Productive work place, poor management, no job secuirity
A typical day at work consists of continuously being on the phone while constantly typing in excel and the company's GVP software. I learned quite of bit of knowledge when it comes to logistics, how many products are shipped across the U.S., Canada, and Mexico, and how rail yards operate. The opportunities to learn more while working here are boundless and some of which you can learn is actually very interesting. Management was very poor, supervisors cared little and knew little about each employee's jobs. The regional manager could not have cared less about whether you had a job or how hard you worked to keep up productivity or whatever reasons you had for your productivity dropping. The hardest part of my job was being tasked with training new employees and keeping my own productivity up at the same part, not to mention the outdated computer hardware this company is given. The box monitors took up half of your desks and 50% of the keyboards or mouses they provided never worked. The hardware within the computer towers themselves were so outdated and old they couldn't keep up with some simple multitasking. The most enjoyable part of the job in my opinion would have had to be the amount of knowledge I gained from working here, the professionalism, and the pay wasn't that bad for what we were doing either, although it could have been better with how much we were required to put up with from management. Last but not least was the mandatory overtime we were all required to perfor
ProsThe opportunity to learn about logistics, the pay wasn't half bad
ConsNo benefits, little to no breaks, poor management, no job stability
This is a temporary agency. They have found me a few temporary assignments
I worked for Cintas (First Aid and Safety Division) full time for six months where I performed several duties:
- Answering all incoming calls for the sales team, service team, warehouse, administrative assistant, and managers.
- Billing and or crediting invoices for two locations, F59 (Nashville) and 377 (Memphis).
- Printing daily invoices for location 377 and mailing them to customers.
- Ran daily reports as well as maintained and distributed location F59’s monthly tracker spreadsheet in regards to their daily amount of revenue.
- Ran daily reports for daily invoice registers for the sales and service rep’s review.
- Reviewed, worked, and updated customer disputes on a daily basis until completion.
- Helped scanning important documents and uploading them in the system for compliance reviews.
- Responsible for filing lost accounts, invoices, delivery tickets, credits and all paperwork in proper locations.
- Maintained COD checks and cash spreadsheets as well as sending all currency received to their proper destinations.
- Supporting and improving A/R percentage results for two locations, F59 and 377 by calling customers for collection of debt.
I also am currently working for Sanders Manufacturing Co. for 4 hours a day, Monday through Thursday. I perform the following duties:
- Pulling and filing files on a daily basis.
- Packaged all outgoing mail samples to clients for shipment.
- Packing all kinds of different samples for tradeshows.
I also worked for
ProsEveryone I have worked with has been very friendly.
ConsI currently work part time, I am looking for full time, They can only provide me with what they have available.
2.0
Administrative Assistant | Monroe, OH | Oct 27, 2014
boring nothing to do all day long
There was nothing to do all day long just transfer phone calls and buzz people in to the building. I did not do anything wrong as fas i know, never browsed the internet or even eat at my desk without asking for permission and I never had a break, except for lunch, I was not allowed to leave my desk even for restroom breaks without asking, I did all of that, I abided by all their rules, I was friendly and always smiling but I was let go before my assignment ended by lying to me that the person I was filling in for was coming back to work and that they were going to call me back to hire me in january and that If i wanted to reference the manager there i could she would give me a good review. I forgot to give them back their badge so I went back next week since i was in the area to give it back and there was another temp in the position. I called staff mark to ask what happened and what i did wrong I was told,"I was not a good fit for the company" but they would not tell me the reason I was let go so I could improve and at the end of the call from staff mark they said I should not go back since it would be awkward for the company. if staff mark or the company had told me in the first place instead of misleading me i would not have gone back anyways. I feel like staff mark has been dishonest with me as well, they should have at least called me to let me know that I was let go because I was not good enough and they should told me the exact reason because me being naive took them a
ProsFree soda
ConsNo breaks, can not leave desk, nothing to do all day
3.0
Customer Service Representative | Chandler, AZ | Dec 17, 2018
Quality Analyst Duties
• Check Predator (trouble) Tickets created by Member Services Representatives to make sure that correct templates are used, supporting screenshots and information documented in Predator Tickets is acceptable before triaging the ticket to either the Account Manager of the respective client, Corporate Triage.
• Acts as liaison with Tivity Health PL AM’s (Prime fitness Location Account Managers) for resolution of issues that members receive when trying to visit a fitness center within the Prime Fitness benefits (similar to Silver Sneakers) network and communicates results to our offline team so that they may advise the member of the outcome.
