Pros:
Working with seniors can be fun and/or rewarding
Gain healthcare experience
Relaxed dress code
Don’t have to pay for the Sunrise “uniform” (T-shirts)
Cons:
Being short of employees for a shift a lot
Low wage
Care managers do a lot of housekeeping, care for the residents, depending on the Sunrise the dishwashing, laundry and supposed to make real connections with residents
Stretching the wage by adding additional duties or residents beyond the ratios or duties quoted at the time of hire
Lead, LEM, Med Care positions are a trap. There are usually no on-call or extra people for these positions.
Many coordinators are unprofessional. Lack tact. Condescending to care managers.
Senior management has a "Do as I say not as I do" attitude
Assisted Living focused Sunrises neglect Reminiscence. They take an absurd amount of time to complete repairs. They do not have a nurse dedicated to the floor. If Assisted living is short, and Reminiscence is fully staffed for a shift, Reminiscence staff will be sent to Assisted Living to fill the gap.
Reminiscence food is usually subpar. The activities are boring and overly repetitive
Sunrise accepts and keep dangerous residents on Reminiscence putting staff and other residents at risk. Physical violence is acceptable behaviors by residents because despite the mantra money comes first.
Floor coordinators live in a bubble. They are way too far removed from the work, requirements, and expectations of working on the floor with residents. They don
I've been blessed with such amazing residents that I've grown to love like they were my own grandparents. I can't begin to explain the feeling you get from having taken care of some of these residents. It's a very fulfilling experience that I will forever be grateful for.
Sunrise senior living has the best values and team credo. Unfortunately, the upper management is horrible to its employees. The RC That I work for has the worst mood swings. One day she is laughing with you and joking around and the next day she is taking to you like you're a child and frankly very mean and short tempered. She often takes her frustration out on her lead care managers and care managers. She's a bully and even when you try to tell people above her how things are nothing happens. They take her side and basically dismiss anything you've said. They think you're the one with the problem.
They will work you like a dog and treat you like poo. If you're looking for a company that genuinely cares about its employees, do not work for this company. There are days when you work til 11pm and are scheduled to work the next day at 6:30am with less than 8 hours between shifts and no compensation for turn around shifts. If management doesn't like you, you might as well say goodbye to any kind of raise or promotion. If they like you, they will give you a lead position after 7 months of being there, even though they've told other people that they have to be a care manager for at least a year before being cons
Prosbuilding a good relationship with my residents and their amazing family members
Consit's all about the image and not about employees
I feel like I was mislead about the opportunities and benefit that the job would provide. In all of the jobs I've had I've never been told that full time is 4 days, under 40 hours a week. I was really annoyed about that because that seems like something you would mention in the hiring process. Additionally, they say the pay is $12/hrs and your expecting a average range of money for your paycheck but they make sure they do not adjust your work hours for your lunch break. So you're "full time" working 4 days thinking at least you're going to get paid 8 hours a day but turns out it's only for 7 hours and 30 minutes. I thought that was odd and very upsetting because if I had known that I would have never worked there or at least I would have known what I was getting my self into. What's so hard about telling people about the different shift available
Moreover, I was pulled in by my interviewer about the positive work environment. To my surprise the atmosphere was very toxic. Now there were a few employees there who were very friendly, welcoming, and treat you like family, but there are some who rub you the wrong way. If you make a mistake some of your coworkers will immediately attack you and assume that you can't do your job. (We're all adults and should be given respect.) Help nor grace is extended from the people who do that. I've also noticed a lot of favoritism coming from my manager for specific employees who ride the clock and do absolutely nothing! Furthermore the favor
Prosscholarship opportunity, opportunity to grow as an individual
Consshort breaks, physically demanding, teamwork, work environment, management
1.0
Director of Sales and Marketing | United States | Aug 14, 2021
Be prepared to be undervalued
When I started with Sunrise I was very excited about my new career and the possibilities that were offered to me. The first community I worked in had some management issues, and the team was controlling the ED, when regional came in they pretty much just said "figure it out yourselves" and left it at that.
I was offered to be transitioned to a different community with opportunity for advancement, which I gladly took. The team there was nice to your face, but everyone was out for themselves and in fear of the ED. This particular ED would talk down and at you with a smile on her face and treated you like a child.
