Working at Staples: Company Overview and Reviews

10288 reviews
Staples Ratings
Average rating of 10288 reviews on Indeed
3.5Work-Life Balance
3.1Pay & Benefits
3.0Job Security & Advancement
Richmond Hill, Canada
More than $10B (USD)

Popular jobs at Staples

 Average SalarySalary Range
Sales Associate
156 Salaries reported
per hour
Copy Center Associate
28 Salaries reported
per hour
30 Salaries reported
per hour
30 Salaries reported
per hour
Customer Service Representative
62 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 5321 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Overall Reviews at Staples

Administrative Assistant | Richmond, VA | Oct 30, 2019
Give you more work than you can accomplish
Management lacking. Husband and wife were Managers. Gave me 2 jobs for the price of one. Didn't support me. Made it so I would resign. Long meetings every morning taking away time from doing jobs.
Special Order Representative/Commercial Department | Overland Park, KS | Jul 19, 2018
Good company
Good place to work great environment. Great benefits and pay. I would love the opportunity to work for them again. I felt like I needed more training.
ConsManagement not very attentive
Transportation Supervisor | Los Angeles, CA | Jan 15, 2020
Great company to work for providing advancement
Overall, Staples is a great company to work for offering advancement, transfer-knowledge, compensation, and overall growth. The leadership team at Staples offers proper guidance and opportunity for all associates to learn and become individual leaders themselves.
Prosgrowth, opportunity to transfer
Graphic Designer | Worcester, MA | Dec 19, 2019
Staples print and marketing
It's better than being a red shirt on the floor. Print and marketing gives you license to mess about with programs on their computers and print yourself a bunch of stuff, so that's pretty cool. Downside - boomer customers who can't understand technology. A self-service center with cheaper prices because it's self serve, which you will have to make full service for almost every customer. They just can't figure out how to print their own stuff and you can't not help them. Pay sucks. Job culture is pretty decent and inclusive. You can refuse to print something hateful or phobic. Some people are a joy to work with and help their ideas become a physical item, which is always cool.
Accounting Manager | Framingham, MA | Sep 27, 2019
Serious Workplace with Good People
Lots of nice people who are generally very competant at what they do. Serious work environment where you're expected to perform like an adult. Flexible about working-from-home when needed, especially on bad weather days.
Training Supervisor | Arden Hills, MN | Aug 21, 2019
Fast pace
Good work atmosphere, good coworkers. Have gained a lot of solid work experience through the years. Have been able to move to different management roles.
Copy Center Associate | Conifer, CO | Jan 14, 2019
great part time job
This was a great part time job to get me through college. They worked with me on my schedule so that I was able to go to school and work at the same time.
Service Manager | Pasadena, CA | Apr 21, 2018
Staples is a great company they are fast pace and is always changing to keep up with the current industry fun filled and exciting when results are coming in
Project Specialist | Framingham, MA | Oct 8, 2019
Constant Changes
My overall time with Staples was positive, the pace is fast and the work is challenging but rewarding. the individuals who make up middle to upper management are overall good people.
Program Manager | Framingham, MA | Sep 11, 2019
A very toxic environment with limited opportunity for career growth
Constant change to roles and responsibilities makes it very difficult to get promoted or have a career path. Lack of support from senior management. Continual cut backs has resulted in the lack of resources, overbearing workloads, and a poor work-life balance.
ProsCafe and gym
Conshealthcare, career growth

Questions And Answers about Staples

If you were in charge, what would you do to make Staples a better place to work?
Asked Jan 16, 2018
Trim the fat, eliminate redundant or ineffectual programs
Answered Mar 22, 2020
Communication between management and drivers need to be in unison. In my experience, lead drivers barely knew what was going on, the supervisor was unaware of what the manager told the driver to do and it leaves drivers confused. Do a better job with the safety of the trucks. Numerous times I have been rushed out of the warehouse to deliver. But I took my time during the pre-trip inspection and always found something that could be hazardous on the road - from a gash in the tire or flat tire to a broken spring leaf and uneven weight distributed on the truck because of the loaders from the night prior. These small detail would help drivers stay safe if improved upon.
Answered Mar 19, 2020
Does Staples drug test their employees?
Asked Aug 31, 2016
No I never was drug tested however they need to because some employees will come to work high or under the influence of some drugs or possibly alcohol.
Answered Dec 18, 2018
Oregon does a 10 panel drug test at an outside facility. Auburn WA does a cheek swab.
Answered Dec 15, 2018
How are the working hours at Staples?
Asked Jun 13, 2016
During holidays and Back To School, if you’re part time, expect your hours to go between 25-34 hours weekly, but after those times, expect them to drop between 14-20.
Answered Aug 16, 2019
The employees, have to work extreme over time that's illegal and they are not treated with respect.
Answered Aug 1, 2019
What is the interview process like at Staples?
Asked Jun 13, 2016
Professional interview. I was asked to role play and try to sale a warranty for a chair. I was asked why I wanted to work for Staples and why retail. As a sales associate he offered me $9.00 an hour at 25 hours a week. He said if I am a good employee who does my job well that he will want me to work longer hours as I would be a valued employee for the business. Every employee was friendly and welcoming. The manager was nice and wanted to make sure I would be dedicated before hiring me. All companies want to make sure they are hiring someone who has proven they want to work and not someone temporarily.
Answered Jul 23, 2019
Drawn out but worth it
Answered Jun 24, 2019
How old do you have to be to work with staples?
Asked Jun 6, 2016
You can be 16 to work, but all you can do is load the bailer. To operate the bailer you have to be 18, so I recommend 18+
Answered Aug 16, 2019
Oregon- 18 Washington- 18
Answered Dec 15, 2018