• Return tickets to the offline team to request additional information from the member (if the information that is needed was not provided in the Predator Ticket or to reach out to the member to advise of resolution.
• Create templates specific to the common errors that the Member Service Representatives create.
• Provided reports with statistical data about the volume of Predator Tickets that were created vs the amount where Learning Opportunities were found.
• Communicated the Learning Opportunities with the manager of the respective Member Services Representative so that the opportunity could be used as a coaching moment and improve the MSR’s skill
• Reduced the amount of time that a ticket takes to get processed because the Member Services Representative could better understand what needed to be provided in the Predator Ticket befo
Although there are many different roles to be filled as a Staffmark employee, mine as a Core Production Assistant consisted mainly of assisting in running a mutltiprinter press in the production of direct mail products. I would be in charge of a team (even just one other person) to oversee and assist that the product was coming off the line, being labeled, packed and sent to shipping correctly.
I learned a lot of organizational skills from this job along with a more acute sense of detail and managing different personalities on the job.
Management, because it was a staffing agency, was whomever was the management for the company you worked for, in this case, it was RR Donnelley. However, management in the production area was significantly more hands on in production versus in the office area. Often, the team leaders would be out by the presses trying to help solve problems, working with people on issues and occasionally giving breaks.
The coworkers you can expect to encounter in the production side of this company are very friendly. Of course, you're always going to get the one or two rotten apples but that definitely did not spoil this bunch.
The hardest part of this job was not having very good job security. Because it was a temp to (potential) hire, it was always determined by the work load whether you'd be coming in for work the next day or not.
The most enjoyable part of my job was that I was good at it. It was easy work and if you could pick it up, yo
ProsGood people, Almost immediate hire, Good environment
ConsNo lunches, No job security, Doesn't have typical benefits of a full-time "regular" company
-A typical day was always fun. I enjoyed coming to work and I worked all the overtime I could get my hands on because I enjoyed what I was doing.
-I've learned the importance of quality control to maintain the satisfaction of the customer and to keep their business. I also learned shipping and receiving skills.
-My managers were great. They were very polite, professional, and always incouraged me to grow as a person and a member of a work team.
-My coworkers were great! I had just recently moved to Tennessee at that time and they were all very welcoming. I've made friends that I always had fun working with and will never forget. Though I now live back in New York, I still keep in touch with many of the people that I worked with there.
-The hardest part of the job was when I first started performing inspection, shipping, and receiving duties in the game console department. The work load was high and fast paced but at least it got me in better shape. I didn't know where anything was or how to inspect the consoles, but it wasn't long before I knew it all like the back of my hand. The next hardest part was unfortunately being laid off. As well as all of the other temp workers in the company.
-The most enjoyable part was the work itself and especially the people. Everyone was very nice and welcoming and we had a great time. I love video games so having the opporotunity to learn about game systems was something that interested me.
ProsGreat people, fun work, free lunches, opporotunity to grow, health benefits, incentives.
ConsUnfortunately we all had to be laid off as the company shipped many of the jobs overseas.
I'd recommend working here as a permanent employee for someone who prioritizes their work life FIRST above other concerns. On-site management roles with Staffmark require a significant amount of overtime, which is unpaid, as these are usually overtime exempt positions. As in other staffing companies, you may be asked to work remotely while conducting personal business, (i.e. caring for a sick family member or individual doctor visits) This is in addition to the time that you will be putting in on the job site and working from home is not authorized during the pandemic for most employees.
If you desire paid vacation, make sure you work that out in your initial interview or you will most likely not be paid for any time you wish to take off. I worked nearly a full year with the company without calling out a single time and the two days that i requested off in advance were unpaid.
You will need to be comfortable meeting deadlines and pushing to satisfy recruiting quotas. If that type of work is stressful for you, I would consider whether this is the correct career path. Furthermore, your work life WILL intrude into personal life, as it is the nature of the business. I've been woken up at 3 in the morning to work calls from associates or candidates looking for information about posted jobs.
On the bright side, management was very courteous and the team supported each other during difficult periods. Overall, not the worst staffing agency to work for, but that's not saying a lot
ProsJob security. Regular pay.
ConsNo regard for personal time/ work life balance. No paid time off.
Unfair but decent place to work if you don't mind being a temp forever.
