Working at Sysco: Company Overview and Reviews

4350 reviews
Sysco Ratings
Average rating of 4350 reviews on Indeed
2.9Work-Life Balance
3.7Pay & Benefits
3.0Job Security & Advancement
Houston, Texas
More than $10B (USD)
Consulting and Business Services

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Based on 6927 reviews
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Sysco Reviews

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Overall Reviews at Sysco

Order Picker | Baraboo, WI | Feb 25, 2022
Decent pay. Free snacks in the break room, good atmosphere, and music.
When you get there you stretch as a team, which is cool. The boss goes over how many cases that shift need to be picked altogether, how many workers there are, and the warehouse damage that's been accrued from the night before. This job is very independent in work. Meaning you are in control of the rate you go and pace you work. If you work faster, you will get paid more, but that's really hard to master and takes weeks/month(s) to accomplish... so don't let others speed deter you away form keeping the job. The employees are very nice and friendly, yet not the most outgoing. I'm assuming... this could be because a lot of the people don't stick it out at this job because it is very physical work, so maybe there are some trust issues with getting to know people. I am sore every day I wake up, but that's what being a dedicated athlete is. After about week three it gets easier and less soreness on the body. (I did have like a lot of bruises from this job at first though). If you haven't been on a sports team before, Sysco will show you what the physicality of being on a sports team feels like. It's independent work but together you accomplish great things for your personal life$ and skill set! This Job is demanding on the body and is honestly quite scary if you're not experienced or used to driving a pallet jack. But that's what is fun about the job, is the use of getting to drive something totally different. I told a co- worker that I feel like I work in the Ministry of Mag
ProsGood pay, and free food and they provide you with a water bottle
ConsSmall injuries like bruises, and smashed fingers, and cuts. Also there is plastic wrapping around items you're selecting that can easily trip you.
Order Picker | Plympton, MA | Feb 28, 2020
Don't work too hard, you are just a number
This company is only good for the money. I was one of the fastest workers in this place and I was treated like an average worker. Most of my nights involved being targeted by an old, jealous manager with horrible breath that had nothing better to do with his life than to bother me. I was constantly called to the door and told to not pick on blue pallets. I believe I was targeted because I was always picking at 170%, making $43/hr, and getting paid more than the managers who have gave their lives to the company LOL. I was told I could not pick on blue pallets, but the other lazy workers that do the bare minimum every night were allowed to do that. This company definitely doesn't have it's head in the right place if it will just get rid of hard workers like that. They always threatened me and said what would you do if you didn't have this job??? I own property so I don't need this job as bad as you make it out to be. In retrospect, I should have went to HR and filed a complaint against the manager that was targeting me. I still to this day would have my job, but at what cost?? $200 in gas each month and 2,000 miles a month wear and tear on my vehicle is quite a bit to take in. The employees are equally as bad. Don't get friendly with a lot of folks here if you are making high rates consistently. I found out often that many people I was ''friends with'' would talk about me behind my back when I wasn't there. This revolved around jealousy because I was outworking circles around e
ProsFree lunches (sometimes)
ConsShort break, poor management
Order Picker | Louisville, KY | Oct 18, 2012
Not What I Thought it Was
I took this hob as an "Order Selector" and found that it consisted of me unloading trucks. THIS JOB IS NOT DIRECTLY WITH SYSCO!! You work for a service known as "Best Loading". They supposedly train you to be a "Lumper". You work on a loading dock taking products off the trucks, and putting them on pallets according to your "Pick" sheet. You are assigned with another "lumper" with Best Loading to train you. It is not as simple as it sounds. After you get assigned a bay and lumper to work with you have to choose "LongWood" or ShortWood" pallets to stack materials. Then you have to position those pallets "Frontways" or "Longways" Now comes the more interesting part. The sheet will tell you what "Tie" to put your products on the pallets, for example, if it's 10 x 5 with a total of 50. your stack will be 5 layers high with 10 items in each one. You may stack 6 facing one direction, and 4 under it, to total 10, and thn reverse each layer until you get 50. You do as many as the list says. The job starts out at $10hr, and later you start getting paid by how many jobs you complete. Since the lumpers training you are paid by the job, speed is a critical factor. i have ADHD so doing things in sequence can be a challenge for me at times. The lumpures quite often would go two or three stacks ahead of me to get finished fast, and I would lose my sequence. They werent being jerks, but just wanted to make as much as possible. They also doin't like the fact that they are slowed down when tr
Prosnice people to work with. you get trained on 3 forklifts, and great earning potential
Conspoor training guidelines, high turnover, negative vibes with your trainers
Delivery Driver | Detroit, MI | Sep 15, 2016
The most stressful work environment you will ever be in!!
