Starting pay is comparable to similar companies in the area. If your dependable and like to work you'll often max out your hours every week. Training on the safe operation of some equipment is lacking. Rules at some locations don't apply at others (kind of run like a franchise). DOT safety manager often confuses Sunbelt policy with FMCSA laws and argue with you when you have the book in hand. Unless there is a fatality good luck getting a company lawyer fighting for you if there is an incident on the road, you'll have to take pto to fight your ticket. Driver is expected to pay any fines on the truck (exp: over weight fine even if time wasn't afforded to properly set your own on-board scales). Management above store level looking to fire people to make examples out of them without any kind of investigation. Other management can be grossly unprofessional and immature so always keep copies of any kinds of reports submitted. Drivers seem to be out of town for free lunches / cookouts that are often provided. Company iphone provided for calls as well as e-logs & disbatching. If you have something like a doc appt plan on requesting 4 hrs of pto or just taking the hit and not getting paid for that time your off. After 3 years company will buy back all but 1 week of unused pto. Employee referral bonus is a joke (nothing left after taxes insurance and 401k is taken out, that pay is included in hours worked). Sometimes trying to get proper amount of securement devices (per company polic
ProsMost nights and weekends off sometimes barely covering your day or week reset, 401K is 100 match up to 3% of pay, Drivers from all locations are good about looking out for each other
ConsOften long days in all kinds of weather, in the beginning of the fiscal year they scrutinize o.t. like crazy, safety is preached but not always followed, can have stellar yearly performance reviews and only get a 3% cost of living raise, quarterly profit sharing doesn't actually happen often, Prior to a natural disaster (ie hurricane) expected to work up till the last minute
2.0
Inside Sales Representative | Virginia | Aug 24, 2021
Negative Experience varies
First thing, you're a number at sunbelt. After that, its about profit.
2nd, you can be replaced but they wont fire because they rather not pay unemployment.
3rd, its an boys club within the senior team.
4th, if you need a job, yeah it can be done. Will you learn any skills? Yes. Will they be useful later in life? Surprisingly yes
Ive been with the company for over 8 years and encountered many csrs(ers),osr, pcms, dm, etc.
It is possible to make the jump from csr to osr, yes but they'll under sell your salary, if you're an individual with a college education you'll make 5k less salary .
A lot of the management makes promises they cant keep are legitimate. Bonuses aren't what they used to be,
Territory get cut if you make to much, they have a hidden number for what rep should make.
The days of 120k per year are gone.
Benefits are 2nd to united rentals but considered top 2 when compared to all of the other rental houses.
This company has a few good perks such as some free rentals. A few good employees and managers but don't expect to see or hear from them because its the last good thing here.
Do managers keep track of osr?
Yes if they suspect something. No if you have average numbers or above.
Pcms are bad and good. Some pcms i would work for again without a doubt, I'd even hire them to work for me, with zero experience in a new career field.
Other pcms i wouldnt even read the resume. Id simply shut off my pc and burn my pc.
Ultimately this company is 95% buddy system p
Majority of the people I work with were good. Got lunch bought for us now and then. In our region had good upper managent over us.
Being a yard foreman a typical day was waiting on customers sometimes by myself on extremely busy days. Keeping yard organized and also had to keep our up front work area and storage area clean and organized too along with cleaning the bath room and kitchen. Also I had to repair equipment and make equipment rent ready even all sandblast equipment on trailers and individual pots . I learn to work with small engines . I can motivate myself, I always had a game plan for the day, but there were times you would have to just throw the plan for the day in the trash because there was an 911 somewhere and had to adapt . For as co-workers had some great ones and others not as much. The 2nd small tools mechanic we have could do great when he wanted to. But when he wanted to be lazy, it made my job double busy because I had to fix something he made ready for rent , put equipment up that he should have done, an also clean behind him. The hardest part of my job was when I had to do double work on an already busy day. And when co-works was not listening to what I needed them to do. For as management , If you want to run with the big dogs you have to get off the porch. When you and corporate make a PC so top heavy and you not give them a proper budget and have the proper man power to take care of the 30 million in fleet. You are just hurting the PC , the employees and most of all the customer. Lunch was the most enjoyable part of the day. I could leave the craziness for an hour an get refocu
ProsGot overtime when I wanted it. Had flex ability in my work hours.
