Came to SportClips hoping the new environment would be good for me. Was sort of looking for a fresh start for the new life I was building for myself.
The first month was great. But as soon as I was not considered “brand new”, I immediately sensed a change in the attitude from management.
As friendly as she insisted she was, she was completely unapproachable and I was nervous to bring up any issues, needs, or requests.
I was hoping to be in management, which is where I thrive. I like being a leader of sorts. Unfortunately, i was not taken seriously enough to be considered and was hired as a stylist.
Less than a week after I started working there, there was some light bullying from one stylist, which I was able to handle until the girl bullying me was promoted into the assistant manager position. Said person also had to have help giving haircuts, so I (as well as other stylists) was baffled as to how in any way she got any sort of promotion.
This company is definitely all about numbers. No matter what they say about them “caring” about the stylists... it’s a lie. They don’t care about you as a human being. You’re a dollar sign. God forbid you have any sort of life outside the salon, mental illness, disability, etc.
Even though they are all about numbers (which is understandable since it’s a corporate company) I was constantly told that my numbers were not where they needed to be. Even though almost no one else’s numbers were better than mine. We all had improvements needi
ProsExcellent clientele, location, great discounts
ConsPoor management, no opportunity to grow, break issues, no job security
I won’t get into the issues we have within our own store because those don’t always reflect the company itself. Each store will have its own flow based on franchise owner and management so I’m basing my review on the company itself in hopes it helps future stylists or possibly helps sportclips corporate to realize they are slowly ruining stylists love of the job.
1. Pay- it’s wonderful to receive base pay but do away with commission and just pay a higher base pay, unless you’re going to offer achievable commission. Having to hit so many specific numbers to even obtain commission is extremely difficult depending on where you work and also whether your short staffed or not. We have a few stylists who have amazing numbers but still don’t commission and it’s honestly extremely discouraging.
2. Taking clients until 5 after closing. This in itself is a joke. We have set hours for a reason and we should follow those so that clients get in the habit of not waiting until closing time to come in and we should be aloud to say “hey unfortunately this evening we’re all filled up”. This is why: If you work in a store that’s short staffed and you work 9-10 hour shifts regularly (11-8, 9-6, 10-7) to ensure you have enough coverage to even keep the doors open, you are exhausted by closing time. If you have two stylists who are closing and at 7pm they have 6 people on the list that is already putting them there until possibly 8-8:30 depending on the haircut & if they want MVPs or poss
ProsWalk in traffic, base pay, good tips, nice clients
ConsShort staffed, commission issues, too many ridiculous rules
I spent 17 years affiliated with Sport Clips. In the beginning it was just what I’d hoped for. Men’s cuts, fast paced but not overworked. It was new and exciting. The uniforms were comfy, and though not fashion forward, they weren’t terrible. Pay was good and commission goals were attainable. Then things changed. More and more and more stores started opening. Franchise owners (Team Leaders) were buying up stores by the dozens. At one point I worked for a TL that had over 40 stores. Any idea how to maintain 40+ stores? You don’t. They fall apart!!! Chairs break, sinks that don’t work. Light fixtures literally hanging from the wiring. Chipped paint, faulty outlets. Vacuum systems that don’t work, and god forbid you bring a broom to the cutting floor during business hours. I can’t even begin to tell you how many times the heat and air have failed.
Now to staffing. Staffing 40+ stores with quality people. IMPOSSIBLE!!! You really don’t even need an interview. It’s all for show. If you’re a warm body you got a job with SC. You can be tardy all the time, call off, be insubordinate, bottom of the barrel, not know how to it hair..... anything goes really cause with all those stores it doesn’t matter. They need people to cut even if the cuts are terrible. That’s all that really matters. Stylists get shuffled from store to store to store. And if there isn’t enough staff (which is always) then you’re expected to simply work alone. Your safety and well being is often irrelevant.