Let me start this by saying that this job COULD be the best job ever, but unfortunately everything about it just sucked. They sell you the biggest bill of goods ever and pretty much do the complete opposite of what they sold you on. First off the management is absolutely atrocious, they could care less about you or your life outside of sysco, the cases that are on the truck is the only thing that matters in their eyes and if you cannot get it handled than your completely expendable. As a truck driver, you always like to see a good strong structure in terms of how your trucked is picked and loaded, and especially how it is routed but at this place it is the worst you could ever imagine. The truck is a complete train wreck, you open the back door and all of your first stops product is on the bottom of the pallets so you have to spend an extra hour just breaking it all down in your truck just to get your first stop off, and that pretty much continues the whole day, you will literally spend an extra 3 hours of day digging for product and reorganizing your truck over and over throughout the day..the loaders are just as horrible, they just throw product wherever they want to and you have to constantly climb over product to get to what you need or they just bury it all together to where you have to take everything off your truck and reorganize it yourself which eats up a massive amount of time. The routing is hideous, they don't care where you are, if they need a stop done they will
ProsMoney I guess
ConsHorrible management, pickers, loaders, routers, schedules
Delivery Driver | Victoria, TX | Apr 21, 2018
Routing is trash. Management always calling and complaining
Where do I start. Start time for driver shift was at 4am. So, you’re up at 3:30am. Shuttle driver brings your trailer and better pray your pallets aren’t flipped over or your TK is working. Or you’ll have food getting spoiled and smelling all day. My first 4 stops were always stop that didn’t open until 10 am. Must I remind you we start at 4am. Your supervisor response for that will be, “just move the those stops to the side and write down how you want your route.” Which I complained numerous times to main office and to supervisor. They tell you they will check into it, then when you bring it back up they will tell you it’s not up to them. It’s up to sales rep to set your times. Your routing just sucks. You’ll have a stop on one block then make you go to next stop across town then make you go back to a block you were just on to deliver another stop. Had supervisor and sales rep call me nonstop asking where I was and I’m not allowed to skip stops. Then call next week and say I need you to skip stops. Oh, and this always happens. Say they want it all then you take in all products and when finished they’ll say, “we don’t want half of it. Whoever placed ordered messed it up.” Then will have that stop again tomorrow. They want a 95% scan rate when labels aren’t on boxes or ripped and will call you to see why your scan rate is low. Then ask to take pictures of ALL damaged scan labels and send them to supervisor. Make you drive to a stop four times a week and it’ll be for 5 items. S
ProsHome at nights
ConsNot enough money to deal with it
Sales Representative | Ocoee, FL | Jun 28, 2014
Highly Competitive Industry
Very intense competition on the streets with very little loyalty in food service. Often dealing with competition undercutting. Sysco is very "Corporate" and has too many rules and regulations that often interfere with the selling process. On the territory street side, Sysco does not care enough about the customer unless their is potential for major expansion. Territory street sales focus on the "mom and pop" business, but all too often, the M&P are not big enough to deliver to. They are very black and white and when was in sales for Sysco, your success depended on your District Manager. During my 3.5 years with the company, I only saw mine for meetings. I could not get him to work with me and always heard the excuse, your doing great, you don't need me. Since this was my first sales job, I felt like I did need him. The problem I ran into was that I proved my work ethic and independence within the first year, so he believed in me too much. The one thing that I was unable to learn was how to position myself with job security. My DM would often bypass me for large accounts in order to place band aids on issues other reps were having. He would give large accounts to other MA's even if they were in my territory. Unfortunately, my DM lost 14 MA's and within 3 years, I was the veteran in my district. He lost 90 years worth of experience and then in 2008, the economy tanked and they liquidated my entire district including my my new DM. A side note: Often found people w
ProsAwards, trips, ability to help others, think outside the box, TEST KITCHEN!! AWESOME!
ConsIntense competition, corperate policy
Sales Consultant | Denver, CO | Aug 26, 2020
Great Company, Changes No Longer Promote Top Performance
Sysco has been an amazing company for me! There is a great training program involved and the majority of leadership has been great! I personally have had a great experience with all of my district managers. Sysco is a massive company and you are taken care of with health, dental, vision, 401K matching, stock options etc. As a sales consultant, this job is stressful. There are a lot of moving parts and a lot of fires to be put out in the typical day to day. This is not a 9-5 job. You work with mostly restaurants and they are going 365. The upside, you basically run your own business. You plan your days and your car becomes your office. You will not be going into an office each day and no one is really looking over your shoulder (unless you are not doing your job, and your numbers will reflect this quickly). A major downside for me personally, is how they have recently changed their pay structure. Up until July 2020, we were paid an uncapped style commission. The larger your weekly sales, your paycheck would instantly reflect the hard work put in. They recently changed to a majority base salary with potential to make capped bonus amounts each month. If you are looking for more stability and safety, this could be a benefit and make Sysco and even better company to work for. If you love the grind and are money motivated, it has put a damper on the upside. Overall Sysco has been an amazing company to work for. You wear many hats and learn all sorts of things. It has built
ProsBenefits, schedule freedom, limited micromanaging, management, winning trips for top performance
ConsThe new payment plan for sales, Can be very stressful at times
Forklift Operator | Lithia Springs, GA | Dec 29, 2014
My job at SYSCO Guest Supply was production oriented and fun.