Management does not care about their employees as much as they care about the profit centers safety record and wink wink profit. You're only a number to the company and are treated as such. They even goes as far as to remind you what your job title is and proceed to speak to you in a condescending manner when you show you know way more then what your position is or feel threatened by your knowledge. There is almost no work/personal life balance. Like they say there's always something to do at Sunbelt. You're either cleaning dirty equipment or cleaning clean stuff if there is downtime and they can't find anything else for you to do. If you take lunch at the center be prepared to get interrupted to be asked a million questions and to perform "favors" because there's always something to do at Sunbelt. When out on the road making deliveries be prepared to receive a ton of calls because you're either taking too long, "the customer called" or the geotab on the trucks claim you're speeding even though you're in traffic. Managers and Sales "discreetly" follow you around to see if you are setting up safety equipment at job sites and if you're wearing your PPE. Nothing but a snitch culture. Get caught without one of the PPE gear and it's an automatic suspension. They even go as far as to set up a system to snitch on yourself and call it a near-miss report card. Unbelievable. Stay away. There are much better companies out there.
ProsBeing treated like a hero when you arrive at job sites.
ConsPretty much everything
2.0
Equipment Rental Specialist | McKinney, TX | Jun 18, 2021
Be ready to jump through hoops on a daily basis
Be ready to plan, plan, plan, then have 10 wrenches in that plan. Be prepared to be understaffed, and OVER WORKED!!!! Be prepared to have done your due diligence for the day, taken care of customers,, finding equipment throughout the entire metroplex, only to have a salesman call in for an order that is out of your operating area and...wait for it....YOU DON'T EVEN HAVE THE EQUIPMENT AT YOUR STORE!!!! Sunbelt is a circus. They are the most unorganized, chaotic company I have EVER seen! There are no "defined territories" other than for salesmen, so that means your assets, (truck) could wind up in South Dallas on a piece of equipment that your store receives no revenue from, yet you lose your one delivery truck or 4 hours!!! Whomever the wombat is deciding the tactics and strategy of the McKinney store should be fired! If I ran my platoon in the Marines like this for a week, I'd be relieved. Veterans, DO NOT WORK HERE!!! IT IS A S***T SHOW!!!! Corporate has been begged to bring in more personnel, but they won't. I feel as though I was set up for failure from day one. Don't fall for the sparkling lights and nation-wide name.
ProsOff at 1700 M-F and off Saturday and Sunday (unless you're on call) and yeah, you're on call....they wont tell you about that in the inboarding..
Consdaily chaos at work, expected to do the work of 5 people, no overtime, no PTO carry over, and no realistic time to take PTO. Sales people have WAY TOO MUCH SAY IN OPERATIONS.
Open profit center @ 6:00 am. And run Open Work Order, Open P.O, Down Equipment and Equipment Due for Service Reports.
Prioritize and delegate job assignments to mechanics.
Schedule any service calls and equipment due for service that was on rent to the field service mechanic.
Close and bill all open workers that have been completed.
Open work orders and look up and order parts on equipment that is down for repair.
Spot check equipment that is on the ready for rent line to see if any thing had been missed when it went threw the shop.
Check shop and yard to make sure it is kept clean.
Close profit center 5:00 pm.
What learned. Sunbelt was always sending managers to classes and online classes to keep all management up to date on the operation and safety of its employees and profit centers.
Management works closely together to provide a safe and profitable work place for their employees.
Co-workers. I believe that if you give your co-workers the support and the respect they will go the extra mile for you and you don't even have to ask them. they do it because you build a strong team.
The hardest part of the job was the travel. { Ontario - Los Angeles }
Most enjoyable. Was the team that was built.
I was with Sunbelt for 6 years as an outside sales rep. In my first month I can remember thinking, "how does this company make money?"
Each store is "managed" by an individual that then hires all positions within the store. Sunbelt has 500 + stores nationwide. Each store is then as good as the person assigned as manager, and boy, they hire some doozies. Nepotism and the good ole boy network abound here.