Then COVID came and everything changed, not for the better. Regional began demanding more and more from the teams that had to keep working in the community, while they got to work from home and didn't step foot in a community for months! Team members were not given hazard pay, and communities were letting team members go at an alarming rate and then telling those that weren't fired that they had to do extra duties without extra pay. Once again, regional teams kept pushing more and more responsibilities on the team members and it was expected that they all do exactly was was ordered of them, but never showed their faces in the community to get their hands dirty and be part of the "all hands on deck" that they all praise themselves on.
COVID was stressful enough as it was but the environment that Sunrise cultivated during this time was not conducive to anyone's mental
Prosgot the vaccine early
Consover worked, underappreciated, easily replaced, they care about the money coming in and not on their employees
As a lead, I delegate the tasks we have through the day, giving some to my care managers and others to myself. I see that the needs of my residents and care managers are met and that all chores, activities, and appointments are being taken care of on time. We also get to engage in the activities with our residents. it is a great time to talk to my girls and get to know more about eachother, building trust and a friendship with the residents. After activities are done, we have social. We Serve them drinks and snacks. Then we get to watch the entertainment, of which I have been on occasion. Every week I get to sing for my residents and the really enjoy it. During social, we have time to check laundry and linens and any extra things that need to be done while the residents are being entertained. It is a time for me to prepare the kitchen for dinner, while the other care managers bring residents down for their meal. Another social oppurtunity for the residents as well as the care managers. We laugh with eachother, and listen to them talk with eachother. Even in this fast paced time during dinner, if you keep an ear out and listen to them talk to eachother you can learn a few things about your residents. I always keep an ear open to them even when they think i'm not listening. They gossip like little highschool girls. After dinner, I take my residents up to their rooms, while the care managers finish up in the dining room. We have a movie put on for a few of the residents as well
Prosthe rewarding feeling i get from giving my residents the care they need and want.
I have loved my time at Sunrise Senior Living. My coworkers and bosses are all very loving and dedicated employees and care very deeply for the well being of the residents we help take care of. Everyone is very invested in the well being of each individual on much more than a care level. We connect spiritually with them making the job very fun, but also some what intense. When something goes wrong everyone is very quick to find a solution. Sometimes there are losses, which comes with the territory, to which we all help each other grieve. The residents seem to enjoy where they are living and the company we provide.
Typically I start my afternoons around 2pm and work until 10pm. In that time I will delegate chores to my co workers and begin getting residents ready for activities and eventually dinner. I help with all two person assists when available and manage my own hall. Toileting is very important and always happens before and after dinner. During dinner I help serve food and clean up afterwards. Dishes are cleaned on the floor by a designated care manager before they return to work. The residents often enjoy a movie before bed, which helps keep them occupied while we begin to take people one by one to their rooms for the evening.
Some times I work overnight from 6pm-6am. On these shifts I assist with putting people to bed before mopping and sweeping the kitchen, finishing laundry, washing aprons, getting juice from the kitchen for the morning, clean the steam table
4.0
Life Enrichment Manager | Lombard, IL | Jun 22, 2016
Productive Work Place
Life Enrichment Managers begin their day in the dining room helping to serve breakfast or spending time ensuring that all the ‘special touches’ are in place such as a resident’s favorite newspaper or making sure that a resident that loves music is seated where he or she can hear their favorite songs being played. Although there is a natural routine and an organized flow in the one-to-one and small group activities that Life Enrichment Managers carry out, no two days are ever alike. LEMs constantly prioritize according to the ever changing needs and preferences of the residents. For example, if a resident that is normally happy and engaged seems to be sad, withdrawn or angry, the LEM will first spend time with that resident to explore what the problem might be with the goal of eventually engaging her in a life skill or activity that brings her purpose and enjoyment. This proactive intervention can make all the difference in starting a resident’s day off on a happy note. The LEM might assist a few residents with life skills such as some light kitchen chores or napkin folding.
I learned a lot as a life enrichment manager. I learned patience, hard work, and empathy. I also learned a lot about Alzheimers and Dementia since I worked on the Reminiscence floor. I learned about the different types of diets: Regular, Soft (a soft diet contains foods that are soft and easy to chew or swallow), Mechanical Soft (a mechanical soft diet may be prescribed for people who have difficulty
I came into the company, essentially fast-tracked into the position of Maintenance Assistant because I happened to be acquainted with the department manager. I was given many assurances, which turned out to be false, regarding how easy the job was to be, and how my limited knowledge of certain trades and systems was entirely adequate.