A typical day at work for me included a variety of tasks, because I was what we call a "Floater." In the mornings I logged on to our voice command system to get started for the day. My first task was to make sure that all bin locations were replenished and the overstock was cleared from the end caps. Next, depending on whether were short staffed in a particular function I would rotate to fill that position, or continue on to my next task, breaking down and putting away into locations, inventory received from various vendors. That would usually take until lunchtime. After returning from lunch I proceeded to pull, ship and load all remaining orders to be shipped via freight or FedEx. Last I would do my assigned clean-up duties and make sure that all pallet jacks and forklifts were charging for the next shift/ day. I learned quite few things working at SYSCO. I learned to use the RF scanner which was one of my first lessons. Using the RF scanner I performed tasks like doing count checks for inventory control, pulling orders, moving inventory to and from various locations, receiving and shipping product and consolidating product. I was also trained on the voice command system, which was how we performed most tasks and functions. I was also trained to pull orders using the FedEx system. Management throughout the company was wonderful, understanding, and very helpful. They always tried to make sure that their employees were safe, satisfied, and receiving all of the p
ProsPlenty of overtime and wonderful people.
ConsHealth insurance was a little pricey.
Logistic Coordinator | Hampton Roads, VA | Nov 30, 2013
Job responsibilities were fine except corporate made stupid decisions.
Sysco used to be a great company to work for. However, once Mr. Baugh passed away, new head leaders changed everything starting with the logo. I truly enjoyed my job in logistics. But management would not listen when you would ask for help. The work would keep piling up, people would quit or move to another department and they wouldn't hire anyone, they would disperse the work load. They thought this would save money but it would only cost them in the long run because you could never give your responsibilities the attention they needed. They gave some of us a raise and I was thankful for this but then they turned around and said they would have to deduct a % of our pay which meant I ended up making less then when I received the raise. Then bonuses were taken away. After losing several, several very good employee's, they implemented the bonuses again but made them so unreachable that you would never qualify for them. Corporate was changing everything, making everyone feel like a number instead of a person. They tried to implement a new program, spent MILLIONS on it, went over Budget by MILLIONS, and finally realized it wouldn't work. Had they listened to the people who actually did the work, they could have saved soooo much money. Instead, they paid yet another analyst to tell them it wouldn't work. I have very good work ethics, I have always been a dedicated and loyal employee, after all I was there for 22 years. But it was just too much to take, going in day after day
ConsOverworked, underpaid, no support from management or corporate
Marketing Associate | Houston, TX | Jan 17, 2020
Flexible Schedule/Great Training & Benefits/No Allowances
Your success is determined by your motivation, the territory you work in and what you inherit. Sysco works hard to support their associates with the tools and resources available. They continue to provide training to all associates to stay on top of the industry. You make your own schedule based around when you visit customers or soon to be customers. You have a lot of flexibility in this position and have to remain disciplined and focused on your work. There are stressful situations you will handle everyday with cut off times, set requirements for case minimums, items out of stock, weekly price changes, specific delivery days for customers and strict guidelines for credit situations. All of which is understandable when it comes to running the business the most efficiently. Once our job is done the orders move to other employees throughout the opco to finally be received by the customers the next day, everyone has to do their part. You are on call 24/7 because the food/restaurant/entertainment industry never sleeps. Expect to only have Saturdays off after 10 AM, and work remotely on Sundays. For the most part I enjoy what I do at Sysco, I believe it takes a specific person to be able to do what a marketing associate does because we are the face of Sysco to our customers. We are there to support them and help them continue to succeed and grow. The benefits are outstanding! However, you do not have a car allowance, phone allowance, and are required to purchase a minimum of 100/
Sales Associate | Winnipeg, MB | Feb 22, 2019
Was good in the beginning...
