspections. But all we think about is getting ready for inspection. Speedway tells us not to stress about inspections, but then gives us warnings when we fail. So how is the mentality going to change when you officially write us up for failing? The inspection process is a joke. It is largely predetermined by the inspectors based on previous inspections and favoritism. They will deny it exists, but it does.
You are hired thinking
Prosbenefits are good, co-workers
Cons50 hours minimum required, no breaks, store authorized hours are a joke meaning you don't get off register, inspections are inconsistent, bonus structure is very complex and confusing, pushing candy customers are tired of and don't want
A day at work, I would first sign in then let the person that is working go have a 10 minute break. Then sign into my register that i would be working with, then proceed to get the cash register out of the safe. I would then start helping customers with anything they needed when slow I would check the store restroom, coffee, coolers, stockroom, and the outside garbage's and parking lot. I would Check with the manager to make sure there wasn't anything wrong with what i had done the night before if so i would correct my mistake.
I learned that Hess Express is the most cleaned organized and professional convince store i have ever walked in. I give this job 4 stars because there was a problem with a few of the people who were hired that were not doing there job as directed. The rest of the store was great.
Management of the store was great my manager was always there to help if needed. All products that needed to be ordered were ordered on time and made accurate of what would sell and what would not. The displays in the store were noticeable, cleaned and properly put to make the store look great. The manager was a hard worker and did all he could to get the job done he was polite, gene-rise, kind, and on time. All and all the management was fantastic and I would work there again if I could.
My co-workers were a lot of fun and great to get along with they new when to make a joke and when it was the right time to be series. I loved almost all the people I worked with there were
Prosgreat work environment.
Consscheduling my hours
Questions And Answers about Speedway LLC
What is the best part of working at Speedway LLC?
Asked Dec 4, 2019
Being able to tell rude customers there's other gas stations
Answered Jul 3, 2022
The best part of working is hours
Answered Jul 1, 2022
If you were in charge, what would you do to make Speedway LLC a better place to work?
Asked Feb 14, 2018
I would send in a undercover " boss" into each store as a new hire for two weeks , and that's how you would fix the problem!!
Answered Sep 20, 2021
Pay better for work that is expected and done. Take care of those that take care of you. The $.25 raises for a years worth of work don't fit for employees that keep your doors open. Especially managers.
Answered May 19, 2021
How are the working hours at Speedway LLC?
Asked Feb 25, 2016
Fuel Drivers get fired or quit. We are so short staffed because of extreme Disciplinary Policies, that, management is mandating extra work days to fill the void from the ones still working there.
Answered Apr 13, 2021
Varies wildly by store and position. Management is on call 24 hours a day. Stores do not close for call offs, and depending on the staffing in your area this could be a job killer. Employees who pick up shifts will quickly be in demand and have no problem reaching full-time status and picking up OT.
Answered Mar 21, 2021
What would you suggest Speedway LLC management do to prevent others from leaving?
Asked Mar 16, 2017
Increase pay rate. People can't live on $9.00 an hour
Answered Mar 6, 2021
Have competent upper management and managers that aren’t lazy. Favoritism is also a huge thing.
Answered Oct 24, 2020
What is a typical day like for you at Speedway LLC?
Asked Mar 15, 2020
My location is in a bad part of town. Third shift has to lock the beer cave as soon as they come in and customers have to request the associate get the beer that they choose and bring it up to the register customers can no longer touch it