Upper management is completely controlled through the same good ole boy network where you are either "in" or "out."
There is no true path to promotion or advancement because the folks above you aren't going anywhere and they will ignore any suggestions or attempts at improving their unorganized system.
There is no direction or accountability for the sales force and many reps just sleep walk through their employment.
Senior sales reps have seen a decline in compensation over the last 4 years through territory cuts and commission percentage changes.
The company is focused on profits and buying smaller equipment companies to add to an already dysfunctional organization.
I don't recommend employment here if you are looking for a career.
Worked for S.B. for 2 Years. Unless you have A.D.D. and like to work somewhere where everything is done in panic mode and last minute and every 15 minutes there is a new task to complete like 5 minutes ago, then this would be a great place for you to work. There profit sharing is a joke and I really came to believe they are like a pyramid scheme. Store manager $100,000 plus a year with free truck and gas and big bonuses. The pay trickles down from there. Your a shop guy, driver, you make about $35,000 a year with no real bonuses, assume all the risks and liability and have to invest in $1000's of dollars in tools if your a mechanic. Yearly raise was a slap in the face about a quarter an hour. Long term minions will throw you under the bus in a heart beat. Sunbelt's prices are the highest and they rent the same stuff every other rental place does. My advice don't work for these jokers unless you can go right into outside sales or upper management. That is the only positions you can make a good living and can pass the stress down to the minions.
Equipment Rental to the public and contractor as needed
Take phone calls on a daily basis for the needs of the customers. Set pick up and or delivery as needed. Perform outsides sales to contractors and make sure their needs are met. Call in the customer needs to set up delivery and pick up. Work with the counter sales, delivery, and equipment shop to make sure we have the equipment in a ready state to make the flow to the customer as smooth as possible. I would order parts as needed to keep equipment up and running, while managing to stay within the budget. I learned that this is a high energy fast paste business that you have to be ready at a moments notice. In management it is most important to have a cohesive team that knows their part. You have to be able to count on them to pull there weight or profits will go down when you do not meet customer needs. Hardest part fast paced work place must be on your toes. Meeting and dealing with different people all the time, filling there needs and building relationships.
ProsGetting to know different equipment and there uses
Learned a lot about different types of equipment. OT is mandatory during peak season and not available during non-peak. ERS’ are responsible for EVERY aspect of the PC, at least at the one I worked at. You have no idea what you will be doing minute to minute, could be anything. You are looked at as the help and are expected to do manual labor as well as work on an antiquated computer system with bad training. There was a certain “middle school” element to the place, in the sense you cannot be even 2 minutes late and you are watched like a hawk, given tasks like taking out the garbage and cleaning if you appear to have nothing to do, which is rare. Basically you are treated as a child. The place never closes, even for a foot or 2 of snow. You are even forced to use PTO days on some days when the store is closed. This is NOT sales, this is an hourly retail job with NO work life balance.
ProsPTO accumulation day 1 and healthcare after 30 days.
ConsThe job, the customers, the environment, the management, some of the co-workers, pretty much anything you can think of.
2.0
Outside Sales Representative | Kitchener, ON | Mar 14, 2022
Old boy's club with a major micromanagement problem
The company is massive with lots of opportunity to grow from a yard person into an OSR or PCM. Not much upward mobility beyond this as there are few positions and you have to "pay your dues".
The store I worked out of had a gigantic micromanager running it. He would watch the GPS in your truck like a hawk, make sure you were at your desk not a second late or leave a second early. In the role of OSR, you're on the clock 24/7 with customers constantly calling you. The position isn't hourly and you should not be judged by how much time you spend in the office or on the road. It should be solely on results.
Every little move seems arbitrary and sometimes upper management seems to not even buy into the programs they're trying to push.
As a company that tries grow primarily through absorption, if you do end up working out of a store that was formerly a non-SBR company, there is a certain old boy's club attitude towards it. Most management has little to no business acumen and it seems that they rely a little too much on surface metrics to measure success.
This place to say the least, over promised and under delivered on my 10 months of working there. Everything from work day, salary and work flow was embellished. It is unfortunate as there is a real opportunity for the company to grow and develop a sustained workforce with less turnover.