Overall, the job wasn't initially that hard and I quickly excelled. One certain sign of bad management, however, is when an employee is put on the defensive for exceeding expectations. My immediate supervisor was constantly telling me not to do so much so quickly, that it was basically OK to slack off. He didn't want me to make him look bad, I think, because on the other hand, he spent most of his time speaking with his family on his phone headset while going through the motions of taking care of paperwork. I did 90 percent of the hands-on work, and only saw him outside the office or smoking area when I had questions about a job. Before long, I was doing much of his job (keeping track of supplies on hand, communicating with vendors, coordinating moves with resident families) for him. He wanted it both ways: Don't do too much, but don't expect much help.
Another surprise I got soon after getting my feet on the ground was the news that the same supervisor had planned an extended medical leave. So during my final months, I was taking care of a 115-apartment building by myself. The building turned out to be prone to leaks, with a constant
ProsWeekday hours, decent pay, good upper administration
Sunrise Senior Living provided employees with the tools they needed to succeed and advance within the company, but that was only true for certain locations. Management will purposely keep you from advancing within the company. I worked in at the location in Alpharetta, GA and management, especially the Executive Directors block employees from advancing into higher paying positions. At times there is no support from other team members. The discrimination and prejudice is real. The company claims to not offer light duty assignments. When I needed a light duty assignment due to having a high risk pregnancy, I was denied because my team members complained I was trying to be lazy and other people worked hard while they were pregnant. My manager at the time also stated they did not have the funds to staff an extra person while I was on shift. Later, a male team member was often light duty because of his shoulder injury that occurred outside of the job. The location was ran mostly by women who taught they were in high and mighty places and were untouchable or replaceable. Well least to say, during my time there, the turn over rate was extremely high. The caregivers quit left to right, and the management either left or got fired. One of the worst places to ever work. If the company could ensure they hired management and staff that followed and believed in the company business, maybe it would not be so bad.
I also disapproved of the treatment of residents. The residents in memory ca
A community with alot of fun, passion, wisdom and dignity.
Being Sunrise is a 24/7 community, there were various shifts. My shift started at 2pm and ended at 10pm. My day would first consist of reading the transfer ledger. This is a summary of notes taken by the prior shift. I would then count all the medications and make sure the previous persons count balanced with mine. I then would see the list (if any) of new residence and introduce myself. Most importantly I made my rounds in administering any medications needed for the first hour and follow that schedule thereafter or on an as needed basis. Vitals were taken as needed and documented. I ordered any medications and called in all refills as needed. Follow up on thinning of charts and filing in archive. Prepared expired meds for pick up and under the RN's supervision, prepare expired narcotics for disposal.
Triaged the residents as needed. I had daily meetings with any Hospice Agency retained by family and was kept up to date on all medication changes and/or food restrictions. Funeral Homes of the families choice were notified when needed. Documentation was one of the most important parts of my job. I always had my pen and ledger with me, everywhere...The hardest part of my job was dealing with the families of the residents. It was never easy to watch one pass, though I always knew they'd be out of their pain, watching all the different emotions from the families was tough. I got along very well with all my peers, we had good times together and I enjoyed going to work. I often
ProsAdvancement
ConsThe 3 day write up rule!
Questions And Answers about Sunrise Senior Living
How often do you get a raise at Sunrise Senior Living?
Asked Dec 2, 2020
Yearly
Answered Jun 7, 2023
Yearly
Answered Jun 5, 2023
What is the promotion process like at Sunrise Senior Living?
Asked Jan 6, 2021
no promotion
Answered Jun 8, 2023
Hourly to management moves well. But harder after that
Answered Jun 7, 2023
What is the best part of working at the company?
Asked Nov 27, 2019
Only good part was talking to the seniors after the meal.
Answered May 13, 2022
Being with the residents
Answered May 13, 2022
What is the work environment and culture like at the company?
Asked Jun 16, 2016
Honestly, it was horrible. I was actually encouraged by fellow coworkers to quit my job and everyday had to hear how much they hated it there. Didn't feel like a team at all, felt like I was alone. TONS of gossip. Constantly talking behind residents backs.
Answered Feb 17, 2021
It could be hectic sometimes but not too stressful. The people in worked with were wonderful though and we had team work so that help to make things go more smoothly. My current job therea none of that and it's horrible. I actually miss the flow of Sunrise.
Answered Dec 31, 2019
How is feedback from management delivered at Sunrise Senior Living?
Asked Sep 8, 2022
poor feedback and they don't listen to feedback
Answered Jun 8, 2023
At Westtown, Poorly, only negative feedback ever given.