I worked at 3 diff. sportclip stores. The 1st owner I worked for had a drug problem, dated someone in the corporate & created all kinds of Drama, plus hired people with no state license. The 2nd owner asked all of the staff to go to a strip club at one of his business functions. His manager he had allowed drama to go on in the store. This manager is the Manager of Newnan,Ga. Don't work at the newnan store. You've got stylists that date the clients, customers come in through the back door, the manager hiring drug users, The manager allows theft in the store by an employee she tries to protects because she feels like she needs to help her. In other words the Manager has become that employee's God. The manager of Newnan allows the customers to disrespect the store & stylists. The last 1 was in Holcomb Bridge, The Assistant manager pulled reports & told who got fired & why to new hires, talked about the owners & their drama, plus you had an employee that acted like she was management but was the most deceitful. An employee there taped the manager & assistant manager's conversation on her phone & played for me & the other assistant manager. Stylist at this store would engage in gossiping about each other to each other. There was no confidentiality at all. The manager at this store has low self esteem & two faced, plus a little racist. The owners at the time of this store had a lot of baby mama drama & the managers at this store didn't mind telling their business. Over all the Corp
ConsEverything: Low Pay, Mistreatment of Stylists, Drama, & more
I love this company it is AMAZING is sooooo many different ways. I can go on and on and on !!! With any job of course you will have ups and downs but this is the ONLY job I have actually stayed at. I advanced in the company quick to a Manager and now I manage 2 stores. The owners I have, have great contest like NFL tickets in suites and Beach house Vacations !!! Huddle is great is an all expense paid trip for managers to connect with other managers and have fun and learn new things to bring back to the store once a year. It's like a refresher to keep you motivated. Our owner has 32 stores and growing so we have the opportunity for stylist to advance fast. They have the highest pay and it's up to us how much money we can make and it motivates us all to do better because all we do now is constantly monitor our numbers because we want to make the top-tier pay ! They say when you love what you do you NEVER work a day in your life. The clients are great our Area Coach is great !!! We love what we do and love coming to work because it is fun ! Sports on TV !!!! I love love love Sport Clips and look forward to many more years to come. I love that we have so many stores in our area so we can get advice from our sister stores on what works best for them so we can improve. Also having so many stores you get help when needed. I told you I can go on and on. Oh and the part I love the most is that we actually get to meet our founder. When we go to Huddle he actually takes time out to take
Made great money like advertised but that is also pumping out 20+ clients a day, not health care, coworkers were awesome and amazing, has a very high turn over rate, The management and ownership were the main reason i left, management and ownership never fixed any internal issues that were happening, like with medical or scheduling, and when brought up you are degraded and told its your fault, They really like to have stylist who enjoy partaking in drinking 21+ beverages while in work meetings!! Or after work(for serious cleaning before success checks), I worked there for a while previous management was amazing when they left everything turned south, new management is never there does not take responsibility, and bullies her staff into either covering shifts or feeling bad when life happens and have to take a day off or change the schedule, The owner is a hot head that takes their aggression out by yelling at workers, and the management for small things, and if your ever called into a meeting with them be prepared to be degraded and treated like a 2 year old for having feelings and when you do end up explaining why u did not bring things up or say this is all new they dont listen and act as if you did not explain it to them very clearly, as well as they are only money hungry with the pandemic going on they dont care if u get sick they want you to work like normal, or pump the same amount of people out like before the pandemic happened. Beginning of working there it was awesom
Prosgreat coworkers, awesome clients, awesome pay
Conshorrible management, terrible owner, overworked, no healthcare or 401k or sick leave
Let me start by saying that I loved my job. I loved the routine/structure, clients, and pay!
However, the management is abysmal. I have never worked for someone so hostile towards their employees. The manager does not care about the wellbeing of her employees. She utilizes her position to her benefit—giving herself the weekends off consistently, even when the other employees have begged her to give them a weekend day off maybe once a month. And it wasn’t even me who ever asked.
I caught my manager lying to my face three different times. I have heard my manager treat my fellow employee with discrimination and bias, repeatedly.
The manager is best friends with her boss. Of course, this is a situation that does not do anything to help employees when they’re having trouble. When I came to her to explain the situation, her response was that, it wasn’t the first time. But instead of considering that it’s a repeating occurrence due to the management, it must be that the stylists are no good, right?
I begged for a ten minute break once during my 8 hour shifts. She acted like a 10 minute break severely impacted the way the business was run.
There is no such thing as an HR department in this franchise. Forget talking to the owner—they don’t care about what they’d call “drama”—as long as they’re making money, who cares.
Long story short, the manager at the location I worked at does whatever she can to keep her own position safe and easy. The store has a high turnover rate and she chas
ProsClients are great! hair cutting structure is very good.
ConsNo such thing as HR, no support, hostile management.
This is a "chop shop". Be prepared to NEVER take breaks. The store I worked at didn't allow breaks longer than 3-5 min. You were bullied by upper management to cut, cut, cut because management doesn't take breaks, why should you? Management was very passive aggressive towards staff and displayed a lot of entitlement based on their seniority. There was a severe lack of training with products, rules, regulations, and the Point Of Sales system. It seemed as if they were afraid that if you got trained enough or did better than management their jobs would be threatened. There is no room for advancement. They hire you for a store that needs you and if you want to manage be prepared to have to play the corporate politics game in order to even get looked at for the job plus commute farther than you signed up for. They were always short staffed the time that I worked there. They Could not keep new hires, and tenured staff that weren't managers would leave because after multiple times asking for a raise the owner's would say that your tips and commission are your raise. When I started working for this company a few years ago I made good money. I made about $21-$25/hr with commission and credit card tips. The base was $13/ hour. A couple months ago they changed the commission structure and gave everyone a dollar raise. That ended up being a distraction. The base is $14/hr present day, but it's harder to commission. Before I left I averaged about $19-$23/hr with commission and tips. I ha
Management almost always in a bad mood.
