Sunglass Hut

Working at Sunglass Hut: Company Overview and Reviews

Sunglass Hut
Sunglass Hut
3.8
1581 reviews
Sunglass Hut Ratings
3.8
Average rating of 1581 reviews on Indeed
3.7Work-Life Balance
3.4Pay & Benefits
3.3Job Security & Advancement
3.6Management
3.8Culture
Headquarters
EssilorLuxottica 1-6 rue Paul Cezanne Paris, 75008 France
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Retail

Popular jobs at Sunglass Hut

 Average SalarySalary Range
1230 salaries reported
$13.46
per hour
$7.25-$20.20
327 salaries reported
$13.53
per hour
$7.25-$20.30
251 salaries reported
$13.22
per hour
$7.25-$19.85
33 salaries reported
$13.11
per hour
$7.25-$19.70
51 salaries reported
$15.41
per hour
$7.70-$23.15
Salary Satisfaction
44%
Of the employees are satisfied about their pay
Based on 2321 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Sunglass Hut Reviews

Popular JobsSales AssociateStore ManagerSales ManagerRetail Assistant ManagerSales ConsultantRetail Sales AssociateAssistant ManagerCustomer Service RepresentativeSales RepresentativeManagerJefe de tiendaSalesSales AssistantAssociateCashier/SalesAssistant Store ManagerVendedor/aAsesor/a de ventasSales LeadVendedor/a de pisoDependiente/aCashierVendedorCustomer Service Associate / CashierLead AssociateSupervisorEjecutivo/a de atención a clientesStore DirectorConseiller de Vente (H/F)Sales SpecialistRegional ManagerSalespersonCenter ManagerDependiente/a comercioEncargado/a de tiendaLoss Prevention OfficerRetail ManagerSales AdvisorTrainerVendeur (H/F)Area ManagerAsesor/a de imagenAsociado/a de ventasAssistant Store Manager (H/F)Cajero/aGeneral ManagerManager in TrainingOperations ManagerSales LeaderStylistTeam LeaderVendeur Conseil (H/F)Assistente de VendasAtendenteCenter DirectorCommissionerConsultantCoordinatorCustomer Service/Sales RepresentativeEjecutivo/a de ventasGerenteLimpieza y mantenimiento/aManagement TraineeMarket ManagerMerchandiserProduct SpecialistSales CoordinatorSales ExecutiveSales ProfessionalSeasonal AssociateSpecialistStockerSupervisor/a de logísticaVendedor ResponsávelVentasVisual ManagerAccount ManagerAdministrador/a de sucursalAdministrativo/a contableAera Manager Zona PacificoAlternanteAnalista de cuentas a pagarArea Lead in charge of 13 storeArea SupervisorAsistente de ventasAsset Protection AssociateAssistantAssistant BuyerAssistenteAssociate ManagerAssocié aux Ventes (H/F)Atendente de LojaAuxiliar de mantenimientoBalconistaBrand ManagerBusiness Development ManagerCashier/ClerkCasual Part-TimeConcession ManagerConseiller (H/F)Consultor de VendasCreative ManagerCrew MemberCustomer AssistantCustomer Care ManagerCustomer RepresentativeCustomer Service ManagerDirectorDistrict ManagerE-commerce ManagerEncargado/a turno/aExecutive AssistantField LeaderGerente GeralGreeterGérant (H/F)Head of SalesInternInventory Control SpecialistInventory ManagerJefe de ventasJefe/a administrativo/aLaboratory TechnicianLead CashierLead by example to create a more welcomingLine SupervisorMDNaNo trabajeis en esta empresaOperational ManagerOperations AssistantOptical AssistantPackerPersonal shopper/aProcess TechnicianProduct managerReprésentant des Ventes (H/F)Responsable de Magasin (H/F)Responsable de tiendaRetailRetail Customer Service RepresentativeRetail EmployeeSales ClerkSatış DanışmanıSchaumburg, ILSeasonal Part-timeSellerSenior District ManagerSenior ProgrammerSenior Programmer AnalystSenior Regional ManagerSenior Retail Sales AssociateSenior Sales AdvisorSenior Sales ConsultantSenior Sales ManagerService TechnicianServicio al clienteShift ManagerShipment ManagerSign HolderSite ManagerStaff ManagerStewardStock ManagerStyle ConsultantStyliste (H/F)SubgerenteSunglass expertSunglass hutSupervisor/aSupervisor/a de operacionesSupervisor/a de tiendaSupport AssociateTRABAJO ACTUALTRAINING COACHTeam SupervisorTraining ManagerTurnaround ManagerUnit ManagerVendedor ComissionistaVendedor/a en tiendaVerkoper (m/v)Visual MerchandiserWarehouse LeadWarehouse WorkerWorker/Seasonal Employeeassistent managersalÉquipier (H/F)Óptica
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Overall Reviews at Sunglass Hut

4.0
Sales Associate | Dallas, TX | Jan 5, 2015
Great work environement and a great learning experience
My typical day at work included inventory each morning. It included making not only my daily sales goal individually, but also the stores daily goal. I had to make sales goals as well as credit card goals on a weekly basis. I was responsible for taking care of customer needs and providing customer service. My day ends by making end of day deposits. Throughout my two plus years at Sunglass Hut such as always greet with a smile, always know more about your product than the customer, and of course never judging a book by its cover. I realized to always pay attention to not only the big things but also the little things. I learned to pay attention to details. I learned how to work fast but being precise in everything I do. My skills in multitasking improved because of having to not only do more than one job at a time but also being able to handle multiple customers at a time. The one thing I can take from working at Sunglass Hut more than anything is work today as if it were your last. Don't end the day with you thinking that you could have done more and finish the day with everything you got. I gave 110 percent effort everyday because of the great people that trained me and mentored me in my years there. The one thing I can say I did not like at Sunglass Hut is the lack of stability at the manager position. I had 6 different managers in my time there so it was constant change as each manager had a different style. It did help me in learning how to adapt to change better a