Worked there for 3 years on the sales desk. Things were okay in the beginning until some of the core staff starting moving on to different departments, instead of filling their spots with reliable skilled individuals they either increased the course load on the rest of us by A LOT - suddenly we were doing tasks outside our job descriptions and doing the work of multiple people... or they would begin to hire people that didn't fit the job but rather just the "image" they were trying to achieve as a company - clearly skill set started to not matter. In result this created a high turnover rate near the end of my time there. The management started off being very hands on and always interacted with their staff in a friendly way - near the end of my time there it had completely changed to where managers were in their offices with the doors closed all day long no longer with smiles on their faces and cheery dispositions.. me and many other coworkers were convinced that this place was making us all miserable. Do not work here if you cannot handle high stress volumes - working with the food industry is very demanding even from just a "call center desk" you're expected to go above and beyond for your customers but get little to no recognition for it. BUT make one simple mistake (which you have to expect with human error and working under pressure) and suddenly you get a "strike" ....well 3 strikes you're out. I've seen it happen to a couple people over my time there. A disti
Prosfree food, social events, vacation time
Conshours, stressful, no holidays off
Warehouse Worker | Halifax, NS | Nov 21, 2021
Great corporation, terrible managerial structure.
Sysco as a whole is a terrific company to be employed for. The vision, the products and the attitude they present you with is very professional, set out with positive goals in mind to be a professional employer and business provider. Unfortunately, with the Halifax location, this is definitely not the case. I personally believe that the company has a positive vision, created with that goal in mind. My other personal belief is individuals whom are hired to run said facilities are unfortunately destroying the companies reputation, and creating absolutely terrible morale for the staff, which creates problematic individuals that lose the ability to care about work quality which in turn affects the customer at the end of the process. Warehousing staff and transportation staff have been stretched extremely thin, throughout COVID-19 and even before that. There is always new goals to achieve, which are becoming much more difficult. Both departments have great assets on each team, but are unfortunately always looked past. Favouritism is very rampant throughout the Halifax location, anyone who goes above and beyond working safely is treated like gold, while others are targeted based on corporate goals. Recently they have added new management from all levels into the Halifax OPCO, which raises a lot of questions due to the fact that one individual definitely does not pull their own weight, creates more meaningless tasks for the warehouse staff to achieve and creates immature attitudes a
ProsFinancial, Hours
ConsLong hours, management, negativity
Order Picker | Mississauga, ON | Mar 17, 2016
Sysco Toronto, Order Selector
The typical day at work includes a pre-shift meeting with the management and supervisors to go over the daily safety topics and other issues in the business. Your shift starts out by doing a safety check on the equipment you are using to ensure proper policies are followed in order to prevent accidents or any unsafe conditions. A machine must be approved on all conditions before use. Once you are set up you get your first order and begin building up your skids. You can work in either Dry, Cooler or Freezer environments where you select cases in order to build skids for what each customer needs. Your progress is tracked based on your scanner and the time it takes you to complete an order and drop it off on the dock for shipping. Management provides good insight on what to do to ensure proper selection of cases and how to keep the customers happy by placing the boxes safely on the skid to avoid damage. All employees work together to ensure safety, using our truck's horn to signal properly and co-exist without crashing into each other or our surroundings. The hardest part of the job would be the physical strain it can put on your body. Lifting is very important in that you should use proper lifting technique to avoid soreness and/or injuries. Repetitive motion can wear you down so it is very important to take care of your body in order to do this job well. Recommended spending time at the gym, eating properly and getting enough rest. The most enjoyable part
ProsEmployee appreciation: Super Bowl extended lunch by 15 mins to enjoy the game, free Wings + Beverages for all employees

Questions And Answers about Sysco

What is the best part of working at Sysco?
Asked Dec 13, 2019
Pay, Employees, and most of staff is really cordial
Answered May 27, 2022
Answered May 25, 2022
What is the most stressful part about working at Sysco?
Asked Jan 2, 2017
Not knowing when the knife will hit your back, no matter how good you are, how long you've been there or how much you've sacrificed. You are only a number.
Answered Feb 8, 2022
Very stressful place to work !very bad management ! If I like you u stay if I don’t like you we gonna write you up!
Answered Feb 16, 2021
How do you feel about going to work each day at Sysco?
Asked Oct 18, 2016
Feel like the twilight zone
Answered Jan 3, 2022
I hated it. Body was always so sore from long days earlier in the week. But payday Friday would always give me just enough energy to keep going.
Answered Jun 8, 2021
How are the working hours at Sysco?
Asked Feb 25, 2016
Working hours? They call you the night before about 9 and say 4,5 am and lucky to make it home the same day
Answered Oct 18, 2020
When your New Working hours- get called at 8-9pm and be told to come in at 4-5am and if they say your off but to wake up at 4 to see if you have to work. And 12-16 hrs a day the pay is ok but not for being a class a driver/warehouse worker on the road the ins is 200 a week. In other words don’t go there it sucks
Answered Feb 14, 2020
If you were in charge, what would you do to make Sysco a better place to work?
Asked Apr 17, 2017
Less cases a day, better schedule, less layovers, send help with drivers so save on injuries. Build pallets better, don’t be so quick to fill a write up quota so the managers look like they are doing their jobs.
Answered Oct 18, 2020
Don’t get rid of jobs to other company’s who don’t even speak English.
Answered Feb 21, 2020