Assistant Mgr eats at her station and the front desk. Complains all day about how she is only supposed to be scheduled every other weekend and she’d rather work as a dog groomer than with people. Has a side salon as well but stylist can’t work at any other salon.
Stays in office as much as possible playing games on phone.
Manager complains all the time about how she’s not going to let this job come between her and her new girlfriend.
Manager is really nice the first couple of weeks then she is grumpy and gripes about everything. Talk about micromanage!!! Both of them think their to good to do chores. Occasionally they will do a few but only if they have too.
You treat people like trash and your going to get garbage.
Turn over is so high because of this as well as, all SportsClips pay at least 11.00 an hour but this owner and manager drops your pay to 10.00 an hour after 90 days as you should have a clientele built up but due to the atmosphere and management at Roanoak salon people just leave in groups. They will never be able to keep people. The only ones that stay are the inexperienced ones that are practicing on clients hair. Once they get better at haircuts they leave.
All SportsClips also have set goals on sales, services, product sales and time but this store the goal is totally unattainable. YOU WILL NEVER MEET THE REQUIREMENTS TO GET THE BONUS PAY INCREASE.
If you are good enough to be key holder you are supp
Do you just need money or do you want to love your job?
I worked at Sport Clips in OKC for nearly 4 years. I can tell you just about anything you would like to know. It all depends, if you just need money and can deal with anything, go for it, you will make a decent income (for being a hairstylist anyways) but if you want to enjoy your days you will HATE it there. I stayed bc I needed the money and didnt have a choice.
Owners- Extremely involved micromanagers, you are seen as income only.
Travel- the turn over is unreal bc of the environment so they send you to a million diff stores you were not hired to work at and do not give you a choice. I worked in Okc, had to cover for someone in Edmond and in the same day was sent to cover Norman bc they were short staffed.
Breaks- are a joke. You will rarely get to take a break and its even more rare to get to even eat the food you bought, and everyone will be so overworked they will mug you the entire time out of exhaustion.
Scheduling- good luck you will prob get your sched the day before.
Clocking out- also a joke. They "have to" accept people even 5 mins before with 10 waiting so you will almost never leave scheduled and they will ask you to stay even when you have been there all day.
Amount of clients- my busiest day ever I cut 31 haircuts, I literally wanted to die. Yes I made a lot of tips, I was good at my job but I hated my life, never saw my family, was exhausted, good luck needing to sit down and get off of your feet for a minute bc that also is NOT allowed.
Constoo many to list
Questions And Answers about Sport Clips
Do you have to do alot of product pushing? Do you get in trouble if you dont hit certain sale goals?
Asked Jan 2, 2017
You don’t get paid more if u don’t sell. Also management is awful a some locations. They care more about the 5 point play then the haircut you do. Did I mention management is a joke. Also you don’t get a designated station so you have to pack up your expensive equipment everyday and they don’t pay for your clippers you do so they don’t care if that’s not good for them.
Answered Sep 2, 2020
YES. AND YES. The products are also priced higher than online and at large stores so even if you convince somebody to buy something they will likely go buy it elsewhere for cheaper. Having your job hinge on overpriced product that can be purchased for less is absolutely ridiculous. The amount you need to sell is absurd. The things you need to do to ACTUALLY make commission are next to impossible, stylists usually don't make commission, salon owners more money when they try and fall short!
Answered May 15, 2020
What is the best part of working at Sport Clips?
Asked Dec 7, 2019
The relationships I created with my clients
Answered Jun 28, 2022
Answered Jun 26, 2022
How did you feel about telling people you worked at Sport Clips?
Asked Dec 8, 2016
SO embarrassed. Like you work at the fast food of hair salons.
Answered May 15, 2020
Ashamed. Telling people you work there is a dead giveaway that you are working a low level job that pays less than a janitor.
Answered May 15, 2020
What is the work environment and culture like at Sport Clips?
Asked Jul 19, 2016
It’s not good. I’m at a different store now but my last manager was rude and unprofessional. Also I’m quite a bit older than her and she treated me like a child. She was inappropriate in front of customers and guess what she’s still manager.
Answered Sep 2, 2020
It's like slavery, but you don't get living quarters and can't afford rent.
Answered May 15, 2020
How long does it take to get hired from start to finish at Sport Clips? What are the steps along the way?
Asked Jul 19, 2016
Showed up for interview and given a start date. I worked as a salon coordinator until they could put me through the 3 day corp camp training for a week it gave me a chance to learn the computer system, products and get use to the atmosphere as well as coworkers.
Answered Jan 30, 2020
The interview experience can vary from store to store. Usually, there is a phone, technical and in person interview. You can TEXT Sport Clips to 25000 to speak to a local team member and inquire about their process.