ProsBeing able to be yourself while playing music in store
ConsThe constant change in management
3.0
Store Manager | Anchorage, AK | Feb 5, 2020
Mediocre retail employment
There are a few benefits for a Store Manager Position at Sunglass Hut. As a general rule most managers are not salaried and are therefore not overworked (if the store is fully staffed). It is possible to keep a semi-flexible schedule and have some work-life balance. That being said the position was highly oversold to me. During the interview process they heavily focused on coaching and development of staff but in reality there is very little of that. Most stores have a staffing of 1 person at all times and therefore there is never anyone to develop. You may supervise people that you go days or weeks without seeing and when you do it is the passing Hi/Bye conversation. As the manager you are basically the person that works in the store the most and does a handful of managerial duties (like schedule making and deposit verifications). Just be prepared to work by yourself, all the time. The culture is not nearly as toxic as other retailers but it does have its moments. The company puts a massive focus on raising money for its foundation and actually grades managers for how much money they raise, a practice I find to be unethical. Like other retailers they come up with new training ideas and bombard the store managers with implementation of these practices however never give the stores hours so they can work with and develop the staff. You basically train through company videos and leaving sticky notes for the staff. The other metric that they currently love and focus
4.0
Store Manager | Wheaton, MD | Dec 12, 2013
Sunglass hut foundation is based on energy! It is a fun and exciting work environment.
On a typical day at work I am creating energy utilizing our energy cart to attract customers into the store. Afterwards, thats where the fun comes into play. First I make create a personal connection with my customer by complimenting them; inquiry about the weather; most importantly their needs. I then begin to show off the store. Trying on the latest brands with the customers simultaneously, giving them candor feedback. The customers normally end of with two or more pairs to chose from. So, after we narrow it down the their favorite pair, I then close the sale. Afterwards, I appreciate them by thanking them for stoping by which values my customers.I have learned to partner with other managers in different locations to see how their business is going and what they are doing differently to create energy and generate sales. I have learned how to use the company resources to maximizes my store potential. For example, we have a site called dash board where we can discover how well we are trending. Our strengths and weakness which directs me to my weekly focus. It also gives me insight on my associate trends. Moreover, according to Sunglass Hut policy, as managers we are to allocate the most hours to our highest performer. With that being said dash boards also aids me in completing the weekly schedule. As far as my Regional Manager, things are typically organized and everyone is on one accord due to our weekly conference meetings. Where we discuss new initiatives and celebrate wha
ProsStore meetings, benefits
ConsTheft issues
4.0
Sales Associate | Tigard, OR | Nov 12, 2014
Basic entry level retail
Perfect if your fresh out of high school with not clue what you wanna do with your life. If you can show up, sell some shades and keep stuff from getting stolen this is the job for you! All and all a decent job, it pays better then most; especially if you have a decent sales week, you can rake in some good commission. Your work hours will be INSANELY inconsistent (like most retail), your ability to advance is entirely predicated on your willingness to work multiple locations at the drop of a hat and your boss at any of those locations has either: A.) Been doing this ever since the got outta high school and will NEVER leave, unless they get fired B.) An ancient relic whose worked ever kind of retail under the sun and has a friend within the company who was kind enough to hook them up C.) possibly (but unlikely) a honest to goodness hardworking person who started as a part timer and clawed their way through blood, sweat, and tears to finally get the store GM position of their dreams. Like I said, average entry level retail stuff :D Best parts about SGH: -Most locations have a very positive work flow -It's and excellent first job as it really teaches you the basics about most retail life, and because you gonna work with so many different people your gonna be able to glean some kind of knowledge from them that may come in handy later -Since there are usually a lot of locations in a given city it's generally easy to find place that need help and are willing to give out some
ProsSee review