Contractor Pay: Not enough for living in the areas surrounding. Not enough hourly pay to make up for work/life balance because the hours take the entire early morning to afternoon. Pay is not enough for working with electro-sensitive devices under fast-paced production time.
Communication: Poor. They respond in vague messages when you are truly concerned or new about something. It seems like they do.not.care. and treat you like you don't matter because there are more people looking for work.
Management: Unfairness. Picks on employees. Takes away bonuses for minor attendance issues when the work production and at-work ethic is exceedingly great. People that miss every week are not being reported and still get the bonus.
Environment: Relaxing and calm in certain areas. Good place to socialize and meet people of all backgrounds. The strict work process changes too often and does not make sense most of the time. Sedentary most of the time.
The bad: Threatens to take away bonuses for making human errors. Can companies threaten you like that? This is most of the warehouse.
Getting hired on: They emphasize that you will get hired on at 3 months, then they say 6 months, been here for a year and still not hired on, while those that have terrible work ethic and major issues can easily get into the company solely because they have connections.
-A honest review of working for Staffmark at this location.
ProsComplimentary uniform shirts, kind of flexible
ConsUnfairness with employees. Terrible communication.
4.0
Customer Service Representative | Westlake, TX | Dec 18, 2013
Productive
A normal work day consists of assisting homeowners with detailed information regarding taxes or insurance. It can sometimes be both depending upon what is being escrowed within the mortgage. If there are any discrepancies reflecting on the mortgage such as tax amounts or insurance updates that are needed to readjust the mortgage to reflect updated information and correct escrow payment on the mortgage account. I provide additional assistance and transfer customers to the appropriate department if I am unable to assist with any questions provided by the homeowner. I have learned about multiple property taxes that apply to different properties depending upon the location of the property. I have also learned of the various discounts and exemptions that can apply towards the property taxes depending upon what the homeowner qualifies for and the tax authorities confirmation. I understand that supplemental, water & sewer, & various other taxes can apply towards the property depending upon the location of the property. The management is very helpful and shows knowledge of the job and also a great display of leadership. My fellow co-workers are team oriented. The hardest part of the job is being temporary and knowing that I will miss the leadership and team members upon completion of assignment. The most enjoyable part of the job is ensuring homeowners receive quality customer service.
ProsConvenient location of select restaurants for lunch breaks.
Not the worst company to work for but not the best either.
Depending on the assignment given, the workload could be manageable to very stressful. Lots of opportunities to learn new tasks depending on assignment, minimal opportunities for growth. Usually staffed at locations that have no intentions of hiring, but may keep you as a temp anywhere from six months to a year, possibly longer. Management depending on where you're staffed could be very professional or the least to be desired (disposable employee mentality, lack of communication or empathy). Usually staffed with diverse like minded individuals with a variety of backgrounds, but also staffed with egocentric, lying and manipulative individuals that will say anything to get you in trouble with management/HR; resulting in an end of assignment call. Organizational problems and unrealistic deadlines seem to be reoccurring themes while on assignment, lack of accountability when problems arise, consistent blaming contribute as well. The opportunities to learn new skills and meet new individuals constitute to the only enjoyable parts of being on assignment.
ProsOpportunities to learn a variety of new skills, meet new individuals.
ConsNo opportunities for growth, minimal to no communication, temp to hire (rarely if never hire), zero accountability for maltreatment on assignment, zero job security, long commute to assigment location.
Questions And Answers about Staffmark
What is the best part of working at Staffmark?
Asked Nov 23, 2019
it sucks
Answered Jul 1, 2022
It felt like a family
Answered Jun 26, 2022
What is a typical day like for you at Staffmark?
Asked Apr 28, 2020
Good Money
Answered Jan 24, 2023
Good
Answered Jan 18, 2023
What is the promotion process like at Staffmark?
Asked Jul 5, 2022
Good
Answered Feb 1, 2023
NONE,,
Answered Jan 10, 2023
What kind of drug test do they give?
Asked Nov 8, 2016
I did a mouthswab
Answered Dec 28, 2019
A cup test but they dnt care if you are dirty or not. The get paid by u being at the job . I had so many dope heads come in n get hired and when it came time to take s test to get hired on if u thought u beat the test before u soon find out they didn’t care. It would be nice to know if they just gunna pass everyone. I’d like to know if anyone has failed one lol
Answered Oct 8, 2019
How often do you get a raise at Staffmark?
Asked Nov 20, 2020
None. I was only given wage increase with everyone else due to economic inflation.