Conssee review
2.0
Sales Associate | Woodbridge, VA | Sep 5, 2021
Pressure with little to no help
I loved working with customers to find sunglasses they loved. It was satisfying. However, I would work all day Sunday, one of the busiest days of the week, alone. I had no support. My two coworkers, however, worked almost all day Saturday together. I would do just as many sales alone as they did together in one day, alone. But, I worked really slow days the rest of the week, so I could rarely meet my goals. I was practically a stand-in for the hours my manager didn't want to work. I started having mental health issues from the stress of the job and lack of support. I could never call in sick because my manager would tell me to find someone to cover for me, but there was only one other employee at the time besides him. He would be mad if he had to come in. I was in college at the time, with a difficult home life. I was struggling. I wanted to keep my job, but I had to quit because the stress from working alone, without support with no way to call out or even take a break if I needed to during an 8-9 hours workday, was too much for me. If I wanted a break, I had to close the store gate. But, there were always customers in the store, so I had no way to really do that on a busy Sunday with a store full of customers. I couldn't do it anymore and when I folded from the pressure, my manager just got mad at me. I ended up quitting. He also got mad at me for not pushing more products. I had good sales numbers, but he didn't like that I didn't push the accessories more and my other
Prosfun product
ConsNo breaks if you are working alone on a busy day, you only get commission if every team member at the store reaches their sales goals, but you can't control if you work slow or busy days, or if a customer returns their glasses later, and everyone can see your sales numbers, so it just created a weird dynamic
1.0
Store Manager | California | Jul 10, 2012
I hated this place
I reluctantly accepted the managerial position for one of the SoCal stores. I hated it from the very first day and was anxiously looking to find something new. The level of phoniness and corporate garbage is insane. Most stores are on single coverage so you get no breaks, work eight hours standing up, the sunglasses are not protected so you're always on edge trying to prevent shoplifting because you get written up if something gets stolen. Every day your Regional or RT has some new unnecessary form or paperwork to add to your job to justify their positions and consume more of your time. Every week the same thing is said on conference calls. Nothing new is ever mentioned and the same threats get made.. Its the same stuff over and over again and your other managers in the territory fake it up and tell the Regional what they want to hear. You are to check the voicemail twice a day every day and its literally the same three people giving you the same numbers/results from every location which doesn't mean a thing to you. You have to work almost every weekend too. And how can I forget? The amount of returns you have to do is about 50 times more than any other store you could work at. SGH has a 90 day return policy so these people can rent glasses and return them without consequence. And if the returns were purchased from other stores, YOUR STORE TAKES THE LOSS which makes it that much more difficult to achieve the 'high' goals they set for which in turn makes it difficult to commis
Prosdiscount for sgh and lens crafters, work by yourself the majority of time.
Consno breaks, perform inventory every single day, frequent conf calls, unnecessary paperwork, the returns, high goals, the shoplifting, work 4 of 5 weekends, etc
3.0
Sales Associate | Las Vegas, NV | May 19, 2021
Independent workplace, big focus on sales
I worked inside a host location. I found that the work is pretty straightforward once you get the hang of it. Paid training is provided, and there is additional training for your host store. On a usual day, you are helping customers select sunglasses, cleaning tried-on sunglasses, ringing up sales, and keeping the store tidy/clean. Coworkers are usually positive - most are motivated to achieve goals but it depends on the store. You have to meet a specific sales goal to get commission - the commission can be great if you sell a lot and work a lot, but it's spottier the less you sell and the less your location sells overall. Hardest part of the job is working alone, especially preventing theft. I often felt like a security guard trying to manage everything at once alone. It would be stressful to open - trying to do a full count of all the sunglasses before opening and trying to manage customers is easier said than done. It feels easier when you are with coworkers, but there isn't always a lot of overlap. In Macy's, you were expected to have a colleague watch over your area while going on a break - they might leave the area if needed somewhere else, making the risk of theft higher. I enjoyed learning about different sunglass styles, and getting better at fixing glasses. I was not directly trained on repairing sunglasses, and I had to learn on my own - still allowed me to get better at it. Most of the time you are just tightening glasses and adjusting plastic frames/nosepads.
ProsGood pay and commission, fun to learn about sunglasses, good coworkers, consistently had hours
ConsDealing with theft, not enough time to finish counting glasses, independent work, management varies, small staff in most locations
4.0
Sales Professional | Olympia, WA | Mar 8, 2015
Fun enverionment, Learn good sales skills, Unstable management, Discounts on products.
I loved working for the Sunglass hut in Macy's. I furthered my skills and experience in sales so that I was considered a sales professional. We had frequent "Secret shoppers" who were hired by the company to review our service provided to them which lead to acknowledgements but no rewards. We had good discounts on products which combined with a Macy's employee card lead to amazing savings! This particular branch is having difficulties keeping store managers. During my time there, I had been through 4 different managers which is one of the few reasons I had chose to leave this company because of the instability. They hire more employees than they can provide hours for, so your hours will be slow and your pay is not high. You do still run on commission as well as an hourly pay, however you are judged on your commission and hours will vary accordingly. There are certain times in the day when customers will not be present around your department and this is not factored in to your daily and weekly commission goal. If you receive full time hours you do receive an option to enroll in their health care package, however you can find a better option elsewhere for less money. I had learned a good deal about the different brands, styles and lens types for sunglasses. This helped me to become an excellent sales associate combined with their sales training which encourages you to make a connection with your customers. Completing sales within this company was not an issue for
ProsDiscounts, commission, fun environment.
ConsUnstable management, low hours, hours based on sales, expensive health care package.
3.0
Assistant Manager | Wilmington, DE | Mar 29, 2019
Exhausting
If you work more than casual part time and are working part time or full time and you work an 8 hours shift be warned you will get no break. Since the staffs are so short and hours so few for stores call outs are frequent and can leave an employee at the store working a double. I loved working here before my manager got switched to another store because he was great with the schedule. The new one was AWFUL and ultimately why I ended up quitting. She was promoted from within the company but had no real training so she sucked at making the schedule, would change the schedule in the middle of the week constantly and not tell me or others working. After my manager transferred basically everyone at my store left and new hires or transfers didn’t stay. I was the assistant supervisor basically doing the job of my manager because she was so unorganized. It depends which region you are in but usually they like to promote within and the pay they start off with varies. Usually they start at $11. $13 assistant supervisor and 15-17 assistant manager and about 20 for store manager. It’s best if you work in a free standing store. If it’s inside a Macy’s depending on the macys store the Macy’s manager can be very annoying! It’s not bad I actually wish I would’ve started retail here just at a different store. Howeved, working long shifts not getting ANY break and standing on your feet all day is something I won’t miss. Oh and the theft was ridiculous at my store. They do nothing to secure gl
ProsUsually single coverage so you don’t have to deal with too many coworkers, promote within company and within 2 years or less, can play own music, can snack while working
ConsNo breaks ever, THEFT!!!!!!! (And they will try to blame you for it), no bathroom breaks, lack of complete training, frequent call outs, short staff, limited hours during winter season
1.0
Sales Manager | Panama City Beach, FL | Oct 7, 2020
Ability to sell a luxury product to an extensive customer base, with a brand that has conquered the eyewear market and continues to grow.
Overall My experience working at Sunglass Hut started as an amazing journey, learning the product and really connecting with it and helping customers with something they NEED, being told that if I produced the numbers and showed up, worked nights and weekends and holidays, I could grow within the company. I was the top seller for the entirety of my time there. That being said, although I went above and beyond, worked EVERY single weekend, 3 late night shifts a week with an ever changing schedule even though I have small children by myself and they were aware of this. No structure, they don’t care about family and tend to offer promotions to single people only, willing to travel and possibly relocate. I was extremely passionate and extremely saddened to see my time there come to an end but I felt undervalued as a person and employee, began dealing with retaliation and cruelty and bullying in the workplace and eventually pushed out after they promoted multiple UNDERqualified people over me after 5 yrs with the company and knowing the business, policies and product 100%. Sad that someone would hurt the business, just to lash out at me after I’ve spent YEARS building brand and customer loyalty and going above and beyond! Pay is decent, but I also had to fight for it by getting offers from other retail positions for them to match the salary. Fun environment, they claim to be “inclusive” but that really means favoritism based on your lifestyle or origin. They are sales and goal ori
1.0
Asistente de ventas | Madrid, Madrid provincia | Jul 26, 2019
Un campo de concentración en el siglo 21
SUNGLASS HUT es una empresa muy grande, con muchos trabajadores, pero con una de las políticas de fidelidad del trabajador más pésimas que he visto. Empezando por el sueldo, que es pésimo. Por ejemplo, tendrás que ir más de un domingo a trabajar por hasta 6€ el DÍA COMPLETO... Demasiados favoritismos y menos profesionalidad y honestidad cuanto más alto es el cargo. EQUILIBRIO VIDA PRIVADA / LABORAL Olvídate de hacer cualquier plan en solitario, y para los que tengan pareja ya será imposible... Los Store Managers se preocuparán más de estar super guapos y guapas que de organizar y gestionar bien su trabajo y a su equipo... Así que tendrás un horario constantemente cambiante que no te permitirá hacer nada... SALARIO BENEFICIOS CONTRACTUALES 350€ / Mes por 20 Horas Incluyendo domingos si es necesario. Para poder llegar a ganar 100€ de comisión deberás vender aproximadamente 100 gafas… Si les entras por el ojo, porque seas muy guapa, quizás te mejoren las condiciones. ESTABILIDAD LABORAL / FACILIDAD DE PROMOCIÓN Te harán sentir una Presión Constante y fuerte... si cumples tus targets (objetivos) aunque lo hagas +200% no obtendrás ningún reconocimiento, pero si no llegas (targets que alguien impone según un historial de ventas, que la mayoría no tienen sentido, porque muchas tiendas no tienen historial y se lo inventan, con una previsión de ventas en un día de pleno verano desorbitádamente ridículas. Podrás llevar 10 años en la empresa, que podrán
ProsLas gafas
ConsPresión incesante y sin sentido por vender
3.0
Sales Assistant | Cape Town, Western Cape | Jan 25, 2014
Sunglass Hut is an international sun-glasses retailer that sells and promotes top, international, sun-glasses brands.
My typical day working at Sunglass Hut would start off with cleaning the store and doing a stock take of all merchandise in the store and start up the electronic system. The floor manager along with the rest of my co-workers and myself would constantly clean the glass shelves and polish the sun-glasses on display as we were told by our superiors. This was believed to have created positive energy and attract potential customers to the store. The consistent neatness showed passing shoppers that the Sunglass Hut employees took much pride in the company and it's products according to the visual merchandisers. When a customer does enter they either leave with a sold good or greater knowledge of the brand and what it has to offer. This was due to the instruction that all managers and fellow employees were given. As a sale's assistant I was told to notice what the customer finds interest in, ask the customer if he/she needs any assistance, promote the product, have the customer fit the product and discuss the benefits regarding guarantees and warranties when purchasing from this company. Thereafter, a successful sale is usually made. I was so good at practicing this that I was promoted to sale's assistant two days after being employed as a store runner. I proved to myself and the company that I could learn fast and cope with the retail environment. Management was pleased with me but I often felt that along with my co-workers we were being over-worked and disrespected by management.
ProsThe income was good
ConsThe hours were too long and management was often disrespectful

Questions And Answers about Sunglass Hut

If you were in charge, what would you do to make Sunglass Hut a better place to work?
Asked Oct 19, 2016
Get rid of management
Answered Dec 1, 2020
Hire more qualified people. Promote with in because they know better business wise.
Answered Oct 17, 2020
What benefits does Sunglass Hut offer?
Asked Jul 17, 2016
Benefits vary based on position, part time vs. full time, and tenure at the company. Generally, Sunglass Hut employees enjoy paid time off and holidays, competitive salary and 401(k) with match, tuition reimbursement, product discounts, dental and medical plan options, and free vision insurance.
Answered Jan 2, 2020
Nonexistent poor benefits
Answered Dec 7, 2018
How often do you get a raise at Sunglass Hut?
Asked Feb 6, 2021
Not often.
Answered Aug 3, 2022
Yearly
Answered Aug 2, 2022
What advice would you give the CEO of Sunglass Hut about how to improve it?
Asked Oct 19, 2016
Offer consistent hours to casual part time employees. If you are not going to do that then don’t expect them to work extra hours that they are not able to cover. Create more effective training. Check the retention rates in these stores …these managers go through 4-5 employees in the span of a few MONTHS!!
Answered Jun 27, 2021
Pay a little More to Your employees keep them Motivated so they can make more sales but you are replaceable is retail and they see it as retail but they explote you and pay managers almost nothing .. and expect a super multitask thing bahhhhh forget it
Answered Mar 3, 2020
How are the working hours at Sunglass Hut?
Asked Jul 28, 2016
It depends. When the store is short staffed you may be working almost full time hours like 30-40. And then when there is a full staff the hours are spotty. You can work at other stores and cover shifts to make up extra hours though you just have to contact those stores individually.
Answered Jun 27, 2021
Casual part time is up 19 hours per week. Your availability with school or other work may affect the hours given to you though.
Answered May 20, 2021